Hilton New Orleans/St. Charles Avenue

4.0 star property
Hotel with a restaurant, a quick walk to Bourbon Street

Choose dates to view prices

Photo gallery for Hilton New Orleans/St. Charles Avenue

Reception
Exterior
Junior Suite, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace
Reception
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Pet friendly
  • Parking available

Explore the area

Map
333 Saint Charles Ave, New Orleans, LA, 70130
  • Bourbon Street
    ‪5 min walk‬
  • Caesars Superdome
    ‪11 min walk‬
  • Ernest N. Morial Convention Center
    ‪13 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

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Room options

Suite, 1 King Bed

  • 200 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Bathtub (Accesible)

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • 180 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Bathtub

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Corner

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Room, 1 King Bed (Accesible, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible (Hearing)

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Corner

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Bathtub

  • 250 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

New Orleans

Located in New Orleans Central Business District, Hilton New Orleans/St. Charles Avenue is a leisurely stroll from popular sights such as Bourbon Street and French Quarter Visitor Center. This 4-star hotel has 252 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and a 24-hour business center.

What's nearby

  • Bourbon Street - 5 min walk - 0.3 miles
  • Caesars Superdome - 11 min walk - 0.6 miles
  • Ernest N. Morial Convention Center - 13 min walk - 0.7 miles
  • National World War II Museum - 13 min walk - 0.7 miles
  • Jackson Square - 15 min walk - 0.8 miles

Getting around

  • St. Charles at Union Streetcar Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 16 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Lüke - ‬1 min walk
  • ‪Trenasse - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪French Truck Coffee - ‬3 min walk
  • ‪Fourth Wall - ‬2 min walk

About this property

Hilton New Orleans/St. Charles Avenue

Hotel with a restaurant, a quick walk to Bourbon Street
Guests of Hilton New Orleans/St. Charles Avenue enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. Valet parking is available for USD 52 per night, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and tours or tickets. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Guests can expect to find WiFi and 47-inch Smart TVs with satellite channels and first-run movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Coffee makers, laptop-compatible safes, and phones are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Valet parking on site (USD 52 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Luke

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1926
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch smart TV with premium satellite channels
  • First-run movies
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per pet, per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 23.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 20 to 30 per person
  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Valet parking fee: USD 52 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 100 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Charles
Hilton Charles Hotel
Hilton Charles Hotel New Avenue Orleans/St.
Hilton New Orleans/St. Charles Avenue
Hilton New Orleans/St. Charles Avenue Hotel
Hilton Orleans/St. Charles Avenue Hotel
Hilton Orleans/St. Charles Avenue
Hilton New Orleans / St Charles Ave Hotel New Orleans
Hilton New Orleans/St. Charles Avenue Hotel
Hilton New Orleans/St. Charles Avenue New Orleans
Hilton New Orleans/St. Charles Avenue Hotel New Orleans

Frequently asked questions

Are free cancellation options available at Hilton New Orleans/St. Charles Avenue?

Hilton New Orleans/St. Charles Avenue offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Hilton New Orleans/St. Charles Avenue?

As of May 31, 2025, prices found for a 1-night stay for 2 adults at Hilton New Orleans/St. Charles Avenue on Jun 29, 2025 start from $92.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hilton New Orleans/St. Charles Avenue?

This hotel is situated in New Orleans Central Business District within a 10-minute walk of Canal Street, Bourbon Street, and Caesars New Orleans Casino. You'll also find National World War II Museum and Caesars Superdome less than a mile away.

Will I be able to park at Hilton New Orleans/St. Charles Avenue?

Yes, valet parking is offered for USD 52 per night with in/out privileges. Accessible parking is also available for guests.

Does Hilton New Orleans/St. Charles Avenue include a casino?

No, Hilton New Orleans/St. Charles Avenue doesn't have a casino.

Will I find an indoor pool at Hilton New Orleans/St. Charles Avenue?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hilton New Orleans/St. Charles Avenue?

Couples staying at this hotel will appreciate amenities like premium bedding and a smart TV as well as a bar.

Does Hilton New Orleans/St. Charles Avenue have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Hilton New Orleans/St. Charles Avenue have a restaurant with a breakfast menu?

Yes, Hilton New Orleans/St. Charles Avenue serves a full breakfast for a surcharge each morning at Luke.

Will Hilton New Orleans/St. Charles Avenue allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hilton New Orleans/St. Charles Avenue for a fee of USD 150 per pet, per stay.

Are there connecting rooms at Hilton New Orleans/St. Charles Avenue?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Hilton New Orleans/St. Charles Avenue?

The closest major airport to Hilton New Orleans/St. Charles Avenue is Louis Armstrong New Orleans Intl. Airport (MSY), which is 14.9 mi away (20 minutes by car).

Are there rooms with balconies that I can book at Hilton New Orleans/St. Charles Avenue?

No, there aren't any guestrooms with balconies at Hilton New Orleans/St. Charles Avenue.

Does Hilton New Orleans/St. Charles Avenue host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Hilton New Orleans/St. Charles Avenue.

Hilton New Orleans/St. Charles Avenue Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 528 out of 1002 reviews
Rating 8 - Good. 261 out of 1002 reviews
Rating 6 - Okay. 104 out of 1002 reviews
Rating 4 - Poor. 59 out of 1002 reviews
Rating 2 - Terrible. 50 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced and great location. Convenient to most downtown spots and areas of interest that we wanted. No pool but OK fitness with very basic free weight dumbbells, exercise bikes and nautilus equipment Would stay again given same situation
Stayed 4 nights in May 2025

6/10 Okay

Timothy

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

PETRONA

Stayed 2 nights in Apr 2025

10/10 Excellent

Lindsay

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Valet was awesome and so helpful!
Stayed 1 night in Feb 2025

10/10 Excellent

Earl, Denham Springs

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome. Plenty of elevators so you don't have to wait long for one. Comfortable beds. Nice rooms. The Luke restaurant is always nice to have dinner at.
Stayed 1 night in Feb 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Ahsan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Feb 2025

8/10 Good

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Demetria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Ducarlius, Pensacola

Stayed 1 night in Feb 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great stay. Comfy beds and the best staff.
Stayed 4 nights in Feb 2025

10/10 Excellent

Mercedes

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
New Orleans owe me nothing! Hotel staff was great and friendly. Hotel room was on the smaller side but clean and had all the amenities. This hotel is the perfect location for all your New Orleans tourist attractions needs, walking distance to Bourbon Street, Canal Street and streetcars to the French market.
Stayed 3 nights in Feb 2025

10/10 Excellent

Odalis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Kehiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

4/10 Poor

George

Disliked: Staff & service, property conditions & facilities
Failed to inform of renovations. Restaurant was like a wrestling match. Room old and small
Stayed 2 nights in Jan 2025

10/10 Excellent

Liang

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Mandrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Kenneth, Berkley

Stayed 2 nights in Jan 2025

2/10 Terrible

Shaquille

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is horrible!! I urge anyone looking into this property go elsewhere. Everything about this property looks fine until you check out. The staff intentionally destroyed my room and tried to blame it on me and charge me extra fees saying that I did it. When I asked for footage of the people who went in the room after I checked out no one responded back to me and they stopped answering my calls. WORST HOTEL EXPERIENCE I EVER HAD. I’d rather spend my money on a cheap ass motel
Stayed 3 nights in Jan 2025

6/10 Okay

Emily

Traveled with partner
Liked: Cleanliness, amenities
Our shower would not get hot. It would get warm for about 10 seconds, then be cold again for the next 50 seconds. Not ideal. Everything else was great, except when my we went to check in, the young man at the front desk looked at us with a straight face and told us our deposit would be $5000, and $2500 would be refunded to us at the end of our stay. We were shocked and tried to make sense of it for about 5 minutes before he finally gave in and told us he was joking. We don’t mind harmless jokes, but the fact that he kept it going for as long as he did rubbed us the wrong way. We had a long day and just wanted to sleep, but we weren’t willing to spend $5000 for it. We almost walked out then and there.
Stayed 1 night in Jan 2025

10/10 Excellent

Danichristine

Liked: Cleanliness, property conditions & facilities
beautiful architecture
Stayed 2 nights in Jan 2025

10/10 Excellent

sonja

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely a pleasant stay. Facility is not around all the noise of the French quarter. We were able to have fun and go back to quietness.
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Stayed 2 nights in Dec 2024

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024