Normandie Hotel

2.5 star property

Choose dates to view prices

Photo gallery for Normandie Hotel

Exterior
Lobby
Triple Room, Ensuite
Lobby
Restaurant

Reviews

5.4 out of 10

Popular amenities

  • Free WiFi
  • Business services
  • 24/7 front desk

Explore the area

View in a map
96 Sussex Gardens, Paddington, London, England, W2 1UH
  • Place, Hyde Park
    ‪7 min walk‬
  • Place, Kensington Gardens
    ‪7 min walk‬
  • Place, Marble Arch
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪56 min drive‬

Room options

Triple Room, Ensuite

  • 150 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Standard Twin Room, Ensuite

  • 97 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Single Room, Ensuite

  • 80 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room, Ensuite

  • 97 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

London

Located in London City Centre, Normandie Hotel is within a 10-minute walk of popular sights such as Hyde Park and Kensington Gardens. This 14-room hotel welcomes guests with conveniences like a computer station and a 24-hour front desk.

What's nearby

  • St Mary's Hospital - 3 min walk - 0.2 miles
  • Hyde Park - 7 min walk - 0.4 miles
  • Kensington Gardens - 7 min walk - 0.4 miles
  • Paddington Central - 8 min walk - 0.4 miles
  • Marble Arch - 12 min walk - 0.7 miles

Getting around

  • Paddington Underground Station - 5 min walk
  • London Paddington Station - 6 min walk
  • Heathrow Airport (LHR) - 50 min drive

Restaurants

  • ‪The Heron - ‬3 min walk
  • ‪The Dickens Tavern - ‬4 min walk
  • ‪Zanchi Korean Restaurant - ‬3 min walk
  • ‪It's All Greek to Me - ‬3 min walk
  • ‪Bonne Bouche Catering - ‬4 min walk

About this property

Normandie Hotel

At Normandie Hotel, guests have access to free WiFi in public areas and a computer station. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area.

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Multilingual staff
  • No housekeeping service

Business services

  • Computer station

Accessibility

  • No elevator

More

  • Smoking not allowed

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Normandie Hotel London
Normandie London
Normandie Hotel London, England
Normandie Hotel London
Normandie London
Hotel Normandie Hotel London
London Normandie Hotel Hotel
Normandie
Hotel Normandie Hotel
Normandie Hotel Hotel
Normandie Hotel London
Normandie Hotel Hotel London

Frequently asked questions

What's there to see close to Normandie Hotel?

This hotel is situated in London City Centre within a 10-minute walk of Hyde Park and Kensington Gardens. You'll also find Marble Arch and Regent's Park less than a mile away.

How much does it cost to stay at Normandie Hotel?

As of Apr 6, 2026, prices found for a 1-night stay for 2 adults at Normandie Hotel on Apr 7, 2026 start from $78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Normandie Hotel?

No, there isn't parking available at the hotel.

Does Normandie Hotel have a casino on the premises?

No, Normandie Hotel doesn't have a casino.

Will I find an indoor pool at Normandie Hotel?

No, there is no indoor pool at this hotel.

Are there hot tubs at Normandie Hotel?

No, this hotel doesn't have a spa tub.

Does Normandie Hotel have a restaurant that serves breakfast?

No, Normandie Hotel doesn't have a restaurant that serves breakfast.

Will Normandie Hotel allow pets to stay free of charge?

No, pets aren't allowed at Normandie Hotel.

Are there connecting rooms at Normandie Hotel?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Normandie Hotel?

The closest major airport to Normandie Hotel is London City Airport (LCY), which is 12.6 mi away (66 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 18.5 mi away (50-minute drive).

Are there rooms with balconies at Normandie Hotel?

No, there aren't any guestrooms at Normandie Hotel that offer a balcony.

Normandie Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 54 out of 797 reviews
Rating 8 - Good. 159 out of 797 reviews
Rating 6 - Okay. 228 out of 797 reviews
Rating 4 - Poor. 178 out of 797 reviews
Rating 2 - Terrible. 178 out of 797 reviews

6.0/10

Cleanliness

6.2/10

Staff & service

4.4/10

Amenities

5.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Hassan

Disliked: Cleanliness, staff & service, amenities
I got scammed, paid for 3 nights and when i got there they said it’s fully booked, till now I haven’t received my refund.
Stayed 3 nights in Dec 2025

10/10 Excellent

Siddharth

Stayed 3 nights in Dec 2025

6/10 Okay

Emy

Traveled with group
Disliked: Staff & service, amenities
Expect what you paid for and it'll be okay. We got room 7 and the twin bed's mattress was broken but still managed to sleep fine. I don't mind cold showers so barely warm water didn't bother me much, but it's worth nothing
Stayed 2 nights in Dec 2025

8/10 Good

Ben

Liked: Cleanliness, staff & service
Really couldn’t fault things. Clean and warm rooms, of a decent size
Stayed 2 nights in Dec 2025

4/10 Poor

Desmond

Business traveler
Disliked: Amenities, property conditions & facilities
There was no hot water and this was at 7am. Is there anyway to get compensation
Stayed 1 night in Dec 2025

4/10 Poor

Michael

Stayed 6 nights in Nov 2025

4/10 Poor

Peter

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
No WiFi! No hot water in cold mornings and no bucket or bowl provided! And the receptionist (Williams) unwilling to help or may be, he is helpless! Quite a terrible experience
Stayed 5 nights in Nov 2025

2/10 Terrible

Gene

Disliked: Cleanliness, amenities, property conditions & facilities
What a bad experience, and a poor recommendation !! The hotel credit card reader did not work !! They told me I needed to check in and “pay” on line !! Their internet DID NOT work !! I wasted 45 minutes try to check in, with these clowns !! Very bad experience !!
Stayed 6 nights in Nov 2025

8/10 Good

Andrey

Stayed 4 nights in Oct 2025

2/10 Terrible

Roweliza

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2025

2/10 Terrible

Benny

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No heating in the shower. The heating was only turned on during our second night and stopped again. We had to have cold shower which is terrible for out toddler. Radiator is off as well we need to triple our blanket to keep warm. No staff to help us since front desk was empty the whole time. Not recommended for anyone who is looking for a place to stay. 👎😠
Stayed 2 nights in Oct 2025

2/10 Terrible

Mitchell, London

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was dirty not do to lack of cleaning. It is clear the owner had not put any money into the hotels upkeep. There was no hot water during my entire stay nor did the internet work properly. I would recommend Expedia consider delisting this property until it’s upgraded.
Stayed 7 nights in Oct 2025

6/10 Okay

Joao

Disliked: Room comfort
We stayed for 2 nights.The location is great, just 5 min walking from Paddington station. Before the minimal interaction we had we Hotel staff, we can say they are not particularly friendly although helpful. Our resting could be way better. Unfortunately the mattress was terrible and completely worn out. Also, the room walls could have a better sound proof isolation.
Stayed 2 nights in Oct 2025

4/10 Poor

Sara Maritza

Disliked: Staff & service, amenities, property conditions & facilities
This is a very old property with old everything. The mattresses have springs, very uncomfortable for me. At check in. I was not offered Wi-Fi and I forgot to ask. Two days later, I tracked down housekeeping and finally received new Wi-Fi network and Password. Posted information inside room was outdated. If you shower before 7:30am you will have an ice cold shower. Housekeeping turns on the boiler at 7:30 A.M. The toilet seat is wonky and slips off to one side while using it, very annoying. For me, the only thing going for this property is the closeness to Paddington tube station/train
Stayed 5 nights in Oct 2025

8/10 Good

Bruce

Liked: Cleanliness
Clean and central
Stayed 1 night in Oct 2025

6/10 Okay

Lisa

Stayed 4 nights in Sep 2025

2/10 Terrible

Viditi

Business traveler
Disliked: Property conditions & facilities
There was no water in the shower and the basin.
Stayed 1 night in Sep 2025

6/10 Okay

Hermann

Traveled with family
Liked: Cleanliness
Disliked: Room comfort

General

Los recepcionistas muy mal voluntad, y malos tratos. La cama mala, colchón todo vencido. Baño bueno, ducha caliente. Todo muy limpio.
Stayed 4 nights in Sep 2025

6/10 Okay

Khalid A.

Liked: Cleanliness, room comfort
Disliked: Staff & service
They do not have refregrator for diabetic ansiline peps to keep on.
Stayed 1 night in Sep 2025

4/10 Poor

Filomena

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I liked about this hotel is the location and proximately to the subway station, restaurants and stores. Staff did a good job of cleaning the room. The room was dated and moldy, bed was uncomfortable, no hot water, no staff available after the morning, shotty Wi-Fi, only two poor quality towels were provided for the entire day, no hand towels, and no hair blow dryer. If there was a situation no one was on the premise after the morning cleaning. Not good!
Stayed 4 nights in Aug 2025

6/10 Okay

Alvin

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
No Tea Service in the Room a must for a London Hotel! No Breakfast even though it said Breakfast. No One at the Front Desk.
Stayed 5 nights in Aug 2025

4/10 Poor

Adam

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Shower stupid. kettle, burnt elements. no milk. Nobody on the desk to try and work things out.
Stayed 2 nights in Aug 2025

4/10 Poor

jason

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We booked this property as the price was reasonable, we went to check in but nobody was there, there was a post it note on the front door saying go next door for check in which we did and greeted by an extremely rude man, there was mot hot water on the 1st day of stay and the property in my opinion was in a poor state of repair and Very dated however the room was clean here was an extractor fan cover missing in the bathroom exposing live cables amongst other issues, we wanted to report this on our stay but there was no staff at the property, ii reported this to Expedia who I wil say were very helpful in offering us alternative accommodation
Stayed 2 nights in Aug 2025

4/10 Poor

Bryan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi was my biggest issue. The connection wasn’t working at certain times.
Stayed 11 nights in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025