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Room Mate Macarena, Madrid Gran Vía

3.0 star property
Central hotel with a seasonal outdoor pool connected to a shopping center in Madrid

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Photo gallery for Room Mate Macarena, Madrid Gran Vía

Seasonal outdoor pool, open 10:30 AM to 6:30 PM, pool umbrellas
Suite (Gran Via view) | Minibar, in-room safe, desk, laptop workspace
Daily buffet breakfast (EUR 19.95 per person)
Triple Room | Minibar, in-room safe, desk, laptop workspace
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Bar
  • Housekeeping

Explore the area

View in a map
Gran Vía 43, Madrid, 28013
  • Place, Plaza de Callao
    ‪1 min walk‬
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(102 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room (Exterior)

Standard Room (Exterior) | Minibar, in-room safe, desk, laptop workspace

Standard Room (Exterior)

9.6 out of 10
Exceptional
(62 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (View)

Standard Room (View) | Minibar, in-room safe, desk, laptop workspace

Standard Room (View)

9.2 out of 10
Wonderful
(55 reviews)
  • 178 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room Single Use

Standard Double Room Single Use | Minibar, in-room safe, desk, laptop workspace

Standard Double Room Single Use

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 1
  • 2 Twin Beds OR 1 King Bed

View all photos for Basic Room

Minibar, in-room safe, desk, laptop workspace

Basic Room

9.2 out of 10
Wonderful
(47 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, laptop workspace

Triple Room

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Gran Via view)

Junior Suite (Gran Via view) | Minibar, in-room safe, desk, laptop workspace

Junior Suite (Gran Via view)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Gran Via view)

Suite (Gran Via view) | Minibar, in-room safe, desk, laptop workspace

Suite (Gran Via view)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Madrid

Located in Madrid Centro, Room Mate Macarena, Madrid Gran Vía is adjacent to Gran Via and within a 10-minute walk of other popular attractions like Puerta del Sol. The 130 rooms at this 3-star hotel include minibars, coffee makers, and flat-screen TVs. It's connected to a shopping center in central Madrid, and also a short walk from Plaza Mayor and Royal Palace of Madrid.

What's nearby

  • Plaza de Callao - 1 min walk - 0.0 miles
  • Gran Via - 1 min walk - 0.1 miles
  • Plaza de España - Princesa - 3 min walk - 0.2 miles
  • Puerta del Sol - 6 min walk - 0.4 miles
  • Plaza Mayor - 8 min walk - 0.5 miles

Getting around

  • Callao Station - 1 min walk
  • Madrid Recoletos Station - 3 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive

Restaurants

  • ‪Papizza - ‬1 min walk
  • ‪Honest Greens Gran Vía 52 - ‬1 min walk
  • ‪Carl's Jr - ‬1 min walk
  • ‪Re:fuel - ‬2 min walk
  • ‪Despacito - ‬2 min walk

About this property

Room Mate Macarena, Madrid Gran Vía

Central hotel with a seasonal outdoor pool connected to a shopping center in Madrid
At Room Mate Macarena, Madrid Gran Vía, guests have access to free WiFi in public areas, a seasonal outdoor pool, and a terrace. The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and luggage storage. This smoke-free hotel also has a living plant wall.
Guests can expect free WiFi and 32-inch flat-screen TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Other amenities include minibars, coffee makers, and safes.
Recreational amenities at the hotel include a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: EUR 19.95 for adults and EUR 19.95 for children
  • A poolside bar

Things to do

  • Seasonal outdoor pool

Family friendly

  • Lifeguards on site
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Built in 1946
  • Eco-friendly cleaning products used
  • Lifeguards
  • Living plant wall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests must receive written permission from the hotel in advance in order to check-in with their dog. Breed restrictions apply. Guests traveling with a dog must present their pet's current vaccination record and liability certificate at check-in. Dogs must not weigh more than 88 pounds (40 kilograms) and must be at least 1 year old. Full details will be provided by the hotel.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 19.95 for adults and EUR 19.95 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from May 10 to September 30.
  • Pool access available from 10:30 AM to 6:30 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Room Mate Rex
Room Mate Rex Gran Vía
Room Mate Macarena Gran Vía
Room Mate Macarena, Madrid Gran Vía Hotel
Room Mate Macarena, Madrid Gran Vía Madrid
Room Mate Macarena, Madrid Gran Vía Hotel Madrid

Frequently asked questions

Are free cancellation options available at Room Mate Macarena, Madrid Gran Vía?

Room Mate Macarena, Madrid Gran Vía provides free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Room Mate Macarena, Madrid Gran Vía?

As of Jan 21, 2026, prices found for a 1-night stay for 2 adults at Room Mate Macarena, Madrid Gran Vía on Jan 25, 2026 start from $153.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Room Mate Macarena, Madrid Gran Vía?

This hotel is situated in Madrid Centro, just steps from Gran Via, and within a 10-minute walk of Puerta del Sol and Plaza Mayor. You'll also find Royal Palace of Madrid and Plaza de Santa Ana less than a mile away.

Is parking available on site at Room Mate Macarena, Madrid Gran Vía?

No, there isn't parking available at the hotel.

Does Room Mate Macarena, Madrid Gran Vía feature a casino?

No, Room Mate Macarena, Madrid Gran Vía doesn't have a casino.

Is there an indoor pool at Room Mate Macarena, Madrid Gran Vía?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:30 AM and 6:30 PM and the seasonal pool will be open from May 10 until September 30.

Is Room Mate Macarena, Madrid Gran Vía a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a minibar as well as a poolside bar and a seasonal outdoor pool.

Does Room Mate Macarena, Madrid Gran Vía have a hot tub?

No, this hotel doesn't have a spa tub.

Does Room Mate Macarena, Madrid Gran Vía have a restaurant that serves breakfast?

Room Mate Macarena, Madrid Gran Vía offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Room Mate Macarena, Madrid Gran Vía allow pets to stay free of charge?

No, pets aren't allowed at Room Mate Macarena, Madrid Gran Vía though service animals are welcome.

Are there connecting rooms at Room Mate Macarena, Madrid Gran Vía?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Room Mate Macarena, Madrid Gran Vía?

The closest major airport to Room Mate Macarena, Madrid Gran Vía is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10 mi away (21 minutes by car).

Are there rooms with balconies at Room Mate Macarena, Madrid Gran Vía?

Yes, some guestrooms at Room Mate Macarena, Madrid Gran Vía offer a balcony and may feature city views.

Room Mate Macarena, Madrid Gran Vía Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 994 out of 1362 reviews
Rating 8 - Good. 274 out of 1362 reviews
Rating 6 - Okay. 74 out of 1362 reviews
Rating 4 - Poor. 8 out of 1362 reviews
Rating 2 - Terrible. 12 out of 1362 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente localidad!
Stayed 2 nights in Oct 2025

8/10 Good

Edna S

Todo bien. Desayuno para viajero que sale temprano debe ser más caliente. El desayuno To go, no estaba bueno.
Stayed 1 night in Oct 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Luxury Hotel with friendly staff, the room was beautiful and clean every day. Breakfast has variety and healthy options, the air conditioning is exellent. Also has a pool area and a grate Rooftop with the most beautiful views to La Gran Vía, Madrid. 100% recommended!
Stayed 2 nights in Oct 2025

10/10 Excellent

Marsha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and friendly.
View from rooftop
Stayed 1 night in Oct 2025

10/10 Excellent

Juan

Stayed 4 nights in Sep 2025

6/10 Okay

D

Liked: Property conditions & facilities, room comfort
Room was clean and bed comfortable and the air con was effective. However, our room was still not serviced when we came back at 3pm so had to ask them and wait. Only one cup was cleaned and the other was left dirty with coffee still inside. Over two nights they only gave us one coffee sachet for two people and was decaf. Towels not replaced either. Staff in cocktail bar lazy and indifferent. Cocktails expensive and poorly made.
Stayed 2 nights in Sep 2025

4/10 Poor

Sarimer

Traveled with group
Unfortunately, our experience was very disappointing, and we ended up checking out only hours after check in, despite having paid in full for 3 nights. Several key details were not clear based on the information and photos provided. Firstly, the lobby of the hotel is on the 9th floor (above the room floors). The ground level entrance, while requiring a hotel card to access the elevator, only had a single security guard. This setup felt misleading and made the property feel insecure. The triple room layout was awkward and uncomfortable for 3 guests, not at all what we expected based on the photos and the description. Specifically, there was a small, transparent door for the shower and a small door for the toilet, but the bathroom was otherwise open and not private. The lobby setup also felt stuffy and small, and the floor hallways felt dark. As a group of three women, we did not feel comfortable for all of these reasons and left hours after arriving. Overall, the property's description and reviews felt misleading to us, and we would advise future guests to look closely at the hotel and room setup before booking, particularly if these features are important to you.
Stayed 3 nights in Oct 2025

10/10 Excellent

Zenaida

Liked: Cleanliness, staff & service, property conditions & facilities
Clean , shops near by
Stayed 1 night in Oct 2025

8/10 Good

Arlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitacion y áreas en común limpias, excelente staff en todo el hotel. La ducha es en cristal transparente lo cual no promueve la privacidad si compartes habitacion con amistades. Muy céntrico de las tiendas, restaurantes y amenidades.
Stayed 3 nights in Oct 2025

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room
Stayed 3 nights in Oct 2025

10/10 Excellent

kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and for three star hotel was extremely nice and clean
Stayed 3 nights in Oct 2025

10/10 Excellent

Grace

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and attentive staff. Very centric location
Stayed 7 nights in Oct 2025

10/10 Excellent

Nephtali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great !!!
Stayed 2 nights in Oct 2025

8/10 Good

Amy

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Pictures better Need more services like ice and gym Overall nice but presented better than it is
Stayed 6 nights in Oct 2025

10/10 Excellent

Jamilette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed with my partner for a night and found this to be a trendy hotel with a clean room, comfy bed, friendly staff, and convenient location. Would definitely stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Pilar

Stayed 6 nights in Oct 2025

8/10 Good

Michellee Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a triple room and it was nice and comfortable!
Stayed 4 nights in Oct 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Sep 2025

10/10 Excellent

Barbara, dorchester

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My parents stayed there for 1 night and they were very impressed with the beauty and cleanliness of the property. Also very nice staff. Will definitely recommend
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Good central location with everything nearby. Nice rooms with everything available.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jeffrey, Barrigada, Guam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Santiago Ortiz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Oct 2025

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was conveniently located to the Gran Via, and everything we wanted to see in Madrid was a walkable distance. There is 24 hour staffing at the front entrance, which I appreciated, as it helped us feel safe. We also loved the breakfast. There were so many options, and all of them were delicious! The room was spacious and clean, and the bed was comfortable. We enjoyed cocktails on the rooftop pool/terrace area. My only complaint is the bathroom. There was very little sink space, so getting ready in the morning took a bit of creativity. The water closet was almost impossible to use, especially for my husband, who is 6'5". Keep that in mind if you are a tall or large person- you might not fit! In addition, the glass door provided little to no privacy. As a very private person, this was uncomfortable for me.
Stayed 7 nights in Sep 2025

8/10 Good

Heidi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loud and busy area in the center of all the action. Rooms are small and bathrooms aren’t very private if you’re sharing a room with another person. It’s a good location for your first visit to Madrid and the rooftop bar and pool are great. Free breakfast with Expedia was an excellent bonus.
Stayed 1 night in Oct 2025

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