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Hotel ILUNION Alcalá Norte

4.0 star property
Hotel with a restaurant, near Riyadh Air Metropolitano

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Photo gallery for Hotel ILUNION Alcalá Norte

Enjoy a stylish space with a sleek shelving unit, polished floor, and comfortable seating area.
Enjoy a comfortable dining experience in our stylish restaurant with cushioned seating and individual tables.
Experience a serene retreat with a large bed, two nightstands, and a stylish artwork.
Relax in the stylish lounge area with a comfortable sofa, armchairs, and a coffee table.
Guests can enjoy shaded seating in this outdoor area, surrounded by trees and modern buildings.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Room service
  • Laundry

Explore the area

Map
Calle de San Romualdo, 30, Madrid, Madrid, 28037
  • Riyadh Air Metropolitano
    ‪3 min drive‬
  • IFEMA
    ‪5 min drive‬
  • Bernabéu Stadium
    ‪9 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪7 min drive‬

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Room options

View all photos for Grand Double Room, 1 King Bed, Terrace

Grand Double Room, 1 King Bed, Terrace | 1 bedroom, down comforters, in-room safe, desk

Grand Double Room, 1 King Bed, Terrace

7.8 out of 10
Good
(6 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Single Use

1 bedroom, down comforters, in-room safe, desk

Double Room Single Use

  • 301 sq ft
  • City view
  • Sleeps 1
  • 2 Twin Beds OR 1 Double Bed

View all photos for Triple Room

1 bedroom, down comforters, in-room safe, desk

Triple Room

  • 301 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, down comforters, in-room safe, desk

Superior Double Room

7.0 out of 10
Good
(2 reviews)
  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | 1 bedroom, down comforters, in-room safe, desk

Double Room

9.4 out of 10
Exceptional
(79 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room, 2 adults and 1 child

1 bedroom, down comforters, in-room safe, desk

Triple Room, 2 adults and 1 child

  • 301 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room, Pet friendly

Double Room, Pet friendly | 1 bedroom, down comforters, in-room safe, desk

Double Room, Pet friendly

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Madrid

Located in San Blas-Canillejas within a short walk of Calle de Alcalá, Hotel ILUNION Alcalá Norte is within 2 miles (3 km) of Riyadh Air Metropolitano. This 4-star hotel has 212 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Riyadh Air Metropolitano - 3 min drive - 1.4 miles
  • IFEMA - 5 min drive - 2.5 miles
  • WiZink Center - 7 min drive - 3.3 miles
  • Bernabéu Stadium - 9 min drive - 4.6 miles
  • Gran Via - 10 min drive - 4.8 miles

Getting around

  • Coslada Station - 7 min drive
  • Suanzes Station - 11 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 10 min drive

Restaurants

  • ‪Tomaté - ‬7 min walk
  • ‪La Autentica - ‬5 min walk
  • ‪Mawersa - ‬10 min walk
  • ‪Panishop - ‬4 min walk
  • ‪Karrara - ‬8 min walk

About this property

Hotel ILUNION Alcalá Norte

Hotel with a restaurant, near Riyadh Air Metropolitano
Hotel ILUNION Alcalá Norte features a gym, free WiFi in public areas, and conference space. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, a terrace, and laundry facilities.
TVs come with satellite channels, and free WiFi keeps guests connected. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and free toiletries. Safes, phones, and desks are also available.
Recreational amenities at the hotel include a fitness center.

Languages

English, French, Italian, Romanian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 25 per day)
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Alcala Norte Restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,390 square feet of conference space
  • 6 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 30 per pet, per day
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 35 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 18.00 for adults and EUR 9 for children
  • Nearby parking fee: EUR 25 per day (33 ft away)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Alcalá Norte
Confortel Alcalá Norte
Confortel Alcala Norte Hotel Madrid
Confortel Alcala Norte Madrid
Confortel Alcalá Norte Madrid
Hotel Confortel Alcalá Norte
Hotel Confortel Alcalá Norte Madrid
Hotel ILUNION Alcalá Norte Madrid
Hotel ILUNION Alcalá Norte
ILUNION Alcalá Norte Madrid
ILUNION Alcalá Norte
Ilunion Alcala Norte Madrid
Hotel ILUNION Alcalá Norte Hotel
Hotel ILUNION Alcalá Norte Madrid
Hotel ILUNION Alcalá Norte Hotel Madrid

Frequently asked questions

Is free cancellation available at Hotel ILUNION Alcalá Norte?

Hotel ILUNION Alcalá Norte provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What can I see close to Hotel ILUNION Alcalá Norte?

This hotel is situated in San Blas-Canillejas within a short 9-minute walk of Calle de Alcalá. You'll also find Gran Via and El Retiro Park within a short drive.

Is there parking available at Hotel ILUNION Alcalá Norte?

Yes, though parking is available on request.

Does Hotel ILUNION Alcalá Norte feature a casino on the premises?

No, Hotel ILUNION Alcalá Norte doesn't have a casino.

Is there an indoor pool at Hotel ILUNION Alcalá Norte?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel ILUNION Alcalá Norte?

Couples staying at this hotel will appreciate amenities like a down comforter as well as a bar and a restaurant.

Does Hotel ILUNION Alcalá Norte have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel ILUNION Alcalá Norte have a restaurant that serves breakfast?

Yes, Hotel ILUNION Alcalá Norte serves buffet breakfast for a surcharge each morning at Alcala Norte Restaurant.

Does Hotel ILUNION Alcalá Norte allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel ILUNION Alcalá Norte for a fee of EUR 30 per pet, per day.

Does Hotel ILUNION Alcalá Norte have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel ILUNION Alcalá Norte?

The closest major airport to Hotel ILUNION Alcalá Norte is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 5.3 mi away (10 minutes by car).

Can I book a room with a balcony at Hotel ILUNION Alcalá Norte?

No, there aren't any guestrooms with balconies at Hotel ILUNION Alcalá Norte.

Does Hotel ILUNION Alcalá Norte have a wedding venue on site?

Take advantage of the wedding venue at Hotel ILUNION Alcalá Norte if you plan to say "I do" during your trip.

Hotel ILUNION Alcalá Norte Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 568 out of 1001 reviews
Rating 8 - Good. 321 out of 1001 reviews
Rating 6 - Okay. 65 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Anthony

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient with helpful staff and a decent breakfast buffet
Stayed 2 nights in Apr 2025

6/10 Okay

Roberto Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful in general. It needs to improve its included breakfast by offering a wider variety of items. The A/C in the room (very spacious) was not working properly. The pillows need to be changed to better ones because the ones that were offered do not give the proper head support. Also, the mattresses need to be changed to more comfortable ones. Loved the Ilunion brand shampoo/body soap that was offered. The staff was very friendly and very helpful and prompt when I was checked in to an uncleaned room by mistake. The situation was resolved right away. I like the proximity of the property to the airport which is one of the main reasons I chose it. I would like to see the property improve in the mishaps mentioned above to consider another future stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent value for money, the room was spacious, the bed very large, the air con worked as did the Wi-Fi. The reception was open 24 hours and the restaurant stayed open until 23:00. The breakfast was very nice and there is also an Irish bar, a couple of restaurants and a supermarket very close by. The bus stop into town was a few yards away and the Metro was only a 17 minute walk away. When I go back to Madrid, I will look to stay here again.
Stayed 3 nights in Mar 2025

8/10 Good

Manuel, Pembroke Pines

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and staff are excellent for a 4-star-hotel. The bus stop for line 28 to Puerta de Alcala is across the hotel and the subway station Suances is at 12 minutes walk.
Stayed 5 nights in Mar 2025

10/10 Excellent

Glenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was wonderful super close to the stadium Metropolitano, close to transportation, room bed, restaurant , food, services and staff were absolutely oustanding.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Olivia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Scott

Business traveler
Liked: Cleanliness, staff & service, amenities
Heater fan in the room was quite noisy. Had to turn it off at night.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Hollyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room to be close for an Athletico Madrid soccer game. The facilities themselves are very nice and clean. Area around it is not great for hanging out.
Stayed 1 night in Mar 2025

8/10 Good

Elmira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean and modern. The staff were nice and helpful. However the menu of their dinner was so limited to me. Also I feel like for breakfast it is better if the waiter come to the desk and fill up the coffee if requested. The cleaner always got my cups and clean it and return it to me. I expected to get the new ones not washing them in front of me. There was no catalogue in the room even specifing how to call the reception. The handsoap was not provided. when I asked about it they gave me a body lotion saying it does the same thing. It would be nice if they provided the room with a bottle of mineral water. The location was pretty close to airport but dont expect to find anything around there not even a nice restaurant to go.
Stayed 4 nights in Mar 2025

10/10 Excellent

Miguel, Trujillo Alto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpio, hermoso y cómodo. El staff muy amable. Ya es la segunda ocasión que optamos por este hotel. Es muy tranquilo.
Stayed 1 night in Dec 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 2 nights in Feb 2025

10/10 Excellent

Zerina

Liked: Cleanliness, staff & service, property conditions & facilities
All perfect! Love it!

10/10 Excellent

Jessie

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Every single person that worked at the hotel that we spoke with was absolutely wonderful and helpful. The bartender went above and beyond to provide me a little carafe of milk for my daily tea. The check in desk was very helpful on transportation options. The housekeeping staff was top notch on keeping it clean and if they saw us, checking to make sure we'd be out when they got there. An absolute delight! The ONLY downside being it's not in city center (which I saw as a plus), but that means transportation to get to anything was necessary, it was fairly easy during the week, but spotty on the weekend. But that's not at all the hotels fault.
Stayed 5 nights in Jan 2025

10/10 Excellent

Rola

Liked: Property conditions & facilities
Good hotel 👌 Far from the center of Madrid
Stayed 2 nights in Jan 2025

10/10 Excellent

Musa

Liked: Cleanliness, property conditions & facilities
Great place great surrounding
Stayed 2 nights in Jan 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Very clean
Stayed 1 night in Jan 2025

10/10 Excellent

Babar

Stayed 3 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was generally very good , only I had requested a pet accomodation and when I called to confirm they haven’t receivea the request or they didn’t know about it And when we arrived to the hotel the room was occupied still by a couple
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Stayed 5 nights in Dec 2024