Holiday Inn Express & Suites Ottawa West - Nepean by IHG

2.5 star property
Eco-certified hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Exterior
Free daily on-the-go breakfast
Reception
Point of interest
1 bedroom, in-room safe, desk, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping

Explore the area

View in a map
2055 Robertson Road, Ottawa, ON, K2H5Y9
  • Queensway Carleton Hospital
    ‪3 min drive‬
  • Canadian Tire Centre
    ‪9 min drive‬
  • Tanger Outlets
    ‪10 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min drive‬

Room options

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(20 reviews)
  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Wheelchair)

8.6 out of 10
Excellent
(18 reviews)
  • 445 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Mobility Accessible (Mobility, Accessible Tub)

  • 430 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(8 reviews)
  • 385 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds

9.2 out of 10
Wonderful
(25 reviews)
  • 445 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible Bathtub (Wheelchair)

8.8 out of 10
Excellent
(9 reviews)
  • 385 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 445 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 385 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(57 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

9.8 out of 10
Exceptional
(7 reviews)
  • 334 sq ft
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed, Jetted Tub

9.0 out of 10
Wonderful
(6 reviews)
  • 460 sq ft
  • Sleeps 2
  • 1 King Bed

Room

  • 452 sq ft
  • Sleeps 4
  • 1 Twin Bed

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About the neighborhood

Ottawa

Located in Nepean, Holiday Inn Express & Suites Ottawa West - Nepean by IHG is within a 15-minute drive of popular attractions such as Canadian Tire Centre and Tanger Outlets. This hotel has 115 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Queensway Carleton Hospital - 3 min drive - 1.6 miles
  • Bayshore Shopping Centre - 4 min drive - 2.5 miles
  • Algonquin College - 7 min drive - 4.4 miles
  • Canadian Tire Centre - 9 min drive - 7.3 miles
  • Tanger Outlets - 10 min drive - 8.2 miles

Getting around

  • Ottawa Fallowfield Station - 17 min drive
  • Ottawa International Airport (YOW) - 25 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Tim Hortons - ‬11 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪The Brew Table - ‬6 min walk
  • ‪Kichesippi Beer Co - ‬16 min walk

About this property

Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Eco-certified hotel with free breakfast and a fitness center
At Holiday Inn Express & Suites Ottawa West - Nepean by IHG, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can expect 37-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Other amenities include refrigerators, coffee makers, and free local calls. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, Polish, Serbian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,100 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2010
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25.00 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Ottawa West Nepean
Holiday Inn Express Ottawa West Nepean
Holiday Inn Nepean
Holiday Inn Express Hotel Nepean
Holiday Inn Express Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Suites Ottawa West Nepean by IHG
Holiday Inn Express Suites Ottawa West Nepean an IHG Hotel
Holiday Inn Express & Suites Ottawa West - Nepean by IHG Hotel
Holiday Inn Express & Suites Ottawa West - Nepean by IHG Ottawa
Holiday Inn Express Hotel Suites Ottawa West Nepean an IHG Hotel

Frequently asked questions

Is free cancellation available at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Holiday Inn Express & Suites Ottawa West - Nepean by IHG offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

What is there to do close to Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

This hotel is situated in Nepean, close to Canadian Tire Centre, Kanata Centrum Shopping Centre, and Nepean Sportsplex. You'll also find Bayshore Shopping Centre and Bell Sensplex within a short drive.

Is there parking available at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express & Suites Ottawa West - Nepean by IHG include a casino at the property?

No, Holiday Inn Express & Suites Ottawa West - Nepean by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

Is Holiday Inn Express & Suites Ottawa West - Nepean by IHG a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like free Internet access as well as an indoor pool and free breakfast.

Does Holiday Inn Express & Suites Ottawa West - Nepean by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express & Suites Ottawa West - Nepean by IHG have a restaurant with a breakfast menu?

Holiday Inn Express & Suites Ottawa West - Nepean by IHG offers free on-the-go breakfast each morning though there is no restaurant.

Does Holiday Inn Express & Suites Ottawa West - Nepean by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Holiday Inn Express & Suites Ottawa West - Nepean by IHG for a fee of CAD 25.00 per pet, per night.

Are there connecting rooms at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

The closest major airport to Holiday Inn Express & Suites Ottawa West - Nepean by IHG is Ottawa International Airport (YOW), which is 11.8 mi away (25 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express & Suites Ottawa West - Nepean by IHG.

Holiday Inn Express & Suites Ottawa West - Nepean by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 629 out of 1005 reviews
Rating 8 - Good. 259 out of 1005 reviews
Rating 6 - Okay. 62 out of 1005 reviews
Rating 4 - Poor. 25 out of 1005 reviews
Rating 2 - Terrible. 30 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Robin

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room itself was very good. Although the shower curtains are far too short and allowing too much water on floor no matter how careful you are. Also. horrible TV service. So many repetitive channels showing the same thing. Not able to access any other channels. Showing errors in transmitting? needs to be addressed. Also charges showing for $25. for dog per night x2 nights, became double on billing and charged to my card? Why?
Stayed 2 nights in May 2025

10/10 Excellent

Anthony

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Property needs update
Stayed 2 nights in May 2025

8/10 Good

Carolyn

Business traveler, Traveled with family
Friendly reception. The room definitely needed better deep cleaning. Fridge was dirty and there was cereal by the front door.
Stayed 1 night in May 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hype room

I requested an hypoallergenic room and thevroom was perfect for my arrival. I will choose this hotel again.
Stayed 1 night in May 2025

4/10 Poor

Steve

Disliked: Cleanliness, staff & service
Stayed 3 nights in May 2025

6/10 Okay

Brigette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like the fact that swim lessons were taking place in the pool and we were only allowed to use a portion of the pool. Should have been given notice that the pool had a swim program going on.
Stayed 1 night in May 2025

8/10 Good

Lorne

C
Stayed 1 night in May 2025

10/10 Excellent

Anoop alex

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2025

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Richard

Stayed 2 nights in Apr 2025

8/10 Good

Barry

Stayed 1 night in May 2025

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a reliable experience, comfortable rooms, pillows, beds. and spotless bathrooms. Good variety at breakfast, and best of all, we know what to expect. Holiday Inn Express is our go to hotel.
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bug concerns

The stay was great we were however concerned when we left that there were lots of bug control trucks outside
Stayed 2 nights in Apr 2025

10/10 Excellent

Sylin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service , pool and breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities

Its okay for a short stay

Nothing to watch on tv. Cannot connect to Netflix. There were 37 channels and nothing interesting. Room was clean and comfly. The pool has warm water. Nice and clean gym area. The breakfast was ok, but not alot of choices. No microwave in room. Overall good experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived exhausted and needing a good sleep and I got that, so the quiet room and great mattress very much appreciated. Thanks.
Stayed 1 night in Apr 2025

10/10 Excellent

Fatih

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Vivek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and nice location
Stayed 1 night in Apr 2025

2/10 Terrible

Emilie

Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Elizabeth

Stayed 1 night in Apr 2025

2/10 Terrible

Lijian, Dayton

Stayed 1 night in Apr 2025