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Royal Lancaster London

5.0 star property
Luxury hotel with 2 restaurants and a 24-hour fitness center

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Photo gallery for Royal Lancaster London

Front of property - evening/night
Creator video
Bar (on property)
Interior
Interior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Lancaster Terrace, London, England, W2 2TY
  • Place, Kensington Gardens
    ‪1 min walk‬
  • Place, Hyde Park
    ‪2 min walk‬
  • Place, Paddington Central
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪38 min drive‬

Room options

View all photos for Classic Room

Premium bedding, minibar, in-room safe, desk

Classic Room

9.6 out of 10
Exceptional
(52 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Bedroom

9.6 out of 10
Exceptional
(22 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Corner

Premium bedding, minibar, in-room safe, desk

Deluxe Corner

9.0 out of 10
Wonderful
(12 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Premium bedding, minibar, in-room safe, desk

Executive Room

8.8 out of 10
Excellent
(10 reviews)
  • 333 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite

Studio Suite | Premium bedding, minibar, in-room safe, desk

Studio Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Spires Suite

Spires Suite | Premium bedding, minibar, in-room safe, desk

Spires Suite

  • 505 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Park Suite

Park Suite | Interior

Park Suite

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Triple

Premium bedding, minibar, in-room safe, desk

Classic Triple

10.0 out of 10
Exceptional
(9 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Family Suite

Studio Family Suite | Premium bedding, minibar, in-room safe, desk

Studio Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

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9.2 out of 10, Wonderful, 1,830 reviews
$194 nightly
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Feb 1 - Feb 2
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About the neighborhood

London

Located in London City Centre, Royal Lancaster London is next to popular attractions like Hyde Park and Kensington Gardens. This 5-star hotel has 411 guestrooms and offers conveniences like 2 restaurants, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Kensington Gardens - 1 min walk - 0.1 miles
  • Hyde Park - 2 min walk - 0.1 miles
  • Paddington Central - 9 min walk - 0.5 miles
  • Queensway - 10 min walk - 0.6 miles
  • Marble Arch - 16 min walk - 0.9 miles

Getting around

  • Lancaster Gate Underground Station - 2 min walk
  • London Paddington Station - 6 min walk
  • Heathrow Airport (LHR) - 47 min drive

Restaurants

  • ‪Italian Gardens Café - ‬3 min walk
  • ‪Nipa - ‬2 min walk
  • ‪The Swan - ‬3 min walk
  • ‪The Victoria - ‬4 min walk
  • ‪Les Filles - ‬5 min walk

About this property

Royal Lancaster London

Luxury hotel with 2 restaurants and a 24-hour fitness center
Royal Lancaster London features a 24-hour gym, free WiFi in public areas, and a conference center. If you drive, self parking is GBP 55.00 per day, or you can take advantage of the airport shuttle (available 24 hours) for GBP 110.00 per person one-way. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a business center, express check-in, and express check-out.
Guests can expect free WiFi and 55-inch LCD TVs with satellite channels. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Minibars, electric kettles, and safes are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Feb 1 - Feb 2
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (GBP 55 per day)
  • Limited onsite self parking

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: GBP 35 per person
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Island Grill
  • Nipa Thai

Things to do

  • 24-hour gym
  • Archery
  • Bicycle rentals
  • Bicycle tours

Family friendly

  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 19 meeting rooms
  • Business center
  • Conference center
  • Coworking space

Outdoors

  • In a state park

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Vibrating pillow alarm
  • Visual fire alarm
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 20.00 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 75.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 35 per person
  • Airport shuttle fee: GBP 110.00 per person (one-way)
  • Self parking fee: GBP 55.00 per day
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 75.0 per day
  • Service fee: 5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector and a security system.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Lancaster Hotel London
Royal Lancaster Hotel London
London Lancaster
Lancaster London England
Lancaster London Hotel London
Royal Lancaster London
Lancaster London Hotel
Royal Lancaster Hotel
Royal Lancaster London Hotel
Royal Lancaster
Lancaster London
Royal Lancaster London Hotel
Royal Lancaster London London
Royal Lancaster London Hotel London

Frequently asked questions

Are free cancellation options available at Royal Lancaster London?

Royal Lancaster London provides free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

What is there to do close to Royal Lancaster London?

This hotel is situated in London City Centre, just steps from Hyde Park and Kensington Gardens. You'll also find Marble Arch and Kensington High Street less than a mile away.

Is there parking available at Royal Lancaster London?

Yes, parking is offered for GBP 55.00 per day. Electric car charging and bicycle parking are also available.

Is a spa located at Royal Lancaster London?

Spa services at the hotel include body wraps and couples treatments.

Does Royal Lancaster London feature a casino?

No, Royal Lancaster London doesn't have a casino.

Will I find an indoor pool at Royal Lancaster London?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Royal Lancaster London?

There are many amenities for couples at this hotel, including Champagne service as well as a bar and 2 restaurants.

Does Royal Lancaster London have a hot tub?

No, there isn't a spa tub at this hotel.

Does Royal Lancaster London have a restaurant with a breakfast menu?

Yes, Royal Lancaster London has 2 restaurants, and serves an English breakfast each morning for a surcharge.

Does Royal Lancaster London allow pets to stay for free?

Although they can't stay for free, pets are welcome at Royal Lancaster London for a fee of GBP 20.00 per pet, per night. The property also provides food and water bowls.

Does Royal Lancaster London have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Royal Lancaster London?

The closest major airport to Royal Lancaster London is London City Airport (LCY), which is 11.2 mi away (25 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 16.2 mi away (47-minute drive).

Can I book a room with a balcony at Royal Lancaster London?

No, there aren't any guestrooms with balconies at Royal Lancaster London.

Royal Lancaster London Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 822 out of 1013 reviews
Rating 8 - Good. 133 out of 1013 reviews
Rating 6 - Okay. 27 out of 1013 reviews
Rating 4 - Poor. 17 out of 1013 reviews
Rating 2 - Terrible. 14 out of 1013 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Takoohi Tina, San Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Doormen - very pleasant and always on duty Luggage porter - nice and friendly Front desk - extremely courteous Concierge- extremely courteous, informative, helpful and friendly Room/bathroom - everything in the room/bathroom very comfortable and pleasant, very clean, of course the room could have been little wider and more drawers in the closet especially for longer stay Some communication issue between front desk and room cleaning staff. We requested blanket instead of duvet but wasn’t changed to blanket. The number of tea, coffee etc. was not the same every day, some days not enough of one type of tea, or not enough coffee and milk, but if we called to request it was delivers very quickly. We will definitely go back to this hotel. Thank you
Stayed 15 nights in Sep 2025

10/10 Excellent

Graham, Coldstream

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and roomy rooms
Stayed 2 nights in Sep 2025

10/10 Excellent

Marc

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel staff, morning breakfast and evening bar. Need a different restaurant but always great relaxing stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

Daniel

Stayed 1 night in Sep 2025

10/10 Excellent

brian

Stayed 2 nights in Sep 2025

4/10 Poor

Alexa

Stayed 3 nights in Sep 2025

10/10 Excellent

Zhonglei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff with very warm attitude on my request
Stayed 3 nights in Sep 2025

10/10 Excellent

Sabina

Stayed 4 nights in Sep 2025

10/10 Excellent

Rigoberto

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 8 nights in Sep 2025

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Susilina

Liked: Cleanliness, property conditions & facilities
Hotel smells so nice.
Stayed 5 nights in Sep 2025

2/10 Terrible

Alejandro

Stayed 1 night in Aug 2025

10/10 Excellent

SHAIMAA

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 6 nights in Sep 2025

8/10 Good

margaret

Stayed 2 nights in Sep 2025

2/10 Terrible

Alejandro

Stayed 2 nights in Sep 2025

10/10 Excellent

Marthinus

Stayed 1 night in Aug 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was the friendliest and most helpful we’ve had in London. Excellent location if you want to take the Heathrow Express from Paddington or be near Kensington Park/Hyde Park.
Stayed 1 night in Sep 2025

6/10 Okay

Patrick, Covehead Road

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel. Wasn’t really overwhelmed though given the price. Room was very small…but had nice view.
Stayed 4 nights in Sep 2025

2/10 Terrible

Nicolla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t believe the price….

I will never use hotel.com again and this hotel. When I made the booking it was from Singapore where I live and make my bookings from. The amount was $600. Suddenly the app has changed and that amount was $600usd despite all my other bookings being in sgd. its fraudulent behaviour and deceitful.
Stayed 1 night in Sep 2025

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Everyone was extremely friendly and very accommodating! Would recommend!
Stayed 3 nights in Sep 2025

10/10 Excellent

Ibrahim.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Yan

Stayed 2 nights in Sep 2025

10/10 Excellent

Rohan

Very satisfied

Really excellent hotel. Great location. Nice staff. Thank you! Highly recommended. I’d stay there next time in London! Good food options close by.
Stayed 1 night in Aug 2025

10/10 Excellent

Joud

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Michael, DYER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here more often.
Stayed 1 night in Aug 2025

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