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Recent guest reviews

First of all, the photos are a misrepresentation. They are uears old. Now the part of the lake infront of the motel is dried up. The property itself is very old, falling apart actually and dirty. Staff is non-existant. There isn't even a phone on the room to call the desk. No housekeeping for 3 days/2 nights. And to top all that off, arpung 9:00pm, we were scared to death by somebody using a key trying to open our door. I had to yell "wrong room". To my surprise, some lady says, are you Mr. ....(my name)? I said yes, she said it does not show in the computer that I checked in. I said I did check in. Finally she goes away. Why would she try to get in the room at night regardless if I checked in or not. The next day I tried to complain, no one in the front office to receive my complain. I was not surprised. Horrible experience.

For the price I was extremely disappointed. The only thing going for them is the lake view. The staff were very polite and helpful but the room mattress was horrible and smelled old. The sheets looked over used and smelled old. The so called spa didn’t got used because looks extremely old and honestly didn’t made me feel comfortable using it. The tv was unusable. Basically something I expected from a motel 8 on side of any hi-way. Very cheap. Heating was loud and I could hear everyone’s noises from upstairs and next doors.I barely got 3 hours of sleep. I will definitely not return.

Nice area. Close to the village where everything is at. The comforter did not look very clean. The toilet was dirty. The toaster didn’t work. Only one med/large pot and one medium pan so depending what you cook, bring your own stuff. I had to go buy dish soap too.

Clean and affordable. I would stay here again. The towel and shower curtain bars were pulling out of the wall but at least it was clean and warm in the room.

Will go back. Tv did not work but room was clean. Nice view and next to stores and bars and restaurants next to kids park and other interesting places

The property overall was fine and didn't expect much more for the price point but the mattresses were really bad. We tried both beds and our backs were killing us after two days.

Loved the fact that the property was so close to the water. Will definitely bring my kayak next time!

Very nice, beautiful view. Good for the price. Would stay there again.

Overpriced...even Motel 6 would be a little cleaner, but I wouldn’t stay there either if I had a choice.

Cortnie and Ellen are very nice and very friendly.I would definitely return.

Close to everything but very run down. Staff was very friendly though

Completely unsatisfactory. We notified the hotel that we would be checking in Late since it was a last minute surprise for my daughter's 12th bday. Upon our arrival there was no on site manager no one in office not did they answer there after hour check in number. We waited from 11idh until 235am when we finally aquired the means to charge the phone to get a ride back to our car in Sugarloaf and then back down to the dessert.

Nice location relative to the ski resort and obviously it is right on the lake. Just the basics. Nothing fancy.

I loved it. It is what it is a small resort woth front lake view. Yes is outdated, but its comfy and the staff is woderful. Easy to booked an extra night. Rooms are small but they have all we needed. Perfect fire place and small kitchen area. The room is very good plus we spent most of the day out in town which is a small drive away. I recommend this place. Try to get lake view room. Convenient Parking iut side the window.

Lakeview Dr Big Bear Lake CA

Hotel highlights

  • Free WiFi in public areas
  • Free parking

Big Bear Lakefront Lodge places you within a 10-minute stroll of Big Bear Marina and Alpine Slide at Magic Mountain. The 25 rooms at this motel include fireplaces, balconies, and microwaves.


Rooms

Big Bear Lakefront Lodge's 25 rooms are individually decorated and provide fireplaces, balconies or patios, and microwaves. TVs come with cable channels. Coffee makers, ceiling fans, and hair dryers are other standard amenities. Housekeeping is available on request.


Property features

Guests of Big Bear Lakefront Lodge enjoy free WiFi in public areas, express check-out, and free newspapers. A stay here includes free parking. Other amenities at this beach motel include a picnic area and barbecue grills.

Room options

Standard Room, 2 Queen Beds, Fireplace (Kitchen)

2 Queen Beds | Sleeps 5

Suite, 2 Bedrooms

3 Queen Beds | 1 Double Sofa Bed | Sleeps 8

Standard Room, 2 Queen Beds, Balcony, Lake View

2 Queen Beds | Sleeps 4

2 Story Cabin

2 Queen Beds | 2 Twin Beds | Sleeps 10

Guest reviews for Big Bear Lakefront Lodge

Everyone (17) Couples (2) Family (9)
1
Partner Couples

First of all, the photos are a misrepresentation. They are uears old. Now the part of the lake infront of the motel is dried up. The property itself is very old, falling apart actually and dirty. Staff is non-existant. There isn't even a phone on the room to call the desk. No housekeeping for 3 days/2 nights. And to top all that off, arpung 9:00pm, we were scared to death by somebody using a key trying to open our door. I had to yell "wrong room". To my surprise, some lady says, are you Mr. ....(my name)? I said yes, she said it does not show in the computer that I checked in. I said I did check in. Finally she goes away. Why would she try to get in the room at night regardless if I checked in or not. The next day I tried to complain, no one in the front office to receive my complain. I was not surprised. Horrible experience.

By on Aug 22, 2021

Review comment responded on Aug 29, 2021

We are not a motel, its a hotel.. Plus if were not in the office please call the office number. We are working from 7am-10pm. Also the lake being dried isn't our fault. we had fires and it causes us to use the lake water. Plus if you read the sing on the door before you walk in the front office we have a number.. Also we only open the room because if no one has checked in we have to cancel the reservation and call you.

2
Family

For the price I was extremely disappointed. The only thing going for them is the lake view. The staff were very polite and helpful but the room mattress was horrible and smelled old. The sheets looked over used and smelled old. The so called spa didn’t got used because looks extremely old and honestly didn’t made me feel comfortable using it. The tv was unusable. Basically something I expected from a motel 8 on side of any hi-way. Very cheap. Heating was loud and I could hear everyone’s noises from upstairs and next doors.I barely got 3 hours of sleep. I will definitely not return.

By on Mar 28, 2021

Review comment responded on Mar 28, 2021

Thank you for your review of Big Bear Lake Front Lodge. We wish you would have let us know about these issues during your stay so we would have had the opportunity to address them. You are welcome to call our front desk and discuss any issues you had with management. We are constantly updating our rooms and improving our property. Your feedback is greatly appreciated. We hope that you will give us a second chance so we can show you the improvements we have made. We look forward to seeing you again in Big Bear.

4
Everyone

By on Mar 20, 2021

Review comment responded on Apr 18, 2021

Thank you for the review! We love to hear responses, but we will always improve our hotel.

3
Family Family with small children

Nice area. Close to the village where everything is at. The comforter did not look very clean. The toilet was dirty. The toaster didn’t work. Only one med/large pot and one medium pan so depending what you cook, bring your own stuff. I had to go buy dish soap too.

By on Feb 27, 2021

Review comment responded on Feb 28, 2021

Thank you for your review of Big Bear Lake Front Lodge. We wish you would have let us know of these issues during your stay so we could have addressed them. Guests are always welcome to call our front desk and discuss any issues you have with management. We are constantly updating our rooms and improving our property. Your feedback is greatly appreciated. We hope that you will give us a second chance so we can show you the improvements we have made. We look forward to seeing you again in Big Bear.

4
Friends

Clean and affordable. I would stay here again. The towel and shower curtain bars were pulling out of the wall but at least it was clean and warm in the room.

By on Feb 19, 2021

Review comment responded on Feb 23, 2021

Thank you for your review of Big Bear Lakefront Lodge. We are glad to hear you enjoyed your stay with us and wish to return in the future. We would love to have you back as a guest. We are constantly updating our rooms and improving our property. Your feedback is greatly appreciated. We look forward to seeing you again soon!

2
Everyone

By on Feb 3, 2021

Review comment responded on Feb 23, 2021

Thank you for your review of Big Bear Lake Front Lodge. We wish you would have left us more details about your stay so we could address them with our staff. You are welcome to call our front desk and discuss any issues you had with management. We are constantly updating our rooms and improving our property. Your feedback is greatly appreciated. We hope that you will give us a second chance so we can show you the improvements we have made. We look forward to seeing you again in Big Bear.

4
Family Family

Will go back. Tv did not work but room was clean. Nice view and next to stores and bars and restaurants next to kids park and other interesting places

By , from Los Angeles on Jan 13, 2021

Review comment responded on Feb 24, 2021

Thank you for your review of Big Bear Lake Front Lodge. We are glad to hear you enjoyed your stay with us and wish to return in the future. We love our convenient location as well. We would love to have you back. We are sorry to hear the TV was not working. We are constantly updating our rooms and improving our property. We will address this with our maintenance staff. Your feedback is greatly appreciated. We look forward to seeing you again soon!

3
Family

The property overall was fine and didn't expect much more for the price point but the mattresses were really bad. We tried both beds and our backs were killing us after two days.

By on Jan 1, 2021

Review comment responded on Feb 23, 2021

Thank you for your review of Big Bear Lake Front Lodge. We are glad to hear you enjoyed your stay. We feel we offer a great location, rooms, and fair pricing to all our guests. We are sorry to hear the beds did not match your comfort level. We are constantly updating our rooms and improving our property. Your feedback is greatly appreciated and will be passed on to management. We hope that you will give us a second chance so we can show you the improvements we have made. We look forward to seeing you again in Big Bear.

5
Everyone

By on Jun 25, 2020

5
Partner Couples

Loved the fact that the property was so close to the water. Will definitely bring my kayak next time!

By , from Ventura on Jun 14, 2020

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