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Phuket Orchid Resort and Spa

3.5 out of 5.0

Recent guest reviews

We have just returned from a 2 week family holiday at this resort. WIth 6 kids between 2 families we couldn't have chosen a better place. The pools were superb, and the kids lived in them. The staff in the restaurant also took great care of us. We had a few dietary requirements which were carefully navigated by the wait staff, nothing was too much trouble. The rooms are a little dated but they were cleaned every day with fresh bed linen. The location was also great, lots of shops, restaurants and bars within walking distance and tuk tuks on standby to venture further away. Overall, for the price we paid, we were very happy with Phuket Orchid Resort.

Visited in late May. Stayed 2 nights here after 2 nights in Patong. The hotel is very much suitable for family with kids. The swimming pools are superb for the kids. Booked a family room with a double decked bed that fits 4 people. Room cleanliness are not at it best. Walkway to the rooms are not good enough. You may need some mosquito repellent if staying here. This is the first hotel I have ever stayed with no free wifi in the room! Breakfast place is reasonably acceptable. There is a convenient mall connected to the mall where you will be able to get some basic necessity. Located 5 min walk to Karon beach will be an advantage. In general its suit best for family with kids due to the pool and walking distance to the beach.

The hotel is dirty in the room ant everywhere in the room .. bad service and the staff in the gym is rude too... they try to tell you not to use their equipment in the gym... is will break it . It doesn't matter if you injure but can't break the dumbbell... haha.... for the price is a bit overpriced

We first had a dark smelly room at hte back of the hotel lot area facing the "garden". The whole building had a moldy stench and the bathroom was very poorly constructed and it felt like we were in the middle of some renovation. When asked to chage the room we got a more lightier room facing the pool area. The bathroom was much cleaner and nicer than the first, not anything luxurious though. Bed were hard and pillows were disgusting. I bought a pillow my own from supermarket. Pool area was ok for kids. For was average and breakfast quite limited. No fresh juice was a disappointment. I cannot really recommend this place. Luckily there's lot to do and places to go in Phuket, so we didn't have to stay in the hotel too much.

Our kids loved this resort so many pools and slides to choose from. The big waters.ides in particular were a hit with our 6 year old. The so called kids club was shut the whole time which was a shame staff didn't seem that interested in answering any questions we had about it wither ?! Breakfast was pretty poor good cereal and toast options but the hot food was a bit sus and the extra bacon and cheese hey gave us was bizarre. We had a ground floor pool access room which had a good location but needed an upgrade desperately. But all in all we had a nice stay. Close to the beach good location in Phuket but a tired old resort

I am currently staying here, and got so bad experience since arrival. We booked 3 rooms for our family of 6 adults and 2 kids and kept looking forward for this trip. We arrived the hotel in the morning and kept our luggage here while we went out for a city tour because rooms were not ready yet. We came back to get our rooms at night, security man in front of hotel said we have to park our car at parking lot behind hotel by ourselves and not allowed us to park at parking lot in front of hotel (I saw a sign that shown it for hotel guest only but many taxies park there). At reception desk, I asked a short hair lady about place for breakfast, she acted like I was disturbing her, even I saw she were free, she said the breakfast boxes were arranged for us on tomorrow morning as we requested and did not answer my question. We will stay here for 2 nights and need to know for the next day so I asked her again and she gave me an answer but still acted like she did not want to response my questions and did not want to service me. I just wonder, maybe we are Thai and this hotel just want to give the better service to foreigners even we pay for our stay!

It's not that I can say anything about the hotel because they did OVERBOOKING and I was refused the stay one day before my flight even though I paid a full price two months in advance. It was a package tour, so the vacation I was waiting for so long never happened at all. Sure every business cares about money but it SHOULDN'T BE at the cost of its guests! Be careful, this hotel has no problems dumping their guests.

Hotel was nice and good. Kids loved pools and watersliders. Adults loved a gym. Staff was friendly and helpful all the time. Room was ok and airconditioning was working. Only thing that i would and will complain about is cleaning. We spended two weeks in this place and for example our toilet was cleand once. And even that time it was done poorly. Bedsheats wasn't changed even if they had to see those were dirty and needed to be changed. Atmosphere on the hotel was nice and relaxing. Breakfast was good and there was something for everyone. Fresh fruits every morning. We only ate once at the restaurant on eveningtime because we felt it was overpriced ad expensive. We also liked the fact that a beach and supermarket was near. Overall a nice place to spend a holiday with kids.

Last time we've been here but in their other Hotel which is Beyond Resort Karon.. and i meet a nice guy there Ricky.. He makes our stay more comfortable and enjoyable...and this time i bring my whole family and we choose to stay here in Phuket Orchid as Ricky recommend this to us..i would say it was the perfect holliday for us especially for the kids because they had a great time staying here. Overall experience was great and i really love to come back next year.. Thank you very much for all the staff and crew...especially RICKY...

The hotel is booked to its limit and you feel like sardines in a can when you're at the pool - however the hotel is a good place for kids with nice pools and water slides. The family rooms in the ground floor are recommendable because of the small patio in front of the room and easy to access from the pool area. The service is okay and they are all nice at the hotel and you feel welcome - however it is like that all over Thailand. Breakfast at the hotel is really nice and fine variation in the food. For lunch or dinner we can really recommend the restaurant on the other side of the road called Paradise. At least if you like Thai food! Cheap and Very good! The beach near the hotel is a great place especially for snorkeling if you go to the rocks at the end of the beach.

34 Luangphochuan Road, Tambon Karon Karon Phuket

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • 2 outdoor pools
  • Spa services

Within a short walk of Dino Park Mini Golf, Phuket Orchid Resort and Spa is within a mile (2 km) of Kata Porpeang Market. This 524-room, 3.5-star resort welcomes guests with 2 outdoor pools, 3 restaurants, and a bar/lounge. Also close to this Karon resort are Big Buddha and Chalong Temple.


Dining

There are ample dining options with 3 onsite restaurants, including Le Bayon, which specializes in international cuisine and serves breakfast, lunch, and dinner, and Pool Side Restaurant with its pool views. Order from room service to satisfy your hunger without leaving your room, or explore the resort and get a beverage at the bar/lounge or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6 AM to 10 AM.


Rooms

Phuket Orchid Resort and Spa's 524 air-conditioned rooms provide balconies, refrigerators, and minibars. Guests can enjoy satellite TV and stay connected with WiFi. Other standard amenities include free bottled water, safes, and phones.


Property features

Guests staying at Phuket Orchid Resort and Spa enjoy access to 2 outdoor pools, a children's pool, and free WiFi in public areas. Transportation is made easy with limo/town car service. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Other amenities at this family-friendly resort include conference space, an arcade/game room, and free newspapers.

Room options

Triple Room

King 1 | Sleeps 3

Family Room (2 King Bed )

King 2 | Sleeps 4

Deluxe Room, Pool View

Full 1 | Twin 1 | Sleeps 3

Room, Pool Access

Full 1 | Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

72% of guests recommend this hotel

Total of 620 reviews