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Hampton Inn & Suites by Hilton Waterloo St. Jacobs

2.5 star property

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Photo gallery for Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Bar (on property)
Exterior
Ballroom
Studio, 1 King Bed, Refrigerator & Microwave (Wet bar) | Pillowtop beds, desk, laptop workspace, soundproofing
Indoor pool, open 9:00 AM to 10:00 AM, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly

Explore the area

View in a map
55 Benjamin Road, Township of Woolwich, ON, N2A4G8
  • Place, St. Jacobs Outlets
    ‪5 min walk‬
  • Place, St. Jacobs Market District Visitor Information Centre
    ‪5 min walk‬
  • Place, St Jacobs Farmers Market
    ‪8 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪22 min drive‬

Room options

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

Pillowtop beds, desk, laptop workspace, soundproofing

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

9.6 out of 10
Exceptional
(19 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.8 out of 10
Exceptional
(22 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Refrigerator & Microwave

9.2 out of 10
Wonderful
(19 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

8.6 out of 10
Excellent
(8 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar) | Pillowtop beds, desk, laptop workspace, soundproofing

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

9.0 out of 10
Wonderful
(42 reviews)
  • 534 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Refrigerator & Microwave

9.6 out of 10
Exceptional
(72 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Shower)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Non Smoking (Shower)

9.4 out of 10
Exceptional
(71 reviews)
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Township of Woolwich

St. Jacobs Outlets is within a 5-minute walk of Hampton Inn & Suites by Hilton Waterloo St. Jacobs while other popular sites like St. Jacobs Market District Visitor Information Centre are within a 15-minute stroll. This 108-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free self parking.

What's nearby

  • St. Jacobs Country Playhouse - 2 min walk - 0.1 miles
  • St. Jacobs Outlets - 5 min walk - 0.3 miles
  • St. Jacobs Market District Visitor Information Centre - 5 min walk - 0.3 miles
  • St Jacobs Farmers Market - 8 min walk - 0.5 miles
  • Max's Golf Centre - 15 min walk - 0.8 miles

Getting around

  • Kitchener Station - 14 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 25 min drive

Restaurants

  • ‪The Fritter Co - ‬8 min walk
  • ‪Tim Hortons - ‬17 min walk
  • ‪Ben Thanh 邊城 - ‬4 min drive
  • ‪Starbucks - ‬15 min walk
  • ‪Jack's Family Restaurant - ‬4 min walk

About this property

Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Hampton Inn & Suites by Hilton Waterloo St. Jacobs features an indoor pool, a gym, and a conference center. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, express check-in, and express check-out.
Pillowtop beds grant a restful night's sleep, and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Microwaves, coffee makers, and desks are also standard.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG
Township of Woolwich
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,304 reviews
$106 nightly
The price is $125
May 31 - Jun 1
Total with taxes and fees
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Das Bar

Things to do

  • Bicycle tours
  • Gym
  • Indoor pool
  • Mini golf

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Mini golf
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • Banquet hall
  • Built in 2020
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's Hilton Honors mobile app before check-in
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for CAD 84 per pet (varies based on length of stay)
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 84 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 10:00 AM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hampton Inn Suites by Hilton Waterloo St. Jacobs
Hampton Inn & Suites by Hilton Waterloo St. Jacobs Hotel

Frequently asked questions

Are free cancellation options available at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

Hampton Inn & Suites by Hilton Waterloo St. Jacobs offers free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

As of May 25, 2026, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites by Hilton Waterloo St. Jacobs on May 31, 2026 start from $118, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

Guests positively rate the hotel's location in Township of Woolwich, just steps from St. Jacobs Outlets and St. Jacobs Country Playhouse, and within a short walk of St Jacobs Farmers Market. You'll also find St. Jacobs Market District Visitor Information Centre and Waterloo Central Railway less than a mile away.

Will I be able to park at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

Yes, self parking is offered for free at the hotel. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Does Hampton Inn & Suites by Hilton Waterloo St. Jacobs include a casino on the premises?

No, Hampton Inn & Suites by Hilton Waterloo St. Jacobs doesn't have a casino.

Will I find an indoor pool at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 10:00 AM.

What do couples enjoy most about Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Are there hot tubs at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

No, this hotel doesn't have a spa tub.

Does Hampton Inn & Suites by Hilton Waterloo St. Jacobs have a restaurant that serves breakfast?

Yes, Hampton Inn & Suites by Hilton Waterloo St. Jacobs serves free buffet breakfast at Das Bar each morning.

Does Hampton Inn & Suites by Hilton Waterloo St. Jacobs allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hampton Inn & Suites by Hilton Waterloo St. Jacobs for a fee of CAD 84 per pet, per stay.

Are there connecting rooms at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

The closest major airport to Hampton Inn & Suites by Hilton Waterloo St. Jacobs is Kitchener, ON (YKF-Region of Waterloo Intl.), which is 14 mi away (25 minutes by car).

Can I book a room with a balcony at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

No, there aren't any guestrooms with balconies at Hampton Inn & Suites by Hilton Waterloo St. Jacobs.

Hampton Inn & Suites by Hilton Waterloo St. Jacobs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 756 out of 1166 reviews
Rating 8 - Good. 289 out of 1166 reviews
Rating 6 - Okay. 74 out of 1166 reviews
Rating 4 - Poor. 23 out of 1166 reviews
Rating 2 - Terrible. 24 out of 1166 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We felt welcomed and had a lovely stay. Would definitely recommend and come again.
Stayed 2 nights in Feb 2026

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities
Large rooms clean. Great breakfast
Stayed 1 night in Feb 2026

8/10 Good

SUSAN

Liked: Cleanliness, property conditions & facilities
Pool was cold
Stayed 2 nights in Feb 2026

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities
Easy close to shopping
Stayed 1 night in Nov 2025

6/10 Okay

Nina

Liked: Amenities
Disliked: Cleanliness
Booked two nights. Had to switch rooms because of an ant infestation. They were very accommodating but there was no mention of it or apologies other than the desk clerk shrugging a half hearted oops when I went to get a new key card. On top of that I was charged an extra $75. For my dogs which were way cleaner than that room.
Stayed 2 nights in Feb 2026

8/10 Good

David

Stayed 5 nights in Feb 2026

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 4 nights in Feb 2026

10/10 Excellent

Rebecca

Stayed 1 night in Feb 2026

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean rooms and the staff
Stayed 2 nights in Feb 2026

10/10 Excellent

Branka, Belle River

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Feb 2026

10/10 Excellent

Chanique

Clean
Stayed 1 night in Feb 2026

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel was clean, food was good and staff were friendly and helpful.
Stayed 2 nights in Feb 2026

10/10 Excellent

Brenda

Stayed 3 nights in Feb 2026

10/10 Excellent

Yvonne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great rooms, breakfast and gym. Perfect for a gateway
Stayed 2 nights in Feb 2026

10/10 Excellent

Reegan

Stayed 1 night in Feb 2026

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff was great.
Stayed 2 nights in Feb 2026

10/10 Excellent

Michael

Stayed 2 nights in Feb 2026

8/10 Good

Marina, Kitchener

Stayed 1 night in Feb 2026

10/10 Excellent

Clayton

Stayed 1 night in Feb 2026

8/10 Good

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Room was large and clean. Hotel was clean and staff were friendly.
Stayed 2 nights in Dec 2025

10/10 Excellent

Karan

Stayed 3 nights in Jan 2026

10/10 Excellent

Mila

Stayed 1 night in Feb 2026

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities
They kindly upgraded me so I could be on the same floor as the rest of my family.
Stayed 1 night in Jan 2026

8/10 Good

Darlene

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Febe

Stayed 2 nights in Jan 2026

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