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NH Madrid Zurbano

4.0 out of 5.0

Recent guest reviews

The hotel seems recently decorated, very modern rooms and bathroom. Extremely clean room as well. But unfortunately the walls so thin that you can hear everything. The heating was not working and and felt like wind coming thru the wall and window glass. The single room is so small that almost feel like you are in a prison and the view was really really bad. If they renovate the hotel rooms so nicely they should have put money to the isolation and sound proofing. It is too expensive for a room like that. The location is perfect, but because of the rooms are so noisy would never pay the money again to stay there.It is very disappointing that you pay lot of money expecting 4* and at the end what you get is not even 3* room. Anyway I left the room 9am every morning and back after midnite so fortunately I did not need light, otehrwise would have been more mad.

The hotel is stylish and cosy. The staff is super friendly and helpful. Breakfast is superb. At the reception desk I definitely have to mention the support given to us by Mr. Mariano, answering all our inquisitiveness. In the breakfast room Mr. Carlos gave us an outstanding service, very professional and careful. I will definitely go back there anytime I will be Madrid

I wish to remark the excellent service of the restaurant's staff. Mr. Juan Manuel is a great person, Carlos is also very helpful. The hotel is very clean and very comfortable. It's located in a quiet neighborhood in the middle of the city.

Good hotel comfortabele beds, nice breakfast, it is in a good location for business travelers, close to ambasies as well, plenty good restaurants, just ask for a room not close to the elevator as it makes a lot of noise

I stayed at this hotel from `12/21 to 12/24 to attend the El Clasico Game at Santiago Bernabeu. It is a beautiful comfortable, clean hotel. Strategically located not far from the stadium and Madrid centro. Easy access to train stations, buses and City tour pick ups sites.

The hotel location is good, it is on the middle. easy access to center,serrano,stadium or the airport the breakfast is average , i tried better ones at other NH hotels.Breads and coffee are not good. the staff was friendly

I've stayed in this hotel many times and it's impeccable: everything works: the bed is tough and great, the shower perfect and the amenities enough. Breakfast is extremely abundant and varied. So, nothing exciting but extremely practical: the typical good business hotel.

All the staff were very friendly, helpful & professional. Great breakfast but if preferred there are some nice cafe type breakfasts to be had nearby. Easy to get to on the Metro. I would have preferred to be overlooking the quiet street rather than the inner well, but as I was only there two nights it wasn’t a real problem. A pity the Standard rooms do not have tea or coffee making facilities.

Hello, I can definetly not recommend this hotel. The Rooms are small, even smaller then small i would say 12 square meters and because of big space between door and the bottom of the floor you can hear every walk in the corridor. First day I got a room where i was scared that an airplane is crashing into the building because in the wall of the room was a pipe so you could hear every toilet walk from the neighbor in the higher floor. I changed the room on next day but my business trip was already gone after one night without sleep. All the rooms are to small and not real sun entrance so it feels a little bit like i a small jail room. Is the first time in my life that i spend time on writing feedback but i definetly not recommend this hotel to any guest. Paying 150 euro i expected a NH quality hotel with 3 stars but the true is that is maximum a 2 star hotel and definetly not NH standard. Far as lucky i was there not with my girlfriend to have a romantic stay because in this hotel it would be a shame. Sorry but NH should think about to close this building. Improvement not possible.

Good option if you coming for a business trip to madrid, well located in the city center just few steps from dining places, clean and friendly service as well. Breakfast buffet good quality and Lot of options.

Calle de Zurbano, 79-81 Madrid Madrid

Hotel highlights

  • Close to Santiago Bernabeu Stadium
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Chamberi within a mile (2 km) of Santiago Bernabeu Stadium, NH Madrid Zurbano is within 2 miles (3 km) of other popular sights such as Prado Museum. This 257-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a fitness center. Plaza Mayor and Thyssen-Bornemisza Museum are also nearby.


This hotel serves as home to a bar, along with a restaurant that specializes in international cuisine. Order from room service to satisfy your hunger without leaving your room. Start each morning with buffet breakfast, available for a fee from 7 AM to 10:30 AM.


The 257 rooms are soundproofed and have an array of amenities, including minibars, safes, and phones. TVs come with satellite channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Desks are also standard.

Property features

Renovated in 2015, NH Madrid Zurbano offers a fitness center, free WiFi in public areas, and 7 meeting rooms. Self parking is available for EUR 24 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include conference space, free newspapers, and laundry facilities.

Room options

Standard Single Room

Twin 1 | Sleeps 1

Superior Room

Full 1 | Twin 2 | Sleeps 2

Family Room

Full 1 | Twin 2 | Sleeps 2

Junior Suite

Full 1 | Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

62% of guests recommend this hotel

Total of 759 reviews