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Petit Palace Lealtad Plaza

4.0 out of 5.0

Recent guest reviews

We are a famIly of five, traveling with a fairly large dog, and we are so thankful to have found this hotel. The location is perfect for visiting the museums and playing in the parks, the beds are comfortable, the staff is friendly and the breakfast offerings are fresh, healthy and delicious. We will definitely book here again on our next trip to Madrid.

Location: It is a 10-15 minute walk from Puerto Del Sol and all the action but the place itself is a block from the Retiro. It’s also 1 block from starting point of the hop on hop off buses and 1 block from the Prado Museum. It also is only a 5 minute drive from Atocha train station. Vanessa was very responsive to my emails to the hotel. I did ask for a room without bunk beds since my kids are not old enough for it yet and they did accommodate us. When were reached the hotel, Vanessa was there and checked us in quickly even though we reached at 10AM. The rooms were recently renovated and even had USB chargers, so we didn’t even have to use our voltage converters. The room comfortably fit our family of 4. Room service is available until 11PM(don’t know what time it starts as we were out and about during the day). When we left Vanessa got 2 stuffed teddy bears for my kids. The only downside I would see is that it’s a 10 minute walk from the hustle and bustle and child friendly restaurants but other than that, it was fantastic! We had the space we needed, friendly staff. Definitely would return!

Good city to tour -- food, shops, museums. Good weather (nice getaway from winter).

Location is perfect, Retiró park is just around the corner, hotel is the perfect size, and Luis at the front desk is very helpful. I will obviously recommend it. My next time in Madrid will be there again.

Very clean hotel and a very quite street. Close to museums and public transportation. Very friendly staff and great breakfast buffet. Hotel is a bit far from convenience stores and restaurants, about 10 to 15 mns walk.

We were impressed by the attention and kindness of the staff.. Their breakfast was excellent

Location location location, friendly staff and great rooms

It was super nice and is located close to everything . Staff was really kind and the room was beautiful and always very clean

Staff are wonderful,very friendly special Valentina!! Able to walk to pretty much everything,close to transportation too! Smell very good as you walk in the door, very nice and clean room!!

Hotel was modern inside, but still retained the old charm. Nice room, large bed, new bath, close to train station, Prado museum, food, etc. Very good value.

Great hotel, very, recently remodeled modern rooms. Excellent location with a short walk to large city park, beautiful fountains, Maritime Museum, popular city squares. The most incredible breakfast buffet ever - worth staying at the hotel just for breakfast! All the standard fare plus seafood, mimosas, chocolate fountain - all delicious.

The hotel was everything I needed and more. I arrived in Madrid early in the morning (9am) and they were able to check me into a room early!

The Petit Palace Lealtad Plaza is in a nice, quiet street with quick access to El Prado museum, El Retiro park and the great boulevards that surround them. The room was modern and well cared for. The buffet breakfast is located in a basement floor and is well stocked with fruit, juices, pastries, cereal, as well as eggs, etc. Personnel are very helpful. The lobby or computer room to the side of the registration desk provides internet access (WiFi is also available). The lack of a lobby area apart from the computer room makes the amenities a bit basic, but overall this hotel provides very good value.

This hotel was right in the middle of the main art and museum district of Madrid. Only one block away from The Prado. Perfect for sight seeing. Delicious little cafe right across the street. Rooms small but very comfortable. The shower was heavenly. Staff very nice.

We stayed at the Le Petit Palace. Loved it. The rooms are small, but enough space for two. Don't know if they have family rooms. . Breakfast was very good. No bar. Staff was very friendly and helpful. Location super, most all attractions in walking distance. Old hotel, remodeled. Bathroom has all that is necessary. Very cozy Boutique hotel.

The staff was excellent. We were allowed to check in early. While we were checking in, a young distraught women came in asking about the price of her taxi. She was upset at the high price. One of the people in reception went outside and reminded the cab driver is was a flat 30 euro from the airport. Rooms are small but I was in Madrid to see the city. The breakfast was great.

I spend over 150 nights a year in hotel rooms. The Petit Palace was like finding a four leaf clover. Free breakfast was the best I have ever had in the world! If it were a restaurant, it would have cost over $100 Euro for the four of us. Perfect location and excellent staff.

The beds in this hotel were so hard And uncomfortable I could not sleep at all and we had to find another hotel to salvage our vacation. The manager. Was very nice, understanding and helpful but he said all the mattresses in all their hotels were the same. I would never recommend this hotel and don't understand how anyone can sleep on those mattresses.

I really liked staying here. It's right near Retiro park and the Prado but on a quiet street. We had room 401, no view, but very nice clean room with good wifi. Big bathroom with nice shower. 5 min walk to great tapas at estado puro and a starbucks near by. Would definitely stay here again.

Can walk from the train station. Right near the Prato. Also where you can get the red bus - a must. Rest Calvin okay for lunch.

Calle de Antonio Maura, 5 Madrid Madrid

Hotel highlights

  • Walking distance to Prado Museum and Thyssen-Bornemisza Museum
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Business center

Located in Jerónimos, Petit Palace Lealtad Plaza is next to popular attractions like Madrid Stock Exchange and Museo Naval. This 71-room, 4-star hotel has in-room conveniences like iPads, minibars, and plasma TVs. Centrally located in Madrid, the hotel is also a short walk from National Museum of Decorative Arts and Cason del Buen Retiro.


Dining

For your convenience, a buffet breakfast is served for a fee on weekdays from 7 AM to 10:30 AM and on weekends from 7:30 AM to 11 AM. Order from room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.


Rooms

All of Petit Palace Lealtad Plaza's 71 rooms are air-conditioned and have an array of amenities, including iPads, minibars, and laptop-compatible safes. Guests can enjoy plasma TVs and stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. In-room massages are available, and other amenities include phones and desks.


Property features

Guests of Petit Palace Lealtad Plaza enjoy access to free WiFi in public areas, 3 meeting rooms, and a business center. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include free use of bicycles, a computer station, and free newspapers.

Room options

Triple Room

Queen 1 | Twin 3 | Sleeps 3

Family Room

Full 1 | Twin 2 | Sleeps 4

Double Room with view (exterior)

Full 1 | Twin 2 | Sleeps 2

Superior Room, Terrace, City View

Queen 1 | Sleeps 5

Guest reviews for Petit Palace Lealtad Plaza

Everyone (8) Couples (5) Family (5) Other (2)
5

great location, perfect for a family with a dog.

Everyone

We are a famIly of five, traveling with a fairly large dog, and we are so thankful to have found this hotel. The location is perfect for visiting the museums and playing in the parks, the beds are comfortable, the staff is friendly and the breakfast offerings are fresh, healthy and delicious. We will definitely book here again on our next trip to Madrid.

By , from Sevilla on Jan 2, 2018

Review comment responded on Jan 4, 2018

Dear Elizabeth: Thank you very much for taking the time to write this lovely review about your stay with us. I am thrilled to hear that you loved your stay and that you found our service great. It makes me really happy to know you enjoyed our Healthy Breakfast. I hope that we will have the pleasure to welcome you back at Petit Palace Lealtad Plaza Hotel. Kind regards, María Romero (Front Desk Manager)

5

we loved our stay here!!

Everyone

Location: It is a 10-15 minute walk from Puerto Del Sol and all the action but the place itself is a block from the Retiro. It’s also 1 block from starting point of the hop on hop off buses and 1 block from the Prado Museum. It also is only a 5 minute drive from Atocha train station. Vanessa was very responsive to my emails to the hotel. I did ask for a room without bunk beds since my kids are not old enough for it yet and they did accommodate us. When were reached the hotel, Vanessa was there and checked us in quickly even though we reached at 10AM. The rooms were recently renovated and even had USB chargers, so we didn’t even have to use our voltage converters. The room comfortably fit our family of 4. Room service is available until 11PM(don’t know what time it starts as we were out and about during the day). When we left Vanessa got 2 stuffed teddy bears for my kids. The only downside I would see is that it’s a 10 minute walk from the hustle and bustle and child friendly restaurants but other than that, it was fantastic! We had the space we needed, friendly staff. Definitely would return!

By , from New York, NY on Dec 13, 2017

Review comment responded on Dec 14, 2017

Dear Srhi, First of all thank you for sharing your lovely review with Tripadvisor community. I`m glad to know that you enjoyed your stay in Madrid specially about the Hotel, our fantastic location near the Retiro Park and other interesting points. I will pass your kindly words to the staff of Petit Palace Lealtad Plaza. Hope to see you soon! Best regards, Eva Garcia Manager

5

great location, friendly staff, speaks english

Everyone
Petit Palace Lealtad front of building on a quiet street Petit Palace Lealtad Room 303 spacious approx 14feet x 14feet Petit Palace Lealtad Room303 -- 2 & 3 prong power outlets Petit Palace Lealtad Room303 with a view by bedside

Good city to tour -- food, shops, museums. Good weather (nice getaway from winter).

By , from Boston on Mar 14, 2017

Review comment responded on Apr 7, 2017

Dear Chee, Thank you for your lovely review and also for choosing Petit Palace Lealtad for your trip. We are glad to know you enjoyed the city, our comfortable room, Breakfast ! Thank you for your comments regarding our team! Hope to see you again Best Regards, Laura Ortega Front Desk Manager

5

great city hotel

Everyone

Location is perfect, Retiró park is just around the corner, hotel is the perfect size, and Luis at the front desk is very helpful. I will obviously recommend it. My next time in Madrid will be there again.

By on Sep 22, 2016

Review comment responded on Oct 3, 2016

We would like to thank you for having chosen Petit Palace Lealtad for your recent stay in Madrid and to share your experience with us. Thank you so much for your lovely words, it is so great to hear that you found Petit Palace Lealtad as a great hotel, with excellent location We look forward to having the opportunity to welcome you back when you are next visiting Madrid. Best Regards Laura Ortega Front Desk Manager

5

quite and very clean hotel close to museums

Everyone

Very clean hotel and a very quite street. Close to museums and public transportation. Very friendly staff and great breakfast buffet. Hotel is a bit far from convenience stores and restaurants, about 10 to 15 mns walk.

By , from California on Aug 18, 2016

Review comment responded on Aug 26, 2016

Dear Adil, Thank you for the great review of our hotel and thank you for all the details that you provided. We are really happy to see that overall you enjoy your stay with us. Customer service is our passion and exceeding our guests expectations is our main goal, for that reason we greatly appreciate your comment regarding our team members Hope to see you again very soon Best Regards, Laura Ortega Front Desk Manager

4

very well situated

Everyone

We were impressed by the attention and kindness of the staff.. Their breakfast was excellent

By , from Dayton, Ohio on Aug 4, 2016

Review comment responded on Jan 1, 1970

Dear Juan, Thank you very much for your very engaging review posted on Hotels.com after your recent stay with us. It is amazing to read your comment and know that you found attention and kindness of the staff, we always try to provide unique and memorable stay to our customers. We will be very happy to welcome you back soon! Kind Regards Laura Ortega Front Desk Manager

5

clean, great staff, excellent location

Everyone

Location location location, friendly staff and great rooms

By , from M on May 11, 2016

Review comment responded on May 31, 2016

Dear Roberto, Thank you for choosing our hotel & also for sharing your opinión! We are glad to know found our location excellent for you. We all are so happy that the hotel crew exceeded your expectations. Hope to see you soon!! Kind Regards Laura Ortega Front Desk Manager

5

super nice and great location

Everyone

It was super nice and is located close to everything . Staff was really kind and the room was beautiful and always very clean

By , from Miami on Mar 11, 2016

Review comment responded on Mar 16, 2016

Dear Silvina, Thank you so much for choosing our hotel for your last stay in Madrid! It’s great to read you liked our property and you enjoyed your stay with us. Will be a pleasure to welcome you soon!! Kind Regards Laura Ortega Front Desk Manager

4

family vaction

Families

Staff are wonderful,very friendly special Valentina!! Able to walk to pretty much everything,close to transportation too! Smell very good as you walk in the door, very nice and clean room!!

By on Dec 10, 2015

5

just a short stop in madrid, but very nice !

Couples

Hotel was modern inside, but still retained the old charm. Nice room, large bed, new bath, close to train station, Prado museum, food, etc. Very good value.

By on Aug 27, 2015