New Orleans Marriott

4.0 star property
Hotel with 2 restaurants, steps from Canal Street

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Photo gallery for New Orleans Marriott

Banquet hall
Outdoor pool, open 7:00 AM to 11:00 PM, sun loungers
Exterior
Reception
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

View in a map
555 Canal St, New Orleans, LA, 70130
  • Canal Street
    ‪1 min walk‬
  • Ernest N. Morial Convention Center
    ‪13 min walk‬
  • Caesars Superdome
    ‪14 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

Executive Suite, 1 Bedroom, Tower (Mobility Accessible, Tub)

  • 708 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom, Tower (Mobility Accessible, Roll-In Shower)

  • 708 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

9.8 out of 10
Exceptional
(7 reviews)
  • 260 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 260 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 260 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 260 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(134 reviews)
  • 260 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, City View

7.8 out of 10
Good
(25 reviews)
  • 260 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, River View

8.4 out of 10
Very good
(24 reviews)
  • 260 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • 260 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking, Tower

  • 708 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(9 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 260 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 708 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

Club Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • 260 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking, City View

8.8 out of 10
Excellent
(26 reviews)
  • 260 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(152 reviews)
  • 260 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

New Orleans

Located in French Quarter, New Orleans Marriott is adjacent to Canal Street and within a 10-minute walk of other popular attractions like Jackson Square. This 1333-room, 4-star hotel has 2 restaurants along with conveniences like an outdoor pool and a 24-hour gym.

What's nearby

  • Canal Street - 1 min walk - 0.0 miles
  • Jackson Square - 10 min walk - 0.6 miles
  • Ernest N. Morial Convention Center - 13 min walk - 0.7 miles
  • Caesars Superdome - 14 min walk - 0.8 miles
  • Port of New Orleans - 3 min drive - 1.4 miles

Getting around

  • Canal at Chartres Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 9 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 27 min drive

Restaurants

  • ‪Willies Chicken Shack - ‬2 min walk
  • ‪Creole House Restaurant & Oyster Bar - ‬1 min walk
  • ‪Ruby Slipper Cafe - Central Business District - ‬3 min walk
  • ‪Cafe Beignet, Canal St - ‬3 min walk
  • ‪Popeyes Louisiana Kitchen - ‬2 min walk

About this property

New Orleans Marriott

Hotel with 2 restaurants, steps from Canal Street
At New Orleans Marriott, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 50.72 per day. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a business center, and express check-in.
Guests can expect to find WiFi and 55-inch flat-screen TVs with cable channels and Netflix. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Refrigerators, coffee makers, and safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 50.72 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:30 AM on weekdays and 6:30 AM to noon on weekends; USD 24 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • 55 Farenheit
  • 5Fifty5 Restaurant
  • Canal Street Burger Bar
  • Canal Street Pantry Cafe

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 86,849 square feet of conference space
  • Business center

Outdoors

  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Smooth flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 41 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 28.75 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 24.00 per person
  • Fee for in-room wireless internet: USD 12.95 per night (rates may vary)
  • Valet parking fee: USD 50.72 per day
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a deadbolt lock.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Hotel New Orleans
Marriott New Orleans
New Orleans Marriott
Marriott New Orleans Hotel
Marriott Metairie
Marriott New Orleans Metairie At Lakeway Hotel Metairie
Metairie Marriott
Marriott New Orleans
New Orleans Marriott Hotel
New Orleans Marriott New Orleans
New Orleans Marriott Hotel New Orleans

Frequently asked questions

Are free cancellation options available at New Orleans Marriott?

New Orleans Marriott provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

What is there to do around New Orleans Marriott?

This hotel is situated in French Quarter, just steps from Canal Street and Bourbon Street, and within a short walk of Caesars New Orleans Casino. You'll also find National World War II Museum and Caesars Superdome less than a mile away.

Is parking available on site at New Orleans Marriott?

Yes, valet parking is offered for USD 50.72 per day. Though parking is limited, electric car charging is also available.

Does New Orleans Marriott include a casino at the property?

No, New Orleans Marriott doesn't have a casino.

Is there an indoor pool at New Orleans Marriott?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 11:00 PM.

What will couples enjoy most about a stay at New Orleans Marriott?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and 2 restaurants.

Are there hot tubs at New Orleans Marriott?

No, this hotel doesn't have a spa tub.

Does New Orleans Marriott feature a restaurant that includes a breakfast menu?

Yes, New Orleans Marriott has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does New Orleans Marriott allow pets to stay for free?

No, pets aren't allowed at New Orleans Marriott.

Are there connecting rooms at New Orleans Marriott?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to New Orleans Marriott?

The closest major airport to New Orleans Marriott is Louis Armstrong New Orleans Intl. Airport (MSY), which is 16.3 mi away (27 minutes by car).

Are there rooms with balconies that I can book at New Orleans Marriott?

No, at New Orleans Marriott, there aren't any guestrooms that list a balcony.

New Orleans Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1055 out of 1661 reviews
Rating 8 - Good. 342 out of 1661 reviews
Rating 6 - Okay. 162 out of 1661 reviews
Rating 4 - Poor. 58 out of 1661 reviews
Rating 2 - Terrible. 44 out of 1661 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ashley, Missouri City

Liked: Cleanliness, staff & service, property conditions & facilities
I will be back!
Stayed 1 night in Jul 2025

10/10 Excellent

irina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

MARTIN HUNTER

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I can't recall having a nicer stay anywhere in very long years. Friendly, accommodating staff. Comfortable room. This was a perfect trip.
Stayed 4 nights in Mar 2025

10/10 Excellent

Renata, Richmond

Liked: Amenities
Safe and quick your room. Nice bar, too.
Stayed 3 nights in May 2025

10/10 Excellent

William, Birmingham

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent amenities slow daily room cleaning late afternoon completion
Stayed 5 nights in Apr 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing service!

Amazing service!! Every single employee we encountered, from check in to valet pick up, were so friendly and helpful! The young lady at check in even gave us a voucher to use after learning we had been on the road for 10 hrs. With kids!
Stayed 1 night in May 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jason, cordova

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Dewayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Kate

Stayed 2 nights in May 2025

10/10 Excellent

Lisa, Magnolia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was clean, nice & was a perfect location.
Stayed 3 nights in May 2025

8/10 Good

Constance, Butte

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom mirror had a dim light fixture, that made putting on make-up, shaving, etc difficult. Shower has fairly low water pressure
Stayed 5 nights in May 2025

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The gentlemanat the front desk was so helpful.The bellboʻy was soʻ friendly.
Stayed 1 night in May 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Amenities
You have to velvet park your vehicle; which is $58 per day, and every time I needed my car staff was looking for a money tip. My windows were down, they turned my lights off of auto setting, I had a police officer stop me on the streets of New Orleans to bring issue to my attention, how embarrassing! On top of a $130 on hold on my credit card. I have not yet received my final bill and I don’t know how much of that was refunded back to me. Bedding was dirty, and they did accommodate us, appreciated that. Was given a $35 comp ticket for drinks or food. We had each 1 drink was never given the drink amount, or knew if we used all the $35 for a glass of wine and a beer. We were just told it’s done! I was very much satisfied with location and friendly staff who really cared.
Stayed 2 nights in May 2025

4/10 Poor

Matthew

Traveled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
When I check in they put me in a room that wasn’t clean and when I called down they tried to put me in a room with 1 bed instead of 2 and when I had them correct it they downgraded my room.
Stayed 2 nights in May 2025

8/10 Good

Makeda

Liked: Cleanliness, staff & service
This was a fine stay! The bathroom layout is super weird and a bit cumbersome. But otherwise nice people, good elite member perks, loved the security for the elevators/rooms and quite clean - especially for a place so close to bourbon street. I’d go back!
Stayed 2 nights in May 2025

6/10 Okay

William and Rosa

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it!
Stayed 3 nights in May 2025

8/10 Good

Michael, Seattle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 5 nights in Apr 2025

10/10 Excellent

daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

ELIZABETH, PENSACOLA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect place to stay for Jazz fest
Stayed 1 night in May 2025

10/10 Excellent

Ashley

Stayed 3 nights in May 2025