Skip to main content
Beginning of main content

Recent guest reviews

All staff was so friendly and well manner and friendly

There were roaches in the room, and as we were leaving to check out, someone from the “front desk” called to “confirm my information and hacked my checking account.

Since covid the rooftop patio is closed and no breakfast. My room had to be changed because the couch had stains. And the next room they moved me too the water in the sink wouldn’t drain.

Understand in this world we live in today,but hated the bars were closed

Great room; great value for the price. unfortunately due to COVID - no coffee or breakfast available. Limited places to walk to for snacks/food at night. Convenient during the day to French Quarter. Near street car line.

Sadly it was at the end of Canal where there was a Large accident 1 yr. ago and the street is still closed so the streetcar doesn't run through.. It is rather close to the homeless under the freeway BUT we had Zero poblems walking around . The Staff were lovely, the City Is lovely!! The Breakfast is wonderful in the A>M>

Great service',,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Excellent choice !!! Great location, rooms and breakfast included !!

Bad neighborhood . Not as expected from description online

Great location, comfortable decor. Thoroughly enjoyed my stay.

Nice location away from the hubbub of the Quarter.Roof top bar is a great place to visit and view the city. We had a handicapped room and found that the bathroom needed more shelf spare for toiletries and that there were minimal drawers for clothing in the room. Of course, like all hotels, more lighting would be nice

Very nice hotel. We noticed one of our rooms wasn’t cooling adequately after the first night. This was reported the next morning at 11. When we returned to our room at 5, nothing had been done to resolve the issue. An “engineer “ was sent to check the cooling ability and determined that we needed to turn the thermostat from 72 to 64. It is common knowledge that if a unit can’t cool down to 72, it sure can’t cool to 64. We were not offered another room. I know that the room didn’t cool because we had another room in our group that cooled down to 68. Room 210 was very humid and never cooled. We had to sleep on top of covers. The engineer then determined that our room was above the kitchen so that’s why it would not cool. He adjusted the direction of air blowing from the vents and left. We never saw him again.

The hotel is in a good location downtown. Trolley stop is close by to get to nearby places. Breakfast was available every morning.

Nice hotel close to downtown, you have to pay for the parking tho.

Never encountered a more friendlier staff. Outside streets appeared sketchy but no matter where you are in NOLA you’ll have to be careful. I felt safe being in the hotel because elevators also required a room key to access their floors. Next time I’m in NOLA I’ll definitely wanna stay here. Also, there is public parking right next to the hotel and it’s way cheaper than the hotel’s parking.

Canal Street New Orleans LA

Hotel highlights

  • Walking distance to Canal Street and Bourbon Street
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • 2 bars/lounges

Located in New Orleans Central Business District, SpringHill Suites by Marriott New Orleans Downtown/Canal Street is within a 5-minute walk of University Medical Center New Orleans and within 15 minutes of other popular attractions like Joy Theater. This 74-room, 3.5-star hotel has free breakfast along with conveniences like a 24-hour fitness center and free in-room WiFi.


Dining

Free continental breakfast is served each morning from 6:00 AM to 9:00 AM.


Rooms

All 74 heated accommodations feature kitchenettes and space to spread out with sitting areas. Guests can expect to find free WiFi and 50-inch LED TVs with digital channels and Netflix. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Sofa beds, coffee makers, and free local calls are also standard.


Property features

Built in 2017, the brand new SpringHill Suites by Marriott New Orleans Downtown/Canal Street features a 24-hour fitness center, a rooftop terrace, and free WiFi in public areas. Self parking is offered for USD 17 per night. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, express check-in, and express check-out.

Room options

Studio, 1 King Bed, Non Smoking, No View

1 King Bed | Sleeps 3

Studio, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 1 Queen Bed, Non Smoking, View

1 Queen Bed | Sleeps 5

Guest reviews for SpringHill Suites by Marriott New Orleans Downtown/Canal Street

Everyone (14) Family (9)
5
Family

All staff was so friendly and well manner and friendly

By on Mar 23, 2021

Review comment responded on Mar 25, 2021

Thank You For Staying With Us. Please Consider Us Again On Your Next Visit To New Orleans!

1
Family

There were roaches in the room, and as we were leaving to check out, someone from the “front desk” called to “confirm my information and hacked my checking account.

By , from New Orleans on Dec 11, 2020

Review comment responded on Dec 11, 2020

Thank You For Staying With Us. We Value Your Feedback And Will Continue To Improve Guest Service Throughout The Pandemic. Please Reconsider Us On Your Next Trip To New Orleans.

2
Family

Since covid the rooftop patio is closed and no breakfast. My room had to be changed because the couch had stains. And the next room they moved me too the water in the sink wouldn’t drain.

By on Nov 22, 2020

Review comment responded on Nov 24, 2020

Thank you for choosing to stay with us and we value your feedback.

4
Friends

Understand in this world we live in today,but hated the bars were closed

By , from Mobile,Al on Oct 21, 2020

Review comment responded on Oct 22, 2020

Thank you for you feedback and for choosing to stay with us

5
Family

Great room; great value for the price. unfortunately due to COVID - no coffee or breakfast available. Limited places to walk to for snacks/food at night. Convenient during the day to French Quarter. Near street car line.

By , from DFB,FL on Aug 7, 2020

Review comment responded on Aug 10, 2020

Thank you for taking the time to review the hotel and for staying with us. We hope to see you again soon.

4
Everyone

By on Mar 12, 2020

Review comment responded on Mar 18, 2020

thank you for your feedback.

5
Everyone

By on Feb 12, 2020

Review comment responded on Feb 18, 2020

Thank You!

4
Family Family

Sadly it was at the end of Canal where there was a Large accident 1 yr. ago and the street is still closed so the streetcar doesn't run through.. It is rather close to the homeless under the freeway BUT we had Zero poblems walking around . The Staff were lovely, the City Is lovely!! The Breakfast is wonderful in the A>M>

By on Feb 1, 2020

Review comment responded on Feb 3, 2020

Thank you for sharing your feedback and for choosing to stay with us.

5
Everyone

By on Jan 26, 2020

Review comment responded on Jan 27, 2020

Thank You

5
Friends

Great service',,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

By on Oct 14, 2019

Review comment responded on Nov 24, 2019

Thank you for your review. We appreciate your time and attention in letting us know how we are doing. We thank you for your business.

SpringHill Suites by Marriott New Orleans Downtown/Canal Street

1600 Canal Street, New Orleans, LA 70112
url importing http://www.orbitz.com/New-Orleans-Hotels-SpringHill-Suites-by-Marriott-New-Orleans-Downtown/Canal-Street.h19414395-p2.Hotel-Reviews
There was an error importing /New-Orleans-Hotels-SpringHill-Suites-by-Marriott-New-Orleans-Downtown/Canal-Street.h19414395-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/New-Orleans-Hotels-SpringHill-Suites-by-Marriott-New-Orleans-Downtown/Canal-Street.h19414395-p2.Hotel-Reviews