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Melia Madrid Serrano

Hotel with a seasonal outdoor pool, steps from U.S. Embassy

Choose dates to view prices

Where to?

Dates

July 2025

1

August 2025

Restaurant

Creator video

Seasonal outdoor pool, open noon to 7:00 PM, pool umbrellas

Seasonal outdoor pool, open noon to 7:00 PM, pool umbrellas

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pool
Bar
Parking available
Gym
Room service

Explore the area

Calle de Claudio Coello, 139, Madrid, Madrid, 28006

Gran Via
‪3 min drive‬
Bernabéu Stadium
‪3 min drive‬
Puerta del Sol
‪4 min drive‬
Madrid (MAD-Adolfo Suárez Madrid-Barajas)
‪11 min drive‬

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Room options

Triple Room | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Triple Room

Exceptional

280 sq ft
Sleeps 3
1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Family Room (3+1)

Exceptional

323 sq ft
Sleeps 4
1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Premium Communicated Room

Exceptional

538 sq ft
Sleeps 4
1 Queen Bed OR 2 Twin Beds

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Grand Premium (2+2)

431 sq ft
Sleeps 4
1 Double Bed OR 2 Twin Beds

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Premium The Level Room

Wonderful

301 sq ft
Sleeps 2
1 Double Bed OR 2 Twin Beds

The Level Room | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

The Level Room

Excellent

280 sq ft
Sleeps 2
1 Double Bed OR 2 Twin Beds

Melia Room | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Melia Room

Wonderful

237 sq ft
Sleeps 2
1 Queen Bed OR 2 Twin Beds

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Premium Room

Wonderful

269 sq ft
Sleeps 2
1 Queen Bed OR 2 Twin Beds

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Supreme Room

Excellent

269 sq ft
Sleeps 2
1 Queen Bed OR 2 Twin Beds

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Family Room

Exceptional

269 sq ft
Sleeps 3
1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Grand Premium The Level (2+1)

Exceptional

431 sq ft
Sleeps 3
1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Junior Suite (The Level (3+1))

538 sq ft
Sleeps 4
1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Junior Suite (The Level (2+2))

538 sq ft
Sleeps 4
1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Grand Premium The Level

431 sq ft
Sleeps 3
1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Premium Room (Premium Communicated Room (4+1))

431 sq ft
Sleeps 5
1 Queen Bed OR 2 Twin Beds

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Premium Room (Premium The Level (2+1))

237 sq ft
Sleeps 3
1 Double Bed OR 2 Twin Beds

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Premium Room (Premium The Level (3 AD))

280 sq ft
Sleeps 3
1 Double Bed OR 2 Twin Beds

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

The Level Junior Suite

Exceptional

538 sq ft
Sleeps 4
1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Lobby

Premium The Level Room

Sleeps 3
1 Double Bed OR 2 Twin Beds

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Melia Room

Sleeps 2
1 King Bed OR 2 Twin Beds

Melia Twin Room

Sleeps 2
2 Twin Beds

The Level Premium Room

Sleeps 2
1 Double Bed OR 2 Twin Beds

Lobby

The Level Room

Sleeps 2
1 Double Bed OR 2 Twin Beds

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Premium Connecting Room

Sleeps 4
1 Double Bed OR 2 Twin Beds

Lobby

The Level Grand Premium Room

Sleeps 2
1 Double Bed OR 2 Twin Beds

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Premium Room

Sleeps 2
1 Double Bed OR 2 Twin Beds

Premium Room Communication

Sleeps 4
1 Queen Bed OR 2 Twin Beds

The Level Junior Suite

Sleeps 4
2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

Lobby

Junior Suite The Level

Sleeps 4
1 Double Bed OR 2 Twin Beds

Melia King Room

Sleeps 2
1 King Bed

The Level Twin Room

Sleeps 2
2 Twin Beds

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View from room

NH Collection Madrid Gran Vía

Madrid Centro

Pet friendly
Free WiFi
Restaurant
Air conditioning

$222 nightly

Aug 1 - Aug 2

Total includes taxes and fees

About the neighborhood

Madrid

Located in Salamanca, Melia Madrid Serrano is adjacent to U.S. Embassy with other popular attractions like Bernabéu Stadium within a couple of miles (3 km). This 340-room, 4-star hotel has conveniences like free in-room WiFi, a gym, and a 24-hour business center.

What's nearby

WiZink Center - 3 min drive - 1.2 miles
Bernabéu Stadium - 3 min drive - 1.6 miles
Gran Via - 3 min drive - 1.4 miles
Prado Museum - 4 min drive - 1.8 miles
Puerta del Sol - 4 min drive - 1.8 miles

Getting around

Nunez de Balboa Station - 6 min walk
Madrid Recoletos Station - 20 min walk
Adolfo Suarez Madrid-Barajas Airport (MAD) - 12 min drive

Restaurants

‪El Asador de Aranda - ‬2 min walk
‪Makkila - ‬2 min walk
‪Naked & Sated - ‬3 min walk
‪Nájera Plus - ‬1 min walk
‪29 Fanegas - ‬2 min walk

About this property

Melia Madrid Serrano

Hotel with a seasonal outdoor pool, steps from U.S. Embassy

Melia Madrid Serrano features a gym, free WiFi in public areas, and meeting rooms. Self parking is offered for EUR 25 per day. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.

LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and free toiletries. Minibars, safes, and desks are also available. Housekeeping is available on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Languages

English, French, German, Italian, Spanish

Similar properties

Lobby

Free WiFi
Restaurant
Air conditioning
Gym

$177 nightly

Jul 27 - Jul 28

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Electric car charging station on site
Offsite parking available (EUR 25 per day)
Self parking on site (EUR 25 per day)

Food and drink

Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 35 for adults and EUR 17.50 for children
A bar/lounge
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Arado

Things to do

Bicycle tours
Gym
Seasonal outdoor pool
TV in common areas

Family friendly

Babysitting (surcharge)
In-room crib
Laundry facilities
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services

Business services

24-hour business center
Computer station
Conference space
Meeting rooms

Outdoors

Pool loungers
Pool umbrellas
Terrace

Spa

In-room massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (63 inch wide door)
Front entrance ramp
Magnifying mirror
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible restaurant

More

1 building
7 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1975
Eco-friendly cleaning products used
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Egyptian cotton sheets
Free crib
Pillow menu

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

LCD TV with cable/satellite channels

Food and drink

Minibar
Room service

More

Air conditioning
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Iron/ironing board on request
Laptop workspace
LED lighting
Recycling
Safe
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

This property doesn't allow pets

Children and extra beds

Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately EUR 35 for adults and EUR 17.5 for children
Self parking fee: EUR 25 per day
Nearby parking fee: EUR 25 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards, debit cards, and cash

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
Guests must contact this property in advance to reserve cribs/infant beds.
This property accepts credit cards, debit cards, and cash.
This property uses a grey water recycling system and eco-friendly cleaning products.
Onsite safety features include a smoke detector.
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).

Additional information about polices, regulations, and more:

Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
The seasonal pool is open from May 25 to September 10.
Pool access available from noon to 7:00 PM.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Meliá Madrid Serrano Hotel

Meliá Galgos Hotel

Melia Galgos Hotel Madrid

Meliá Galgos Hotel Madrid

Meliá Galgos Madrid

Melia Hotel Galgos

Meliá Serrano Hotel

Meliá Serrano

Meliá Galgos

Meliá Madrid Serrano Galgos

Meliá Madrid Serrano

Melia Madrid Serrano Hotel

Melia Madrid Serrano Madrid

Melia Madrid Serrano Hotel Madrid

Frequently asked questions

Is a free cancellation option available at Melia Madrid Serrano?

Melia Madrid Serrano offers free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Melia Madrid Serrano?

As of Jul 1, 2025, prices found for a 1-night stay for 2 adults at Melia Madrid Serrano on Jul 11, 2025 start from $293.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Melia Madrid Serrano?

This hotel is situated in Salamanca, just steps from Paseo de la Castellana, and within a 10-minute walk of Sorolla Museum and Golden Mile. You'll also find Bernabéu Stadium and Gran Via within a short drive.

Is parking available on site at Melia Madrid Serrano?

Yes, parking is offered for EUR 25 per day. Electric car charging is also available for guests.

Does Melia Madrid Serrano include a casino on the premises?

No, Melia Madrid Serrano doesn't have a casino.

Is there an indoor pool at Melia Madrid Serrano?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between noon and 7:00 PM and the seasonal pool will be open from May 25 until September 10.

What amenities will couples enjoy at Melia Madrid Serrano?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and a restaurant.

Does Melia Madrid Serrano have a hot tub?

No, there isn't a spa tub at this hotel.

Does Melia Madrid Serrano feature a restaurant that includes a breakfast menu?

Yes, Melia Madrid Serrano serves buffet breakfast for a surcharge each morning at Arado.

Does Melia Madrid Serrano allow pets to stay for free?

No, pets aren't allowed at Melia Madrid Serrano.

Does Melia Madrid Serrano have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Melia Madrid Serrano?

The closest major airport to Melia Madrid Serrano is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 7.5 mi away (12 minutes by car).

Are there rooms with balconies at Melia Madrid Serrano?

No, you won't find guestrooms with balconies at Melia Madrid Serrano.

Does Melia Madrid Serrano have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Melia Madrid Serrano.

Melia Madrid Serrano Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Good

Andres

Business traveler

May 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great located hotel, with magnificent breakfast. Rooms could be upgraded and bathrooms could be cleaned much better. Reserved a queen bed and received a 2 twin bedroom

Stayed 1 night in Apr 2025

8/10 Good

Josef

Apr 1, 2025

Liked: Staff & service

Stayed 2 nights in Mar 2025

8/10 Good

George

Mar 24, 2025

Stayed 1 night in Mar 2025

6/10 Okay

Joanna

Mar 22, 2025

Liked: Cleanliness, room comfort

Disappointing customer service experience

Starting at check in, I enquired about upgrading to use level lounge which I have used many times at the sister property Melia Castilla. The price was extremely high and I asked did they could reduce this cost but to no avial, which was disappointing. I was then allocated a very dark interior room with very little sunlight. I asked to move rooms and was offered a light larger room on the 2nd floor, however the street noise was extremely loud and as I had to work for the day, this was not going to work. I als to move rooms yet again and was moved to the 4th floor with a view of the side street so quieter and I excepted. Thought the room moving process I was made to feel like an inconvenience from reception staff, despite my valid reasons, the staff were not friendly and this was a huge disappointment. Always ask for a new room if you are not entirely happy with the first choice as this properly has many difference options for the same room category. The towels in the room are rough, not fluffy and soft like other Melia properties and the hotel itself is looking very tired. The walls all need a lick of paint, especially in the corridors and the windows in the corridors need replacing. On the flip side, the bar staff were nice and friendly and provided a good atmosphere for an evening drink. The breakfast was outstanding. 10/10. a disappointing stay, Melia need to step up on customer service training and remind staff here that The customer is always right!!

Stayed 2 nights in Mar 2025

10/10 Excellent

Sheila

Mar 19, 2025

Stayed 2 nights in Mar 2025

10/10 Excellent

Lorraine

Traveled with group

Mar 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Muy conveniente la ubicación

Stayed 2 nights in Mar 2025

2/10 Terrible

Ana

Mar 16, 2025

Stayed 2 nights in Mar 2025

10/10 Excellent

salvador, doral

Traveled with partner

Mar 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelente muy lujoso y bien ubicado

Stayed 2 nights in Feb 2025

8/10 Good

Manuel

Traveled with partner

Mar 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Convenient

Stayed 2 nights in Feb 2025

10/10 Excellent

Rosanna

Mar 3, 2025

Liked: Cleanliness

Stayed 5 nights in Feb 2025

10/10 Excellent

Alicia

Feb 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2025

10/10 Excellent

Froy

Feb 25, 2025

Stayed 2 nights in Feb 2025

10/10 Excellent

Mark

Traveled with family

Feb 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Stayed 1 night in Feb 2025

10/10 Excellent

Carlos E Alba, DALLAS

Business traveler

Feb 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent location and staff, great buffet breakfast, and great rooms. All for a reasonable price.

Stayed 18 nights in Jan 2025

8/10 Good

Jose

Feb 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Dec 2024

10/10 Excellent

MANOLA

Traveled with family

Jan 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved our stay and the food.

Stayed 4 nights in Dec 2024

8/10 Good

Stephen

Business traveler

Jan 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

10/10 Excellent

Daniel Marie

Jan 25, 2025

Stayed 1 night in Jan 2025

8/10 Good

Alberto

Jan 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jan 2025

10/10 Excellent

Tim

Jan 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great Location and property

Stayed 2 nights in Jan 2025

8/10 Good

Juan

Traveled with family

Jan 18, 2025

Liked: Cleanliness, staff & service, amenities

La ubicación, y la zona del bar. Excelentes!! La crítica son los colchones de las camas. No son buenos.

Stayed 6 nights in Dec 2024

10/10 Excellent

Ambar

Traveled with family and small children

Jan 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was very friendly and helpful. Very clean. Close to all the shops and restaurants. Would definitely stay here again.

Stayed 2 nights in Jan 2025

8/10 Good

Jose

Traveled with family

Jan 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good

Stayed 4 nights in Jan 2025

10/10 Excellent

EDUARDO

Traveled with family and small children

Jan 14, 2025

Liked: Amenities

Muy buen servicio, muy limpio y en el mejor sitio

Stayed 5 nights in Jan 2025

8/10 Good

Antonio

Traveled with family

Jan 10, 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 2 nights in Jan 2025

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