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Hyatt Place Ottawa West

Property class: 3

Choose dates to view prices

Photo gallery for Hyatt Place Ottawa West

A hotel swimming pool with lounge chairs, exercise equipment, and large windows offering views of the parking lot.
A modern hotel lobby with a bar area, seating, and large windows offering a view of the outdoors.
A modern hotel lobby with a wooden reception desk, a large abstract art piece on the wall, and a seating area with a lamp.
A modern bar area with a long wooden table, red chairs, and a variety of liquor bottles.
A modern office space with a round wooden table, two chairs, a hexagonal wall shelf with plants, a desk with a computer, and a large window with a view of trees and cars.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi

Explore the area

View in a map
300 Moodie Drive, Ottawa, ON, K2H 9G1
  • Place, Nepean Creative Arts Centre
    ‪18 min walk‬
  • Place, Algonquin College
    ‪8 min drive‬
  • Place, Nepean Sportsplex
    ‪10 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

A hotel room with two beds, a sofa, a small table, a desk, and a large window.

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(188 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds with Sofa bed

A hotel room with a bed, a sofa, a desk, and a chair.

Room, 2 Queen Beds with Sofa bed

9.4 out of 10
Exceptional
(162 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

A neatly made bed with white linens, two bedside tables with lamps, and a wooden headboard.

Room, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(38 reviews)
  • 236 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds with Sofa bed, High Floor

A hotel room with two beds, a flat-screen TV, a nightstand with a lamp, and a large window with curtains.

Room, 2 Queen Beds with Sofa bed, High Floor

9.4 out of 10
Exceptional
(61 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

A modern hotel room with a large bed, two bedside tables with lamps, a dresser, and a framed picture on the wall.

Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

A modern hotel room with a large bed, two bedside tables with lamps, a dresser, and a framed picture on the wall.

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(7 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds with Sofa bed, Accessible, Bathtub

A hotel room with two beds, a flat-screen TV, a nightstand with a lamp, and a large window with curtains.

Suite, 2 Queen Beds with Sofa bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(16 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

Room

  • Sleeps 3
  • Free WiFi

Room

  • Sleeps 3
  • Free WiFi

Room

  • Sleeps 5
  • Free WiFi

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About the neighborhood

Ottawa

Located in Nepean, Hyatt Place Ottawa West is within a few miles (5 km) of sights such as Queensway Carleton Hospital and Wesley Clover Parks. This 140-room, 3-star hotel has free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • Nepean Creative Arts Centre - 18 min walk - 1.0 mile
  • Canadian Tire Centre - 6 min drive - 7.1 miles
  • Algonquin College - 8 min drive - 6.2 miles
  • Nepean Sportsplex - 10 min drive - 8.6 miles
  • Parliament Hill - 16 min drive - 12.7 miles

Getting around

  • Ottawa Fallowfield Station - 15 min drive
  • Ottawa International Airport (YOW) - 26 min drive

Restaurants

  • ‪Bayshore Food Court - ‬7 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪Tim Hortons - ‬8 min walk
  • ‪Domino's Pizza - ‬6 min drive
  • ‪Mary Brown's Chicken - ‬6 min drive

About this property

Hyatt Place Ottawa West

At Hyatt Place Ottawa West, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
55-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Sofa beds, refrigerators, and coffee makers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

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Holiday Inn Express & Suites Ottawa West - Nepean by IHG
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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.8 out of 10, Excellent, 1,248 reviews
$106 nightly
The price is $128
Aug 30 - Aug 31
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Market
  • The Placery

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • High chair
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 1,183 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 75 per accommodation, per stay (maximum CAD 175 per stay)
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A damage deposit of CAD 50 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 75 per accommodation, per stay (maximum CAD 175 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Ottawa West Hotel
Hyatt Place Ottawa West Ottawa
Hyatt Place Ottawa West Hotel Ottawa

Frequently asked questions

Are free cancellation options available at Hyatt Place Ottawa West?

Hyatt Place Ottawa West offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Hyatt Place Ottawa West?

As of Aug 19, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Ottawa West on Sep 3, 2026 start from $146, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hyatt Place Ottawa West?

This hotel is situated in Nepean, close to Canadian Tire Centre, Kanata Centrum Shopping Centre, and Nepean Sportsplex. You'll also find Bayshore Shopping Centre and Bell Sensplex within a short drive.

Will I be able to park at Hyatt Place Ottawa West?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Hyatt Place Ottawa West have a casino at the property?

No, Hyatt Place Ottawa West doesn't have a casino.

Will I find an indoor pool at Hyatt Place Ottawa West?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Hyatt Place Ottawa West?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Does Hyatt Place Ottawa West have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hyatt Place Ottawa West have a restaurant with a breakfast menu?

Yes, Hyatt Place Ottawa West serves free buffet breakfast at The Placery each morning.

Will Hyatt Place Ottawa West allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Place Ottawa West for a fee of CAD 75 per accommodation, per stay.

Does Hyatt Place Ottawa West have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Hyatt Place Ottawa West?

The closest major airport to Hyatt Place Ottawa West is Ottawa International Airport (YOW), which is 11.9 mi away (26 minutes by car).

Can I book a room with a balcony at Hyatt Place Ottawa West?

No, there aren't any guestrooms at Hyatt Place Ottawa West that offer a balcony.

Does Hyatt Place Ottawa West offer wedding services?

Take advantage of the wedding venue at Hyatt Place Ottawa West if you plan to say "I do" during your trip.

Hyatt Place Ottawa West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1317 out of 1925 reviews
Rating 8 - Good. 431 out of 1925 reviews
Rating 6 - Okay. 98 out of 1925 reviews
Rating 4 - Poor. 40 out of 1925 reviews
Rating 2 - Terrible. 39 out of 1925 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Arbind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and staff.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Sepehr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Breakfast Clean rooms Good Staff Worth the money
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Kamani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful much spacious family rooms ,excellent complimentary breakfast.,helpful staff..Our whole family love this place.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, good breakfast, convenient location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well lit parking lot..restaurant right beside hotel...clean and quiet rooms...breakfast was very good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean and convenient room, helpful staff.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tuija

Food was good, staff was friendly and location was great!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Neeraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good, staff was very pleasant to talk. Amenities were well maintained.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for going to Canadian Tire Centre, clean, friendly staff and dog friendly
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities
Excellent hotel, had a great time
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, the breakfast amazing and the pool perfect!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Dionisio

Liked: Cleanliness, staff & service, property conditions & facilities
Second time going there. Amazing location and great hotel
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very friendly and helpful staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Bonita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was ok Not long for late traveling Handicap parking was fine
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

UZAIR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire hotel was clean and very comfortable. Also, for breakfast, we let the staff know that I have Celiac disease and the chef made me separate hashbrowns and eggs...really went above and beyond!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

navalan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a amazing stay for 3 days . I highly recommend this place in Ottawa. Little bit far from downtown ( 7KM) but its a very quiet amazing hidden jam . Definitely will stay again
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good restaurant and service!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet and the location is convenient.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great…lots of choices. Parking was safe!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Brenda

The entire stay was great. From check in, to many trips to the pool, room size, breakfast buffet , free parking , all made it an amazing family trip. On site restaurant was a pleasant addition to our stay.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Sancho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, hotel is fresh with a nice gym and an indoor pool. Matress and bedding very comfortable. Staff very nice and proffesional
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints at all about this property. Had a great stay.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Barbara Lynette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff. Buffet breakfast was fantastic. Room was very clean and up to date. Will definitely be returning.
Stayed 6 nights in Apr 2026