Sheraton Grand London Park Lane

5.0 star property
Eco-certified hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Sheraton Grand London Park Lane

Meeting facility
Restaurant
Banquet hall
Meeting facility
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Gym
  • Room service
  • Breakfast available

Explore the area

View in a map
Piccadilly, London, England, W1J 7BX
  • Hyde Park
    ‪4 min walk‬
  • Buckingham Palace
    ‪8 min walk‬
  • Piccadilly Circus
    ‪15 min walk‬
  • London (LHR-Heathrow)
    ‪32 min drive‬

Room options

Deluxe Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 247 sq ft
  • Sleeps 2
  • 1 King Bed

Club Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 236 sq ft
  • Sleeps 2
  • 1 Queen Bed

Club Suite, 1 King Bed, Non Smoking

  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed

7.0 out of 10
Good
(4 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Grand Suite, 1 Bedroom, Park View

8.0 out of 10
Very good
(1 review)
  • 770 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 4
  • 1 Double Bed

Club Room, 1 Queen Bed

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

Grand Suite, 1 Bedroom, Non Smoking

  • 1023 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed, Non Smoking, Park View

10.0 out of 10
Exceptional
(1 review)
  • 322 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Club Suite, 1 Bedroom, Non Smoking, Park View

  • 630 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Twin Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

London

Located in London City Centre, Sheraton Grand London Park Lane is next to popular attractions like Piccadilly and Green Park. This hotel has 305 rooms and welcomes guests with conveniences like a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Hyde Park - 4 min walk - 0.3 miles
  • Buckingham Palace - 8 min walk - 0.4 miles
  • Piccadilly Circus - 15 min walk - 0.8 miles
  • Trafalgar Square - 19 min walk - 1.0 mile
  • Big Ben - 20 min walk - 1.1 miles

Getting around

  • Green Park Underground Station - 4 min walk
  • London Victoria Station - 17 min walk
  • Heathrow Airport (LHR) - 46 min drive

Restaurants

  • ‪Hard Rock Cafe London - ‬2 min walk
  • ‪COYA Mayfair - ‬1 min walk
  • ‪Iran Restaurant - ‬4 min walk
  • ‪The Palm Court - ‬1 min walk
  • ‪Sheraton Club Lounge - ‬1 min walk

About this property

Sheraton Grand London Park Lane

Eco-certified hotel with a fitness center and a 24-hour front desk
At Sheraton Grand London Park Lane, guests have access to a gym, free WiFi in public areas, and conference space. If you drive, self parking is GBP 50 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, a computer station, and express check-out.
32-inch plasma TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Minibars, electric kettles, and safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (GBP 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 for adults and GBP 12.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Mercante Restaurant
  • Smith & Whistle Bar
  • The Palm Court Restaurant

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 8 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1920
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25 per pet, per stay
  • Dogs only
  • 1 total (55 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 80.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • Service fee: 5 percent

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 25 for adults and GBP 12.50 for children
  • Self parking fee: GBP 50 per day
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 80.0 per night
  • Service fee: 5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel London Park
Hotel London Park Lane
London Park Hotel
London Park Lane
London Park Lane Hotel
Park Lane Hotel London
Park Lane London
Park Lane Hotel
Sheraton Lane Hotel
Sheraton London Park Lane
Sheraton Lane
London Sheraton
Park Lane Sheraton
Sheraton London Park Lane Hotel England
Sheraton Hotel London
Sheraton London Park Lane
Sheraton Grand London Park Lane Hotel
Sheraton Grand London Park Lane London
Sheraton Grand London Park Lane Hotel London

Frequently asked questions

Is free cancellation available at Sheraton Grand London Park Lane?

Sheraton Grand London Park Lane offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Sheraton Grand London Park Lane?

As of Sep 16, 2025, prices found for a 1-night stay for 2 adults at Sheraton Grand London Park Lane on Sep 21, 2025 start from $416.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Sheraton Grand London Park Lane?

This hotel is situated in London City Centre, just steps from Piccadilly and Green Park, and within a short walk of Hyde Park. You'll also find Buckingham Palace and Piccadilly Circus less than a mile away.

Will I be able to park at Sheraton Grand London Park Lane?

Yes, parking is offered for GBP 50 per day. Accessible parking, electric car charging, and bicycle parking are also available.

Does Sheraton Grand London Park Lane include a casino?

No, Sheraton Grand London Park Lane doesn't have a casino.

Is there an indoor pool at Sheraton Grand London Park Lane?

No, there is no indoor pool at this hotel.

Is Sheraton Grand London Park Lane good for couples?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar, and a turndown service.

Are there hot tubs at Sheraton Grand London Park Lane?

No, this hotel doesn't have a spa tub.

Does Sheraton Grand London Park Lane have a restaurant with a breakfast menu?

Yes, Sheraton Grand London Park Lane serves a full breakfast for a surcharge each morning at Mercante Restaurant.

Does Sheraton Grand London Park Lane allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Sheraton Grand London Park Lane for a fee of GBP 25 per pet, per stay. The property also provides food and water bowls.

Are there connecting rooms at Sheraton Grand London Park Lane?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Sheraton Grand London Park Lane?

The closest major airport to Sheraton Grand London Park Lane is London City Airport (LCY), which is 11 mi away (53 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 16.2 mi away (46-minute drive).

Are there rooms with balconies that I can book at Sheraton Grand London Park Lane?

No, there aren't any guestrooms with balconies at Sheraton Grand London Park Lane.

Does Sheraton Grand London Park Lane host weddings?

Take advantage of the wedding venue at Sheraton Grand London Park Lane if you plan to say "I do" during your trip.

Reviews

Sheraton Grand London Park Lane Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 263 out of 497 reviews
Rating 8 - Good. 139 out of 497 reviews
Rating 6 - Okay. 52 out of 497 reviews
Rating 4 - Poor. 31 out of 497 reviews
Rating 2 - Terrible. 12 out of 497 reviews

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, very comfortable with 5 star service. The Club food was very good.
Stayed 2 nights in Jun 2025

10/10 Excellent

BARRY

Stayed 2 nights in Jun 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF WERE EXCEPTIONAL! Property is beautiful, comfortable and in a very central area. We felt very safe walking in the neighborhood.
Stayed 3 nights in Apr 2025

10/10 Excellent

Hyoungsuk

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

CEYDA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice bar
Stayed 4 nights in Mar 2025

10/10 Excellent

Pete

Stayed 1 night in Apr 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Okay but not special

Arrived 2pm. Room wasn’t ready so went to bar. Didn’t have any cider. A lift wasn’t working over 2 consecutive days. Shower was luke warm on first day. Rainwater shower but no shower cap for wife - no laundry bag - just seemed like skimping on the basics. It was okay but didn’t feel spoilt in any way. Have been in better 5* in London. Breakfast was nice.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dhar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and walkability
Stayed 3 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Not up to the usual standard.

I would like to take a moment to share my feedback regarding my recent stay at The Sheraton, which, unfortunately, did not meet the high standards we have come to expect from your establishment during our numerous visits over the years. While the accommodations booked (one room for my wife and me, and another for our two children) were satisfactory, we encountered a few issues that detracted from our overall experience. Firstly, although we were located on the second floor, the noise from a party on Saturday night disrupted our peace, with music audible until nearly one in the morning. Additionally, upon returning from an evening out, I was informed at the Palm Court that I could only order a double whisky, which was surprising, as I have previously enjoyed single servings during past visits. After some discussion, I was ultimately permitted to order a single, but the experience felt unnecessarily prolonged, particularly given the premium price of £162 for a 50ml double. Moreover, breakfast on Sunday morning was notably below the usual standard we have experienced. We waited nearly 20 minutes for hot food, as it appeared the kitchen had run out, despite the fact that we were dining well within service hours. Overall, our visit felt somewhat lackluster, which is disappointing considering our history with your hotel. This may merely reflect a current downturn in service, and I remain hopeful that these issues will be addressed moving forward
Stayed 1 night in Feb 2025

10/10 Excellent

Masoud, Rutherford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff even better. We had a great stay. We will be going back.
Stayed 4 nights in Feb 2025

10/10 Excellent

Timothy, DOLLAR

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great London mainstay with lovely rooms, great bar and very generous Club Lounge facility. Super staff too - very friendly.
Stayed 1 night in Jan 2025

8/10 Good

Belinda

Business traveler
Stayed 4 nights in Jan 2025

8/10 Good

Belinda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a great stay, only one issue
Stayed 5 nights in Dec 2024

4/10 Poor

Marcel

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Super noisy place

Super noisy room, stayed a week and there was construction going on in the rooms next door, super laud and the bathroom pipes in the room made noise as well! The room was close to the service elevator and the staff was constantly banging the door towards it and staff kept talking super laud in that area as well, we stayed in the hotel 3 times, but this was definitely the last time. I addressed the issues 2 times with the staff, but nobody seams to care or offer any help. This is not equal to a 5 star hotel at all anymore, really poorly handled. Bottom line if you want to enjoy your stay and sleep peaceful, stay away from this hotel!!!
Stayed 5 nights in Dec 2024

10/10 Excellent

Leland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

beautiful hotel and great location

the place is beautiful, and a great location! the entire staff were exceptional! i would stay there again in a heartbeat! the only minor issue were the elevators, but that was exceptionally minor.
Stayed 4 nights in Oct 2024

8/10 Good

james, Ramona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, room size was average to small. Very expensive for a 4 star hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sarah

Stayed 3 nights in Oct 2024

4/10 Poor

Surjit

Stayed 2 nights in Aug 2024

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Amazing hotel, centrally located , loved it!
Stayed 1 night in Jun 2024

4/10 Poor

renee

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Broken telephone plus broken alarm clock ( went off every hour or 2 all night long
Stayed 2 nights in Aug 2024

10/10 Excellent

Perry

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024