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Centara Kata Resort Phuket

4.0 out of 5.0

Recent guest reviews

We just spent 8 nights here! While we were a little disappointed that one of their pools were closed as it was a big part of the reason we chose the resort (water slide for the kids) we still had a wonderful experience here. The staff were lovely, very accomodating. The buffet breakfast is delicious too!!

Steps away from the heart of Kata yet a quiet oasis Rooms are big enough and aircon is quiet so does not keep you awake. Can't comment on breakfast, we don't eat early, but snack at bar are ok. But refreshments and takeaway only steps out of hotel entrance. Front desk SPEAKS ENGLISH , a rarity in many Phuket hotels. My forth hotel experience in Phuket and although not the highest rated, certainly our best in value and location. Pool is great (our wing) with kts of space and lounges a plenty. Appears to be very popular with families as lots of kids in the afternoon, but no bother. Families are not visible before 4pm. Guess all out on tours. No predominant guest ethnicity so pool is not overrun by large groups. Very pleasant time had lounging as July is not beach time. We'll be back in feb'18 and will choose Centara.

We have recently returned home from the most wonderful 2 weeks in Phuket and once again we had a wonderful stay at Centara Kata Resort! The staffs professionalism, friendliness and just going above and beyond all the time was so greatly appreciated. Everything at the hotel was wonderful, from the moment we checked in and seeing wonderful Nan again to being given a room until our room was ready so we could freshen up and the kids get dressed for a swim. Breakfast was great every morning and the staff always so welcoming! Half way through our stay the Emerald Pool closed for repairs which was a pity but totally understandable and everyone did a wonderful job at making the best out of the situation and that was appreciated! The pool parties are always a highlight as well as the swim up bar where the staff are also always so pleasant! The room was comfortable and clean and well serviced. Our shower wasn't working properly but this was picked up by housekeeping and fixed before we could even let reception know!! We truly could not have asked for more and we look forward to staying at Centara Kata Resort again next year.

I arrived here and staff couldn't do more for you. Friendly, Clean and very Welcoming. Only fault I could find is that pools where taken offline individually for maintenance which is understandably. Rooms were maintained extremely well. Food was cooked to perfection but prices where a little on the high side.

My husband and I spent 9 wonderful days at this resort. The staff were super friendly and helpful. The breakfast buffet was out of this world and happy hour at the pool was a daily highlight for most guests. Our room was spacious, clean and overlooked the pool, which was a bonus! It is centrally situated, so very easy to get to places from there. The Kata market is literally a couple of roads away, Palm Square is on your doorstep and the hotel has a free shuttle service to Kata Beach. I thoroughly enjoyed my stay here! Highly recommeded.

We travelled with two other families (total 14, 6 adults with 8 children). The Resort is probably 3.5 stars, older style facilities, handy central dining and breakfast depending on your location. Central to Kata Beach, not far from Karon and Patong. Emerald pool was used throughout by kids, slide was good, we didn't venture much over to the Waves pool but looked fine, lots of room being low season. Bonus cash offer from Resort looked worth it but as we were venturing out each day it didn't suit us, if you plan to stay around the resort I'd get on it. Staff are always friendly, happy and smiling, peak season would test the place out as it gets busier. Unfortunately some other guests from a certain region thought that the resort was their private residence and were extremely rude to staff and other guests, refusing to wait turn at breakfast and other facilities as per normal courteous human behaviour. Not the staffs problem but just so noticeable it was worth mentioning. If I was staying with a big group I'd stay here again but if just our family I'd try somewhere else simply just to test something else out, otherwise comfortable and affordable accommodation that's quite central with great staff.

Good staff very chilled though foods been ok no tummy problems etc. And regards to vicinity it's only a few baht to anywhere within walking distance if preferred but tuk tuk much easier. We absolutely loved our holiday here. There were lots of restaurants spas and laundry services very close to the hotel. The staff were friendly and very courteous. Would definitely stay here again.

This hotel is great! My husband and I came to relax. The room is great. A king sized bed...very comfortable with good pillows. Staff are responsive to your needs when they understand you. I filled in a survey and said that robes in the rooms would make our stay perfect. We got robes and slippers the next day. Breakfast is included. They make your eggs the way you like them. We will return.

We chose Centara Kata for a family reunion. We thought it had something for everyone - pool, playground and play room for the kids and look, restaurant and proximity to beach and shops for the adults. It had all this but it also had broken air conditioning, broken toilets and broken showers. We could have looked past these issues if they had been fixed promptly and the manager had shown some regret for th inconvenience caused. Neither were forthcoming. It took the resort four days to move us to a different room and at no point did the front office manager apologise. Instead she showed evident frustration at our requests to have the issues remedied. The assistant manager and restaurant manager eventually tried in earnest to resolve the situation and arranged for one complimentary meal, which we we greatly appreciated. But the damage had been done with the manager's atttiude and incompetence. I think this resort has seen much better days.

We stayed here for 3 nights with 2 kids and overall had a good stay but I think there could be some simple things done to ramp up the experience for guests. Other than reception, the staff here feel a little bit disinterested in general. Not unfriendly in any way but really not on the front foot like so many other great spots in Thailand. Just a couple of examples - you have to mill around the egg station in the morning and wait for the chef who is out back to come out when he feels like it. Speaking with other guests waiting patiently this seems an unnecessary thing that can be fixed easily. Similar with the bar staff who seem to spend more time chatting amongst themselves rather than looking for guests to look out for. Overall the rooms are good, we upgraded to a one bedroom on the second floor to get ourselves more space and to get away from the very coming first floor damp found in many lower ground rooms in Thailand. The pillows and bed sheets also smelt a little damp which wasn't great The location is about 10 mins walk from kata beach and about 5 mins in a tuk tuk to karon so that is great. The kids loved the slide in the pool which was a great size. Overall I think not too much to be done to really improve this place, particularly with the staff but we will probably stay elsewhere next time...

54 Ked Kwan Road Karon Phuket

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • 3 outdoor pools

Centara Kata Resort Phuket is a short stroll from Kata Porpeang Market and Dino Park Mini Golf. This 158-room, 4-star resort welcomes guests with 3 outdoor pools, 2 restaurants, and free self parking. Big Buddha and Chalong Temple are also nearby.


Dining

Enjoy dining at one of 2 onsite restaurants including Seasons Restaurant, which specializes in Thai cuisine. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

The 158 air-conditioned accommodations feature balconies and afford space to spread out with sitting areas. 32-inch LCD TVs come with satellite channels, and guests can stay connected with WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other standard amenities include minibars, free bottled water, and safes.


Property features

Guests of Centara Kata Resort Phuket enjoy 3 outdoor pools, a children's pool, and a fitness center. There's free parking and a free beach shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa resort include a spa tub, free WiFi in public areas, and a meeting room.

Room options

One Bedroom Family Suite

Full 1 | Twin 2 | Sleeps 5

Family Deluxe

King 1 | Sleeps 4

Two Bedroom Family Suite

Full 1 | Sleeps 8

Deluxe Poolside

King 1 | Twin 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

80% of guests recommend this hotel

Total of 789 reviews