I loved the friendliness of the front staff but didn’t appreciate the lack of service of the restaurant service. They were there with a sole purpose - clean and open tables but never made sure that their existing tables were well served.
Located in Madrid Centro within a short walk of Prado Museum, Radisson RED Madrid is within a mile (2 km) of other popular sights such as Gran Via. This 260-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a gym.
This hotel serves as home to a cocktail bar, along with a theme restaurant that specializes in Basque cuisine. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
55-inch LED TVs come with digital channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include safes, phones, and desks. Housekeeping is available on request.
At Radisson RED Madrid, guests have access to a gym, a rooftop terrace, and free WiFi in public areas. Self parking is available for EUR 28 per night. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a computer station, and express check-in.
I loved the friendliness of the front staff but didn’t appreciate the lack of service of the restaurant service. They were there with a sole purpose - clean and open tables but never made sure that their existing tables were well served.
Dear Cindy,Thank you for choosing Radisson RED Madrid for your stay. We are glad to hear you enjoyed the friendliness of the front staff. We apologise for the restaurant issues and we have shared your feedback with the restaurant manager. We hope to welcome you again soon and offer you an incredible experience.Best regards,
Dear Tawana, thanks for your good comments! We are glad you enjoyed your stay, looking forward to welcoming you back soon. With best regards, Wojtek