The kitchen that was advertised as having everything we needed including cookware and dishes had nothing we needed unless we went to the desk to ask for it. When my partner went to ask, there was no one at the 24/7 desk, so he had to wait a decent amount of time for someone to come back. This also happened at check in and check out. When he asked for dishes and cookware like the little sign on the counter instructed, they had to go searching for things because they didn’t even know if they had it. The bed was broken. It lifted up if you sat on the end. However, it was being replaced the next day, People came and knocked on the door twice at about 10 and about 10:30, trying to replace the bed. We had an 11:00 check out. There was a table to eat at (to go with the kitchen in the suite), but there were no chairs. Just the single office chair. We had to bring in a camping chair from the truck to be able to eat together. One of the lamp lights was burnt out. The toilet took multiple tries to flush. While not really available, most staff seemed friendly and polite.