Couldn't find anyone to help me at check-in. Had to walk around looking for someone for a while before someone came to check us in.
The hotel and staff were good
We were looking for a place to stay after and unplanned layover in Monterey, as we were turned around on Hwy 1 after a landslide in the area…looking for something cost effective we stumbled on the very reasonable, highly rated hotel. While the check-in was fine, we would not return, bedding conditions were sub par. It is worthwhile to pay a little more for true comfort away from home.
The breakfast is a lie. The have some frozen bacon burritos and oj and milk and that’s the all. Tough luck if you are a vegetarian or want cereal or a bagel. Poor condition of room. Dirty grout, poor quality repairs everywhere, mold spots in the shower, damaged elevator flooring, leaky faucet, broken thermostat, dirty windows, only one housekeeping visit over 3 days. Front desk and manager not really interested in feedback. Carpet seemed clean, had good hot water. So there’s that.
Our room was not clean, especially the bathroom. The night front desk clerk was kind and came up and at least cleaned the floor but the rest of the room was still so dirty. We found hair on surfaces, something was on the shower walls, dried gum on the hangers and many stains in the bedding. We felt gross.
Overall it was a decent stay. Rooms were clean, while not super updated you could tell they were trying. However the smoke alarm went off night 2 after a shower and would go off intermittently after that, sometimes 2-3am hours after we had gone to bed and we were told to open a window and turn on a fan each time.
I liked the personnel friendly and smiling, ready to answer questions. I did not like that the carpet seems dirty around the furniture.
Stay was pleasant
Initially I didn’t read any review of the hotel. When I arrived I noticed the mirrors were dirty, the floor hadn’t been vacuumed, the bed sheets all had stains. There was food located under the microwave and the coffee maker was extremely dirty. I ended up having to purchase Clorox wipes to wipe the whole room now. I was so disgusted that I left early. They only have one housekeeper end this was told to me by the staff, which is why the rooms are not being properly cleaned, and if guy need your room cleaned after 4pm, you have to wait until the next day. We went had to wait to have our room cleaned because we weren’t ready to leave our room when housekeeper wanted to clean it at 2. It was a bit of a mess, the housekeeper then confronted us, I’m guessing she was talked to by management and told us that they didn’t want to pay her to stay overtime. So unprofessional. Read Yelp reviews BEFORE staying here. Not worth it.
Hotel was very clean. Room was clean and spacious included a table and chairs to dine in. Check in was quick about 5 minutes. Front desk attendants wore masks and assisted us with our needs. Shower heads were nice and strong Room was not very sound proof. We could here people talking next door and people walking back and forth above us. The breakfast area is closed and No complimentary breakfast Service. Other hotels are offering grab and go option or bagged continental pick up option. Gym is also closed due to restrictions.
Checked in and was given a room on the first floor that evidently was right next door to a staff room. They were having a better time than I was well into the night. So yeah, thin walls. You’re going to hear everything. And if I could have left I would have. Thankfully it was just one night.
Old, Old, Old......... Location is OK. did I mention that the property is Old?
The room is good, bathroom is clean. It is good hotel to stay, it is the good choice to go to Scenic 17-mile drive in Monterey, CA
Ramada by Wyndham Marina places you 1.4 mi (2.2 km) from Monterey Bay. This 43-room hotel has free in-room WiFi, free self parking, and a gym.
40-inch TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available. Change of towels is available on request.
Renovated in 2022, Ramada by Wyndham Marina offers a gym, free WiFi in public areas, and a 24-hour business center. If you drive, take advantage of free parking. The 24-hour front desk has staff always at the ready. Additional amenities include coffee/tea in a common area, express check-out, and a water dispenser.
Couldn't find anyone to help me at check-in. Had to walk around looking for someone for a while before someone came to check us in.
The hotel and staff were good
Hello KIMBERLY,Thank you for being a valued guest and for providing us the feedback regarding our staff. I hope that we will impress you with exemplary service during future visits.
We were looking for a place to stay after and unplanned layover in Monterey, as we were turned around on Hwy 1 after a landslide in the area…looking for something cost effective we stumbled on the very reasonable, highly rated hotel. While the check-in was fine, we would not return, bedding conditions were sub par. It is worthwhile to pay a little more for true comfort away from home.
Hello Lucinda,We appreciate the time you have taken to bring to our attention your feedback with regards to our area and your insights regarding our bedding. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.
The breakfast is a lie. The have some frozen bacon burritos and oj and milk and that’s the all. Tough luck if you are a vegetarian or want cereal or a bagel. Poor condition of room. Dirty grout, poor quality repairs everywhere, mold spots in the shower, damaged elevator flooring, leaky faucet, broken thermostat, dirty windows, only one housekeeping visit over 3 days. Front desk and manager not really interested in feedback. Carpet seemed clean, had good hot water. So there’s that.
Our room was not clean, especially the bathroom. The night front desk clerk was kind and came up and at least cleaned the floor but the rest of the room was still so dirty. We found hair on surfaces, something was on the shower walls, dried gum on the hangers and many stains in the bedding. We felt gross.
Overall it was a decent stay. Rooms were clean, while not super updated you could tell they were trying. However the smoke alarm went off night 2 after a shower and would go off intermittently after that, sometimes 2-3am hours after we had gone to bed and we were told to open a window and turn on a fan each time.
I liked the personnel friendly and smiling, ready to answer questions. I did not like that the carpet seems dirty around the furniture.
Stay was pleasant
Hello Gary,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. We hope to someday have another opportunity to host your stay.