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RUBY LUCY HOTEL LONDON by IHG

4.0 star property

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Photo gallery for RUBY LUCY HOTEL LONDON by IHG

Restaurant
Exterior
Interior
Room (Lovely) | Premium bedding, in-room safe, individually decorated
Room, Balcony (Wow) | Premium bedding, in-room safe, individually decorated

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
100 Lower Marsh, London, England, SE1 7AB
  • Place, Westminster Bridge
    ‪9 min walk‬
  • Place, London Eye
    ‪9 min walk‬
  • Place, Big Ben
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪80 min drive‬

Room options

View all photos for Room (Cosy)

Room (Cosy) | Premium bedding, in-room safe, individually decorated

Room (Cosy)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Lovely)

Room (Lovely) | Premium bedding, in-room safe, individually decorated

Room (Lovely)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Nest)

Room (Nest) | Premium bedding, in-room safe, individually decorated

Room (Nest)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Rubys Choice)

Premium bedding, in-room safe, individually decorated

Room (Rubys Choice)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Rubys Choice Upgraded)

Premium bedding, in-room safe, individually decorated

Room (Rubys Choice Upgraded)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Mobility Accessible (Wow)

Premium bedding, in-room safe, individually decorated

Room, Mobility Accessible (Wow)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Balcony (Wow)

Room, Balcony (Wow) | Premium bedding, in-room safe, individually decorated

Room, Balcony (Wow)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Wow)

Premium bedding, in-room safe, individually decorated

Room (Wow)

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

London

Located in London City Centre, RUBY LUCY HOTEL LONDON by IHG is adjacent to The Vaults and within a 10-minute walk of other popular attractions like London Eye. This 75-room, 4-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and coffee/tea in a common area.

What's nearby

  • Sea Life London Aquarium - 7 min walk - 0.4 miles
  • Westminster Bridge - 9 min walk - 0.5 miles
  • London Eye - 9 min walk - 0.5 miles
  • St. Thomas' Hospital - 10 min walk - 0.6 miles
  • Big Ben - 13 min walk - 0.7 miles

Getting around

  • Lambeth North Underground Station - 4 min walk
  • Waterloo Station - 7 min walk
  • Heathrow Airport (LHR) - 50 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Wasabi - ‬4 min walk
  • ‪Marugame Udon - ‬4 min walk
  • ‪Waterloo Arms - ‬4 min walk
  • ‪Costa Coffee - ‬5 min walk

About this property

RUBY LUCY HOTEL LONDON by IHG

RUBY LUCY HOTEL LONDON by IHG features free WiFi in public areas, coffee in a common area, and express check-in. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include express check-out, a vending machine, and a water dispenser.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Safes and desks are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.2 miles (GBP 20 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Offsite parking fee: GBP 20 per day (0.2 mi away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ruby Lucy
Ruby Lucy Hotel London Hotel
Ruby Lucy Hotel London London
Ruby Lucy Hotel London Hotel London

Frequently asked questions

Is free cancellation available at RUBY LUCY HOTEL LONDON by IHG?

RUBY LUCY HOTEL LONDON by IHG offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at RUBY LUCY HOTEL LONDON by IHG?

As of Feb 20, 2026, prices found for a 1-night stay for 2 adults at RUBY LUCY HOTEL LONDON by IHG on Mar 8, 2026 start from $131.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near RUBY LUCY HOTEL LONDON by IHG?

This hotel is situated in London City Centre within a 10-minute walk of London Eye and Westminster Bridge. You'll also find Big Ben and Westminster Abbey less than a mile away.

Is there parking available at RUBY LUCY HOTEL LONDON by IHG?

No, there isn't parking available at the hotel.

Does RUBY LUCY HOTEL LONDON by IHG feature a casino on the premises?

No, RUBY LUCY HOTEL LONDON by IHG doesn't have a casino.

Will I find an indoor pool at RUBY LUCY HOTEL LONDON by IHG?

No, there is no indoor pool at this hotel.

What do couples enjoy most about RUBY LUCY HOTEL LONDON by IHG?

Couples staying at this hotel will appreciate amenities like premium bedding and a rainfall showerhead as well as a bar.

Does RUBY LUCY HOTEL LONDON by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does RUBY LUCY HOTEL LONDON by IHG feature a restaurant that includes a breakfast menu?

Yes, RUBY LUCY HOTEL LONDON by IHG serves buffet breakfast on weekday mornings for a surcharge from its snack bar.

Will RUBY LUCY HOTEL LONDON by IHG allow pets to stay free of charge?

No, pets aren't allowed at RUBY LUCY HOTEL LONDON by IHG though service animals are welcome.

Does RUBY LUCY HOTEL LONDON by IHG have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from RUBY LUCY HOTEL LONDON by IHG?

The closest major airport to RUBY LUCY HOTEL LONDON by IHG is London City Airport (LCY), which is 9.7 mi away (38 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 18.4 mi away (50-minute drive).

Are there rooms with balconies that I can book at RUBY LUCY HOTEL LONDON by IHG?

Yes, some guestrooms at RUBY LUCY HOTEL LONDON by IHG offer a balcony and may feature city views.

RUBY LUCY HOTEL LONDON by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 742 out of 1005 reviews
Rating 8 - Good. 194 out of 1005 reviews
Rating 6 - Okay. 39 out of 1005 reviews
Rating 4 - Poor. 16 out of 1005 reviews
Rating 2 - Terrible. 14 out of 1005 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

DOUG

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was in good condition...location is good for the Tube, and the staff were very friendly. Room was tiny, but probably standard for UK. Felt like a cruise ship room.
Stayed 2 nights in Nov 2025

10/10 Excellent

Vega

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Excellent coffee served at breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location just 4 min walk from Waterloo. Friendly staff manning the reception/bar. Bar area relaxed. Lovely coffee shops nearby. Unusual room layout with shower glass onto room. Tea/coffee facilities all in a shared area per floor which is very eco friendly but does mean leaving the room for your morning tea!
Stayed 1 night in Nov 2025

10/10 Excellent

Malek

Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 3 nights in Nov 2025

10/10 Excellent

Jason

Stayed 1 night in Nov 2025

10/10 Excellent

Tina

Business traveler
Liked: Cleanliness, staff & service, amenities
Staff were cheerful and friendly. Check in easy. Rooms good size and spotless. Great location.
Stayed 1 night in Nov 2025

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Great location. Will be back
Stayed 1 night in Nov 2025

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, totally clean and cozy, awesome guitar borrowing section, nice little bar, just a great little hotel, especially if you need to use the train early in the morning, it's a very short walk to the Waterloo station.
Stayed 1 night in Nov 2025

6/10 Okay

Cordelia

Liked: Cleanliness, staff & service
The room was neat and tidy and the decor was pleasant. However, the bathroom setting was only good for solo traveller as the shower unit was completely exposed - one could watch TV while showering - and the washbasin and well-lit mirror were outside the bathroom. The key issue was that around 2 am, the bathroom light suddenly turned on by itself and I couldn’t turn it off and couldn’t phone for assistance which I tried a few times, so a sleepless night. The bar was a pleasant place but only offers a very limited menu so not a place where you could come for dinner.
Stayed 2 nights in Nov 2025

10/10 Excellent

Albert

Stayed 1 night in Oct 2025

10/10 Excellent

simon

Liked: Cleanliness, staff & service, amenities
Exceptional hotel which is located in an area which isn’t in tune with the quality of this establishment. I was pleasantly surprised at the attention to detail, comfort, room size, shower facilities and balcony included in our stay. Definitely would stay again and recommend.
Stayed 1 night in Nov 2025

10/10 Excellent

Lauren

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a really nice stay here. The room was larger than I expected, and I had a nice view over Lower Marsh. I didn’t get much of a chance to explore the area (work trip) but spent a little time in the bar and found it to be a pleasant space with good service. The only issue was the air con not working properly, but I wouldn’t hesitate to stay here again in the future.
Stayed 1 night in Nov 2025

10/10 Excellent

Martin

Traveled with partner
Great location and staff
Stayed 2 nights in Nov 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service, amenities
Nice room (loft) on fourth floor with big outdoor terrace. Really lovely staff, always smiling and with a welcoming hello every time we encountered them - a proper asset to this business as so many hotel reception staff are often without character. If I was to criticise anything, I would say the shower/toilet combo with glass walls are not to my taste - just a personal choice.
Stayed 3 nights in Nov 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities
Great atmosphere withing the hotel and staff were excellent. Great location, close to centre and other amenities.
Stayed 2 nights in Nov 2025

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
The check in area kept making me second guess the hotel because of the music, but the room was so quiet and clean. Great location and kind staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities
Brilliant staff and location to Waterloo. Definitely stay there again.
Stayed 1 night in Nov 2025

10/10 Excellent

Freeman

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 2 nights in Sep 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Beds are super comfy!
Stayed 2 nights in Nov 2025

8/10 Good

Tom

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Charming hotel in a great location. Staff was very friendly and helpful. We could have used another towel rack somewhere but the bed was quite comfy.
Stayed 4 nights in Oct 2025

10/10 Excellent

Cammy

Stayed 1 night in Jul 2025

8/10 Good

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Room was terrific. Very large. Staff was very nice and very helpful. Location was perfect. So many restaurants nearby and proximity to Waterloo station a bonus. My only issue was the thin walls and being able to hear the people in the rooms on either side.
Stayed 4 nights in Oct 2025

8/10 Good

Victoria

Stayed 1 night in Nov 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities
Spotless room, friendly staff, great location!
Stayed 1 night in Oct 2025

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