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Hilton New Orleans/St. Charles Avenue

Property class: 4

Choose dates to view prices

Photo gallery for Hilton New Orleans/St. Charles Avenue

A hotel room with a bed, a desk with a TV, a chair, and a small table with a lamp.
A lobby with a reception desk, seating area, and a large window.
A hotel facade with a prominent "HOTEL" sign, multiple flags, and a "LUKE" theater entrance.
A lobby with marble walls, elevators, a chandelier, and seating area.
A modern hotel lobby with a three-tiered dessert display, a staircase, and a seating area with a view of the city.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Air conditioning
  • Parking available

Explore the area

View in a map
333 Saint Charles Ave, New Orleans, LA, 70130
  • Place, Canal Street
    ‪3 min walk‬
  • Place, Bourbon Street
    ‪5 min walk‬
  • Place, Caesars Superdome
    ‪11 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 2 Double Beds, Bathtub

A hotel room with two beds, a desk with a chair, a television, and a large window with curtains.

Room, 2 Double Beds, Bathtub

9.0 out of 10
Wonderful
(8 reviews)
  • 180 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Bathtub

A hotel room with a bed, a desk with a TV, a chair, and a small table with a lamp.

Room, 1 King Bed, Bathtub

8.2 out of 10
Very good
(61 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible, Bathtub

A hotel room with a large bed, a bench, a chair, a desk, and a mirror.

Suite, 1 King Bed with Sofa bed, Mobility Accessible, Bathtub

7.4 out of 10
Good
(3 reviews)
  • 250 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Bathtub

A hotel room with a bed, a desk with a TV, a chair, and a small table with a lamp.

Room, 1 King Bed, Mobility Accessible, Bathtub

9.4 out of 10
Exceptional
(6 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Hearing Accessible, Bathtub (Hearing)

A hotel room with two beds, a desk with a chair, a television, and a large window with curtains.

Room, 2 Double Beds, Hearing Accessible, Bathtub (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Mobility Accessible, Bathtub (Accesible, Roll-in Shower)

A hotel room with a bed, a nightstand with a lamp, a vase with flowers, and a window with curtains.

Room, 1 King Bed, Mobility Accessible, Bathtub (Accesible, Roll-in Shower)

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible, Bathtub (Hearing)

A hotel room with a large bed, a desk with a television, a chair, and a desk lamp.

Room, 1 King Bed, Hearing Accessible, Bathtub (Hearing)

9.2 out of 10
Wonderful
(5 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Bathtub, Corner

A hotel room with two beds, a desk, a TV, and a window with curtains.

Room, 2 Double Beds, Bathtub, Corner

9.0 out of 10
Wonderful
(9 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, a desk with a computer, a chair, a television, and a small cabinet with toiletries.

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

A hotel room with a flat-screen TV, a desk with a lamp, a comfortable armchair, a small side table with a lamp, and a mirror on the wall.

Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Corner

A hotel room with a bed, a desk with a TV, a chair, and a small table with a lamp.

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Mobility Accessible, Bathtub (Accesible)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Double Beds, Mobility Accessible, Bathtub (Accesible)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Bathtub

A hotel room with a bed, a nightstand with a lamp, a vase with flowers, and a window with curtains.

Suite, 1 King Bed with Sofa bed, Bathtub

8.4 out of 10
Very good
(5 reviews)
  • 200 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

New Orleans

Located in New Orleans Central Business District, Hilton New Orleans/St. Charles Avenue is a leisurely stroll from popular sights such as Bourbon Street and French Quarter Visitor Center. This 4-star hotel has 252 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and a 24-hour business center.

What's nearby

  • Canal Street - 3 min walk - 0.2 miles
  • Bourbon Street - 5 min walk - 0.3 miles
  • Caesars New Orleans Casino - 6 min walk - 0.4 miles
  • Caesars Superdome - 11 min walk - 0.6 miles
  • Jackson Square - 13 min walk - 0.7 miles

Getting around

  • St. Charles at Union Streetcar Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 16 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Luke - ‬1 min walk
  • ‪Cafe Fleur De Lis - ‬3 min walk
  • ‪Trenasse - ‬1 min walk
  • ‪Fourth Wall - ‬2 min walk
  • ‪French Truck Coffee - ‬2 min walk

About this property

Hilton New Orleans/St. Charles Avenue

Guests of Hilton New Orleans/St. Charles Avenue enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. Valet parking is offered for USD 52 per night. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Guests can expect to find WiFi and 47-inch Smart TVs with satellite channels and first-run movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Coffee makers, laptop-compatible safes, and phones are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 52 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Luke

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1926
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch smart TV with satellite premium channels
  • First-run movies
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per pet, per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20.0 per night

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 29.19 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 20 to 30 per person
  • Fee for in-room wireless internet: USD 12.95 per night (rates may vary)
  • Valet parking fee: USD 52 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 100 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Charles
Hilton Charles Hotel
Hilton Charles Hotel New Avenue Orleans/St.
Hilton New Orleans/St. Charles Avenue
Hilton New Orleans/St. Charles Avenue Hotel
Hilton Orleans/St. Charles Avenue Hotel
Hilton Orleans/St. Charles Avenue
Hilton New Orleans / St Charles Ave Hotel New Orleans
Hilton New Orleans/St. Charles Avenue Hotel
Hilton New Orleans/St. Charles Avenue New Orleans
Hilton New Orleans/St. Charles Avenue Hotel New Orleans

Frequently asked questions

Are free cancellation options available at Hilton New Orleans/St. Charles Avenue?

Hilton New Orleans/St. Charles Avenue offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Hilton New Orleans/St. Charles Avenue?

As of Oct 18, 2026, prices found for a 1-night stay for 2 adults at Hilton New Orleans/St. Charles Avenue on Nov 1, 2026 start from $193, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hilton New Orleans/St. Charles Avenue?

This hotel is situated in New Orleans Central Business District within a 10-minute walk of Canal Street, Bourbon Street, and Caesars New Orleans Casino. You'll also find Caesars Superdome and Smoothie King Center less than a mile away.

Is there parking available at Hilton New Orleans/St. Charles Avenue?

Yes, valet parking is offered for USD 52 per night with in/out privileges. Wheelchair-accessible van parking is also available for guests.

Does Hilton New Orleans/St. Charles Avenue include a casino?

No, Hilton New Orleans/St. Charles Avenue doesn't have a casino.

Will I find an indoor pool at Hilton New Orleans/St. Charles Avenue?

No, there is no indoor pool at this hotel.

Is Hilton New Orleans/St. Charles Avenue good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and a smart TV as well as a restaurant.

Does Hilton New Orleans/St. Charles Avenue have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Hilton New Orleans/St. Charles Avenue have a restaurant with a breakfast menu?

Yes, Hilton New Orleans/St. Charles Avenue serves a full breakfast for a surcharge each morning at Luke.

Will Hilton New Orleans/St. Charles Avenue allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hilton New Orleans/St. Charles Avenue for a fee of USD 150 per pet, per stay.

Does Hilton New Orleans/St. Charles Avenue have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Hilton New Orleans/St. Charles Avenue?

The closest major airport to Hilton New Orleans/St. Charles Avenue is Louis Armstrong New Orleans Intl. Airport (MSY), which is 14.9 mi away (20 minutes by car).

Are there rooms with balconies at Hilton New Orleans/St. Charles Avenue?

No, there aren't any guestrooms at Hilton New Orleans/St. Charles Avenue that offer a balcony.

Does Hilton New Orleans/St. Charles Avenue host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Hilton New Orleans/St. Charles Avenue.

Hilton New Orleans/St. Charles Avenue Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 576 out of 1001 reviews
Rating 8 - Good. 217 out of 1001 reviews
Rating 6 - Okay. 98 out of 1001 reviews
Rating 4 - Poor. 54 out of 1001 reviews
Rating 2 - Terrible. 56 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great value!
Stayed 6 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay will be booking again
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, food availability, and great location
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to canal st will stay again
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was amazing and all the staff I encountered were very friendly
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible room service and food.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and quiet rooms
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, kind and friendly.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and my room was super spacious and nice. Would definitely stay again
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly place
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a great location and the staff was amazing. Very helpful any time of day and super friendly.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a good location, walking distance to everything. The room was clean. The staff was friendly and we had a great time. Definitely will stay there again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a great location as it is in walking distance to everything restaurant and night life wise. The staff was nice. The rooms are nice although the could use an air purifier and replace the carpet as upon entering and my stay it had me sneezing the whole weekend besides that. This property is a gem
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars in everything!!!!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Staff was awesome
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and great location!
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Room was clean.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean friendly
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Staff was great and we stayed during Mardi Gras! Loved being right on the parade route and close to other places and restaurants.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the French quarter with small cafes to enjoy a good breakfast and even lunch. We enjoyed riding the street car on St Charles Av paying 80 cents roundtrip with stops in the garden district and Audubon park and zoo.
Stayed 4 nights in May 2026

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