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Recent guest reviews

Great stay. Close to all the restaurants, shops.

I would have liked tea available in the room. There was a very nice coffee set up, but not everyone drinks coffee

Conveniently steps away from delicious dining options and walking distance to the village. The only downside is the walls are paper thin and you can hear everything your neighbors are doing.

Everything in the room was either well-worn, broken, or ancient. Sink and tub cracked, chipped and grimy looking. All sheets and bedspreads extremely dark color (attempt to hide filth?). We messaged before arriva and received confirmation of a rollaway bed. On arrival, no rollaway, given tiny run down room with only two beds and no room for rollaway. As soon as I returned to front desk, clerk had new room keys waiting for me. Finally, a warning to all: don't lean on any of the exterior handrails around the property, as they're held on with spit and old bubble gum (code violations galore).

Love this place and staff is very efficient and nice they help you all they can to make you feel comfortable we will be back

The room was very cozy with a heater and good enough size for the number of people we had and nights but not the nice enough view I was hoping for and I had trouble finding the hot tube that we planned on using

It was avarage, over all good, nothing to complain about it

Very clean and quit great place to stay close to shops and restaurants

The plus is that it’s right in the village. You walk out your door and everything is within walking distance. But the rooms are old and run down. No a/c and no microwave in the room. The door lock didn’t work well and was really hard to open. But the towels were clean and no bed bugs.

Great location and easy access to the Village. Room was decent and quiet with attentive staff. Room lacks air conditioning, but the nights are cool enough where it is not needed.

The room itself was nice but the bed was hard as a rock. I had trouble sleeping even after a few drinks. If they changed out the beds it would be great

I really enjoyed that this hotel was near all tge shops and restaurants.

The perfect spot for an affordable, comfortable hotel in an unbeatable location in Big Bear.

Location! Hotel is nearby everything we wanted to do. All within walking distance. Loved our room as well.

They are renting out rooms in the summer but they have not ac. Bogles the mind why they would think this is acceptable.

Nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn

Beautiful, cozy hotel, comfortable beds, clean linen, very pleasant. We will be back

Pine Knot Ave Big Bear Lake CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • 24-hour front desk

Located in The Village, Robinhood Resort is next to Pine Knot Marina and Pine Knot Park. This 50-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat.


Rooms

Robinhood Resort's 50 air-conditioned rooms provide coffee makers and free local calls. Guests can expect to find free WiFi and 35-inch flat-screen TVs with cable channels and DVD players. Bathrooms offer hair dryers and free toiletries.


Property features

Guests of Robinhood Resort enjoy free WiFi in public areas, a meeting room, and a fireplace in the lobby. If you plan to drive, free parking is available. The 24-hour front desk has staff always at the ready. Other amenities at this ski hotel include wedding services and a picnic area.

Room options

Superior Room, 1 King Bed (Spa Room)

1 King Bed | Sleeps 3

Superior Room, 2 Double Beds

2 Double Beds | Sleeps 4

Standard Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Standard Double Room, 2 Double Beds

2 Double Beds | Sleeps 4

Guest reviews for Robinhood Resort

Everyone (14) Couples (6) Family (13)
5
Family

Great stay. Close to all the restaurants, shops.

By on Nov 9, 2021

Review comment responded on Nov 14, 2021

"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr "

4
Friends

I would have liked tea available in the room. There was a very nice coffee set up, but not everyone drinks coffee

By , from Cerritos on Oct 11, 2021

Review comment responded on Oct 12, 2021

Sorry Tea is available 24 hrs in the lobby "Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr "

5
Family with small children

Conveniently steps away from delicious dining options and walking distance to the village. The only downside is the walls are paper thin and you can hear everything your neighbors are doing.

By on Aug 25, 2021

Review comment responded on Aug 26, 2021

" Thank you for taking the time to tell us about your experience at Robinhood Resort. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. " Peter Busch, Mgr

2
Family

Everything in the room was either well-worn, broken, or ancient. Sink and tub cracked, chipped and grimy looking. All sheets and bedspreads extremely dark color (attempt to hide filth?). We messaged before arriva and received confirmation of a rollaway bed. On arrival, no rollaway, given tiny run down room with only two beds and no room for rollaway. As soon as I returned to front desk, clerk had new room keys waiting for me. Finally, a warning to all: don't lean on any of the exterior handrails around the property, as they're held on with spit and old bubble gum (code violations galore).

By on Jul 15, 2021

Review comment responded on Jul 16, 2021

"Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely, " Peter Busch, Mgr

5
Family

Love this place and staff is very efficient and nice they help you all they can to make you feel comfortable we will be back

By on May 10, 2021

Review comment responded on May 13, 2021

"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr "

4
Family Partner Couples Family

The room was very cozy with a heater and good enough size for the number of people we had and nights but not the nice enough view I was hoping for and I had trouble finding the hot tube that we planned on using

By on Feb 24, 2021

Review comment responded on Feb 25, 2021

"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr "

5
Family with small children

By on Feb 11, 2021

Review comment responded on Feb 11, 2021

"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr "

4
Family

It was avarage, over all good, nothing to complain about it

By on Dec 28, 2020

Review comment responded on Dec 31, 2020

"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr "

5
Partner Couples

Very clean and quit great place to stay close to shops and restaurants

By on Sep 20, 2020

Review comment responded on Sep 20, 2020

"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay at Robinhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Peter Busch, Mgr "

3
Family with small children

The plus is that it’s right in the village. You walk out your door and everything is within walking distance. But the rooms are old and run down. No a/c and no microwave in the room. The door lock didn’t work well and was really hard to open. But the towels were clean and no bed bugs.

By , from San Diego on Aug 30, 2020

Review comment responded on Aug 30, 2020

" Thank you for taking the time to tell us about your experience at Robinhood Resort. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. A/C and microwaves available in superior and premium rooms "

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