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Eurostars Puerta Madrid

4.0 star property

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Photo gallery for Eurostars Puerta Madrid

Down comforters, minibar, in-room safe, desk
Down comforters, minibar, in-room safe, desk
Restaurant
Deluxe Suite | Down comforters, minibar, in-room safe, desk
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Juan Rizi, 5, Madrid, Madrid, 28027
  • Place, Calle de Alcalá
    ‪13 min walk‬
  • Place, Arturo Soria Plaza Shopping Center
    ‪17 min walk‬
  • Place, Alcala Norte
    ‪18 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪8 min drive‬

Room options

View all photos for Deluxe Double Room

Down comforters, minibar, in-room safe, desk

Deluxe Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room Single Use

Down comforters, minibar, in-room safe, desk

Deluxe Double Room Single Use

  • 291 sq ft
  • Sleeps 1
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room (Sofa Bed)

Deluxe Double Room (Sofa Bed) | Down comforters, minibar, in-room safe, desk

Deluxe Double Room (Sofa Bed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Murphy Bed
  • Free WiFi

View all photos for Deluxe Suite (Single Use)

Down comforters, minibar, in-room safe, desk

Deluxe Suite (Single Use)

  • 495 sq ft
  • Sleeps 1
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite

Down comforters, minibar, in-room safe, desk

Deluxe Suite

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Madrid

Located in San Blas-Canillejas, Eurostars Puerta Madrid is 2.6 mi (4.2 km) from Riyadh Air Metropolitano and within a 15-minute drive of other popular attractions like Bernabéu Stadium. This 4-star hotel has 194 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym.

What's nearby

  • La Quinta de los Molinos Park - 6 min walk - 0.4 miles
  • Calle de Alcalá - 13 min walk - 0.7 miles
  • Arturo Soria Plaza Shopping Center - 17 min walk - 1.0 mile
  • Alcala Norte - 18 min walk - 1.0 mile
  • Centro Comercial Campo de las Naciones - 3 min drive - 1.4 miles

Getting around

  • San Fernando Henares Station - 9 min drive
  • Suanzes Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 11 min drive

Restaurants

  • ‪Happiness - ‬10 min walk
  • ‪Junior's - ‬12 min walk
  • ‪Santagloria Coffee & Bakery - ‬7 min walk
  • ‪Cafetería El Rincón - ‬12 min walk
  • ‪Bar Antonio - ‬11 min walk

About this property

Eurostars Puerta Madrid

Guests of Eurostars Puerta Madrid enjoy a gym, free WiFi in public areas, and meeting rooms. Self parking is offered for EUR 15 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include coffee/tea in a common area and a terrace.
Guests can expect free WiFi and 32-inch TVs with satellite channels. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Minibars, safes, and desks are also available.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 9 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Built in 2000
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 9 for children
  • Covered self parking fee: EUR 15 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses some solar energy
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-1:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • This property uses solar energy.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • Parking has height restrictions.

Property is also known as

Silken Puerta Madrid
Silken Puerta Madrid Madrid
Hotel Silken Puerta Madrid Hotel
Hotel Silken Puerta Madrid Madrid
Hotel Silken Puerta Madrid Hotel Madrid

Frequently asked questions

What's there to do around Eurostars Puerta Madrid?

This hotel is situated in San Blas-Canillejas within a short 14-minute walk of Calle de Alcalá and also 19 minutes on foot from Arturo Soria Plaza Shopping Center. You'll also find Riyadh Air Metropolitano and Real Madrid City within a short drive.

How much does it cost to stay at Eurostars Puerta Madrid?

As of Jun 21, 2026, prices found for a 1-night stay for 2 adults at Eurostars Puerta Madrid on Jul 17, 2026 start from $102, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Eurostars Puerta Madrid?

Yes, covered parking is offered for EUR 15 per day. An electric car charging station and wheelchair-accessible parking are also available for guests.

Does Eurostars Puerta Madrid feature a casino?

No, Eurostars Puerta Madrid doesn't have a casino.

Is there an indoor pool at Eurostars Puerta Madrid?

No, there is no indoor pool at this hotel.

Is Eurostars Puerta Madrid good for couples?

Amenities that appeal to couples at this hotel include a down comforter, a minibar, and a separate bathtub and shower.

Are there hot tubs at Eurostars Puerta Madrid?

No, there isn't a spa tub at this hotel.

Does Eurostars Puerta Madrid have a restaurant with a breakfast menu?

Yes, Eurostars Puerta Madrid serves buffet breakfast each morning for a surcharge from its restaurant.

Will Eurostars Puerta Madrid allow pets to stay free of charge?

No, pets aren't allowed at Eurostars Puerta Madrid.

Are there connecting rooms at Eurostars Puerta Madrid?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Eurostars Puerta Madrid?

The closest major airport to Eurostars Puerta Madrid is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 5.5 mi away (11 minutes by car).

Can I book a room with a balcony at Eurostars Puerta Madrid?

No, you won't find guestrooms with balconies at Eurostars Puerta Madrid.

Eurostars Puerta Madrid Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 349 out of 670 reviews
Rating 8 - Good. 223 out of 670 reviews
Rating 6 - Okay. 55 out of 670 reviews
Rating 4 - Poor. 25 out of 670 reviews
Rating 2 - Terrible. 18 out of 670 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Andreas

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, grad location, friendly staff
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Grate rooms, clean and friendly staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable bed and clean
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Luis Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good business hotel.

Great hotel, comfortable, nice breakfast included.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Roberto Salazar

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a good hotel located close to the airport.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to stay near airport.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

LUIS G

Liked: Cleanliness, amenities, property conditions & facilities
My stay was excellent! The staff were incredibly kind, courteous, and helpful. The room was spotless and very comfortable. I also want to thank them for serving the ONE OF best breakfast in Madrid — delicious and beautifully presented. Highly recommended!
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Adriana

Liked: Staff & service, property conditions & facilities
The property is okay and close to the airport
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Abigail

Liked: Staff & service
We didn’t get breakfast but I did appreciate being able to have an early check in. Only issue was there was hair on the shower assuming from previous guests… there was a full body mirror.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Ana Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place to stay if you need somewhere to sleep, but if you’re planning to go to turistic areas everything is far away.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Out of the city, but excellent bus service into the centre
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very pleasant, hotel staffs were very friendly and helpful, very clean room and the cleanliness was maintained throughout our stay, breakfast was of good quality and had various choices , especially healthier choices, check in/out was made at an ease.i would recommend my family and friends,and I would return without doubts.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent no frills hotel. Good breakfast, clean rooms, attentive staff. Not elegant, just effective.
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

noris

Liked: Cleanliness, staff & service
The bed was comfortable.
Stayed 3 nights in Sep 2023
Verified

6/10 Okay

Joelle

Disliked: Staff & service, property conditions & facilities, room comfort
Strictly a hotel to stay 1 night if you have to get or you arrive from airport.
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

Mohamed

Disliked: Cleanliness, amenities, property conditions & facilities
The TV was not connecting to the Wi-Fi, and the staff mentioned they were unable to fix it. The hotel is also in need of renovation, as the overall condition feels very old.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Meghna

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get the bus and get into the city center area
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Sheniz

Liked: Property conditions & facilities
Very clean, great service
Stayed 4 nights in May 2024
Verified

8/10 Good

Reza

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Kimoi

Liked: Staff & service, amenities, property conditions & facilities
Best hotel in Madrid. They are very helpful and honor all your requests as best as possible The sixth floor hangout is nice !
Stayed 6 nights in Jul 2022
Verified

8/10 Good

Anadri

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Adi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, well located if you don't want to look for parking inside the city. Close to the airport. Amenities were ok. Basic breakfast. Overall experience - Good!
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellet
Stayed 1 night in May 2025
Verified

10/10 Excellent

Michael

Liked: Amenities
Quiet industrial type neighborhood. Not much to do,no shopping or restaurants.
Stayed 4 nights in May 2024