2/10 Terrible
Joanna
Traveled with partner
Aug 15, 2025
Unfortunately, the condition of the room was far below acceptable standards and made for an extremely uncomfortable and disappointing experience.
Upon arrival, we immediately noticed that the room was in a poor and unsanitary state. The couch was old and filthy, the refrigerator was rusty, and the hard floors were visibly dirty and uncleaned. The overall condition of the room gave the impression that it had not been properly maintained or cleaned prior to our stay. It was simply not a space in which we felt comfortable. I would be happy to forward the pictures that I took if you supply me with an email address to send them to.
Due to these conditions, we did not feel it was appropriate to stay in the room. I requested a refund for the entire stay, but was only offered a refund for days 2 and 3. This is unacceptable as the issues were apparent from the moment we checked in, and we made our discomfort known immediately. We were effectively forced to pay for the first night despite not using the room in any meaningful way because of its condition.
Joanna
Stayed 3 nights in Aug 2025