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The Sumner

4.0 star property

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Photo gallery for The Sumner

Front of property
Lobby lounge
Daily English breakfast for a fee
Lobby lounge
Deluxe Double Room | Living area | LCD TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry
  • Housekeeping

Explore the area

View in a map
54 Upper Berkeley Street, Marble Arch, London, England, W1H 7QR
  • Place, Hyde Park
    ‪3 min walk‬
  • Place, Marble Arch
    ‪3 min walk‬
  • Place, Park Lane
    ‪5 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪61 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room

9.0 out of 10
Wonderful
(4 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Executive Double or Twin Room

8.2 out of 10
Very good
(18 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Double or Twin Room

8.8 out of 10
Excellent
(19 reviews)
  • 127 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

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About the neighborhood

London

Located in London City Centre, The Sumner is within a 5-minute walk of Marble Arch and within 15 minutes of other popular attractions like Hyde Park. This 20-room, 4-star bed & breakfast welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and concierge services.
View more B&B in LondonOpens in a new window

What's nearby

  • Hyde Park - 3 min walk - 0.2 miles
  • Marble Arch - 3 min walk - 0.2 miles
  • Park Lane - 5 min walk - 0.3 miles
  • Baker Street - 6 min walk - 0.3 miles
  • Oxford Street - 13 min walk - 0.7 miles

Getting around

  • Marble Arch Underground Station - 4 min walk
  • Marylebone Station - 12 min walk
  • Heathrow Airport (LHR) - 42 min drive

Restaurants

  • ‪WatchHouse - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Al Balad - ‬2 min walk
  • ‪Paul - ‬2 min walk
  • ‪Shishawi - ‬2 min walk

About this property

The Sumner

At The Sumner, guests have access to free WiFi in public areas, a library, and free newspapers. Transportation is made easy with limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include laundry facilities and a fireplace in the lobby.
Guests can expect free WiFi and LCD TVs. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, safes, and phones.

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Property entrance
The Marble Arch Hotel, by Thistle
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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.4 out of 10, Very Good, 2,008 reviews
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The price is $253
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available
  • Limo/town car service

Food and drink

  • Daily English breakfast available 8:00 AM to 10:00 AM for a fee: GBP 15 per person
  • A bar/lounge

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator (68 inch wide door)

More

  • 4 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for GBP 60.0 per night
  • This property doesn't allow children 5 and younger (only guests older than 5 are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 15 per person
  • Rollaway bed fee: GBP 60.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 1:00 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Sumner B&B London
Sumner London
Sumner Hotel London
The Sumner Hotel London, England
Sumner B&B
The Sumner Hotel London
The Sumner London
The Sumner Bed & breakfast
The Sumner Bed & breakfast London

Frequently asked questions

Are free cancellation options available at The Sumner?

The Sumner offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at The Sumner?

As of May 4, 2026, prices found for a 1-night stay for 2 adults at The Sumner on May 10, 2026 start from $173, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near The Sumner?

This bed & breakfast is situated in London City Centre within a 10-minute walk of Marble Arch and Hyde Park. You'll also find Oxford Street and Marylebone High Street less than a mile away.

Is parking available on site at The Sumner?

No, there isn't parking available at the bed & breakfast.

Does The Sumner have a casino on the premises?

No, The Sumner doesn't have a casino.

Is there an indoor pool at The Sumner?

No, there is no indoor pool at this bed & breakfast.

What will couples enjoy most about a stay at The Sumner?

Couples staying at this bed & breakfast will appreciate amenities like a bar/lounge plus some guestrooms include a city view and a minibar.

Does The Sumner have a hot tub?

No, this bed & breakfast doesn't have a spa tub.

Does The Sumner have a restaurant that serves breakfast?

The Sumner offers an English breakfast each morning for a surcharge though there is no restaurant.

Does The Sumner allow pets to stay for free?

No, pets aren't allowed at The Sumner.

Does The Sumner have connecting rooms available?

No, this bed & breakfast doesn't feature connecting guestrooms.

How far is the airport from The Sumner?

The closest major airport to The Sumner is London City Airport (LCY), which is 12 mi away (49 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 16.4 mi away (42-minute drive).

Are there rooms with balconies that I can book at The Sumner?

No, there aren't any guestrooms at The Sumner that offer a balcony.

The Sumner Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 356 out of 818 reviews
Rating 8 - Good. 302 out of 818 reviews
Rating 6 - Okay. 101 out of 818 reviews
Rating 4 - Poor. 41 out of 818 reviews
Rating 2 - Terrible. 18 out of 818 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Hotel staff friendly and room clean. Had 1st floor and was extremely bright in the room at night. Did have to wear eye mask to try to sleep. Maybe it was our location on the 1st floor but the room was aslo loud as you heard people walking throught the hardwood floors during the night.
Stayed 3 nights in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. Location worked great for my needs. Staff is kind and helpful. Good breakfast and good coffee.
Stayed 5 nights in Dec 2025

10/10 Excellent

Cian

Liked: Cleanliness, staff & service, amenities
Very helpful staff. Great value for the location.
Stayed 1 night in Dec 2025

10/10 Excellent

Roy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful helpful staff on reception and the welcome was personal and genuine. The room was comfy and the bed was delightful. The breakfast offered plenty of choice hot and cold.
Stayed 1 night in Dec 2025

10/10 Excellent

Dillon

Stayed 1 night in Nov 2025

8/10 Good

Kimberley

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location, nice staff, good pricing. Rooms are a little tired and dated. Bathrooms old. Also if you have mobility issues so this isn’t for you. Even off the elevator there are stairs to climb.
Stayed 6 nights in Dec 2025

10/10 Excellent

Debra, Marana

Liked: Cleanliness, amenities, property conditions & facilities
The room was comfortable, clean and quiet. The staff @ the desk were very helpful: holding our bags upon our arrival, then placing them in our room once it was ready. They also assisted us with transport and our bags upon departure. The breakfast was excellent, as was the attentive staff. Lastly, the location was very convenient to Marble Arch and Paddington Station and nearly nextdoor to a delightful and very good pub. When returning to London, this is where I will go!
Stayed 4 nights in Dec 2025

4/10 Poor

Dave

Stayed 1 night in Dec 2025

8/10 Good

Jedidah

Liked: Cleanliness, staff & service, amenities
The hotel was a great stay. I enjoyed staying here; the staff, especially at the reception, were exceptionally warm and helpful. The room I first stayed in would, however, need a touch-up; the room had a faulty toilet, and there was a water leak from the roof. I was, however, given another room the next day, which was quite spacious and beautiful. The hotel is in a nice location, you can easily access cafes and restaurants just around the block, and Oxford Street is about a 10-minute walk. I highly recommend it, I would definitely stay again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Nimco

Stayed 2 nights in Dec 2025

8/10 Good

DENISE

Stayed 1 night in Dec 2025

4/10 Poor

EUNGSIK

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bedding had stains, restroom terribly small, staff was not helpful
Stayed 1 night in Dec 2025

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 no faults in walking distance to Hyde park greta location, staff are lovely
Stayed 1 night in Dec 2025

10/10 Excellent

Howard

Stayed 1 night in Nov 2025

6/10 Okay

Adam

Traveled with partner
This was a lower price than I normally pay and it did reflect on what we got . It felt like a boarding house not a hotel. The bathroom is small and dated. There was someone talking in another bedroom all night and it kept me awake. The location is good for Oxford Street/Bond Street. Personally wouldn’t choose to stay here again but if you’re on a budget, perhaps it’s okay for you. As long as you’re not expecting anything special.
Stayed 1 night in Sep 2025

4/10 Poor

Sean

Stayed 1 night in Nov 2025

10/10 Excellent

Theresa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very polite and the rooms were clean. We would definitely stay there again.
Stayed 1 night in Nov 2025

8/10 Good

Derek

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We only stayed one night, but it was pleasant. Staff were extremely friendly and helpful. The room was a good size, the shower unfortunately had a strange shower head that was not adjustable enough. The hotel is very "quaint" and beautiful and feels cosy. One drawback is the system to get to higher floors - the lift took us to the second floor, but then had to negotiate the narrow stairs with luggage. However, overall our stay in early November this year was very nice.
Stayed 1 night in Nov 2025

10/10 Excellent

Yevgenia

Traveled with family
Liked: Cleanliness, staff & service
Clean room, good breakfast and attentive staff
Stayed 9 nights in Oct 2025

8/10 Good

Franklin

Business traveler
Liked: Cleanliness, staff & service
I didn’t eat breakfast
Stayed 3 nights in Oct 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
The day staff was very friendly! Loved staying here.
Stayed 2 nights in Oct 2025

2/10 Terrible

Mohammad Reza

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The toilet seat had dried urine stain , rubbish on the floor. Reception had me wait while he was texting middle of our conversation. Hair inside the bath tub. Most disgusting hotel i stayed at, and i work 3-4 days a week out of town...
Stayed 1 night in Oct 2025

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good. Great location also
Stayed 2 nights in Oct 2025

10/10 Excellent

Catherine

Stayed 1 night in Oct 2025

6/10 Okay

Gavin

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We asked for a twin room and got a double. The bathroom is tired and could do with a refurb given the shower curtain doesn’t stop the sink area and floor from getting wet.
Stayed 1 night in Sep 2025

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