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Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Property class: 2.5

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Ottawa West - Nepean by IHG

A Holiday Inn Express & Suites building with a prominent sign displaying the brand name.
A river with boats docked along the side, a bridge in the background, and buildings on the opposite bank.
A modern hotel lobby with a large TV screen, wooden paneling, and a patterned seating area.
An outdoor patio with wicker furniture, a table with a vase of flowers, and a blue umbrella.
A modern lobby with a sofa, armchairs, a reception desk, and a large window.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2055 Robertson Road, Ottawa, ON, K2H5Y9
  • Place, Nepean Creative Arts Centre
    ‪13 min walk‬
  • Place, Canadian Tire Centre
    ‪7 min drive‬
  • Place, Parliament Hill
    ‪17 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪25 min drive‬

Room options

View all photos for Room

A bed with white bedding and a wooden headboard.

Room

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

A hotel room with a large bed, bedside lamps, a nightstand with a phone, and a door leading to another room.

Suite, 1 King Bed

9.6 out of 10
Exceptional
(18 reviews)
  • 445 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a large bed, bedside lamps, a nightstand with a phone, and a door leading to another room.

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(14 reviews)
  • 385 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible Bathtub (Wheelchair)

A hotel room with a large bed, bedside lamps, a nightstand with a phone, and a door leading to another room.

Suite, 1 King Bed, Accessible Bathtub (Wheelchair)

8.6 out of 10
Excellent
(12 reviews)
  • 385 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

A hotel room with a large bed, bedside lamps, a nightstand with a phone, and a door leading to another room.

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 385 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, bedside lamps, a nightstand with a phone, and a door leading to another room.

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(96 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Jetted Tub

A hotel room with a large bed, a desk with a laptop, a chair, a TV, and a small kitchenette.

Suite, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(11 reviews)
  • 460 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

A hotel room with a large bed, two bedside lamps, a desk with a chair, and a large window with curtains.

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Wheelchair)

A hotel room with two beds, a nightstand with a drawer, and two wall-mounted lamps.

Standard Room, 2 Queen Beds, Accessible (Wheelchair)

9.0 out of 10
Wonderful
(23 reviews)
  • 445 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a nightstand with a drawer, and two wall-mounted lamps.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(26 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, Multiple Beds

A hotel room with two beds, a nightstand with a drawer, and two wall-mounted lamps.

Suite, Multiple Beds

9.0 out of 10
Wonderful
(37 reviews)
  • 445 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room

A bed with white bedding and a wooden headboard.

Standard Room

9.8 out of 10
Exceptional
(11 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

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About the neighborhood

Ottawa

Located in Nepean, Holiday Inn Express & Suites Ottawa West - Nepean by IHG is within a 15-minute drive of popular attractions such as Canadian Tire Centre and Tanger Outlets. This hotel has 115 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Nepean Creative Arts Centre - 13 min walk - 0.7 miles
  • Canadian Tire Centre - 7 min drive - 7.3 miles
  • Tanger Outlets - 9 min drive - 8.6 miles
  • Rideau Canal - 12 min drive - 12.0 miles
  • Parliament Hill - 17 min drive - 12.9 miles

Getting around

  • Ottawa Fallowfield Station - 15 min drive
  • Ottawa International Airport (YOW) - 26 min drive

Restaurants

  • ‪Bayshore Food Court - ‬6 min drive
  • ‪McDonald's - ‬5 min walk
  • ‪Tim Hortons - ‬8 min walk
  • ‪Domino's Pizza - ‬5 min drive
  • ‪Mary Brown's Chicken - ‬5 min drive

About this property

Holiday Inn Express & Suites Ottawa West - Nepean by IHG

At Holiday Inn Express & Suites Ottawa West - Nepean by IHG, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can expect 37-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Other amenities include refrigerators, coffee makers, and free local calls. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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Aug 30 - Aug 31
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,100 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2010
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25.00 per pet, per night
  • Dogs and cats only
  • 2 total (49 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Ottawa West Nepean
Holiday Inn Express Ottawa West Nepean
Holiday Inn Nepean
Holiday Inn Express Hotel Nepean
Holiday Inn Express Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Suites Ottawa West Nepean by IHG
Holiday Inn Express Suites Ottawa West Nepean an IHG Hotel
Holiday Inn Express & Suites Ottawa West - Nepean by IHG Hotel
Holiday Inn Express & Suites Ottawa West - Nepean by IHG Ottawa
Holiday Inn Express Hotel Suites Ottawa West Nepean an IHG Hotel

Frequently asked questions

Is free cancellation available at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Holiday Inn Express & Suites Ottawa West - Nepean by IHG offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

As of Aug 16, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Ottawa West - Nepean by IHG on Aug 30, 2026 start from $135, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

This hotel is situated in Nepean, close to Canadian Tire Centre, Kanata Centrum Shopping Centre, and Nepean Sportsplex. You'll also find Bayshore Shopping Centre and Bell Sensplex within a short drive.

Will I be able to park at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Holiday Inn Express & Suites Ottawa West - Nepean by IHG include a casino at the property?

No, Holiday Inn Express & Suites Ottawa West - Nepean by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

Is Holiday Inn Express & Suites Ottawa West - Nepean by IHG good for couples?

Couples staying at this hotel will appreciate amenities like free wired internet as well as an indoor pool and a free daily breakfast.

Are there hot tubs at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express & Suites Ottawa West - Nepean by IHG have a restaurant with a breakfast menu?

Holiday Inn Express & Suites Ottawa West - Nepean by IHG offers free on-the-go breakfast each morning though there is no restaurant.

Does Holiday Inn Express & Suites Ottawa West - Nepean by IHG allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Holiday Inn Express & Suites Ottawa West - Nepean by IHG for a fee of CAD 25.00 per pet, per night.

Are there connecting rooms at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

The closest major airport to Holiday Inn Express & Suites Ottawa West - Nepean by IHG is Ottawa International Airport (YOW), which is 11.8 mi away (26 minutes by car).

Can I book a room with a balcony at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express & Suites Ottawa West - Nepean by IHG.

Holiday Inn Express & Suites Ottawa West - Nepean by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 756 out of 1240 reviews
Rating 8 - Good. 322 out of 1240 reviews
Rating 6 - Okay. 86 out of 1240 reviews
Rating 4 - Poor. 44 out of 1240 reviews
Rating 2 - Terrible. 32 out of 1240 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent, staff was friendly
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Ross

Pleasant staff and a nice property
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great, large variety. Rooms were clean, staff was friendly.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Ty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff , breakfast was good. Would come back again next time
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Daryl

Liked: Cleanliness
Nice breakfast, nice comfortable room
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , excellent staff !
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Wa'el

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious rooms,excellent breakfast buffet, tea and coffee available 24 hours in the lobby,and very convenient location.
Stayed 9 nights in Apr 2026
Verified review

10/10 Excellent

Aki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big rooms, the breakfast was really good and I would recommend this property
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and helpful staff! Lots of availability to restaurants in the area.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Aki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, big rooms and the breakfast was really good
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and accommodating staff! Comfy beds and great breakfast. Will stay here again!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Sue-Ann

Liked: Cleanliness, staff & service, amenities
Love the renovations.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Shveta

Liked: Cleanliness, staff & service, property conditions & facilities
Had a good stsy. The king jacuzzi suite was spacious. Bed comfy. Front desk staff were super friendly.
Stayed 1 night in May 2026
Verified review

8/10 Good

shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Worth the value you pay. Would stay again for sure.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
We have stayed here multiple times and enjoy everything every time
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant experience.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apon arrival the front desk gentleman treated us excellent, very accommodating and professional. Breakfast was consistently very good and area very clean. Air conditioning worked as it should and staff was friendly and kind. Five Star experience!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Howard

Liked: Cleanliness
Everything was 5 star awesome 👏 great
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Chilan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff is very nice and helpful. Housekeeper work very hard to keep room clean.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Jagwinder Singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, our room was clean and staff were really nice. Our room was also cleaned during ourstay.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
free breakfast was good with lots of variety
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Louisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes - everything was great!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautifully decorated very large in size. We got a wonderful upgrade and the free breakfast was way better than expected.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place Currently under construction Clean rooms.
Stayed 1 night in Apr 2026

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