See all properties

Chateau Big Bear Boutique Hotel, BW Signature Collection

Property class: 3.5

Choose dates to view prices

Photo gallery for Chateau Big Bear Boutique Hotel, BW Signature Collection

A spacious lounge area with a grand piano, comfortable seating, and a large stained glass ceiling.
A spacious lobby with a checkered floor, a fireplace, and a staircase.
A spacious lobby with a bar area, green upholstered seating, and a decorative glass ceiling.
A boutique hotel with a stone facade, large windows, and a sign indicating it is a 'Boutique Hotel'.
A lobby with a grand staircase, a sofa set, and a chandelier.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning

Explore the area

View in a map
42200 Moon Ridge Rd, Big Bear Lake, CA, 92315
  • Place, Big Bear Mountain Resort
    ‪17 min walk‬
  • Place, Snow Summit
    ‪18 min walk‬
  • Place, Big Bear Alpine Zoo
    ‪2 min drive‬
  • Airport, San Bernardino, CA (SBD-San Bernardino Intl.)
    ‪68 min drive‬

Room options

View all photos for 1 King Bed, Non-Smoking, Fireplace, Balcony, Jetted Tub

Iron/ironing board, WiFi (surcharge), bed sheets

1 King Bed, Non-Smoking, Fireplace, Balcony, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Accessible-1 King, Mobility Accessible, Bathtub, Non-Smoking

A hotel room with a large bed, a television, a fireplace, a dining table with chairs, and a balcony with curtains.

Accessible-1 King, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Accessible-2 Queen, Mobility Accessible, Bathtub, Non-Smoking

A hotel room with a fireplace, a television, a bed, a desk, and a mirror.

Accessible-2 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

A hotel room with a wooden headboard, a bedside table, a gray armchair, and a bed with white bedding and pillows.

Standard Room, 1 King Bed, Non Smoking, Fireplace

9.4 out of 10
Exceptional
(43 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

A hotel room with a wooden headboard, a bedside table, a gray armchair, and a bed with white bedding and pillows.

Standard Room, 1 King Bed, Non Smoking, Balcony

9.2 out of 10
Wonderful
(46 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, a desk, a chair, a fireplace, and a large window with curtains.

Standard Room, 1 King Bed, Accessible, Bathtub

7.8 out of 10
Good
(7 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

A hotel room with a large bed, wooden headboard, two bedside tables with lamps, a painting on the wall, and a carpeted floor.

Standard Room, 1 King Bed, Non Smoking, Balcony

9.2 out of 10
Wonderful
(22 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

A hotel room with two beds, a wooden headboard, and wall-mounted light fixtures.

Standard Room, 2 Queen Beds, Non Smoking, Balcony

9.0 out of 10
Wonderful
(38 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with two beds, a fireplace, a desk, a TV, and a large window with a view of trees.

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

A hotel room with a fireplace, a desk, a bed, and a painting on the wall.

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

8.8 out of 10
Excellent
(55 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Balcony

A hotel room with a large bed, a desk with a chair, a flat-screen TV mounted on the wall, a fireplace, and a large window with curtains.

Standard Room, 1 King Bed, Accessible, Balcony

8.0 out of 10
Very good
(2 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room)

A hotel room with two beds, a desk, a chair, and a painting on the wall.

Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room)

  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

You may also like

Ad
Orville's Lodge | Terrace/patio

N+P Boutique Lodge

Big Bear Lake
  • Parking included
  • Free WiFi
  • Air conditioning
  • Microwave
9.8 out of 10, Exceptional, 317 reviews
$192 nightly
The price is $217
Aug 30 - Aug 31
Total with taxes and fees
N+P Boutique Lodge

About the neighborhood

Big Bear Lake

Located in Winter Park within a mile (2 km) of Snow Summit, Chateau Big Bear Boutique Hotel, BW Signature Collection is within 2 miles (3 km) of other popular sights such as The Village. This 80-room, 3.5-star hotel has a restaurant along with conveniences like a gym and a hot tub.

What's nearby

  • Eagle Point - 12 min walk - 0.7 miles
  • Big Bear Mountain Resort - 17 min walk - 0.9 miles
  • Snow Summit - 18 min walk - 1.0 mile
  • Big Bear Alpine Zoo - 2 min drive - 1.4 miles
  • Meadow Park - 3 min drive - 1.2 miles

Getting around

  • San Bernardino, CA (SBD-San Bernardino Intl.) - 72 min drive

Restaurants

  • ‪Starbucks - ‬12 min walk
  • ‪Bear Mountain Ski Resort - ‬4 min drive
  • ‪Carl's Jr. - ‬14 min walk
  • ‪Moonridge Coffee Company - ‬13 min walk
  • ‪Café Crêpe - ‬3 min drive

About this property

Chateau Big Bear Boutique Hotel, BW Signature Collection

At Chateau Big Bear Boutique Hotel, BW Signature Collection, guests have access to a gym, free WiFi in public areas, and a hot tub. If you drive, self parking is USD 20 per night, and there's also a free area shuttle. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and securing valuables. Other amenities at this ski hotel include meeting rooms, conference space, and a 24-hour business center.
Guests can expect WiFi and 42-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are also standard. Housekeeping is available on request.
A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Holiday Inn Resort The Lodge At Big Bear Lake by IHG
Big Bear Central
  • Pool
  • Spa
  • Pet friendly
  • Parking included
7.4 out of 10, Good, 1,004 reviews
$113 nightly
The price is $128
Aug 30 - Aug 31
Total with taxes and fees
Holiday Inn Resort The Lodge At Big Bear Lake by IHG

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per night)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 15 mi
  • Free shopping center shuttle
  • Free theme park shuttle
  • Uncovered self parking on site (USD 20 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Tiffany's Bistro

Things to do

  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Foosball table
  • Games
  • Gym
  • Hot tub
  • Seasonal outdoor pool
  • Ski storage
  • Table tennis

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Free theme park shuttle
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Wedding services

Business services

  • 2 meeting rooms
  • 2,077 square feet of conference space
  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 1 per night (rates may vary)
  • Uncovered self parking fee: USD 20 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 4 PM—-5 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June to September.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Big Bear
Best Western Big Bear Chateau
Best Western Chateau Hotel Big Bear
Big Bear Best Western
Big Bear Chateau
Big Bear Chateau Best Western
Best Western Big Bear Chateau Hotel
Best Western Chateau
Best Western Big Bear Chateau
Chateau Big Bear Boutique Hotel, BW Signature Collection Hotel

Frequently asked questions

What's there to do near Chateau Big Bear Boutique Hotel, BW Signature Collection?

This hotel is situated in Winter Park within a short 20-minute walk of Snow Summit and also 16 minutes on foot from Big Bear Mountain Resort. You'll also find Big Bear Lake and Eagle Point less than a mile away.

How much does it cost to stay at Chateau Big Bear Boutique Hotel, BW Signature Collection?

As of Aug 16, 2026, prices found for a 1-night stay for 2 adults at Chateau Big Bear Boutique Hotel, BW Signature Collection on Aug 30, 2026 start from $135, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Chateau Big Bear Boutique Hotel, BW Signature Collection?

Yes, uncovered parking is offered for USD 20 per night. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Does Chateau Big Bear Boutique Hotel, BW Signature Collection have a casino at the property?

No, Chateau Big Bear Boutique Hotel, BW Signature Collection doesn't have a casino.

Is there an indoor pool at Chateau Big Bear Boutique Hotel, BW Signature Collection?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. The seasonal pool is normally open from June until September.

Is Chateau Big Bear Boutique Hotel, BW Signature Collection a good place to stay for couples?

There are many amenities for couples at this hotel, including a restaurant and a bar/lounge plus some guestrooms feature a fireplace.

Are there hot tubs at Chateau Big Bear Boutique Hotel, BW Signature Collection?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Chateau Big Bear Boutique Hotel, BW Signature Collection have a restaurant with a breakfast menu?

Yes, Chateau Big Bear Boutique Hotel, BW Signature Collection serves a full breakfast for a surcharge each morning at Tiffany's Bistro.

Does Chateau Big Bear Boutique Hotel, BW Signature Collection allow pets to stay for free?

No, pets aren't allowed at Chateau Big Bear Boutique Hotel, BW Signature Collection though service animals are welcome.

Are there connecting rooms at Chateau Big Bear Boutique Hotel, BW Signature Collection?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How close is the airport from Chateau Big Bear Boutique Hotel, BW Signature Collection?

The closest major airport to Chateau Big Bear Boutique Hotel, BW Signature Collection is San Bernardino, CA (SBD-San Bernardino Intl.), which is about 23.1 mi away.

Can I book a room with a balcony at Chateau Big Bear Boutique Hotel, BW Signature Collection?

Yes, some guestrooms at Chateau Big Bear Boutique Hotel, BW Signature Collection offer a balcony.

Does Chateau Big Bear Boutique Hotel, BW Signature Collection have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Chateau Big Bear Boutique Hotel, BW Signature Collection.

Chateau Big Bear Boutique Hotel, BW Signature Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 645 out of 1002 reviews
Rating 8 - Good. 210 out of 1002 reviews
Rating 6 - Okay. 78 out of 1002 reviews
Rating 4 - Poor. 25 out of 1002 reviews
Rating 2 - Terrible. 44 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely stay; very clean, friendly staff and local to many places to see and walk to. Must stay!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, yet brief stay. Very helpful staff, thoroughout both before & during the stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness
Great to stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was ideal , great location close by to many places, aesthetically cute
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Eliazar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. The lobby area looked great. Bar area was fun. The amenities were good. Outside views were very nice. Overall good experience.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, Great Price!🙌
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jeremy

Nice place. Charming. Good location, close to everything you want. Would stay again
Stayed 1 night in Mar 2026
Verified review

8/10 Good

nazila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
welcome staff was not friendly , talked with no motion very cold. check out staff was very polite and knowledgeable , breakfast was good.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Selena

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good. Room was niceeee, no microwave but other than that, room was pretty. Only thing that got me, was the $20 parking, on top of paying a mid-high price for a room.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Exceeded expectations in all ways, especially the fireplace in the room. Also very good breakfast .
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hot breakfast with a lot of variety. The jacuzzi is nice. Staff was responsive to all our needs - more clean towels, etc.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

ADEL

Liked: Cleanliness, amenities, property conditions & facilities
Quiet room, good breakfast
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jacova

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Place
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome breakfast in the morning, coffee is really good. Lots to chose from. We loved the layout of the floors, it was fun exploring all the hallways to find the game room. The food in the restaurant was really good and a really big portion, you could easily share something. The love music in the restaurant was awesome. We really enjoyed our stay and would book again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jesaly Myles

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff and great food for breakfast👍
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Hedy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very clean and tidy, with all the necessary supplies.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ramin

Liked: Cleanliness, amenities, property conditions & facilities
The hotel room was very clean and spacious.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice facility that is currently under some renovation. However, the between rooms is seriously lacking (at least in our case).
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Gaurav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good with pancakes and eggs. I wouldn't say it was eleborate spread but it was good enough. My family enjoyed it!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jiayue

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay for small group
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Lorena

Everything was good
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Cherry

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Chhavi

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable room!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Property well kept, friendly staff, decor is warm and pleasant.
Stayed 2 nights in Nov 2025