Holiday Inn Express Hotel & Suites Ottawa Airport by IHG

2.5 star property
Hotel in Ottawa with free breakfast and airport shuttle service

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Photo gallery for Holiday Inn Express Hotel & Suites Ottawa Airport by IHG

Relax in style on the outdoor patio, surrounded by comfortable seating and shaded by umbrellas.
Relax in a clean and functional room with a comfortable bed, flat-screen TV, and ample space to move around.
Enjoy a refreshing swim in our indoor pool, featuring depth indicators and a convenient ladder for easy entry and exit.
Indulge in a variety of sweet treats and a warm breakfast experience.
Experience the hotel's contemporary design, featuring a symmetrical facade with decorative grilles and a beautifully maintained garden.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free airport shuttle
  • Gym
  • 24/7 front desk

Explore the area

View in a map
2881 Gibford Drive, Ottawa, ON, K1V 2L9
  • South Keys Shopping Centre
    ‪20 min walk‬
  • Ernst & Young Centre
    ‪2 min drive‬
  • Carleton University
    ‪7 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪4 min drive‬

Room options

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(24 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

8.4 out of 10
Very good
(14 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

Suite, Multiple Beds

8.6 out of 10
Excellent
(13 reviews)
  • 409 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Mobility Accessible (Mobility, Accessible Tub)

  • 409 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(92 reviews)
  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(10 reviews)
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Ottawa

Located in Gloucester within a mile (2 km) of South Keys Shopping Centre, Holiday Inn Express Hotel & Suites Ottawa Airport by IHG is within 2 miles (3 km) of Ernst & Young Centre. This hotel has 91 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • South Keys Shopping Centre - 20 min walk - 1.1 miles
  • Ernst & Young Centre - 2 min drive - 1.4 miles
  • Rideau Canal - 5 min drive - 2.1 miles
  • Carleton University - 7 min drive - 3.9 miles
  • TD Place Stadium - 10 min drive - 5.4 miles

Getting around

  • Greenboro Station - 6 min drive
  • Ottawa Fallowfield Station - 12 min drive
  • Ottawa International Airport (YOW) - 5 min drive

Restaurants

  • ‪Tim Hortons - ‬18 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪LaBocca Juice - ‬3 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪Shawarma Station - ‬3 min drive

About this property

Holiday Inn Express Hotel & Suites Ottawa Airport by IHG

Hotel in Ottawa with free breakfast and airport shuttle service
At Holiday Inn Express Hotel & Suites Ottawa Airport by IHG, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle during limited hours. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include meeting rooms, conference space, and a business center.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Languages

English, French, Hindi

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 11:00 PM
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 750 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM—-2 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Ottawa Airport
Holiday Inn Express Ottawa Airport
Holiday Inn Express Hotel And Suites Ottawa Airport
Holiday Inn Express Hotel Suites Ottawa Airport
Inn Express Ottawa Airport
Holiday Inn Express Ottawa
Holiday Inn Ottawa

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express Hotel & Suites Ottawa Airport by IHG?

Holiday Inn Express Hotel & Suites Ottawa Airport by IHG offers free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

What's there to do around Holiday Inn Express Hotel & Suites Ottawa Airport by IHG?

This hotel is situated in Gloucester, close to Rideau Canal, Parliament Hill, and Byward Market Square. You'll also find Nepean Sportsplex and Ernst & Young Centre within a short drive.

Is parking available on site at Holiday Inn Express Hotel & Suites Ottawa Airport by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Express Hotel & Suites Ottawa Airport by IHG have a casino on the premises?

No, Holiday Inn Express Hotel & Suites Ottawa Airport by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Hotel & Suites Ottawa Airport by IHG?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Holiday Inn Express Hotel & Suites Ottawa Airport by IHG?

Couples staying at this hotel will appreciate amenities like free Internet access as well as an indoor pool and a restaurant.

Does Holiday Inn Express Hotel & Suites Ottawa Airport by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express Hotel & Suites Ottawa Airport by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Express Hotel & Suites Ottawa Airport by IHG serves free continental breakfast each morning from its restaurant.

Does Holiday Inn Express Hotel & Suites Ottawa Airport by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express Hotel & Suites Ottawa Airport by IHG.

Does Holiday Inn Express Hotel & Suites Ottawa Airport by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Holiday Inn Express Hotel & Suites Ottawa Airport by IHG?

The closest major airport to Holiday Inn Express Hotel & Suites Ottawa Airport by IHG is Ottawa International Airport (YOW), which is 2.2 mi away (5 minutes by car).

Can I book a room with a balcony at Holiday Inn Express Hotel & Suites Ottawa Airport by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Hotel & Suites Ottawa Airport by IHG.

Holiday Inn Express Hotel & Suites Ottawa Airport by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 655 out of 1012 reviews
Rating 8 - Good. 266 out of 1012 reviews
Rating 6 - Okay. 54 out of 1012 reviews
Rating 4 - Poor. 17 out of 1012 reviews
Rating 2 - Terrible. 20 out of 1012 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberley

Stayed 1 night in Apr 2025

10/10 Excellent

Geela, Iqaluit

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again
Stayed 4 nights in Apr 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional.
Stayed 1 night in Apr 2025

10/10 Excellent

Geoff

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Apr 2025

10/10 Excellent

gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room ! Comfortable beds ! Nice staff
Stayed 1 night in Apr 2025

8/10 Good

Tommy

Stayed 2 nights in Apr 2025

6/10 Okay

Krista

Traveled with family
They need to change their picture on their wedsite pool water was not clear
Stayed 1 night in Apr 2025

8/10 Good

Épelle-Moi

Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

Road trip

The taste of the food is not good. The buns were small, they didn't rise when baking and didn't taste good. The meal does not meet the standard of Holiday Inn Express hotels.
Stayed 1 night in Apr 2025

10/10 Excellent

Tariq

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and comfortable. It was very good for the price.
Stayed 1 night in Apr 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Savannah

Traveled with family
Disliked: Cleanliness
CONS: all four pillows on one of the beds smelled like actual feces. Not all the lights in the room worked. Housekeeping staff entered our room twice without knocking while we were in the room. When checking in, the front desk asked for my email which I thought was for a receipt but instead they signed me up for a rewards program without asking. The front desk "accidentally" marked us as checked-out 4 hours before we actually checked out - they called the room and asked why we were still there even though we hadn't actually checked out yet! PROS: free parking. Safe, quiet neighborhood with good food options and easy to get around. The woman at the front desk was apologetic about our issues when we did actually check out - no offer of refund or credit though.
Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie Newton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean rooms, just an overall very pleasant stay.
Stayed 5 nights in Apr 2025

10/10 Excellent

Fareez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Richard, Montreal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel, clean and great location
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer, Aurora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Mavis

Traveled with family
Liked: Cleanliness
Disliked: Room comfort

The hotel was clean but very underwhelming.

The shower was going from cold to hot. The water pressure in the shower was very low. The water was barely coming. The breakfast was terrible. It didn't taste like real food. The hotel was clean but very underwhelming.
Stayed 1 night in Apr 2025

6/10 Okay

Vishnu

Traveled with family and small children
Liked: Property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Michelle

Stayed 1 night in Apr 2025

8/10 Good

hyeong cheol

Stayed 2 nights in Apr 2025

10/10 Excellent

Satnam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Tirumala

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ivan

Stayed 1 night in Apr 2025

10/10 Excellent

Roy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This may be one of the best hotel rooms I have had. Spacious room, upscale bathroom with backlit mirror, nightlight and high counters. Microwave, fridge, coffee. Spacious desk with a separate space for placing luggage on. Closet, room safe, and complimentary breakfast buffet. Perfect. Only cons were very loud room door latches which close with a loud thunk in the hallway and the beds were okay but could be a bit firmer. Highly recommend this place.
Stayed 1 night in Apr 2025