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Best Western Big Bear Chateau

3.5 star property
Skiing and dining in the mountains near Snow Summit

Choose dates to view prices

Photo gallery for Best Western Big Bear Chateau

Lobby
Seasonal outdoor pool
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Balcony (Fireplace) | Iron/ironing board, WiFi, bed sheets
Restaurant

Reviews

8.6

Excellent

Popular amenities

  • Pool
  • Restaurant
  • Parking included
  • Breakfast included
  • Bar
    BarBar
  • 24/7 front desk
    24/7 front desk24/7 front desk

Explore the area

Map
42200 Moon Ridge Rd, Big Bear Lake, CA, 92315
  • Popular LocationSnow Summit20 min walk
  • Popular LocationThe Village3 min drive
  • Popular LocationAlpine Slide at Magic Mountain4 min drive
  • AirportOntario, CA (ONT-Los Angeles - Ontario Intl.)78 min drive

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8.0 out of 10, Very Good, (1003)
The price is $282
includes taxes & fees
$254 per night
Aug 10 - Aug 11
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About the neighborhood

Big Bear Lake

Located in Winter Park, Best Western Big Bear Chateau is a leisurely stroll from sights such as Bear Valley Community Hospital and Eagle Point. This 80-room, 3.5-star hotel has free breakfast along with conveniences like free self parking and a gym.

What's nearby

  • Snow Summit - 20 min walk
  • The Village - 3 min drive
  • Big Bear Marina - 4 min drive
  • Alpine Slide at Magic Mountain - 4 min drive
  • Bear Mountain - 24 min drive

Getting around

  • The nearest major airports are:<br />San Bernardino, CA (SBD-San Bernardino Intl.): 75-min drive, 39.3 mi/63.2 km<br /> Los Angeles - Ontario Intl. Airport (ONT): 78-min drive, 60.6 mi/97.6 km<br /> <p>The preferred airport is Los Angeles - Ontario Intl. Airport (ONT). </p>

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Maggio's Pizza - ‬12 min walk
  • ‪Domino's Pizza - ‬2 min drive
  • ‪Dank Donuts - ‬13 min walk
  • ‪Moonridge Coffee - ‬14 min walk

About this property

Best Western Big Bear Chateau

Skiing and dining in the mountains near Snow Summit
At Best Western Big Bear Chateau, guests have access to a gym, free WiFi in public areas, and a spa tub. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and concierge services. Other amenities at this ski hotel include meeting rooms, conference space, and a 24-hour business center.
Guests can expect to find WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are also standard.
A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per night)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,077 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 1 per night (rates may vary)
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 4 PM—-5 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The outdoor pool closes for the season in September.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Big Bear
Best Western Big Bear Chateau
Best Western Chateau Hotel Big Bear
Big Bear Best Western
Big Bear Chateau
Big Bear Chateau Best Western
Best Western Big Bear Chateau Hotel
Best Western Chateau
Best Big Bear Chateau Big Bear
Best Western Big Bear Chateau Hotel
Best Western Big Bear Chateau Big Bear Lake
Best Western Big Bear Chateau Hotel Big Bear Lake

Frequently asked questions

What's there to do near Best Western Big Bear Chateau?

This hotel is situated in Winter Park within a short 20-minute walk of Snow Summit and also 13 minutes on foot from Interlaken Shopping Center. You'll also find The Village and Bear Mountain within a short drive.

How much does it cost to stay at Best Western Big Bear Chateau?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Best Western Big Bear Chateau on Aug 11, 2024 start from $116.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Big Bear Chateau?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Big Bear Chateau have a casino at the property?

No, Best Western Big Bear Chateau doesn't have a casino.

Is there an indoor pool at Best Western Big Bear Chateau?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a spa tub. The seasonal pool normally closes in September.

Is Best Western Big Bear Chateau good for couples?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature fireplaces.

Are there hot tubs at Best Western Big Bear Chateau?

Yes, this hotel has a spa tub.

Does Best Western Big Bear Chateau have a restaurant with a breakfast menu?

Yes, Best Western Big Bear Chateau serves free cooked-to-order breakfasts from its restaurant.

Does Best Western Big Bear Chateau allow pets to stay for free?

No, pets aren't allowed at Best Western Big Bear Chateau though service animals are welcome.

Are there connecting rooms at Best Western Big Bear Chateau?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Best Western Big Bear Chateau?

The closest major airport to Best Western Big Bear Chateau is San Bernardino, CA (SBD-San Bernardino Intl.), which is about 23.1 mi away.

Are there rooms with balconies that I can book at Best Western Big Bear Chateau?

Yes, some guestrooms at Best Western Big Bear Chateau offer a balcony.

Does Best Western Big Bear Chateau have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Best Western Big Bear Chateau.

Best Western Big Bear Chateau Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 561 out of 1003 reviews" "
Rating 8 - Good. 263 out of 1003 reviews" "
Rating 6 - Okay. 91 out of 1003 reviews" "
Rating 4 - Poor. 40 out of 1003 reviews" "
Rating 2 - Terrible. 48 out of 1003 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Eduardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quiet area and relaxing good service.
Stayed 3 nights in Apr 2024

2/10 Terrible

maria rebecca

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was traumatic for me & my kids. The toilet overflowed with water nonstop the whole bathroom including the carpet next to the bed , called emergency no. only the Receptionist lady came , no maintenance present at the facility at that day , i was asking the plunger from the Receptionist who ran into our room , and i had to do the plunger myself so that the water will stop overflowing from the toilet & we're really so terrified , i had to do it because the Receptionist was holding her cellphone while doing the plunging , couldn't imagine that bad experience on our stay here .First time in my whole life experienced it , after the incident the Receptionist moved us to anorther room .
Stayed 1 night in Apr 2024

10/10 Excellent

Ken

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice, friendly, convenient at a fair price.
Stayed 2 nights in Apr 2024

8/10 Good

Yvan

Traveled with family
Liked: Cleanliness, staff & service
fun hotel next to big bear. definitely would recommend going for the price, very kid friendly with ping pong, air hockey and a swimming pool. breakfast was okay, but free food is always welcome. staff was very nice and helpful. pool is closed in winter. smart tv in my room with netflix so that’s a massive plus. double queen room is a bit cramped. overall clean hotel with a fun atmosphere, many activities for people of all ages, quiet, fun staff and breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
great stay at the chateau
Stayed 1 night in Apr 2024

10/10 Excellent

WAYNE, Corona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, free breakfast is good
Stayed 5 nights in Apr 2024

10/10 Excellent

Marvin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was very pleasant, clean and quiet.
Stayed 1 night in Apr 2024

10/10 Excellent

Marie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A very interesting Best Western. A mix between a typical BW, but with chandeliers, a piano in the lobby, and unique artwork. Clean rooms and a nice staff. I’d stay there again.
Stayed 1 night in Feb 2024

10/10 Excellent

Berkin

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, nothing extraordinary nothing disappointing
Stayed 1 night in Apr 2024

10/10 Excellent

andrew, Rolling Hills Estates

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good hotel in Big Bear lake.
Stayed 1 night in Mar 2024

10/10 Excellent

Iris

Stayed 1 night in Mar 2024

10/10 Excellent

LISA

Stayed 2 nights in Mar 2024

10/10 Excellent

cyrus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and friendly place
Stayed 1 night in Mar 2024

10/10 Excellent

Nealie

The Staff was Extremely helpful and professional, I love the complementary breakfast, I love that parking is included with the stay and there are plenty of spots, the location is fantastic and that’s why I’ve been coming back every year for the last 14 years!!
Stayed 3 nights in Mar 2024

6/10 Okay

lupe, norwalk

Traveled with partner
I wish housekeeping was automatic and not upon request. Also, the restaurant/bar area needs to be a bit more inviting. The tv was not working. The location was good/central.
Stayed 2 nights in Mar 2024

2/10 Terrible

Wendy

Traveled with family
Disliked: Cleanliness, property conditions & facilities
It is a very run down hotel, the carpets are so dirty it was so gross, I was looking for an outlet and looked behind the bed and oh my !! you can tell they never clean . and the hotel has haunted mansion vibes .
Stayed 1 night in Mar 2024

2/10 Terrible

Nina

Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Priyanka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great very nice and quiet
Stayed 1 night in Mar 2024

10/10 Excellent

Dale

Stayed 1 night in Mar 2024

10/10 Excellent

David

Liked: Property conditions & facilities
Good stay
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family had a great experience. We enjoyed the gym, game room, and hot tub. The room was on the small side but we had space for our luggage. The restaurant on site served tasty good portioned meals and the included breakfast was amazing, although it doesn’t open before 7am.
Stayed 1 night in Mar 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
I feel safe and comfortable.
Stayed 2 nights in Mar 2024

6/10 Okay

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gym equipment needs maintenance and an update.
Everything was ok but the gym equipment doesn't work properly.
Stayed 2 nights in Mar 2024