Kata Poolside Resort3.0 out of 5.0
Recent guest reviews
It's not perfect, a little tired perhaps but for the money it is excellent value. A very nice pool area (I would recommend a pool view room) Service is nice and friendly. The breakfast is ok. Lots of Russian guests there. Very close to the beach and there are some decent restaurants nearby.
Room is spacious,clean,A/C is quiet and efficient ,free wifi,security box in room,hair dryer,umbrellas,beach towels supplied,walking distances to beach,shops,money exchange,200 bht for all you can eat breakfasts,great restaurant(Prawn and Lobster)happy staff,well worth the stay 3 weeks.
The rooms are quite nice and spacious, the pool was always clean with a shower to rinse off with. There is a 25% discount on evening meals, but that usually brought it back to what other places were charging. I felt the staff lacked enthusiasm compared to another hotel which was maybe a 4 star hotel. It seemed the staff restaurant staff would only acknowledge you if you stepped foot inside the restaurant. But overall I would recommend this hotel for its convenience to the beach. It basically has sit all, just the staff lack enthusiasm andfriendliness
Nice hotel in kata beach Near the beach Many restaurants around, swimming pool of the hotel is very nice and animated. Staff smiling, Very clean Rooms perfect, I recommand it for any type of travel, solo, work or with family or friends.
First time vacation alone with my son. Four weeks Thailand and staying in Kata Poolsite Resort. Mid July, very low season and no one around. Big swimming pool, close to the beach (5minutes walk). Friendly staff and breakfast was okay. If you stay in the back it's a long walk to the entrance. Enough space to park your motor bike.
12 rooms have view over pool, with 4 having direct access into the pool off balconies which is a great concept though the pool ladders need replacing and pool needs maintenance. Our room was occupied by smokers prior to our stay which made it not so pleasant for us, otherwise the room was clean and tidy. Breakfast was average, staff were friendly.
Just arrived at this hotel after the driver we booked through the hotel to transfer us from the airport to the hotel was over an hour late!!! Double the price of a normal transfer!!!!!! Not even an apology from the staff... We get to the hotel only to find that the rooms we booked are not inter-leading rooms even though we requested this over 6 weeks ago. We then find out that none of the rooms in the class of room we booked are inter-leading!!!! But no one bothered to tell us in the 6 weeks between making the booking and our arrival. Very happy to take your money but not prepared to either apologize nor to do anything to help. Manager is very unfriendly, unhelpful and even aggressive. Staff totally disinterested. Referred us to Agoda to sort out. Made us call them on our phone. Even though it was the hotels fault!!!!Unbelievable!!!! DEFINITELY DO NOT BOOK THIS HOTEL!!!!! There are other much better hotels all over Phuket!
Terrible service, late airport pickup and manager who is very unhelpful and rude. Would definitely not recommend this hotel. Customer service is awful and manager is very rude in front of staff! Mix up in bookings and a refusal to make apology or attempt to rectify the situation. Shocking experience and I urge you to please not ever book at this hotel as you will be extremely disappointed and it will ruin your holiday!
Family with 2 teenagers had enjoyable stay at Kata Poolside. Resort is simple but has everything you need - clean rooms, excellent location (200 m to beach), nice pool, and very friendly staff! Pool bar shut but telephone located at the pool bar area will deliver whatever you want (including beer) for you at reasonable cost. Went for excellent massage in very clean salon called Tang Thai Massage (turn right when leaving resort then first right into side street down past the restaurants). Lek (owner) offers extremely good customer service and salon very clean. Breakfast was very tasty. Would definitely stay at Kata Poolside again.
While it's not the Ritz, it's a good little place to base your self for the Kata experience on a budget. Clean and tidy, and the staff are always welcoming. We had adjoining rooms to accommodate our teen kids - hence the budget. Only complaint - no surf, but we didn't come for that!
Reviews from Trip Advisor
64% of guests recommend this hotelTotal of 244 reviews