SpringHill Suites by Marriott New Orleans Downtown/Canal Street

3.5 star property
Hotel with bars, 4-minute walk to University Medical Center New Orleans

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Photo gallery for SpringHill Suites by Marriott New Orleans Downtown/Canal Street

2 bars/lounges, rooftop bar, lobby lounge
Pillowtop beds, desk, laptop workspace, blackout drapes
2 bars/lounges, rooftop bar, lobby lounge
2 bars/lounges, rooftop bar, lobby lounge
2 bars/lounges, rooftop bar, lobby lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
1600 Canal Street, New Orleans, LA, 70112
  • Place, Canal Street
    ‪1 min walk‬
  • Place, Caesars Superdome
    ‪10 min walk‬
  • Place, Smoothie King Center
    ‪15 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

Studio, Multiple Beds

8.8 out of 10
Excellent
(45 reviews)
  • 410 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(15 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(13 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Panoramic Room, Multiple Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 340 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 340 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 340 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds (Mobility Accessible, Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 410 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, Multiple Beds (Hearing Accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • 410 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

New Orleans

Located in New Orleans Central Business District, SpringHill Suites by Marriott New Orleans Downtown/Canal Street is within a 5-minute walk of University Medical Center New Orleans and within 15 minutes of other popular attractions like Joy Theater. This 74-room, 3.5-star hotel has free breakfast along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Canal Street - 1 min walk - 0.1 miles
  • Joy Theater - 5 min walk - 0.3 miles
  • Saenger Theatre - 6 min walk - 0.4 miles
  • Caesars Superdome - 10 min walk - 0.6 miles
  • Smoothie King Center - 15 min walk - 0.8 miles

Getting around

  • Canal at South Claiborne Stop - 2 min walk
  • New Orleans Union Passenger Terminal - 6 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive

Restaurants

  • ‪PJ’s Coffee University Medical Center - ‬9 min walk
  • ‪PJ's Coffee - ‬11 min walk
  • ‪Holiday Inn Streetcar Restaurant - ‬10 min walk
  • ‪New Orleans Athletic Club - ‬9 min walk
  • ‪The Ruby Slipper - ‬8 min walk

About this property

SpringHill Suites by Marriott New Orleans Downtown/Canal Street

Hotel with bars, 4-minute walk to University Medical Center New Orleans
Guests of SpringHill Suites by Marriott New Orleans Downtown/Canal Street enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Valet parking is offered for USD 59.00 per night. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include express check-in, express check-out, and laundry facilities.
Guests can expect to find free WiFi and 50-inch LED TVs with digital channels and Netflix. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include sofa beds, sitting areas, and microwaves. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 40 per night)
  • Valet parking on site (USD 59 per night)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Free continental breakfast available daily
  • 2 bars/lounges

Restaurants on site

  • Lobby Lounge
  • Vue, an ELEVATED rooftop

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 5 floors
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per pet, per stay
  • Service animals exempt from fees

Children and extra beds

  • Up to 10 kids 1 year old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 40.00 per night
  • Valet parking fee: USD 59.00 per night
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4 PM—-2 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and mobile payments. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Marriott Downtown/Canal Street Hotel
SpringHill Suites Marriott New Orleans Downtown/Canal Street
SpringHill Suites Marriott Downtown/Canal Street
SpringHill Suites Marriott Downtown/Canal Street Hotel
SpringHill Suites Marriott New Orleans Downtown/Canal Street
SpringHill Suites Marriott Downtown/Canal Street Hotel
SpringHill Suites Marriott New Orleans Downtown/Canal Street
SpringHill Suites Marriott Downtown/Canal Street

Frequently asked questions

Is free cancellation available at SpringHill Suites by Marriott New Orleans Downtown/Canal Street?

SpringHill Suites by Marriott New Orleans Downtown/Canal Street provides free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

What is there to do around SpringHill Suites by Marriott New Orleans Downtown/Canal Street?

This hotel is situated in New Orleans Central Business District within a 10-minute walk of Canal Street and Saenger Theatre. You'll also find Caesars Superdome and Bourbon Street less than a mile away.

Will I be able to park at SpringHill Suites by Marriott New Orleans Downtown/Canal Street?

Yes, valet parking is offered for USD 59.00 per night.

Does SpringHill Suites by Marriott New Orleans Downtown/Canal Street have a casino at the property?

No, SpringHill Suites by Marriott New Orleans Downtown/Canal Street doesn't have a casino.

Is there an indoor pool at SpringHill Suites by Marriott New Orleans Downtown/Canal Street?

No, there is no indoor pool at this hotel.

Is SpringHill Suites by Marriott New Orleans Downtown/Canal Street a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and Netflix as well as 2 bars.

Are there hot tubs at SpringHill Suites by Marriott New Orleans Downtown/Canal Street?

No, there isn't a spa tub at this hotel.

Does SpringHill Suites by Marriott New Orleans Downtown/Canal Street have a restaurant that serves breakfast?

Yes, SpringHill Suites by Marriott New Orleans Downtown/Canal Street serves free continental breakfast at Lobby Lounge each morning.

Does SpringHill Suites by Marriott New Orleans Downtown/Canal Street allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at SpringHill Suites by Marriott New Orleans Downtown/Canal Street for a fee of USD 150 per pet, per stay.

Does SpringHill Suites by Marriott New Orleans Downtown/Canal Street have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from SpringHill Suites by Marriott New Orleans Downtown/Canal Street?

The closest major airport to SpringHill Suites by Marriott New Orleans Downtown/Canal Street is Louis Armstrong New Orleans Intl. Airport (MSY), which is 12.4 mi away (19 minutes by car).

Can I book a room with a balcony at SpringHill Suites by Marriott New Orleans Downtown/Canal Street?

No, there aren't any guestrooms with balconies at SpringHill Suites by Marriott New Orleans Downtown/Canal Street.

SpringHill Suites by Marriott New Orleans Downtown/Canal Street Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 528 out of 1000 reviews
Rating 8 - Good. 262 out of 1000 reviews
Rating 6 - Okay. 87 out of 1000 reviews
Rating 4 - Poor. 63 out of 1000 reviews
Rating 2 - Terrible. 60 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Rebekah

Stayed 1 night in Nov 2025

10/10 Excellent

ADELAIDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Tomasz

Liked: Cleanliness, staff & service
Yes. Everything was good
Stayed 3 nights in Oct 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Trish

Traveled with group
Liked: Cleanliness
Clean hotel and room. Great rooftop bar. Negatives - I was put in a handicapped room and it was small and had poor lighting. I don't think I booked that room. No luggage rack. The bathroom light in the shower only worked half the time. The handheld shower part didn't work at all.
Stayed 3 nights in Oct 2025

10/10 Excellent

Amber

Liked: Cleanliness
Stayed 1 night in Oct 2025

6/10 Okay

Stephanie

Liked: Staff & service
The location was great, right down the street from bourbon street and walking distance to the stadium. I did not like the fact that it does not mention on the website that you have to pay for parking each night. The self park we ended up using was about $47 a night and that’s because we had to walk down the street and the sign where we parked says only $20 a night. We did not like that at all. The rooms look so much more lite up on the pictures and there was no lighting in the room besides a few lamps that did not do much. It made it hard for us when getting ready. The sofa couch mattress looked like there was mold underneath it.
Stayed 3 nights in Oct 2025

10/10 Excellent

vanessia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was handle excellent
Stayed 4 nights in Oct 2025

10/10 Excellent

BRENDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Linda

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
When I got to spring hill they told me my room was cancel due to no card on file.i booked through Expedia and Expedia will not let you make an reservation without a card. I’m about to believe my room was canceled for someone else. I stay at this very hotel before and had no problems
Stayed 1 night in Oct 2025

10/10 Excellent

Zina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful
Stayed 2 nights in Oct 2025

8/10 Good

Chad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were great - no issues here. Breakfast was well stocked and had everything we wanted. However, the surrounding area is a little run down and for 2-3 nights (weekend?) there was non-stop engine revving from what seemed like drag races happening outside the hotel and very close. This is unfortunate as it cause us to not stay here again for this reason alone when the hotel was perfect in every other way.
Stayed 3 nights in Oct 2025

10/10 Excellent

Eddie

Stayed 4 nights in Aug 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVED BUFFET BREAKFAST, LOCATION & CLEANLINESS
Stayed 1 night in Aug 2025

10/10 Excellent

VERONICA

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the overall stay! Everything was sooo nicely organized
Stayed 1 night in Sep 2025

8/10 Good

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. The staff was excellent, super friendly and helpful. Traveling around the hotel was fine during the day but you absolutely need to Uber/take Taxi home at night.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall stay was great. Springhill Suites are my favorite place to stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Kayla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was nice and clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Terren

Stayed 1 night in Aug 2025

10/10 Excellent

Audrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing was good except water wasn’t hot at all but we push through.
Stayed 3 nights in Sep 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed wher comfortable the room was clean the shower could have been a little warmer. It was lukewarm
Stayed 4 nights in Sep 2025

10/10 Excellent

Zuleyka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel's rooftop❤️
Stayed 3 nights in Sep 2025

10/10 Excellent

Karliyah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Jissel

Stayed 2 nights in Aug 2025