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Hotel Exe Moncloa

4.0 out of 5.0
Overview Reviews Amenities & Policies
4.0 out of 5
73.0% based on 734 reviews
TripAdvisor Traveler Rating
Value 4.0
Rooms 4.0
Cleanliness 4.5
Service 4.0

Recent guest reviews

The rooms were clean, with great breakfast and friendly staff who speak English - very useful to know especially when you can't speak Spanish. The hotel also offers reception drinks and snacks on request. What was very useful is that the hotel is close to all amenities you may need including restaurants, sub-way trains and buses

For the life of me, I can’t see how this claims to be a Four Star hotel or how others have rated it much above “average” (at best). The location is excellent but the rooms are only ordinary (and not in great shape), the breakfast buffet was literally the exact same for three days and the front desk was frankly poor - it took ages to check in and they were completely unable to suggest any local restaurants. No coffee in the room or bottles of water (which seem to be pretty standard amenities) and the fitness center was completely laughable. The rates we paid were very very high as well. Can’t in good conscience recommend this as anything other than “so-so”.

I stayed at this hotel for 3 nights as I was attending a conference close by. The metro is right across the street, which was very convenient (yellow line or line #3, and the station was Moncloa). The hotel was perfect from beginning to end. The room was comfortable and spacious for me. I had no trouble at all with the Wi-Fi connection. The breakfast buffet was absolutely amazing. Perfect every day, as you had a great variety to choose from. The staff was helpful and kind too. I didn't have the chance to check other facilities, but I know they have a pool, a sauna, a gym, and some other areas. I recommend this hotel without any doubt.

Had a great stay here over the summer with a friend. Lovely and helpful staff. The room was really clean. The pool was much needed as it was hot! Literally across the street from the Metro and close to some shops to buy convenience goods. Would definitely stay again.

A passing visit in Madrid. It is in a good location, takes about 15-20 mins to walk into the centre of Madrid. Loads of shops near by including zara! Breakfast is standard, no problems - includes the usual pastries eggs meats breads etc. Had a drink on the roof, reasonable prices.

The room was amazing, the service is nice, the bed was very comfortable, the breakfast was amazing. We spend a great day in there. Unluckily the shower was kind of dirty and the walls are really thin so you can hear everything that happens in the corridor or in other rooms

I was very happy with this hotel, especially at a very reasonable rate of €65 for the night. (I suspect this is a variable rate, rooms may not always be available at this price) it's a comfortable hotel, rooms well furnished, everything in good condition and comfortable. Not least of all, it's right opposite Moncloa metro station so pretty handy. I was in Madrid on business, but this hotel would also be good for couples, people on holiday etc. I'll definitely come back.

Stayed in 10/2017 for 3 nights. The best of the hotel ist the roof-deck of the hotel with a small pool, bar and sun deck. But it was closed although the weather was fine and sunny. Also the hotel had a small restaurant in the entrance (ground floor) to have some place to meet and have something small to eat. This restaurant also is closed and not usable. There is no place in the hotel to use a bar or other place to stay together before go to bed. The Wifi speed in the rooms was about 0 speed. No way to use google or other sites although i couldnt even do my flight booking. Only in the entrance next to the reception we could use wifi wlan. Bad smell out of the lavatory. Many check in and outs during the hole day 24 hours and therefore very loud. For the price of 125EUR of a single room 1 person other hotels offer better services. and even a bar inside. Next time i will use another hotel same class in that area.

We stayed (two couples) for 3 nights whilst visiting a friend who lives in Madrid. It is a very nice 4-star hotel. The staff are very helpful and speak good English. Reception is very welcoming, often with complimentary apples and fruit juice on hand. It took us a little while to get to grips with the lift (you have to use your room card to operate it, but it's a bit hit and miss), but as we were only on Room 2 we solved that problem by locating the stairs. We had breakfast one morning. it was fine if, at 10 Euros each, a little overpriced. The hotel is situated directly across the road from the Moncloa Metro station, which is very convenient for getting around the city. Our rooms was very comfortable and clean, though the one next door that our friends were in (214) apparently had a pillar in the middle of the room, which may cause the odd problem for people who get up in the night. As noted in other reviews, the rooftop bar was closed. My only slight quibble was the noise from outside during the night (we stayed Thursday-Saturday nights). The hotel is situated in a student area, with several bars nearby which are open until 6.30 am. We could hear people shouting, music and what sounded like tannoy announcements well after midnight. I'm surprised that the hotel hasn't sound-proofed the rooms a little more. Having said that, the bed was comfy and, on the whole, we slept well. I've ticked that this isn't a quiet hotel, but it's not particularly noisy either. Any noise is external.

We were so happy with this hotel, the room was very spacious, even with three women in it! Everything looked brand new, the decor was stylish and clean, the bathroom was huge and the shower was great. Everything was cleaned every day, we couldn't have asked for more for the price. The location was perfect too, there is a metro station directly across the road but it wasn't too far to walk anywhere either. The only complaint we had was that the roof top pool was closed!! Apparently all pools in Madrid close on the 17th September! Crazy rule! The roof top bar was open on an evening though which was lovely and the pool was probably too small for the three of us never mind anyone else so don't get too excited about it. I would definitely stay here again.

Arcipreste de Hita 10 Madrid Madrid

Hotel highlights

  • Walking distance to Plaza de Espana
  • Free WiFi in rooms and public areas
  • Fitness center
  • Rooftop terrace

Located in Chamberi within a short walk of Plaza de Espana, Hotel Exe Moncloa is within 2 miles (3 km) of other popular sights such as Plaza Mayor. This 161-room, 4-star hotel has conveniences like free in-room WiFi, a fitness center, and a rooftop terrace. Located centrally in Madrid, it's also close to Prado Museum and Royal Palace.


Dining

Start your day off with buffet breakfast, available for a fee. Savor a meal from the comfort of your room with room service.


Rooms

The 161 rooms are air-conditioned and have an array of amenities, including minibars, safes, and phones. Guests can expect to find free WiFi and LCD TVs with digital channels. Bathrooms have hair dryers and free toiletries.


Property features

Hotel Exe Moncloa offers a fitness center, a sauna, and a rooftop terrace. Self parking is available for EUR 22 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include free WiFi in public areas, a business center, and a seasonal outdoor pool.

Reviews from Trip Advisor

Trip Advisor aggregated rating

73.0% of guests recommend this hotel

Total of 734 reviews