St Charles Coach House, Ascend Hotel Collection

3.0 star property
Art Deco hotel with free parking connected to a rail/subway station in New Orleans

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Photo gallery for St Charles Coach House, Ascend Hotel Collection

Exterior
Lobby sitting area
Exterior
Room, 1 King Bed, Non Smoking, Balcony | 1 bedroom, pillowtop beds, in-room safe, desk
Room, 1 King Bed, Non Smoking, Balcony | 1 bedroom, pillowtop beds, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
2001 Saint Charles Ave, New Orleans, LA, 70130
  • National World War II Museum
    ‪14 min walk‬
  • Port of New Orleans
    ‪2 min drive‬
  • Ernest N. Morial Convention Center
    ‪2 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪23 min drive‬

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Room options

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(36 reviews)
  • 372 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(20 reviews)
  • 309 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Balcony

  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

1 King Bed, Nonsmoking, Upgrade

9.4 out of 10
Exceptional
(10 reviews)
  • 479 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(29 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

New Orleans

Located in Central City, St Charles Coach House, Ascend Hotel Collection is within a mile (2 km) of popular sights such as National World War II Museum and Ernest N. Morial Convention Center. This 44-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour business center. It's connected to a rail/subway station in central New Orleans and also close to Caesars Superdome and Smoothie King Center.

What's nearby

  • National World War II Museum - 14 min walk - 0.8 miles
  • Caesars Superdome - 2 min drive - 1.4 miles
  • Port of New Orleans - 2 min drive - 1.4 miles
  • Ernest N. Morial Convention Center - 2 min drive - 1.2 miles
  • Caesars New Orleans Casino - 3 min drive - 1.6 miles

Getting around

  • St. Charles at St. Andrew Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 18 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬10 min walk
  • ‪Burger King - ‬6 min walk
  • ‪Hot Tin - ‬2 min walk
  • ‪HiVolt Coffee - ‬8 min walk
  • ‪Houston's Restaurant - ‬3 min walk

About this property

St Charles Coach House, Ascend Hotel Collection

Art Deco hotel with free parking connected to a rail/subway station in New Orleans
Guests of St Charles Coach House, Ascend Hotel Collection enjoy access to free WiFi in public areas, meeting rooms, and a conference center. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and concierge services. Additional amenities include a 24-hour business center, a microwave in a common area, and a computer station.
Guests can expect to find free WiFi and 43-inch TVs with cable channels and pay movies. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Refrigerators, coffee makers, and free newspapers are also available. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Library
  • TV in common areas

Family friendly

  • Children's books
  • Children's games
  • In-room refrigerator
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (6,500 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Elevator (40 inch wide door)
  • Handrails in stairways (35 inches high)
  • Hardwood flooring in public areas
  • Lever door handles
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1927
  • Communal living room
  • Reception hall
  • Renovated entire property - December 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 15.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 2.97 per night
  • Rollaway bed fee: USD 15.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • Guests must contact this property in advance to reserve onsite parking and high chair.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No alcohol is served at St Charles Coach House, Ascend Hotel Collection.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Clarion Grand Boutique
Clarion Grand Boutique New Orleans
Clarion Hotel Grand
Clarion Hotel Grand Boutique
Clarion Hotel Grand Boutique New Orleans
Grand Boutique
Grand Clarion Hotel
St Charles Coach House Hotel New Orleans
St Charles Coach House Hotel
St Charles Coach House New Orleans
St Charles Coach House
St Charles Coach House, Ascend Hotel Collection Hotel
St Charles Coach House an Ascend Hotel Collection Member
St Charles Coach House, Ascend Hotel Collection New Orleans

Frequently asked questions

Is a free cancellation option available at St Charles Coach House, Ascend Hotel Collection?

St Charles Coach House, Ascend Hotel Collection offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at St Charles Coach House, Ascend Hotel Collection?

As of Jul 16, 2025, prices found for a 1-night stay for 2 adults at St Charles Coach House, Ascend Hotel Collection on Aug 6, 2025 start from $99.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near St Charles Coach House, Ascend Hotel Collection?

This hotel is situated in Central City within a short 15-minute walk of National World War II Museum and also 9 minutes on foot from Magazine Street. You'll also find Caesars Superdome and Bourbon Street within a short drive.

Will I be able to park at St Charles Coach House, Ascend Hotel Collection?

Yes, covered self parking is offered for free at the hotel. Though parking is available on request, accessible parking and bicycle parking are also available.

Does St Charles Coach House, Ascend Hotel Collection feature a casino?

No, St Charles Coach House, Ascend Hotel Collection doesn't have a casino.

Will I find an indoor pool at St Charles Coach House, Ascend Hotel Collection?

No, there is no indoor pool at this hotel.

What do couples enjoy most about St Charles Coach House, Ascend Hotel Collection?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as proposal/romance packages and wedding services.

Does St Charles Coach House, Ascend Hotel Collection have a hot tub?

No, there isn't a spa tub at this hotel.

Does St Charles Coach House, Ascend Hotel Collection have a restaurant that serves breakfast?

No, St Charles Coach House, Ascend Hotel Collection doesn't have a restaurant that serves breakfast.

Will St Charles Coach House, Ascend Hotel Collection allow pets to stay free of charge?

No, pets aren't allowed at St Charles Coach House, Ascend Hotel Collection though service animals are welcome.

Does St Charles Coach House, Ascend Hotel Collection have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from St Charles Coach House, Ascend Hotel Collection?

The closest major airport to St Charles Coach House, Ascend Hotel Collection is Louis Armstrong New Orleans Intl. Airport (MSY), which is 15.6 mi away (20 minutes by car).

Are there rooms with balconies that I can book at St Charles Coach House, Ascend Hotel Collection?

Yes, some guestrooms at St Charles Coach House, Ascend Hotel Collection offer a balcony and may feature city views.

Does St Charles Coach House, Ascend Hotel Collection offer wedding services?

Take advantage of the wedding venue at St Charles Coach House, Ascend Hotel Collection if you plan to say "I do" during your trip.

St Charles Coach House, Ascend Hotel Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 659 out of 1009 reviews
Rating 8 - Good. 252 out of 1009 reviews
Rating 6 - Okay. 61 out of 1009 reviews
Rating 4 - Poor. 22 out of 1009 reviews
Rating 2 - Terrible. 15 out of 1009 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Allison

Stayed 1 night in Apr 2025

8/10 Good

Svetlana

Stayed 5 nights in Apr 2025

10/10 Excellent

Debra, Winnsboro

Liked: Cleanliness, staff & service, property conditions & facilities
Delightful surprise. Comfy room and bed. Loved this little hotel tucked in the garden district.
Stayed 1 night in Apr 2025

10/10 Excellent

albert

Stayed 1 night in Apr 2025

10/10 Excellent

Andrea

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Walkable & right on the street car route! Will stay again..
Stayed 1 night in Apr 2025

10/10 Excellent

Debra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

sarah j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and check out. Desk staff friendly. Room large, clean and bed comfy. Location so convenient to trolley #11, St Andrew stop, so made good use of it. Walkable 5* restaurants. Felt safe at night.
Stayed 2 nights in Apr 2025

10/10 Excellent

Vaughn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel right in the middle of everything we wanted to visit. There's a ton of great food right around here, a rooftop bar next door, and on site parking. The trolley car stops right in front of the hotel, too. Definitely would stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Clean and well appointed room. Easy access to streetcar, Garden District and not far from downtown
Stayed 3 nights in Apr 2025

4/10 Poor

Tanjela K

Traveled with family
Disliked: Cleanliness, staff & service
Dismissive responses “O’well this happens often” constantly needed a replacement door key. King Suite - huge room but Mattress soiled!
Stayed 4 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little disappointed in the physical set up. Pictures better than reality
Stayed 1 night in Apr 2025

10/10 Excellent

Christine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time here. Love the location. Room is huge, clean and up to date. can't ask for more.
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was outstanding!! Great customer service!
Stayed 4 nights in Mar 2025

8/10 Good

Jeremy

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Asaph

Stayed 4 nights in Mar 2025

8/10 Good

philippe

Stayed 3 nights in Mar 2025

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a great location in the Garden District. Within walking distance to restaurants on St. Charles and within a 15 minute walk to magazine Street where there’s more restaurants and shops. Within 30 minute walk to the stadiums, we did walk at night and felt safe. If homelessness does bother you, just be aware homelessness does exist there and it’s gonna be everywhere you go in the city. Garden district is absolutely beautiful, but you will find it there as well. We had no issues but understanding it can be triggering for some. See which down the street was amazing for food along with Lula’s. Mr. Ed’s down the street has the best po boys. The trolley is easily accessible. Just be aware. The weight is usually long but super cost-effective if you go on and buy a jazzy pass. Hotel was wonderful, the staff was super friendly and gave great recommendations. Free parking was a bonus! It looks like there was a restaurant inside the hotel at one point, but there is no longer one. Would’ve been nice if it was up and running as a convenient option, but there is always a cute café right down the street that has a great breakfast and coffee for breakfast in the morning within 30 feet of the building. And also the walls are super thin. If you do end up with somebody next to you, you typically can hear them talking. But Would definitely stay here again based on location and staff!
Stayed 2 nights in Mar 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice, with very interesting and beautiful artwork. Everyone who works there was so nice and welcoming. The location was perfect for us, on the edge of the Garden District and right on the streetcar line. I will definitely be back!
Stayed 3 nights in Mar 2025

8/10 Good

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking. Trolley right outside hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Demunn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There's so much to like about this property. The room was large and spacious, and the bed was the best kept secret, it was so comfortable. The location was prime for restaurants in the area going in both directions on St. Charles Ave. We enjoyed the close access to the famous trolley ride, which travels through the city. The Coach house faculty and team was very friendly and welcoming. I would recommend this property to anyone that's visiting New Orleans in the near future.
Stayed 3 nights in Mar 2025

4/10 Poor

David

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Bed was terrible. Front desk staff was not very friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel, Great Sevice, Great Location!!

Excellent service. Great stay we will be back.
Stayed 2 nights in Mar 2025

10/10 Excellent

Daniel

Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025