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Centara Grand Beach Resort Phuket

5.0 out of 5.0

Recent guest reviews

What made our stay amazing was the Carpe Diem team- a big thanks to Seba, Dea, Mon and Mario, they are absolutely amazing with kids of all ages and go above and beyond to ensuring you and your kids are having a great time. Our kids loved seeing them in the morning and it was great to be able to enjoy breakfast and take our time while the kids were right outside the breakfast room hanging out with the team. Later in the day, they ran activities pool-side and every night my kids rushed back to the kids club after dinner to Seba, Dea, Mon and Mario for the nightly activity. This hotel is really perfect for kids of all ages – from the outdoor play area for little kids under 4, kids club, the toddler water slides, lazy river and the bigger water slides and cliff jumps for the older kids. I have mixed feelings if I would recommend this hotel to adults traveling without kids, probably not - as it was not a 5-star luxurious experience. The spa at the hotel is amazing and highly worth the experience. I would definitely recommend this as a great family-friendly hotel, we stayed two weeks and we had a great time and the kids were never bored.

My wife and I had a great holiday in this Hotel and will definitely be back. The Hotel itself has great amenities and our room was superb. The staff are all amazing and the pool for adults only is a welcome haven if you are not travelling with kids. It has everything you need if you wish to remain at the resort but it is only a short walk to Karon Town and a short taxi/ tuk tuk ride into Patong. Whether you want a quiet, relaxing holiday or to get into the madness of Bangla Road this Resort offers the convenience of location to offer both.

The service was really good as well as the quality of the rooms. There was a lot to do and a short walk to the town which is very ideal. It is a great place for families as there is many pools and water slides as well as a beach. The food was really good with so much to offer. Staff was extremely friendly and welcoming. Although it is quite a long drive from the airport, it goes very quick and it is worth the journey. Lots of things to do nearby as well as a spa on site. Cannot wait to go back

We had a fantastic holiday in Phuket and really enjoyed the hotel, its pool and gym facilities, its food was very high standard, plus the staff were fantastic - always helpful and friendly. The kids club facilities and extra daily activities meant our only son had things to do everyday if we were hanging around the hotel all day. The location was great, right at the top end of the lovely Karon beach. it was only a short 15 minute walk down to the main strip, or half an hour to the end of the beach to Kata beaches. We got plenty of Tuk-Tuk rides. Overall we would recommend the hotel to any family. Our only suggestion to the hotel would be to spend a bit of money refurbishing some aspects of the rooms or outside areas. Some look tired. This didn't really effect our holiday though.

This is a great hotel especially if you have kids. We have stayed at a Centara hotels before and this was in keeping with what we expected of their hotels. The pool, lazy river, cliff jumping (my five year old loved this and is still talking about how he won the big splash competition on his last day) were just fab. The beach here is beautiful and we enjoyed snorkelling. So the main massive Pro to this holiday was the entertainment team Carpe Diem... they are just amazing with kids. So big thanks to Monika, Dec, Mario and Seba. They really took care of my children and my youngest still thinks he is going to marry Monika. They played with them in the pool, kids club at night consisted of parties, face painting and general fun so they were keen to go most evenings whilst we enjoyed the club offerings. They really have thought of everything... they set up an area each morning outside of the breakfast restaurant so my kids could go and do colouring whilst we finished our coffee in peace... which we had discovered this bonus earlier in the holiday! The kids club team ( separate team to the entertainment crew) were also great with the children and my two loved painting t shirts and generally chilling out on play station and games at the kids club. This gave us a few hours peace each day which is a big bonus. We stayed in a pool room (716). This was spacious, the pool lovely and overlooking the lazy river with quick access to both the pool, kids club and the club. So the only negative of our whole trip was the initial allocation to a room in block 4. I had a bit of a shock when I saw the drop from the pool in our room and knew I couldn’t stay there with a 5 & 7 year old boys... knowing what boys are like one of them would have climbed out and fallen. Well they changed our rooms the next day and were very happy with the new location. This was our only negative from the whole holiday so advise checking room allocations if you are nearvous of children in these rooms. The club was well worth it and we made the most of refreshments during the day, lunch snacks, afternoon tea was lovely and then of course the 1.5 hr of drinks and nibbles from 5:30 each night. The staff at the club were very professional and looked after us well. The sports team were also great and observed the children at the jumping cliff at all times. We had a Muay Thai lesson which was fun and my youngest loved this. Breakfast had everything you could wish for and my parents made friends with a member of staff we called the mango man ( sorry we didn’t get his name but he brought them sliced up mango each morning which made their day) - they were looked after well and considering not too many elderly people visit this hotel they enjoyed this special treatment. Phuket itself is not what I would call the real Thailand but the hotel facilities, location and quiet beach is great. Avoid Patong unless you want to experience that side of the island life ( we did and I am still recovering from the experience!), Karon is nice and we found a good massage place, take a trip to Phuket old town if you can... really cute, do a boat trip to Phi Phi islands for an amazing day, visit the big Buddha and Monkey Hill is fun to feed the monkeys. All in all a great hotel, with great facilities and a brilliant set up if you have young children. I think we will return as this offered us the right balance of relaxation and fun from our holiday. Thanks

Lovely rooms. Great service. Nice pools. We stayed at Easter so there were lots of kids. Struggled for sun beds some days which you don’t expect for this type of hotel. Food and drink expensive but visit the beach bar who are cashing in on this!

Wonderful, clean ,tasty food and great people !!!! At the airport ,we were greeted by a wonderful and smiling Mr. Tum . It was a great start to our wonderful holidays . Beautifully situated among plants ond wonderful beach.A beautiful room with private pool and ocean views. Very nice , helpful and professional service. Delicious food and great drinks. A nice mini club for kids and great people from Animation team ..... Monika, Dea, Sebe, Mario ...we miss them :)) It was a pity to leave......but at the airport it was our great Mr.Tum to help us and say see you next year !!!!:))) Thank you Centara Grand Beach ....we will definitely be back .

Stayed here in 2016. Still a great hotel. Kids club good service for our two children with evening entertainment so we could have a meal as a couple while our girls had fun with other children. Pools great and good facilities. Lazy river slides and jump pool great for kids fun. Rooms lovely, we upgraded to spa room with large balcony. Lovely restaurants for evening meals and snacks. Staff excellent and friendly. Meals can be a bit more expensive than restaurants in town but convenient when wanting quieter nights on resort. Good views from balcony. Loved the place again.

Went here for a special occasion and it was perfect. Stayed in one bedroom room with plunge pool inclusive of breakfast. It was beautifully romantic. There were children enjoying the water park sections. The restaurants were great and the staff so friendly. Breakfast was fantastic. Beach great. Short walk up the beach to other restaurants. Loved this place.

Booked the two double beds luxury pool suite from the Centara website. Arrived at the check-in and was informed that the room type is unavailable and only the luxury pool suite with a king bed is available. Was offered an upgrade to a one bedroom pool villa with a discount. The one bedroom pool villa is quite spacious. Can fit extra beds in the living room to accommodate more people. Despite there were some issues with the villa maintenance and some miscommunications, the stay at the villa was good. If you don't feel like walking to the reception area from the villa, you can call a buggy to pick you up. They usually arrive 10 mins after you called. If you have access to The club, you can enjoy breakfast, some light snacks and evening cocktails for free. The club lounge locates on the 2/fl, upstairs from the kids playroom. We had seafood BBQ dinner and breakfast at the Cove restaurant. The BBQ was ok and the breakfast had a wide range of food. The staff were nice. Had so much fun at the pool, water slide and the kids loved jumping off the cliff rock. The spa was amazing. If you want to go to Karon center in the evening, you can ask the concierge to arrange the hotel transport for you. It's about Bht 200 per car. During the day you can walk along the beach to the Karon center. It's about 5 mins in the car and 10 to 15 mins walk at the beach. The check out process was fine. Pretty straight forward and didn't take long.

683 Patak Road, Karon Beach Karon Phuket

Hotel highlights

  • Free parking
  • Onsite dining
  • Spa
  • 3 outdoor pools

Centara Grand Beach Resort Phuket places you within a mile (2 km) of Karon Market and Karon Temple. This 262-room, 5-star resort has 3 outdoor pools along with a full-service spa and a free water park. On the beach, it's also near Patong Beach and Big Buddha.


Dining

There are multiple options for onsite dining with 3 restaurants, including The Cove, which specializes in international cuisine and serves breakfast, lunch, and dinner, and Mare with its ocean views. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 11 AM.


Rooms

The 262 rooms are air-conditioned and have an array of amenities, including furnished balconies, minibars, and coffee makers. Guests can expect to find WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Free bottled water, ceiling fans, and safes are other standard amenities.


Property features

Centara Grand Beach Resort Phuket features a full-service spa, 3 outdoor pools, and a free water park. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for THB 2531 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach resort include a lazy river, a children's pool, and a fitness center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

81.0% of guests recommend this hotel

Total of 3010 reviews