Holiday Inn Express & Suites Ottawa West - Nepean by IHG

2.5 star property
Eco-certified hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Exterior
Property amenity
Meeting facility
Point of interest
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping

Explore the area

View in a map
2055 Robertson Road, Ottawa, ON, K2H5Y9
  • Queensway Carleton Hospital
    ‪3 min drive‬
  • Canadian Tire Centre
    ‪9 min drive‬
  • Tanger Outlets
    ‪10 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min drive‬

Room options

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(22 reviews)
  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Wheelchair)

8.6 out of 10
Excellent
(18 reviews)
  • 445 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Mobility Accessible (Mobility, Accessible Tub)

  • 430 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(8 reviews)
  • 385 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds

9.2 out of 10
Wonderful
(25 reviews)
  • 445 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible Bathtub (Wheelchair)

8.8 out of 10
Excellent
(9 reviews)
  • 385 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 445 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 385 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(58 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

9.8 out of 10
Exceptional
(7 reviews)
  • 334 sq ft
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed, Jetted Tub

9.2 out of 10
Wonderful
(7 reviews)
  • 460 sq ft
  • Sleeps 2
  • 1 King Bed

Room

  • 452 sq ft
  • Sleeps 4
  • 1 Twin Bed

You may also like

About the neighborhood

Ottawa

Located in Nepean, Holiday Inn Express & Suites Ottawa West - Nepean by IHG is within a 15-minute drive of popular attractions such as Canadian Tire Centre and Tanger Outlets. This hotel has 115 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Queensway Carleton Hospital - 3 min drive - 1.6 miles
  • Bayshore Shopping Centre - 4 min drive - 2.5 miles
  • Algonquin College - 7 min drive - 4.4 miles
  • Canadian Tire Centre - 9 min drive - 7.3 miles
  • Tanger Outlets - 10 min drive - 8.2 miles

Getting around

  • Ottawa Fallowfield Station - 17 min drive
  • Ottawa International Airport (YOW) - 25 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Tim Hortons - ‬7 min walk
  • ‪Tim Hortons - ‬11 min walk
  • ‪Kichesippi - ‬16 min walk
  • ‪Starbucks - ‬14 min walk

About this property

Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Eco-certified hotel with free breakfast and a fitness center
At Holiday Inn Express & Suites Ottawa West - Nepean by IHG, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can expect 37-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Other amenities include refrigerators, coffee makers, and free local calls. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,100 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2010
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25.00 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Ottawa West Nepean
Holiday Inn Express Ottawa West Nepean
Holiday Inn Nepean
Holiday Inn Express Hotel Nepean
Holiday Inn Express Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Suites Ottawa West Nepean by IHG
Holiday Inn Express Suites Ottawa West Nepean an IHG Hotel
Holiday Inn Express & Suites Ottawa West - Nepean by IHG Hotel
Holiday Inn Express & Suites Ottawa West - Nepean by IHG Ottawa
Holiday Inn Express Hotel Suites Ottawa West Nepean an IHG Hotel

Frequently asked questions

Is free cancellation available at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Holiday Inn Express & Suites Ottawa West - Nepean by IHG offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

As of Sep 25, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Ottawa West - Nepean by IHG on Oct 2, 2025 start from $119.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

This hotel is situated in Nepean, close to Canadian Tire Centre, Kanata Centrum Shopping Centre, and Nepean Sportsplex. You'll also find Bayshore Shopping Centre and Bell Sensplex within a short drive.

Is parking available on site at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express & Suites Ottawa West - Nepean by IHG include a casino at the property?

No, Holiday Inn Express & Suites Ottawa West - Nepean by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Couples staying at this hotel will appreciate amenities like free Internet access as well as an indoor pool and free breakfast.

Are there hot tubs at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express & Suites Ottawa West - Nepean by IHG have a restaurant with a breakfast menu?

Holiday Inn Express & Suites Ottawa West - Nepean by IHG offers free on-the-go breakfast each morning though there is no restaurant.

Does Holiday Inn Express & Suites Ottawa West - Nepean by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Holiday Inn Express & Suites Ottawa West - Nepean by IHG for a fee of CAD 25.00 per pet, per night.

Are there connecting rooms at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

The closest major airport to Holiday Inn Express & Suites Ottawa West - Nepean by IHG is Ottawa International Airport (YOW), which is 11.8 mi away (25 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express & Suites Ottawa West - Nepean by IHG.

Reviews

Holiday Inn Express & Suites Ottawa West - Nepean by IHG Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 648 out of 1039 reviews
Rating 8 - Good. 268 out of 1039 reviews
Rating 6 - Okay. 65 out of 1039 reviews
Rating 4 - Poor. 27 out of 1039 reviews
Rating 2 - Terrible. 31 out of 1039 reviews

Reviews

10/10 Excellent

Ashmara

Staff was very nice, upgraded us to a suite and allowed us to do a late check out so that we could enjoy a few more hours in the city.
Stayed 1 night in Jun 2025

10/10 Excellent

Michel

Stayed 1 night in Jun 2025

6/10 Okay

Andrew

Stayed 2 nights in Jun 2025

10/10 Excellent

TINA

Liked: Cleanliness, amenities
Awesome
Stayed 2 nights in Jun 2025

10/10 Excellent

Christine

Stayed 1 night in Jun 2025

10/10 Excellent

sharon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Olurotimi

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Jun 2025

10/10 Excellent

Baveesnan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel! Enjoyed our stay for the most part and most of the staff are very accommodating going above and beyond to make our stay enjoyable. I dont want one bad apple to hurt a review but i will mention that the night auditor who states hes from England is very rude to the point where it was very uncomfortable to even take to him. He told us that canadians dont understand english
Stayed 1 night in Jun 2025

8/10 Good

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet easy check in worth what you pay to stay here
Stayed 1 night in Jun 2025

8/10 Good

Stacey M

Stayed 1 night in Apr 2025

8/10 Good

Stacey M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TV didn't work properly... old technology, picture was blotchy/blocky as it was trying to constantly update (annoying to watch)... a minor point since we were not there to watch TV. BUT, if there's a TV in the room, get it working properly OR remove it.
Stayed 2 nights in Jun 2025

4/10 Poor

Catalin, Woodbridge

Traveled with partner
The good: • Relatively large room • Fairly large parking lot. Parking is free. • Quiet hotel. Safe neighbourhood. The bad: • There is no safe in the rooms. • The Wi-Fi is open/unsecured. I had to use my cell-phone as hot spot for my laptop. • Not a single USB charging port in the room. • The AC is loud and blowing right above one of the beds. • The TV image kept going on and off. One chanel had no sound. • Breakfast was of mediocre quality and cold. The ugly: • The carpets are full of stains - inside and outside the room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 1 night in Jun 2025

8/10 Good

Pat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in was good. The front desk person was friendly and very helpful. Even though we were a little early for check in time, One of our 2 rooms was not quite ready yet, but got upgraded to a suite room; which was nice and appreciated. The TV remote batteries were dead and there was no shower curtain in the bathroom, but the guest service personnel came to our room and took care of it very quickly. The complimentary hot breakfast was good as expected for Holiday Inn and plenty of seats in the dining room and also outdoor seating available as well. There was plenty of parking spaces and hotel was clean and a nice stay overall. Will definitely keep this hotel on our list for our next trip to Ottawa.
Stayed 1 night in Jun 2025

10/10 Excellent

Carlito

Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Stayed 1 night in Jun 2025

8/10 Good

Vicki

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived late but room was clean and bed was comfy. Breakfast selection was great. Wonderful property!
Stayed 1 night in Jun 2025

10/10 Excellent

Irena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient parking ,clean, nice free breakfast. Noted bathroom did not have a makeup mirror.
Stayed 1 night in Jun 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service comfy stay
Stayed 1 night in Jun 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel ! Excellent selection for breakfast. We would definitely stay there again next trip to Ottawa.
Stayed 1 night in Jun 2025

8/10 Good

Julio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Neighborhood is unspectacular. Might be a blessing to some anyway.
Stayed 3 nights in Jun 2025