This was not the cabin that I booked, the pictures were different. The bathtub looks like its never been cleaned with stains all over and streaks from trying to clean it. The rug was filthy with stains all over and don't even look at the couches! We had to go buy king bed sheet to lay over the couches in order for us to sit in them that's how dirty they looked. I even took pictures and video of the filth. Motel 6 in Big Bear is war cleaner!!!! Very disappointed!!!!!
These little cabins are absolutely perfect for a small family getaway. I honestly can't wait to go back in the summer time to hang out at the lake. Cabins are clean easy access and ready for a family. Plates, dishes, stove, fridge, and not to mention a little bbq area outside. Staff was soo friendly check in and out was the easiest I've ever had. Plus walking distance to the big bear village. We go to big bear at least 2x a year, this will always be the first place I will check for availability.
Good stay
We enjoyed the private cabin. It was close to the lake and village.
The location was great and the bed was very comfy, but my in suite jacuzzi was broken and the carpets looked like they had not been vacuumed.
The western look was great Carpets was dirty looking and the whirlpool was dirty and the handles leaked and the shower had no pressure and the outside on porch need to be cleaned.and the umbrella on porch all torn .lots of flying bugs around whirlpool.
No A/C! So hot had to leave door and windows open all night. So did neighbors who wern't noisey, just doing their thing but I didn't want to hear it. Office staff knew nothing about the areaI asked where is good to eat they said Sizzler. So dissapointed. No DVD to rent as advertised, Cars parked so close to basketball that we did not want to play, Cornhole was dirty! WON'T go back!
Great location, comfy and super clean
Cabin 22 was good except for the heater which smelled like gas when turned on. Additionally, the shower’s floor was extremely cracked. Other than that the jet tub was great and the fire place was good.
Great location. It’s very close to the village, restaurants, activities, and right on the lake. They were doing renovations directly outside of our room which was not ideal for hanging out/relaxing on the patio area, but my kids enjoyed watching. The rooms are clean, fresh towels and bedding. They had everything we needed including pots, pans, cooking utensils, a coffee pot, a toaster, etc. Our fireplace didn’t work so that was disappointing. Overall, it was a nice stay though and our second time here. We would stay again simply because of the location and the in-room jacuzzi.
Beautiful view of the lake & Great location!
Charming cabin with lovely view of lake. Lots of blue jays, squirrels, and ducks to watch and enjoy
The cabin needs updating, carpets are torn, hot tub had aging signs and stains, was not brave enough to use it, the heater is loud, needed ear plugs to sleep well, the sink drains did not drain well, one of the kitchen chairs broke when my wife sat down on it and it was not the " Shallow Hal" case. The maintenance guy came out, sad the sink drain is " normal", did not want to replace the kitchen chair, said, I put it back together? The location is great. When called to check out, the front office girl lacked confidence in her answers. The bed was kinda soft but ok. 2 star place to spend a night.
Close to town and the lake. It had a wood burning fireplace
While it was snowing, my husband and daughter went out to the pool and hot tub. They had a blast. I on the other hand got to enjoy the snow fall from our very comfortable cabin 🙂
Parking lot was well illuminated, room we got was ok but the toilet had a leak, after reporting it I was told maintenance was going to take a look and I decided to leave and come back later. I was told it was fixed only to find a puddle of water on the bathroom floor, after going back a second time to the office to report it I was told that maintenance was going to go fix it and that i couldn’t get another room. Maintenance went only to confirm the toilet was broken and only then I got another room after 2 hours of checking in
The picnic areas and grilling sites were great! Pool and hot tub were well kept with access to restrooms.
Located within a 5-minute walk of Alpine Slide at Magic Mountain, Big Bear Frontier is within a 15-minute stroll of Big Bear Marina. This 3-star hotel has 57 guestrooms and offers a private beach, an outdoor pool, and free in-room WiFi.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Fireplaces, refrigerators, and microwaves are also available.
Guests staying at Big Bear Frontier enjoy access to a private beach, an outdoor pool, and free WiFi in public areas. You can take advantage of free parking if you drive. A multilingual staff is on hand to help secure valuables, and offer sightseeing advice. Other amenities at this beach hotel include a spa tub, coffee/tea in a common area, and barbecue grills.
This was not the cabin that I booked, the pictures were different. The bathtub looks like its never been cleaned with stains all over and streaks from trying to clean it. The rug was filthy with stains all over and don't even look at the couches! We had to go buy king bed sheet to lay over the couches in order for us to sit in them that's how dirty they looked. I even took pictures and video of the filth. Motel 6 in Big Bear is war cleaner!!!! Very disappointed!!!!!
These little cabins are absolutely perfect for a small family getaway. I honestly can't wait to go back in the summer time to hang out at the lake. Cabins are clean easy access and ready for a family. Plates, dishes, stove, fridge, and not to mention a little bbq area outside. Staff was soo friendly check in and out was the easiest I've ever had. Plus walking distance to the big bear village. We go to big bear at least 2x a year, this will always be the first place I will check for availability.
Brenda, thank you for your glowing review! We are so pleased to hear you and your family enjoyed your stay at the Frontier and we hope to welcome you back again soon.
Good stay
Johana, thank you for your great review! We are pleased to hear you enjoyed your stay at the Frontier and we hope to welcome you back again in the future.
We enjoyed the private cabin. It was close to the lake and village.
Thank you for your great review, Eric. We are glad you enjoyed your stay and we hope to welcome you back soon!
The location was great and the bed was very comfy, but my in suite jacuzzi was broken and the carpets looked like they had not been vacuumed.
Thank you for your review and feedback. We are sorry to hear that you experienced some issues during your stay with us. Our management team will be sure to investigate the whirlpool tub further. Please know that we have been cleaning rooms according to CDC recommendations and with EPA-approved cleaning supplies; additionally, all floors are cleaned between guests. Our management team will discuss your concerns regarding the carpet with our cleaning staff. We hope you will consider giving us another try in the future.
The western look was great Carpets was dirty looking and the whirlpool was dirty and the handles leaked and the shower had no pressure and the outside on porch need to be cleaned.and the umbrella on porch all torn .lots of flying bugs around whirlpool.
We apologize that your stay with us was unsatisfactory. Please know that our cleaning staff has been thoroughly cleaning rooms according to CDC recommendations. However, our management team will be addressing your concerns here with them. We will also investigate further the problems you have experienced with the water pressure and insects. Our apologies again for your stay; we hope you will consider giving us another try in the future.
No A/C! So hot had to leave door and windows open all night. So did neighbors who wern't noisey, just doing their thing but I didn't want to hear it. Office staff knew nothing about the areaI asked where is good to eat they said Sizzler. So dissapointed. No DVD to rent as advertised, Cars parked so close to basketball that we did not want to play, Cornhole was dirty! WON'T go back!
We greatly appreciate your review and feedback and apologize your stay at the Frontier was unsatisfactory. The Frontier is undergoing a few renovations, which will include adding A/C to rooms. Due to our current COVID policy listed on our website, the video and book library are unfortunately unavailable. Our apologies again for your stay; we hope you will consider giving us another try in the future.
Thank you for the rating! We hope to welcome you back to the Frontier soon!
Great location, comfy and super clean
We greatly appreciate the stellar review! We hope to welcome you back to the Frontier soon!
Cabin 22 was good except for the heater which smelled like gas when turned on. Additionally, the shower’s floor was extremely cracked. Other than that the jet tub was great and the fire place was good.
Thank you for the great review and feedback! We will be sure to investigate the smell coming from the heater as well as the shower floor. We hope to welcome you back to the Frontier soon!
Paul, we sincerely apologize that you were dissatisfied with your stay. We'd like to hear more about it and make it right. Please contact our front desk and ask for Robert. Again, we sincerely apologize. We hope you will give us another chance in the future!