See all properties

Disney's Saratoga Springs Resort & Spa

3.0 star property
Lakefront hotel with 4 outdoor pools and 2 hot tubs

Choose dates to view prices

Photo gallery for Disney's Saratoga Springs Resort & Spa

Exterior
Deluxe Studio, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Daily cooked-to-order breakfast for a fee
Exterior
TV, DVD player

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
1960 Broadway Street, Lake Buena Vista, FL, 32830
  • Place, Walt Disney World® Resort
    ‪1 min walk‬
  • Place, Disney's Lake Buena Vista Golf Course
    ‪5 min walk‬
  • Place, Disney Springs™
    ‪9 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪24 min drive‬

Room options

2 Bedroom Villa. Hearing accessible - visual alarms and notifications. 1 king bed, 2 queen beds, 1 q

  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds, 1 Queen Murphy Bed and 1 Twin Murphy Bed

2 Bedroom Villa - Preferred. Hearing accessible - visual alarms and notifications. 1 king bed, 2 que

  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds, 1 Queen Murphy Bed and 1 Twin Murphy Bed

2 Bedroom Villa - Preferred. Florida special accessible room with option for hearing accessibility.

  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds, 1 Queen Murphy Bed and 1 Twin Murphy Bed

1 Bedroom Villa - Preferred. Florida special accessible room with option for hearing accessibility.

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Queen Murphy Bed and 1 Twin Murphy Bed

1 Bedroom Villa - Preferred. Wheelchair accessible with roll-in shower and option for hearing access

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Murphy Bed

Deluxe Studio - Preferred. Hearing accessible - visual alarms and notifications. 1 queen bed, 1 doub

  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

Deluxe Studio - Preferred. Florida special accessible room with option for hearing accessibility. 1

  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

Deluxe Studio- Preferred

  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

1 Bedroom Villa- Preferred

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Queen Murphy Bed and 1 Twin Murphy Bed

2 Bedroom Villa- Preferred

  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds, 1 Queen Murphy Bed and 1 Twin Murphy Bed

1 Bedroom Villa - Preferred. Hearing accessible - visual alarms and notifications. 1 king bed, 1 que

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Queen Murphy Bed and 1 Twin Murphy Bed

Treehouse Villa. Wheelchair accessible with tub and option for hearing accessibility. 2 queen beds,

  • Sleeps 9
  • 2 Queen Beds, 1 Twin Bunk Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed

1 Bedroom Villa - Preferred. Wheelchair accessible with tub and option for hearing accessibility. 1

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Murphy Bed

Deluxe Studio. Florida special accessible room with option for hearing accessibility. 1 queen bed, 1

  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

Deluxe Studio

  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

1 Bedroom Villa

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Queen Murphy Bed and 1 Twin Murphy Bed

2 Bedroom Villa

  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds, 1 Queen Murphy Bed and 1 Twin Murphy Bed

1 Bedroom Villa. Florida special accessible room with option for hearing accessibility. 1 king bed,

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Queen Murphy Bed and 1 Twin Murphy Bed

Tree House Villa

  • Sleeps 9
  • 2 Queen Beds, 1 Queen Sofa Bed and 1 Twin Murphy Bed

1 Bedroom Villa. Hearing accessible - visual alarms and notifications. 1 king bed, 1 queen pull down

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Queen Murphy Bed and 1 Twin Murphy Bed

1 Bedroom Villa. Wheelchair accessible with roll-in shower and option for hearing accessibility. 1 k

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Murphy Bed

1 Bedroom Villa. Wheelchair accessible with tub and option for hearing accessibility. 1 king bed, 1

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Murphy Bed

2 Bedroom Villa. Wheelchair accessible with roll-in shower and option for hearing accessibility. 1 k

  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 1 Queen Murphy Bed

2 Bedroom Villa. Wheelchair accessible with tub and option for hearing accessibility. 1 king bed, 2

  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 1 Queen Murphy Bed

Deluxe Studio. Hearing accessible - visual alarms and notifications. 1 queen bed, 1 double pull down

  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

Deluxe Studio. Wheelchair accessible with roll-in shower and option for hearing accessibility. 1 que

  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

Deluxe Studio. Wheelchair accessible with tub and option for hearing accessibility. 1 queen bed, 1

  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

2 Bedroom Villa - Preferred. Wheelchair accessible with roll-in shower and option for hearing access

  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 1 Queen Murphy Bed

2 Bedroom Villa - Preferred. Wheelchair accessible with tub and option for hearing accessibility. 1

  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 1 Queen Murphy Bed

Treehouse Villa. Wheelchair accessible with roll-in shower and option for hearing accessibility. 2 q

  • Sleeps 9
  • 2 Queen Beds, 1 Twin Bunk Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed

Deluxe Studio - Preferred. Wheelchair accessible with roll-in shower and option for hearing accessib

  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

Deluxe Studio - Preferred. Wheelchair accessible with tub and option for hearing accessibility. 1 qu

  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for One-Bedroom Villa

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

One-Bedroom Villa

  • Sleeps 5

Treehouse Villa

  • Sleeps 9

View all photos for Deluxe Studio

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Studio

  • Sleeps 4

View all photos for Two-Bedroom Villa

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Two-Bedroom Villa

  • Sleeps 9

View all photos for Deluxe Studio.Florida Special Accessible Room With Option For Hearing Accessibility.1 Queen Bed, 1 Double Pull Down.

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Studio.Florida Special Accessible Room With Option For Hearing Accessibility.1 Queen Bed, 1 Double Pull Down.

  • Sleeps 4

View all photos for Deluxe Studio.Wheelchair Accessible With Tub And Option For Hearing Accessibility.1 Queen Bed, 1 Double Pull Down.

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Studio.Wheelchair Accessible With Tub And Option For Hearing Accessibility.1 Queen Bed, 1 Double Pull Down.

  • Sleeps 4

View all photos for 1 Bedroom Villa.Hearing Accessible-Visual Alarms And Notifications.1 King Bed, 1 Queen Pull Down, 1 Twin Pull Down Bed.

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

1 Bedroom Villa.Hearing Accessible-Visual Alarms And Notifications.1 King Bed, 1 Queen Pull Down, 1 Twin Pull Down Bed.

  • Sleeps 5

View all photos for 2 Bedroom Villa.Wheelchair Accessible With Tub And Option For Hearing Accessibility.1 King Bed, 2 Queen Beds, 1 Queen Pull Down, 1 Twin Pull Down.

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

2 Bedroom Villa.Wheelchair Accessible With Tub And Option For Hearing Accessibility.1 King Bed, 2 Queen Beds, 1 Queen Pull Down, 1 Twin Pull Down.

  • Sleeps 9

View all photos for 1 Bedroom Villa.Florida Special Accessible Room With Option For Hearing Accessibility.1 King Bed, 1 Queen Pull Down, 1 Twin Pull Down.

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

1 Bedroom Villa.Florida Special Accessible Room With Option For Hearing Accessibility.1 King Bed, 1 Queen Pull Down, 1 Twin Pull Down.

  • Sleeps 5

View all photos for 1 Bedroom Villa-Preferred.Florida Special Accessible Room With Option For Hearing Accessibility.1 King Bed, 1 Queen Pull Down, 1 Twin Pull Down.

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

1 Bedroom Villa-Preferred.Florida Special Accessible Room With Option For Hearing Accessibility.1 King Bed, 1 Queen Pull Down, 1 Twin Pull Down.

  • Sleeps 5

View all photos for 2 Bedroom Villa-Preferred

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

2 Bedroom Villa-Preferred

  • Sleeps 9

View all photos for Deluxe Studio-Preferred

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Studio-Preferred

  • Sleeps 4

View all photos for Deluxe Studio-Preferred.Florida Special Accessible Room With Option For Hearing Accessibility.1 Queen Bed, 1 Double Pull Down.

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Studio-Preferred.Florida Special Accessible Room With Option For Hearing Accessibility.1 Queen Bed, 1 Double Pull Down.

  • Sleeps 4

View all photos for Preferred One Bedroom Villa

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Preferred One Bedroom Villa

  • Sleeps 5

You may also like

Ad
2 outdoor pools, sun loungers

Hilton Orlando Lake Buena Vista - Disney Springs® Area

Lake Buena Vista
  • Pool
  • Hot tub
  • Pet friendly
  • Kids pool
8.6 out of 10, Excellent, 1,453 reviews
$192 nightly
The price is $216
Jan 9 - Jan 10, 2026
Total with taxes and fees
Hilton Orlando Lake Buena Vista - Disney Springs® Area

About the neighborhood

Lake Buena Vista

Disney Springs™ is a short stroll from Disney's Saratoga Springs Resort & Spa, and other popular attractions like Disney's Typhoon Lagoon Water Park are within a mile (2 km). This 1320-room, 3-star hotel has 4 outdoor pools along with a full-service spa and a restaurant.

What's nearby

  • Walt Disney World® Resort - 1 min walk - 0.0 miles
  • Disney's Lake Buena Vista Golf Course - 5 min walk - 0.3 miles
  • Disney Springs™ - 9 min walk - 0.5 miles
  • House of Blues Orlando - 9 min walk - 0.5 miles
  • Disney's Typhoon Lagoon Water Park - 18 min walk - 1.0 mile

Getting around

  • Orlando Station - 23 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 32 min drive

Restaurants

  • ‪The Boathouse - ‬17 min walk
  • ‪Summer House on the Lake - ‬13 min walk
  • ‪House of Blues - ‬10 min walk
  • ‪Splitsville Luxury Lanes - ‬12 min walk
  • ‪Terralina Crafted Italian - ‬16 min walk

About this property

Disney's Saratoga Springs Resort & Spa

Lakefront hotel with 4 outdoor pools and 2 hot tubs
Guests of Disney's Saratoga Springs Resort & Spa have access to a full-service spa, 4 outdoor pools, and a children's pool. Parking is available for USD 25 per night (USD 33 per night for valet parking), and there's also a free theme park shuttle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this spa hotel include a gym, 2 hot tubs, and a sauna.
Guests can expect free WiFi and TVs with cable channels and DVD players. Kitchens, balconies or patios, and refrigerators are other standard amenities.
4 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa at Saratoga Springs has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 14 years old are not allowed in the spa without adult supervision.

Similar properties

Exterior
Disney's Old Key West Resort
  • Pool
  • Hot tub
  • Kids pool
  • Free WiFi
8.8 out of 10, Excellent, 178 reviews
$542 nightly
The price is $609
Jan 5 - Jan 6, 2026
Total with taxes and fees
Disney's Old Key West Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Self parking on site (USD 25 per night)
  • Valet parking on site (USD 33 per night; includes in/out privileges)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 30 for adults and USD 5 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • 2 hot tubs
  • 4 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Personal motorized watercraft
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • DVD player
  • Free theme park shuttle
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • On a lake

Full-service spa

  • Aromatherapy
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 12 buildings
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Kitchen
  • Late-night room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [My Disney Experience]
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 30 for adults, and USD 5 to 30 for children
  • Self parking fee: USD 25 per night
  • Valet parking fee: USD 33 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Disney's Saratoga
Disney's Saratoga Resort
Disney's Saratoga Springs Lake Buena Vista
Disney's Saratoga Springs Resort
Disney's Saratoga Springs Resort Condo Lake Buena Vista
Disney's Saratoga Springs Resort Lake Buena Vista
Saratoga Resort
Saratoga Springs Resort
Disney Saratoga Springs Hotel
Disney Saratoga Springs Resort
Disneys Saratoga Springs Hotel
Disneys Saratoga Springs Resort & Spa
Saratoga Springs Fl
Saratoga Springs Orlando
Saratoga Springs Resort Florida
Saratoga Springs Disney

Frequently asked questions

What's there to do within easy reach of Disney's Saratoga Springs Resort & Spa?

This hotel is located in Lake Buena Vista, a short 2-minute walk from Walt Disney World® Resort and also 11 minutes on foot from Disney Springs™. You'll also find Epcot® and Disney's Hollywood Studios® within a short drive.

How much does it cost to stay at Disney's Saratoga Springs Resort & Spa?

As of Dec 23, 2025, prices found for a 1-night stay for 2 adults at Disney's Saratoga Springs Resort & Spa on Jan 5, 2026 start from $399.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Disney's Saratoga Springs Resort & Spa?

Yes, valet parking is offered for USD 33 per night with in/out privileges. Accessible parking is also available for guests.

Is a spa located at Disney's Saratoga Springs Resort & Spa?

Spa at Saratoga Springs is the hotel's spa and services include aromatherapy, mani/pedis, massages, and body treatments.

Does Disney's Saratoga Springs Resort & Spa include a casino on the premises?

No, Disney's Saratoga Springs Resort & Spa doesn't have a casino.

Will I find an indoor pool at Disney's Saratoga Springs Resort & Spa?

No, this hotel doesn't have an indoor pool; however, there are 4 outdoor pools and 2 hot tubs.

What will couples enjoy most about a stay at Disney's Saratoga Springs Resort & Spa?

This lakeside hotel offers plenty of amenities for couples including 4 outdoor pools, a poolside bar, and a restaurant.

Does Disney's Saratoga Springs Resort & Spa have a hot tub?

Yes, guests can enjoy 2 spa tubs at this hotel.

Does Disney's Saratoga Springs Resort & Spa have a restaurant with a breakfast menu?

Yes, Disney's Saratoga Springs Resort & Spa serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Disney's Saratoga Springs Resort & Spa allow pets to stay for free?

No, pets aren't allowed at Disney's Saratoga Springs Resort & Spa though service animals are welcome.

Does Disney's Saratoga Springs Resort & Spa have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Disney's Saratoga Springs Resort & Spa?

The closest major airport to Disney's Saratoga Springs Resort & Spa is Kissimmee, FL (ISM-Kissimmee Gateway), which is 11.8 mi away (32 minutes by car). Another top airport is Orlando Intl. Airport (MCO), which is located 19 mi away (33-minute drive).

Are there rooms with balconies that I can book at Disney's Saratoga Springs Resort & Spa?

Yes, every guestroom at Disney's Saratoga Springs Resort & Spa comes with a balcony.

Disney's Saratoga Springs Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 205 out of 352 reviews
Rating 8 - Good. 106 out of 352 reviews
Rating 6 - Okay. 23 out of 352 reviews
Rating 4 - Poor. 13 out of 352 reviews
Rating 2 - Terrible. 5 out of 352 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Grant David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great staff, we were placed in The Carousel so couldn't have been further away from everything but peak holiday season and we arrived late in the evening and weren't staying for long so took it on the chin.
Bed
Murphy Bed
Bathroom
Hallway
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022

6/10 Okay

suelen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is not good for us. Also very disappointed in the Turf Club. Waited almost hour before our waiter showed up. He was very nice but food was just so so. Definitely would not return.
Stayed 1 night in Sep 2022

10/10 Excellent

Amanda

Traveled with family
Amazing hotel, extremely friendly staff nothing is too much for them would highly recommend.. we stayed in the 2 bedroom villa and it’s so spacious with lots close by
Stayed 1 night in Aug 2022

10/10 Excellent

Polly, Rochester

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and quiet
Stayed 7 nights in Dec 2021

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice accommodation with a very comfortable bed. Excellent access to Disney parks.
Stayed 8 nights in Dec 2021

10/10 Excellent

Tami F

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love everyone and everything. Have nothing bad to say at all
Stayed 5 nights in Sep 2021

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very helpful and friendly. The entire resort was tidy and well kept.
Stayed 3 nights in Jul 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, amenities
Treehouses are awesome. Plenty of room and space and it is quiet which is the best. The pool was perfect. However, the treehouses need some updating (at least the one we stayed at). Issues with the AC kept us up. Some of the vents made noises throughout the night. The pillows were laughable. And there was no way to change the speed of the ceiling fans, not sure why they removed the switch. So, that is why I gave these an ok. They are beautiful, but need some tlc as far as comfort and sleep quality goes.
Stayed 4 nights in Jul 2021

6/10 Okay

Verified traveler

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
First room at Saratoga Springs had bed bugs visible on the bed when we walked in. They did accommodate us with a different room. Unfortunately Disney has lost a step. Rotting boards on bottom of buildings. One light in the entry had rusted through and was hanging out the bottom of the fixture. Noticable trashWasn't aware that they are now going into your room daily. This policy was a result of the Vegas shooting. Seems like an overeach given the amount of failures prior to that incident. Mandalay Bay had a similar policy prior to the incident. They knock once before entry, but if you're in the shower I guess you put on a peep show. Just not an authentic pleasant experience. Don't waste your money on the parks until they are back to full staff. Sick of Disney caving to the mob also. The only positive was no masks anywhere unless you are on Disney transportation.
Stayed 5 nights in Jul 2021

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The rooms are refurbished and currently in great condition. There are multiple pools to use and several bus pickups throughout the resort. The downfall is that the walking distance to the main building and activity area is extensive, especially if you are traveling with small children. I also think that the food selections could have been better. There were few choices at the main grab and go restaurant. The staff were all friendly and helpful during our stay.
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here to celebrate 2 graduations in the family. The staff was very friendly and helpful. Housekeeping was fantastic and gave us everything we needed during our 5 night stay. The only negative thing about this property was bus transportation to the parks was very slow. Other than this, it was fantastic!
Stayed 5 nights in Jun 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property..very large and a bit confusing though..overall a very nice stay
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff!!! Great location!!!
Stayed 2 nights in May 2021

8/10 Good

Diane

Traveled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Apr 2021

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
I liked the proximity to Disney Springs and the fact that I had a full fridge, oven, stove, microwave, washer, dryer and dishwasher in my room. They aren't as many amenities as the Disney resort that we usually go to and the Arcades are closed, but we made good use of the available amenities. Nice fitness center.
Stayed 4 nights in Apr 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great deluxe studio with view for a third of the usual price!
Stayed 1 night in Apr 2021

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveler

Stayed 6 nights in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2021

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, room comfort

Great except transportation not good.

The property was absolutely beautiful and we are huge Disney fans but the transportation to and from the hotel to the parks and Disney springs was horrible. Extremely long sometimes waiting an hour. Our hotel consistently had long lines compared to other hotels. A number of times you would find people so frustrated they were yelling. Just be prepared to wait or take an Uber since no water taxis to Disney springs.
Stayed 3 nights in Mar 2021

4/10 Poor

Timothy

Stayed 4 nights in Dec 2020

Hotels