6/10 Okay
Anna
Traveled with family
Feb 16, 2026
The check-in for this stay was terrible. We reached out 2 days before our stay asking for early check-in and we were told it wasn't an option. We also reached out the morning of our arrival and were told no early check-ins. We arrived at 2:50pm for 3pm check-in and were told we couldn't check-in and had to wait until 3pm. Then at 3pm, there was approximately 50-60 families in the lobby with children and luggage trying to check-in. It took over an hour to get our room key. This was completely unacceptable and a complete fire hazard in the lobby.
Pros: Our room was clean and the breakfast was great, lots of choices and refilled often for hot choices.
Cons: Check-in process was absolutely terrible, slide hours at the pool were minimal so our children barely got to use the slide, which was what they were most excited about.
Anna
Stayed 2 nights in Feb 2026































