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Melia Madrid Serrano

4.0 star property

Choose dates to view prices

Photo gallery for Melia Madrid Serrano

Lobby sitting area
Creator video - submitted by Anastasia Lepa | Traveler
Seasonal outdoor pool, open noon to 7:00 PM, pool umbrellas
Reception
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Calle de Claudio Coello, 139, Madrid, Madrid, 28006
  • Place, Paseo de la Castellana
    ‪1 min walk‬
  • Place, Golden Mile
    ‪1 min walk‬
  • Place, U.S. Embassy
    ‪2 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Premium Connecting Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Connecting Room

  • Sleeps 4
  • Free WiFi

View all photos for Family Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Room

  • Sleeps 3
  • Free WiFi

View all photos for Communicated Room (Premium)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Communicated Room (Premium)

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds OR 4 Twin Beds
  • Free WiFi

View all photos for The Level Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

The Level Room

8.6 out of 10
Excellent
(8 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premium Room (The Level)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room (The Level)

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premium Room, Bathtub (Grand, The Level)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, Bathtub (Grand, The Level)

  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite (The Level)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite (The Level)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Supreme Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Supreme Room

9.0 out of 10
Wonderful
(16 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premium Room, Bathtub (Grand, The Level, (2+2))

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, Bathtub (Grand, The Level, (2+2))

  • 344 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

Triple Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Triple Room

9.4 out of 10
Exceptional
(13 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premium Room, Bathtub (Grand, The Level, (2+1))

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, Bathtub (Grand, The Level, (2+1))

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite (The Level (2+2))

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite (The Level (2+2))

10.0 out of 10
Exceptional
(2 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite (The Level (3+1))

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite (The Level (3+1))

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Communicated Room (Premium, (4+1))

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Communicated Room (Premium, (4+1))

  • 538 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds OR 4 Twin Beds
  • Free WiFi

View all photos for Premium Room (The Level, (3 Ad))

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room (The Level, (3 Ad))

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premium Room (The Level, (2+1))

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room (The Level, (2+1))

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room (3+1)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Room (3+1)

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Supreme Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Supreme Room

  • Sleeps 2
  • Free WiFi

View all photos for Melia Room, Patio Garden View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Melia Room, Patio Garden View

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Melia Room, Exterior View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Melia Room, Exterior View

7.0 out of 10
Good
(2 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premium Room, Bathtub (The Level)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, Bathtub (The Level)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premium Room, Bathtub (The Level, (2+1))

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, Bathtub (The Level, (2+1))

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite (The Level)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite (The Level)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite (The Level, (2+2))

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite (The Level, (2+2))

  • 527 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Communicated Room (Supreme)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Communicated Room (Supreme)

  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds OR 4 Twin Beds
  • Free WiFi

View all photos for Communicated Room (Melia, The Level)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Communicated Room (Melia, The Level)

  • 495 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Communicated Room (Grand Premium, The Level)

Communicated Room (Grand Premium, The Level) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Communicated Room (Grand Premium, The Level)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds OR 4 Twin Beds
  • Free WiFi

View all photos for Family Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Room

8.0 out of 10
Very good
(2 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Melia Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Melia Room

9.0 out of 10
Wonderful
(40 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room

9.0 out of 10
Wonderful
(10 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

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About the neighborhood

Madrid

Located in Salamanca, Melia Madrid Serrano is adjacent to U.S. Embassy with other popular attractions like Bernabéu Stadium within a couple of miles (3 km). This 307-room, 4-star hotel has conveniences like free in-room WiFi, a gym, and a 24-hour business center.

What's nearby

  • Paseo de la Castellana - 1 min walk - 0.0 miles
  • Golden Mile - 1 min walk - 0.1 miles
  • U.S. Embassy - 2 min walk - 0.1 miles
  • ABC Serrano - 5 min walk - 0.3 miles
  • Bernabéu Stadium - 3 min drive - 1.4 miles

Getting around

  • Nunez de Balboa Station - 6 min walk
  • Madrid Recoletos Station - 20 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 12 min drive

Restaurants

  • ‪federal - ‬2 min walk
  • ‪Asador de Aranda - ‬2 min walk
  • ‪East Crema Coffee - ‬2 min walk
  • ‪Restaurante Thong - ‬4 min walk
  • ‪Castizo - ‬3 min walk

About this property

Melia Madrid Serrano

Melia Madrid Serrano features a gym, free WiFi in public areas, and meeting rooms. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.
LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 32 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 35 for adults and EUR 17.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Arado

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • High chair
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 5,640 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (63 inch wide door)
  • Front entrance ramp
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1975
  • Eco-friendly cleaning products used
  • Lifeguards
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property provides central air conditioning and heating (availability based on the season).

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 35 for adults and EUR 17.5 for children
  • Nearby parking fee: EUR 32 per day (656 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from May 25 to September 10.
  • Pool access available from noon to 7:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Meliá Madrid Serrano Hotel

Meliá Galgos Hotel

Melia Galgos Hotel Madrid

Meliá Galgos Hotel Madrid

Meliá Galgos Madrid

Melia Hotel Galgos

Meliá Serrano Hotel

Meliá Serrano

Meliá Galgos

Meliá Madrid Serrano Galgos

Meliá Madrid Serrano

Melia Madrid Serrano Hotel

Melia Madrid Serrano Madrid

Melia Madrid Serrano Hotel Madrid

Frequently asked questions

Is a free cancellation option available at Melia Madrid Serrano?

Melia Madrid Serrano offers free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Melia Madrid Serrano?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Melia Madrid Serrano on Jun 28, 2026 start from $327, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Melia Madrid Serrano?

This hotel is situated in Salamanca, just steps from Paseo de la Castellana, and within a 10-minute walk of Golden Mile and ABC Serrano. You'll also find Bernabéu Stadium and Gran Via within a short drive.

Is parking available on site at Melia Madrid Serrano?

No, there isn't parking available at the hotel.

Does Melia Madrid Serrano include a casino on the premises?

No, Melia Madrid Serrano doesn't have a casino.

Is there an indoor pool at Melia Madrid Serrano?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between noon and 7:00 PM and the seasonal pool will be open from May 25 until September 10.

Is Melia Madrid Serrano a good place to stay for couples?

There are many amenities for couples at this hotel, including a restaurant and a bar/lounge plus some guestrooms feature a fireplace.

Does Melia Madrid Serrano have a hot tub?

No, this hotel doesn't have a spa tub.

Does Melia Madrid Serrano feature a restaurant that includes a breakfast menu?

Yes, Melia Madrid Serrano serves buffet breakfast for a surcharge each morning at Arado.

Does Melia Madrid Serrano allow pets to stay for free?

No, pets aren't allowed at Melia Madrid Serrano.

Does Melia Madrid Serrano have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Melia Madrid Serrano?

The closest major airport to Melia Madrid Serrano is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 7.5 mi away (12 minutes by car).

Are there rooms with balconies that I can book at Melia Madrid Serrano?

No, there aren't any guestrooms at Melia Madrid Serrano that offer a balcony.

Does Melia Madrid Serrano have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Melia Madrid Serrano.

Melia Madrid Serrano Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 558 out of 823 reviews
Rating 8 - Good. 173 out of 823 reviews
Rating 6 - Okay. 60 out of 823 reviews
Rating 4 - Poor. 12 out of 823 reviews
Rating 2 - Terrible. 20 out of 823 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

IGNACIO

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Marco

Liked: Cleanliness, amenities, property conditions & facilities
Great spacious rooms.. if you can stay in Level rooms a super plus.. Great for families
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Mario

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel with great staff
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Rummel Aubin Medina

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, very professional, perfect location for visiting the city.
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

mijal

Liked: Cleanliness, amenities, property conditions & facilities
Great location , super nice staff . Good breakfast , everything was spot on . Will stay there again
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

raymundo

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
All of the above plus great location.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
good staff, and very nice lobby.. simple room.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Blanca

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff and the triple room was good and clean. Breakfast was fantastic!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, amenities, property conditions & facilities
The front reception staff was great and helpful. The door man were always willing to help…
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Maria Josefina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great and location is excellent
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT stay for families !! Great location!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location, staff in great attitud, nice rooms
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities
The room was the nicest room I’ve ever stayed in
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and shared recommendations in the area.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Silvia Maria Salas

Excelent
Stayed 6 nights in Dec 2025
Verified

6/10 Okay

Francisco

Liked: Cleanliness, property conditions & facilities
Good, but overpriced.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

ZEUS

Liked: Cleanliness, amenities, property conditions & facilities
Every thing was great
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Carlos

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The breakfast buffet is great. The location is great too.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Delicious breakfast, rooms could be updated! Lobby is nice and area around is ideal for madrid
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Diego

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was very nice
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Joana

The rooms do not have air conditioning in the Winter. They have central heating. The rooms were quite hot. I had to borrow a fan to try to sleep. The beds were quite small and not very comfortable.
Stayed 1 night in Feb 2026