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Fontainebleau Miami Beach

4.5 star property
VIP Access

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Photo gallery for Fontainebleau Miami Beach

Exterior
Poolside bar
Exterior
Premium bedding, minibar, in-room safe, desk
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
4441 Collins Avenue, Miami Beach, FL, 33140
  • Place, Fontainebleau
    ‪1 min walk‬
  • Place, Miami Beach Beaches
    ‪1 min walk‬
  • Place, Indian Beach Park
    ‪5 min walk‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪23 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Bayview Balcony Room, 1 King Bed

Deluxe Bayview Balcony Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Bayview Balcony Room, 1 King Bed

8.2 out of 10
Very good
(34 reviews)
  • Bay view
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Room 1 King Bed

Ocean View Room 1 King Bed | Premium bedding, minibar, in-room safe, desk

Ocean View Room 1 King Bed

8.2 out of 10
Very good
(127 reviews)
  • Partial ocean view
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Bayview Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Bayview Room, 1 King Bed

8.2 out of 10
Very good
(145 reviews)
  • Bay view
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Tresor One Bedroom Ocean View Suite

Premium bedding, minibar, in-room safe, desk

Tresor One Bedroom Ocean View Suite

7.8 out of 10
Good
(18 reviews)
  • Partial ocean view
  • 1000 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Tresor Ocean View Junior Suite

Tresor Ocean View Junior Suite | Premium bedding, minibar, in-room safe, desk

Tresor Ocean View Junior Suite

8.0 out of 10
Very good
(71 reviews)
  • Partial ocean view
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Tresor Bayview Junior Suite

Tresor Bayview Junior Suite | Premium bedding, minibar, in-room safe, desk

Tresor Bayview Junior Suite

7.6 out of 10
Good
(14 reviews)
  • Bay view
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Sorrento Oceanfront One Bedroom Suite

20-inch flat-screen TV with satellite channels, TV, iPod dock

Sorrento Oceanfront One Bedroom Suite

7.6 out of 10
Good
(14 reviews)
  • 1232 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Sorrento Ocean View One Bedroom Suite

20-inch flat-screen TV with satellite channels, TV, iPod dock

Sorrento Ocean View One Bedroom Suite

  • Partial ocean view
  • 1122 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Ocean View (Sorrento)

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Ocean View (Sorrento)

8.0 out of 10
Very good
(31 reviews)
  • Partial ocean view
  • 575 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Bayview Balcony Room, 2 Queen Beds

Deluxe Bayview Balcony Room, 2 Queen Beds | Premium bedding, minibar, in-room safe, desk

Deluxe Bayview Balcony Room, 2 Queen Beds

7.8 out of 10
Good
(43 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Bayview Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Bayview Room, 2 Queen Beds

8.2 out of 10
Very good
(110 reviews)
  • Bay view
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean View Room 2 Queen Beds

Ocean View Room 2 Queen Beds | Premium bedding, minibar, in-room safe, desk

Ocean View Room 2 Queen Beds

8.0 out of 10
Very good
(101 reviews)
  • Partial ocean view
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

7.4 out of 10
Good
(65 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Tresor Bayview One Bedroom Suite

Tresor Bayview One Bedroom Suite | Living area | 20-inch flat-screen TV with satellite channels, TV, iPod dock

Tresor Bayview One Bedroom Suite

8.4 out of 10
Very good
(5 reviews)
  • Bay view
  • 1000 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Oceanfront (Sorrento)

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Oceanfront (Sorrento)

8.0 out of 10
Very good
(57 reviews)
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

Sorrento Junior Suite Oceanfront 2 Queen Beds

  • Partial ocean view
  • 549 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Mobility Accessible

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Mobility Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Oceanfront

Room, 2 Queen Beds, Balcony, Oceanfront | Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Balcony, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Oceanfront

Room, 1 King Bed, Balcony, Oceanfront | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Balcony, Oceanfront

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony, Bay View

Junior Suite, 1 King Bed with Sofa bed, Balcony, Bay View | Living area | 20-inch flat-screen TV with satellite channels, TV, iPod dock

Junior Suite, 1 King Bed with Sofa bed, Balcony, Bay View

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, Multiple Beds, Bay View (2 Queens)

Junior Suite, Multiple Beds, Bay View (2 Queens) | Premium bedding, minibar, in-room safe, desk

Junior Suite, Multiple Beds, Bay View (2 Queens)

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Bay View

Junior Suite, 1 King Bed with Sofa bed, Bay View | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed, Bay View

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Executive Suite

20-inch flat-screen TV with satellite channels, TV, iPod dock

Executive Suite

  • Sleeps 5
  • 1 King Bed

View all photos for Executive Suite, Balcony

20-inch flat-screen TV with satellite channels, TV, iPod dock

Executive Suite, Balcony

  • Sleeps 5
  • 1 King Bed

View all photos for Grand Suite

Grand Suite | Living area | 20-inch flat-screen TV with satellite channels, TV, iPod dock

Grand Suite

  • Sleeps 5
  • 1 King Bed

View all photos for Grand Suite, Balcony

Grand Suite, Balcony | Living area | 20-inch flat-screen TV with satellite channels, TV, iPod dock

Grand Suite, Balcony

  • Sleeps 5
  • 1 King Bed

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About the neighborhood

Miami Beach

Located in Mid Beach, Fontainebleau Miami Beach is adjacent to Fontainebleau and within a 10-minute walk of other popular attractions like Miami Beach Beaches. This 1504-room, 4.5-star hotel has 3 outdoor pools along with a full-service spa and 9 restaurants.

What's nearby

  • Fontainebleau - 1 min walk - 0.0 miles
  • Miami Beach Beaches - 1 min walk - 0.0 miles
  • Indian Beach Park - 5 min walk - 0.3 miles
  • 41st Street - 9 min walk - 0.5 miles
  • Miami Beach Boardwalk - 4 min drive - 1.1 miles

Getting around

  • Adrienne Arsht Center Metromover Station - 10 min drive
  • Hialeah Market Station - 13 min drive
  • Miami Intl. Airport (MIA) - 25 min drive

Restaurants

  • ‪Soho Beach House - ‬4 min walk
  • ‪Cecconi's Miami - ‬4 min walk
  • ‪Beaches Bar & Grill - ‬6 min walk
  • ‪Cafe Inez - ‬3 min walk
  • ‪PIOLA MIAMI BEACH - ‬8 min walk

About this property

Fontainebleau Miami Beach

Guests of Fontainebleau Miami Beach have access to a full-service spa, 3 outdoor pools, and a nightclub. Valet parking is available for USD 100 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this beach hotel include a children's pool, a gym, and a sauna.
Guests can expect to find free WiFi and 20-inch flat-screen TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other amenities include iPod docks, minibars, and safes. Housekeeping is available once per stay.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Valet parking on site (USD 100 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 60.96 for adults and USD 31.75 for children
  • 2 poolside bars
  • 8 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe

Things to do

  • 3 outdoor pools
  • Children's pool
  • Designer stores
  • Full-service spa
  • Gym
  • Hot tub
  • Motor boating
  • Nightclub
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa treatment rooms
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 37 floors
  • 4 buildings
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with premium cable/satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per pet, per stay
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 60.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per accommodation, per night
  • Resort fee: USD 67.26 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Newspaper
  • Phone calls
  • Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 60.96 for adults and USD 31.75 for children
  • Valet parking fee: USD 100 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 60.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Pool access available from 6:30 AM to 7 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Fontainebleau
Fontainebleau Hotel
Fontainebleau Hotel Miami Beach
Fontainebleau Miami Beach
Miami Beach Fontainebleau
Fontainebleau Miami Beach Hotel Miami Beach
Fontainebleau Resort Miami Beach
Fontainebleau Miami Beach Hotel
Fontainebleau Miami Miami
Fontainebleau Miami Beach Hotel
Fontainebleau Miami Beach Miami Beach
Fontainebleau Miami Beach Hotel Miami Beach

Frequently asked questions

Are free cancellation options available at Fontainebleau Miami Beach?

Fontainebleau Miami Beach offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Fontainebleau Miami Beach?

As of Mar 31, 2026, prices found for a 1-night stay for 2 adults at Fontainebleau Miami Beach on Apr 12, 2026 start from $705, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Fontainebleau Miami Beach?

This hotel is situated in Mid Beach within a short 10-minute walk of Miami Beach Beaches and also 10 minutes on foot from 41st Street. You'll also find Collins Avenue Shopping Area and Ocean Drive within a short drive.

Is there parking available at Fontainebleau Miami Beach?

Yes, valet parking is offered for USD 100 per day. Wheelchair-accessible van parking is also available for guests.

Is a spa located at Fontainebleau Miami Beach?

There is a full-service spa available for guests to enjoy and services include hot stone massages, Swedish massages, hydrotherapy, and aromatherapy.

Does Fontainebleau Miami Beach have luxury amenities?

Yes, guests can indulge in luxuries such as 3 outdoor pools, 9 restaurants, and 2 poolside bars at this hotel.

Does Fontainebleau Miami Beach feature a casino on the premises?

No, Fontainebleau Miami Beach doesn't have a casino.

Is there an indoor pool at Fontainebleau Miami Beach?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools and a hot tub. Guests have pool access between 6:30 AM and 7 PM.

What amenities will couples enjoy at Fontainebleau Miami Beach?

This beachfront hotel offers plenty of amenities for couples including 9 restaurants, 3 outdoor pools, and 2 poolside bars.

Are there hot tubs at Fontainebleau Miami Beach?

No, but this hotel does have a steam room.

Does Fontainebleau Miami Beach have a restaurant with a breakfast menu?

Yes, Fontainebleau Miami Beach has 9 restaurants, and serves continental breakfast each morning for a surcharge.

Does Fontainebleau Miami Beach allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Fontainebleau Miami Beach for a fee of USD 100 per pet, per stay.

Are there connecting rooms at Fontainebleau Miami Beach?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

Where is the closest airport to Fontainebleau Miami Beach?

The closest major airport to Fontainebleau Miami Beach is Miami, FL (MPB-Public Seaplane Base), which is 9.4 mi away (21 minutes by car). Another top airport is Miami Intl. Airport (MIA), which is located 11 mi away (25-minute drive).

Are there rooms with balconies at Fontainebleau Miami Beach?

Yes, some guestrooms at Fontainebleau Miami Beach offer a balcony and may feature ocean views.

Does Fontainebleau Miami Beach offer wedding services?

Take advantage of the wedding venue at Fontainebleau Miami Beach if you plan to say "I do" during your trip.

Fontainebleau Miami Beach Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 4792 out of 8023 reviews
Rating 8 - Good. 1204 out of 8023 reviews
Rating 6 - Okay. 867 out of 8023 reviews
Rating 4 - Poor. 524 out of 8023 reviews
Rating 2 - Terrible. 636 out of 8023 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kristina Katherine Helena

Stayed 3 nights in Feb 2026

10/10 Excellent

JEFFREY

Stayed 3 nights in Feb 2026

8/10 Good

Maryam

Stayed 1 night in Jan 2026

10/10 Excellent

Thomas

Liked: Cleanliness, amenities
The hotel is wonderful, but the elevators suck. The next time I stay there, I’m going to complain about the elevators Great hotel absolutely wonderful I’m not sure I’d stay there again without an ass Assurance at the elevators work
Stayed 4 nights in Jan 2026

2/10 Terrible

Jennifer

Stayed 1 night in Jan 2026

10/10 Excellent

Ivona

Stayed 3 nights in Jan 2026

6/10 Okay

Rana

Liked: Cleanliness, staff & service, property conditions & facilities
Yeah, it’s clean. Yeah, it’s a nice facility. I also paid $25 for a bottle of water and tiny bag of chips. That should say enough about what it’s gonna cost you to do or eat anything here. Also outdoor jacuzzi wasn’t available and they wanted to charge me $100 day pass to use the spa jacuzzi.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jerry

Traveled with group
Great room!
Stayed 5 nights in Dec 2025

8/10 Good

Metin, des plaines

Stayed 3 nights in Dec 2025

10/10 Excellent

George, Arlington

Liked: Cleanliness, amenities, property conditions & facilities
Great Experience
Stayed 4 nights in Dec 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff, very helpful and professional. Beautiful views of the beach and pool area. The one thing that irritated me the entire time is if you need your vehicle valet pickup is a crapshoot. The call in did not work, and it always took longer than their estimate. The day we checked out it took 40 minutes to get our vehicle. The best thing about the hotel are the restaurants. The food is top notch. Checkin was a breeze. The gym is well staffed but the equipment is outdated for the price of the hotel. That’s the equipment that even works.
Stayed 3 nights in Dec 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about the hotel!
Stayed 4 nights in Dec 2025

8/10 Good

Anandbabu Gurunathan, Plano

Traveled with family
Liked: Cleanliness, property conditions & facilities
Ok
Stayed 5 nights in Dec 2025

6/10 Okay

Asim

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Front desk during check in was terrible. Didn’t help to choose the room. Didn’t help luggage to the room. It was a complicated building but the lady was not kind enough to guide us or offer any help. Room amenities not discussed. Lots of problems we faced. Phone calls are not answered properly and excuse that the front desk should have been told you, but actually she didn’t during check in. Feels like discrimination of guests. Over all not happy but it’s an expensive hotel/resort.
Stayed 3 nights in Dec 2025

8/10 Good

Steven

Stayed 3 nights in Dec 2025

4/10 Poor

Yehoshua

Traveled with family
Liked: Property conditions & facilities
The room is small and the bathroom is tiny. They rip you off $80 for parking even I mark in the requirement, free parking, the room is far from other main hotel center and entrance from conference hall. Elevators partly working. Water in the shower is dripping with no pressure, need to wait long time for the hot water to start. Very disappointed!!! This hotel don't deserve to be called 5 stars.
Stayed 5 nights in Dec 2025

10/10 Excellent

patrick

Stayed 4 nights in Dec 2025

10/10 Excellent

Jeffrey Robert

Stayed 7 nights in Dec 2025

8/10 Good

Alana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice but I expected that a hotel of this calibre would provide robes, slippers and coffee machines in the room. A robe was provided upon request but I was informed that they do no provide slippers.
Stayed 1 night in Dec 2025

8/10 Good

Debrup

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room and staff were excellent. We stayed in a beautiful oceanfront room; however, it did not include a balcony. Balconies are only available through an upgrade, which comes at a significant additional cost. Overall, the resort is very well maintained and the service quality is strong. That said, the food and beverage pricing is extremely high. A mandatory 20% service charge is added on top of already premium prices, which discouraged us from dining at the on-site restaurants as often as we otherwise would have. Without this pricing structure, the experience would easily merit a five-star rating. A few helpful FYIs for future guests: 1. The on-site Hertz car rental desk was consistently unattended. It’s best to book rentals online in advance. 2. Access to the pool and beach areas requires your room key at all times, with bag checks upon each entry. While understandable from a security standpoint, it can become inconvenient over time. 3. Outside food and beverages are not permitted in the pool area, though they are allowed on the beach. This policy is understandable but adds to the overall inconvenience. 4. The bathroom was spacious, but the shower area itself was quite small and could have been better designed. 5. First-time visitors to Miami may want to dine in Brickell or downtown to avoid the resort’s high service charges. 6. The in-room minibar is sensor-based, with items priced at $20+ and charges applied after approximately 20 seconds of handling—use caution.
Stayed 4 nights in Dec 2025

10/10 Excellent

SAGAR DHARMESH

Stayed 3 nights in Dec 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was incredible. All the amenities were very pleasant. And the staff was spectacular!
Stayed 2 nights in Dec 2025

4/10 Poor

Charlene

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The elevators took forever to come—-30minutes!! I spend more time waiting for the elevator going up and down than on my trip. We had to beg for comforters for the sofa bed. Older building. Also the phone wouldn’t work properly unless on speaker. Overall service wasn’t the best either for the price you pay! Workers didn’t care to help
Stayed 2 nights in Dec 2025

10/10 Excellent

AIMEE JOY

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautify hotel, view and pool. Easy access to board walk. Was very crowded yet people were friendly (the week between Christmas and New Years). Food from outside restaurant was yummy.
Stayed 4 nights in Dec 2025

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