Hotels in Baldwin Lake

"Nice facility that is currently under some renovation. However, the between rooms is seriously lacking (at least in our case)."

"Staff was very rude and unhelpful. We got to the property early and I knew checking in would be iffy. One of the Housekeepers was talking to the girl who was checking me in and the girl reminded me that check in was at 5 she chimed in and said we just finished cleaning a bunch of rooms. I was not able to check in. I came back a couple hours later and there was another girl at the desk who rudely asked me if I got text message saying my room was ready. I let her know I didn’t and that I just wanted to check in again. No room available what a surprise. I come back 30 minutes later and my husband walks in before me and says I know check in isn’t until 5 so we are hanging out here in the lobby. The girl and guy at the desk immediately say what’s your name we have rooms ready. I walk in as he says our last name and the girl looks as me and says oh. Yeah your room wasn’t ready when I checked. Then she plays dumb and still makes us wait for a room. Terrible service!! "

"Good location and spacious property that allows dogs. Only downside is the room could have been better cleaned and the floors especially bathroom area where theres still dirt/stain on tiles and in-between tiles(grout) which would need to get steam cleaned. Overall I would consider coming back if rooms are well cleaned."