I am writing to provide feedback on my recent stay at your hotel. Overall, I found the hotel to be clean and the staff friendly.
However, I encountered a few issues. Specifically, Elevator 1 was out of order, and the other elevator was only partially functional. This often required us to use the stairs. Additionally, my room was not ready until 3:40 PM, despite the advertised 3:00 PM check-in time. Given that checkout is at 11:00 AM, the delay significantly shortened the duration of our stay.