Crowne Plaza Phoenix Airport - PHX by IHG

3.5 star property
Hotel with 2 restaurants, in the vicinity of Desert Botanical Garden

Choose dates to view prices

Photo gallery for Crowne Plaza Phoenix Airport - PHX by IHG

Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers
Point of interest
Exterior
Exterior
1 bedroom, premium bedding, desk, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Parking available

Explore the area

Map
4300 E Washington St, Phoenix, AZ, 85034
  • Phoenix Zoo
    ‪4 min drive‬
  • Arizona State University
    ‪7 min drive‬
  • Chase Field
    ‪8 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪5 min drive‬

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Room options

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(22 reviews)
  • 293 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

8.4 out of 10
Very good
(9 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(84 reviews)
  • 293 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility, Access Tub)

7.8 out of 10
Good
(10 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Queen Beds

8.0 out of 10
Very good
(5 reviews)
  • 293 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Access Tub)

9.2 out of 10
Wonderful
(11 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(5 reviews)
  • 293 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(71 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Roll-in Shower (Mobility, Comm, Roll Shwr)

8.6 out of 10
Excellent
(9 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 Queen Bed, Roll-in Shower (Mobility, Roll Shwr)

  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom (with Living Area)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Phoenix

Located in Camelback East, Crowne Plaza Phoenix Airport - PHX by IHG is within a few miles (5 km) of popular sights such as Desert Botanical Garden and Phoenix Zoo. This 290-room, 3.5-star hotel has an outdoor pool along with free in-room WiFi and a free airport shuttle.

What's nearby

  • Phoenix Zoo - 4 min drive - 2.9 miles
  • Desert Botanical Garden - 5 min drive - 3.3 miles
  • Arizona State University - 7 min drive - 4.9 miles
  • Phoenix Convention Center - 8 min drive - 5.4 miles
  • Chase Field - 8 min drive - 5.4 miles

Getting around

  • 44th Street - Washington Station - 4 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 11 min drive

Restaurants

  • ‪Starbucks Terminal 4 - ‬7 min drive
  • ‪Cheuvront Food & Wine Bar - ‬7 min drive
  • ‪Wildflower Bread Company - ‬7 min drive
  • ‪Blanco Tacos + Tequila - ‬7 min drive
  • ‪Matt's Big Breakfast - ‬7 min drive

About this property

Crowne Plaza Phoenix Airport - PHX by IHG

Hotel with 2 restaurants, in the vicinity of Desert Botanical Garden
At Crowne Plaza Phoenix Airport - PHX by IHG, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. If you drive, self parking is USD 12.00 per day, or you can take advantage of the free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. Additional amenities include a hot tub, a conference center, and a 24-hour business center.
Guests can expect free WiFi and 32-inch TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Refrigerators, coffee makers, and free local calls are other standard amenities.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Languages

English, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour free roundtrip airport shuttle
  • Secured, covered self parking on site (USD 12 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 7 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • The Perch
  • The Post at Crowne Plaza

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Piano

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (15,000 square feet of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs only
  • 1 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 7 to 20 per person
  • Covered self parking fee: USD 12.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Phoenix Phx Airport
Crowne Plaza Phoenix Phx Airport
Crowne Plaza Phoenix Airport Hotel Phoenix
Phoenix Crowne Plaza
Crowne Plaza Phoenix Phx Airport Hotel
Crowne Plaza Phoenix Phx Airport

Frequently asked questions

Are free cancellation options available at Crowne Plaza Phoenix Airport - PHX by IHG?

Crowne Plaza Phoenix Airport - PHX by IHG provides free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Crowne Plaza Phoenix Airport - PHX by IHG?

As of Aug 5, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Phoenix Airport - PHX by IHG on Aug 15, 2025 start from $93.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Crowne Plaza Phoenix Airport - PHX by IHG?

This hotel is situated in Camelback East within a short 13-minute walk of S'edav Va'aki Museum. You'll also find Chase Field and Tempe Town Lake within a short drive.

Will I be able to park at Crowne Plaza Phoenix Airport - PHX by IHG?

Yes, secured parking is offered for USD 12.00 per day with in/out privileges. Electric car charging is also available for guests.

Does Crowne Plaza Phoenix Airport - PHX by IHG feature a casino?

No, Crowne Plaza Phoenix Airport - PHX by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Phoenix Airport - PHX by IHG?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 6:00 AM and 10:00 PM.

Is Crowne Plaza Phoenix Airport - PHX by IHG a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and 2 restaurants.

Are there hot tubs at Crowne Plaza Phoenix Airport - PHX by IHG?

Yes, guests can enjoy a spa tub at this hotel.

Does Crowne Plaza Phoenix Airport - PHX by IHG have a restaurant that serves breakfast?

Yes, Crowne Plaza Phoenix Airport - PHX by IHG has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does Crowne Plaza Phoenix Airport - PHX by IHG allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Crowne Plaza Phoenix Airport - PHX by IHG for a fee of USD 50 per accommodation, per stay.

Does Crowne Plaza Phoenix Airport - PHX by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Crowne Plaza Phoenix Airport - PHX by IHG?

The closest major airport to Crowne Plaza Phoenix Airport - PHX by IHG is Phoenix Sky Harbor Intl. Airport (PHX), which is 3.3 mi away (11 minutes by car). Another top airport is Mesa, AZ (MSC-Falcon Field Municipal), which is located 20.5 mi away (26-minute drive).

Are there rooms with balconies at Crowne Plaza Phoenix Airport - PHX by IHG?

No, at Crowne Plaza Phoenix Airport - PHX by IHG, there aren't any guestrooms that list a balcony.

Does Crowne Plaza Phoenix Airport - PHX by IHG offer wedding services?

Take advantage of the wedding venue at Crowne Plaza Phoenix Airport - PHX by IHG if you plan to say "I do" during your trip.

Crowne Plaza Phoenix Airport - PHX by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 856 out of 1537 reviews
Rating 8 - Good. 303 out of 1537 reviews
Rating 6 - Okay. 200 out of 1537 reviews
Rating 4 - Poor. 100 out of 1537 reviews
Rating 2 - Terrible. 78 out of 1537 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Harold

Stayed 1 night in May 2025

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuck in Phoenix for the night due to flight cancellation. This place is close to the airport. They have been a free shuttle to and from airport. Hotel rooms were fine. Good place to crash for the night if stuck overnight in Phoenix and have an early morning flight next day.
Stayed 1 night in Apr 2025

10/10 Excellent

Ricardo

Stayed 1 night in Apr 2025

10/10 Excellent

Haley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so clean and it was evident they took security very seriously with the room key needed to be used to get on the elevator! Staff was super friendly as well.
Stayed 1 night in May 2025

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We did a late check in. The late night reservationist was not pleasant. We were three guests and there were towels for one. Late night for those things are irritating. But it was clean and comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport ,but too far from GCU
Stayed 1 night in Apr 2025

10/10 Excellent

Micah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was efficient and accommodating.
Stayed 1 night in May 2025

10/10 Excellent

Natira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My experience was amazing
Stayed 3 nights in Apr 2025

10/10 Excellent

Jennifer, Cotati

Stayed 1 night in Apr 2025

6/10 Okay

Michael, SUWANEE, GA

Traveled with partner
Disliked: Staff & service
Didn’t like parking.
Stayed 1 night in May 2025

10/10 Excellent

Doreen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Idris

Stayed 2 nights in Apr 2025

10/10 Excellent

Krista

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to the airport. Friendly. Fast check in
Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Debra K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Phoenix hotel

It was clean, quiet, comfortable close to the airport. Everything we wanted.
Stayed 2 nights in Apr 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Never again

My room had roaches. I appreciate thw fron desk staff's handling of the situation. I expect a full refund as promised by Keanu.
Stayed 2 nights in Apr 2025

6/10 Okay

Amin

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
The staff didn't welcome us and the man that received us didn't speak clearly. He just sat back and mumbled a bunch of stuff when there was a lot of background noise. We found the room had a cleanliness issue (booger on the backboard). Not a bad place, but a bit rough on the edges for the price.
Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Romie has checked me in twice in the past week, both times late in the evening, and he is cheerful, pleasant and friendly. A great representative for the Crown Plaza!
Stayed 1 night in Apr 2025

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet

Anniversary stay with delicious Thai dinner down the road. Flew out this morning 4am.
Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Stayed 1 night in Apr 2025

10/10 Excellent

Ruth-Anne Winifred, Devonshire

Liked: Cleanliness, staff & service, property conditions & facilities
We had an overnight here. We found the hotel to be very clean and comfortable. We were disappointed with the overpriced breakfast but other than that, everything was great.
Stayed 1 night in Apr 2025

10/10 Excellent

Charlen

Thank you for Excellent Service for an entire week. The Manager Ieysha
Stayed 8 nights in Apr 2025

10/10 Excellent

meagan

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I really enjoyed our stay
Stayed 2 nights in Mar 2025