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Zel Madrid

3.0 star property

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Photo gallery for Zel Madrid

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Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Room service

Explore the area

View in a map
Gran Via 25, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Room options

Standard Room

7.6 out of 10
Good
(68 reviews)
  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Standard Room with Views

8.8 out of 10
Excellent
(40 reviews)
  • City view
  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Superior Room

8.0 out of 10
Very good
(5 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Superior Room (Gran Vía view)

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Standard Room (2+1)

8.4 out of 10
Very good
(9 reviews)
  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

Standard Room (3AD)

7.6 out of 10
Good
(17 reviews)
  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

Room (Superior Gran Via View Queen Bed 2+1)

  • City view
  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Room (Superior Gran Via View Queen Bed 3AD)

  • City view
  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Single room

7.4 out of 10
Good
(13 reviews)
  • 97 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Family Room

9.0 out of 10
Wonderful
(6 reviews)
  • 226 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Bunk Beds
  • Free WiFi

Triple Room

7.0 out of 10
Good
(4 reviews)
  • 205 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed
  • Free WiFi

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About the neighborhood

Madrid

Located in Madrid Centro, Zel Madrid is adjacent to Gran Via and within a 10-minute walk of other popular attractions like Puerta del Sol. This 175-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and dry cleaning/laundry services.

What's nearby

  • Gran Via - 1 min walk - 0.1 miles
  • Puerta del Sol - 3 min walk - 0.2 miles
  • Plaza de Callao - 5 min walk - 0.3 miles
  • Plaza de España - Princesa - 8 min walk - 0.5 miles
  • Plaza Mayor - 8 min walk - 0.5 miles

Getting around

  • Gran Via Station - 1 min walk
  • Madrid Recoletos Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Tapa Tapa - ‬1 min walk
  • ‪Picalagartos Sky Bar - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Zel Madrid

Zel Madrid features free WiFi in public areas, conference space, and laundry facilities. You can take advantage of discounted offsite parking, along with an area shuttle. The 24-hour front desk has staff standing by to help with luggage storage, tours or tickets, and securing valuables. Additional amenities include a vending machine and a reception hall.
Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Memory foam beds sport premium bedding and pillow menus, and bathrooms offer hair dryers. Safes and phones are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 26 per day); discounts available
  • Area shuttle

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 16 for adults and EUR 8 for children

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 904 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Built in 1925
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 8 for children
  • Nearby parking fee: EUR 26 per day (2625 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Air conditioning may be restricted to specific hours during certain times of the year in accordance with national or local laws.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Is free cancellation available at Zel Madrid?

Zel Madrid offers free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

What can I see near Zel Madrid?

This hotel is situated in Madrid Centro, just steps from Gran Via, and within a 10-minute walk of Puerta del Sol and Plaza de España - Princesa. You'll also find Plaza Mayor and Royal Palace of Madrid less than a mile away.

Is parking available on site at Hotel Madrid Gran Via 25 Affiliated by Meliá?

No, there isn't parking at the hotel but you'll find nearby parking for EUR 26 per day (discounts available).

Does Zel Madrid include a casino?

No, Zel Madrid doesn't have a casino.

Will I find an indoor pool at Zel Madrid?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Madrid Gran Via 25 Affiliated by Meliá?

Couples staying at this hotel will value amenities like a pillow menu, a city view in some guestrooms, as well as concierge services.

Are there hot tubs at Hotel Madrid Gran Via 25 Affiliated by Meliá?

No, there isn't a spa tub at this hotel.

Does Zel Madrid have a restaurant that serves breakfast?

Zel Madrid offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Zel Madrid allow pets to stay for free?

No, pets aren't allowed at Zel Madrid though service animals are welcome.

Are there connecting rooms at Hotel Madrid Gran Via 25 Affiliated by Meliá?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Zel Madrid?

The closest major airport to Zel Madrid is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 9.8 mi away (25 minutes by car).

Are there rooms with balconies that I can book at Hotel Madrid Gran Via 25 Affiliated by Meliá?

No, there aren't any guestrooms at Hotel Madrid Gran Via 25 Affiliated by Meliá that offer a balcony.

Zel Madrid Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 615 out of 1035 reviews
Rating 8 - Good. 219 out of 1035 reviews
Rating 6 - Okay. 119 out of 1035 reviews
Rating 4 - Poor. 48 out of 1035 reviews
Rating 2 - Terrible. 34 out of 1035 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

EDGAR ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Maria

Great location, good breakfast
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel
Stayed 1 night in Jun 2025
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything and the staff were really friendly
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Gloribel

Liked: Cleanliness, amenities, property conditions & facilities
Excellent property and location!
Stayed 8 nights in Jul 2025
Verified

10/10 Excellent

Kristell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel and excellent staff, loved everything, will definitely stay here in my next visit to madrid!!!
Stayed 6 nights in Apr 2025
Verified

10/10 Excellent

Carlomario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Omayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect area to stay, walking distance to restaurants and stores.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Nik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel overall.

Great location, clean room, great service, relatively not expensive.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Fidel

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoy the hotel it was awesome
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Maria

Professional staff and excellent location
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean, staff were very friendly and the location is central and walkable to everything!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - very cleab
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Enrique R.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel !
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Graet location, walk to a lot of attractions in Madrid
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Giraldo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Giraldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Marian

Beautiful place
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

David A. Gonzalez

Liked: Amenities, property conditions & facilities
Great location. Front desk staff is very nice and helpful, breakfast is very good and the staff is amazing
Stayed 2 nights in May 2025
Verified

8/10 Good

Kelly

Liked: Staff & service, property conditions & facilities
Nice stay, spacious rooms, friendly staff. Good location to walk to multiple attractions in Madrid.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Gloribel

Liked: Cleanliness, amenities, property conditions & facilities
Good location!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and seamless check in! Highly recommend!
Stayed 1 night in May 2025