Hampton Inn & Suites by Hilton Waterloo St. Jacobs

2.5 star property
Hotel with free parking, 6-minute walk to St Jacobs Farmers Market

Choose dates to view prices

Photo gallery for Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Exterior
Free daily buffet breakfast
Indoor pool, open 9:00 AM to 10:00 AM, sun loungers
Reception
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly

Explore the area

View in a map
55 Benjamin Road, Township of Woolwich, ON, N2A4G8
  • Place, St. Jacobs Outlets
    ‪3 min walk‬
  • Place, St. Jacobs Market District Visitor Information Centre
    ‪5 min walk‬
  • Place, St Jacobs Farmers Market
    ‪6 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪19 min drive‬

Room options

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

9.6 out of 10
Exceptional
(18 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.6 out of 10
Exceptional
(20 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Refrigerator & Microwave

9.2 out of 10
Wonderful
(17 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.2 out of 10
Wonderful
(7 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

8.8 out of 10
Excellent
(38 reviews)
  • 534 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Refrigerator & Microwave

9.6 out of 10
Exceptional
(68 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Shower)

9.4 out of 10
Exceptional
(69 reviews)
  • Sleeps 4
  • 2 Queen Beds

1 King Bed Mobility/Hearing Accessible Room With Roll-in Shower-Non-Smoking

  • Sleeps 2

Guest Room With 1 King Bed And Mobility/Hearing Accessible With Tub-Nonsmoking

  • Sleeps 2

Room, 2 Queen Beds, Non Smoking (Shower)

  • Sleeps 4

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • Sleeps 4

Studio Suite With 2 Queen Beds, Microwave, Fridge And Wet Bar-Non-Smoking

  • Sleeps 6

2 QUEEN ROOM FRIDGE AND MICROWAVE W/TUB NS

  • Sleeps 4

King Room With Microwave And Fridge

  • Sleeps 2

2 Queens Mobility/Hearing Access Tub Nosmok

  • Sleeps 4

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About the neighborhood

Township of Woolwich

St. Jacobs Outlets is within a 5-minute walk of Hampton Inn & Suites by Hilton Waterloo St. Jacobs while other popular sites like St. Jacobs Market District Visitor Information Centre are within a 15-minute stroll. This 108-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free self parking.

What's nearby

  • St. Jacobs Country Playhouse - 2 min walk - 0.1 miles
  • St. Jacobs Outlets - 3 min walk - 0.2 miles
  • St. Jacobs Market District Visitor Information Centre - 5 min walk - 0.3 miles
  • St Jacobs Farmers Market - 6 min walk - 0.4 miles
  • University of Waterloo - 6 min drive - 2.9 miles

Getting around

  • Kitchener Station - 14 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 25 min drive

Restaurants

  • ‪The Fritter Co - ‬8 min walk
  • ‪Ray Woodey's Craft Chippery - ‬6 min walk
  • ‪Tim Hortons - ‬17 min walk
  • ‪State & Main Kitchen & Bar - ‬17 min walk
  • ‪Starbucks - ‬15 min walk

About this property

Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Hotel with free parking, 6-minute walk to St Jacobs Farmers Market
Hampton Inn & Suites by Hilton Waterloo St. Jacobs features an indoor pool, a gym, and a conference center. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a 24-hour business center, express check-in, and express check-out.
Pillowtop beds grant a restful night's sleep, and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Microwaves, coffee makers, and desks are also standard.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Das Bar

Things to do

  • Bicycle tours
  • Gym
  • Indoor pool
  • Mini golf

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Mini golf
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • Banquet hall
  • Built in 2020
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's Hilton Honors mobile app before check-in
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for CAD 84 per pet (varies based on length of stay)
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 84 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 10:00 AM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hampton Inn Suites by Hilton Waterloo St. Jacobs
Hampton Inn & Suites by Hilton Waterloo St. Jacobs Hotel

Frequently asked questions

Are free cancellation options available at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

Hampton Inn & Suites by Hilton Waterloo St. Jacobs offers free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

As of Feb 19, 2026, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites by Hilton Waterloo St. Jacobs on Mar 15, 2026 start from $80.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

Guests positively rate the hotel's location in Township of Woolwich, just steps from St. Jacobs Outlets and St. Jacobs Country Playhouse, and within a short walk of St. Jacobs Market District Visitor Information Centre. You'll also find St Jacobs Farmers Market and Waterloo Central Railway less than a mile away.

Is parking available on site at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Hampton Inn & Suites by Hilton Waterloo St. Jacobs include a casino on the premises?

No, Hampton Inn & Suites by Hilton Waterloo St. Jacobs doesn't have a casino.

Will I find an indoor pool at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 10:00 AM.

What amenities will couples enjoy at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Hampton Inn & Suites by Hilton Waterloo St. Jacobs have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hampton Inn & Suites by Hilton Waterloo St. Jacobs have a restaurant that serves breakfast?

Yes, Hampton Inn & Suites by Hilton Waterloo St. Jacobs serves free buffet breakfast at Das Bar each morning.

Does Hampton Inn & Suites by Hilton Waterloo St. Jacobs allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hampton Inn & Suites by Hilton Waterloo St. Jacobs for a fee of CAD 84 per pet, per stay.

Are there connecting rooms at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

The closest major airport to Hampton Inn & Suites by Hilton Waterloo St. Jacobs is Kitchener, ON (YKF-Region of Waterloo Intl.), which is 14 mi away (25 minutes by car).

Can I book a room with a balcony at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

No, there aren't any guestrooms with balconies at Hampton Inn & Suites by Hilton Waterloo St. Jacobs.

Hampton Inn & Suites by Hilton Waterloo St. Jacobs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 756 out of 1172 reviews
Rating 8 - Good. 289 out of 1172 reviews
Rating 6 - Okay. 74 out of 1172 reviews
Rating 4 - Poor. 26 out of 1172 reviews
Rating 2 - Terrible. 27 out of 1172 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Erik

Stayed 1 night in Nov 2025

10/10 Excellent

Dina

Stayed 1 night in Nov 2025

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved everything! Hotel and rooms were very clean and comfy. We had our choice of pillows too and bathroom smelled fresh. We ate dinner at the Das Bar and were very impressed by the service. Our server was amazing! Food was great too and reasonably priced. We also enjoyed the complimentary breakfast, which had a good selection of items for everyone in the family. Location is great as walking distance to the Farmers Market and local shops but also a short drive to the Village. This was our first stay at the St. Jacob’s location but we would definitely come back!
Stayed 1 night in Nov 2025

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A very positive experience. Staff very friendly, breakfast was great. Room was excellent. Since you probably want an indication of possible improvement—-a few of the chairs in the breakfast area are in need of being reupholstered or replaced.
Stayed 1 night in Nov 2025

10/10 Excellent

R Daniel, Georgian Bluffs

Liked: Cleanliness
Yes
Stayed 1 night in Nov 2025

8/10 Good

Kara

Stayed 1 night in Nov 2025

10/10 Excellent

Joel

Stayed 1 night in Nov 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly & breakfast excellent
Stayed 1 night in Sep 2025

2/10 Terrible

David

I had booked 2 rooms with Expedia but when I arrived at the hotel they only had a record of 1 room booked from Expedia. I had to pay for another room in order to stay as it could not be corrected despite my receipt of payment. So I have effectively paid for 3 rooms when I only wanted to book 2. A refund is
Stayed 1 night in Nov 2025

10/10 Excellent

tina

Stayed 1 night in Nov 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, walking distance to St Jacobs market. Coffee and tea available all the time in lobby and good shower pressure and temperature. Will stay there again.
Stayed 2 nights in Nov 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good over all
Stayed 2 nights in Nov 2025

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very
Stayed 2 nights in Oct 2025

10/10 Excellent

Krystal

Stayed 1 night in Nov 2025

10/10 Excellent

Vladimir

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Nov 2025

10/10 Excellent

scott

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean
Stayed 1 night in Nov 2025

10/10 Excellent

Patrick

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Solid hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Sandee

Stayed 1 night in Oct 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I always feel you can tell the quality of a place by how the staff can deal with problems. My son's allergies were acting up and I asked for help at the front desk. They were able to help me out which made a big difference in our stay. The Manager was great and I also wanted to thank Camilla from House keeping. You guys did a great job.
Stayed 6 nights in Oct 2025

8/10 Good

Erma

Stayed 1 night in Oct 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities
Large clean room, very pleased with it.
Stayed 3 nights in Oct 2025

10/10 Excellent

Bonnie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Exceptionally clean room! Good breakfast choices. Staff helpful and friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean and the staff was courteous!
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Stayed 2 nights in Oct 2025