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Thompson Madrid, by Hyatt

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Photo gallery for Thompson Madrid, by Hyatt

Exterior
Creator video - submitted by Anastasia Lepa | Traveler
Bar (on property)
2 restaurants; breakfast, lunch, and dinner served
Suite (Penthouse) | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Plaza del Carmen S/N, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (City View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed (City View)

7.2 out of 10
Good
(15 reviews)
  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Studio Suite, Terrace

Junior Studio Suite, Terrace | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Studio Suite, Terrace

8.0 out of 10
Very good
(2 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 King Bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Terrace

10.0 out of 10
Exceptional
(4 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds (City View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Twin Beds (City View)

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms

  • City view
  • 861 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Balcony

View from room

Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Terrace, Corner

Suite, Terrace, Corner | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Terrace, Corner

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Terrace

Suite, Terrace | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Terrace

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Penthouse)

Suite (Penthouse) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite (Penthouse)

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • Sleeps 2
  • Free WiFi

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • Sleeps 2
  • Free WiFi

View all photos for Room, 1 King Bed, Terrace

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Terrace

  • Sleeps 2
  • Free WiFi

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Exterior

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About the neighborhood

Madrid

Located in Madrid Centro, Thompson Madrid, by Hyatt is adjacent to Puerta del Sol and within a 5-minute walk of other popular sights like Gran Via. This 174-room, 5-star hotel welcomes guests with 2 restaurants, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Gran Via - 2 min walk - 0.1 miles
  • Puerta del Sol - 3 min walk - 0.2 miles
  • Plaza de Callao - 5 min walk - 0.3 miles
  • Plaza de España - Princesa - 8 min walk - 0.5 miles
  • Plaza Mayor - 8 min walk - 0.5 miles

Getting around

  • Gran Via Station - 3 min walk
  • Madrid Recoletos Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 27 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪bosforos kebab montera - ‬2 min walk
  • ‪Café&Tapas - ‬2 min walk
  • ‪All U Can Eat - ‬1 min walk
  • ‪100 Montaditos - ‬2 min walk

About this property

Thompson Madrid, by Hyatt

Built in 2022, the brand new Thompson Madrid, by Hyatt features a 24-hour gym, a rooftop terrace, and free WiFi in public areas. If you drive, self parking is EUR 30 per day, or you can take advantage of the airport shuttle (available 24 hours) for EUR 110 per room one-way. The front desk is staffed 24/7 to help with concierge services, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include meeting rooms, a business center, and a seasonal outdoor pool.
Guests can expect free WiFi and 55-inch TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and slippers. Other amenities include minibars, coffee makers, and laptop-compatible safes. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Secured, covered self parking on site (EUR 30 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 35 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Jack´s Club
  • Lobby Bar
  • Makáá

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Art supplies
  • Children's books
  • Children's games
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Art Deco architecture
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 20 to May 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 50 per pet, per night
  • Dogs only
  • 1 total (22 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately EUR 35 per person
  • Airport shuttle fee: EUR 110 per room (one-way)
  • Covered self parking fee: EUR 30 per day
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from April 01 to October 01.
  • Pool access available from 11:00 AM to 9:00 PM.
  • No rollaway or extra beds are available.

Frequently asked questions

Is a free cancellation option available at Thompson Madrid, by Hyatt?

Thompson Madrid, by Hyatt offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Thompson Madrid, by Hyatt?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Thompson Madrid, by Hyatt on Jun 22, 2026 start from $425, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Thompson Madrid, by Hyatt?

This hotel is situated in Madrid Centro, just steps from Gran Via and Puerta del Sol, and within a short walk of Plaza Mayor. You'll also find Royal Palace of Madrid and National Prado Museum less than a mile away.

Is there parking available at Thompson Madrid, by Hyatt?

Yes, secured parking is offered for EUR 30 per day.

Does Thompson Madrid, by Hyatt have luxury amenities?

Yes, guests can indulge in luxuries such as a seasonal outdoor pool, an al fresco restaurant, and champagne service at this hotel.

Does Thompson Madrid, by Hyatt feature a casino?

No, Thompson Madrid, by Hyatt doesn't have a casino.

Will I find an indoor pool at Thompson Madrid, by Hyatt?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 11:00 AM and 9:00 PM and the seasonal pool will be open from April 01 until October 01.

Is Thompson Madrid, by Hyatt a good place to stay for couples?

There are many amenities for couples at this hotel, including champagne service as well as an al fresco restaurant and a poolside bar.

Are there hot tubs at Thompson Madrid, by Hyatt?

No, there isn't a spa tub at this hotel.

Does Thompson Madrid, by Hyatt have a restaurant that serves breakfast?

Yes, Thompson Madrid, by Hyatt has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Thompson Madrid, by Hyatt allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Thompson Madrid, by Hyatt for a fee of EUR 50 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Thompson Madrid, by Hyatt?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Thompson Madrid, by Hyatt?

The closest major airport to Thompson Madrid, by Hyatt is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10 mi away (27 minutes by car).

Are there rooms with balconies at Thompson Madrid, by Hyatt?

Yes, some guestrooms at this hotel offer either a furnished balcony and a terrace where guests can enjoy city views.

Thompson Madrid, by Hyatt Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 323 out of 381 reviews
Rating 8 - Good. 40 out of 381 reviews
Rating 6 - Okay. 7 out of 381 reviews
Rating 4 - Poor. 4 out of 381 reviews
Rating 2 - Terrible. 7 out of 381 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mohammad

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Best location in Madrid.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property at a great location!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ruchi

Liked: Cleanliness, staff & service, amenities
Had a wonderful time, staff was excellent, hotel room was very clean, house keeping came regularly
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

MOHAMMED

Liked: Cleanliness, amenities, property conditions & facilities
Great service and great staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Angelica

Liked: Cleanliness, amenities, property conditions & facilities
Such an amazing hotel, the staff were so nice and the hotel was very clean.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, amenities
Great hotel, loved the design, facilities, all the bathroom products are good quality and location is central to everything. Perfect stay in Madrid
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Rehan

Liked: Cleanliness, staff & service, amenities
Location is great.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very comfortable and had good amenities.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

FARIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Shakia Sharee

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable and super friendly staff.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Evan

Great spot
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jekaterina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous hotel. Amazing location and incredible team of staff.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Great location. Very friendly staff.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kfir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service location and rooms
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, in the best spot in Madrid
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Denisleydis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! Everyone was extra nice and helpful! We liked the food at the downstairs restaurant, BARRA.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Trent

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel w great service! Would definitely stay at the Thompson when we are back in Madrid .
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Jack

Very nice hotel in great location. Rooftop bar is very nice.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

yousef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Tanya

Liked: Amenities
Great property
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Monica P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

sameer

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY nice modern property with quiet rooms and all the amenities you would expect from a Thompson. Close to all the tourist attractions and shopping. I would recommend for a visit to Madrid.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED this hotel!!
Stayed 3 nights in Oct 2024