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Hampton Inn & Suites by Hilton Waterloo St. Jacobs

2.5 star property
Hotel with free breakfast, a quick walk to St. Jacobs Market District Visitor Information Centre

Choose dates to view prices

Photo gallery for Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Free daily buffet breakfast
Reception
Indoor pool, open 9:00 AM to 10:00 AM, sun loungers
Exterior
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly

Explore the area

View in a map
55 Benjamin Road, Township of Woolwich, ON, N2A4G8
  • Place, St. Jacobs Market District Visitor Information Centre
    ‪5 min walk‬
  • Place, St Jacobs Farmers Market
    ‪6 min walk‬
  • Place, University of Waterloo
    ‪4 min drive‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪21 min drive‬

Room options

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

Pillowtop beds, desk, laptop workspace, soundproofing

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

9.8 out of 10
Exceptional
(16 reviews)
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.6 out of 10
Exceptional
(19 reviews)
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Refrigerator & Microwave

9.4 out of 10
Exceptional
(16 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar) | Pillowtop beds, desk, laptop workspace, soundproofing

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

9.0 out of 10
Wonderful
(34 reviews)
  • 534 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Refrigerator & Microwave

9.6 out of 10
Exceptional
(64 reviews)
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Shower)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Non Smoking (Shower)

9.4 out of 10
Exceptional
(65 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Township of Woolwich

St. Jacobs Outlets is within a 5-minute walk of Hampton Inn & Suites by Hilton Waterloo St. Jacobs while other popular sites like St. Jacobs Market District Visitor Information Centre are within a 15-minute stroll. This 108-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free self parking.

What's nearby

  • St. Jacobs Outlets - 3 min walk - 0.2 miles
  • St. Jacobs Market District Visitor Information Centre - 5 min walk - 0.3 miles
  • St Jacobs Farmers Market - 6 min walk - 0.4 miles
  • Conestoga Mall - 3 min drive - 2.1 miles
  • University of Waterloo - 4 min drive - 2.0 miles

Getting around

  • Kitchener Station - 15 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 20 min drive

Restaurants

  • ‪The Fritter Co - ‬7 min walk
  • ‪Tim Hortons - ‬16 min walk
  • ‪Ray Woodey's Craft Chippery - ‬6 min walk
  • ‪Dairy Queen - ‬4 min drive
  • ‪Jack's Family Restaurant - ‬3 min walk

About this property

Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Hotel with free breakfast, a quick walk to St. Jacobs Market District Visitor Information Centre
Hampton Inn & Suites by Hilton Waterloo St. Jacobs features an indoor pool, a gym, and a conference center. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, express check-in, and express check-out.
Pillowtop beds grant a restful night's sleep, and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Microwaves, coffee makers, and desks are also standard.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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9.0 out of 10, Wonderful, 1,002 reviews
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The price is $116
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Total with taxes and fees
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Property amenities

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Das Bar

Things to do

  • Bicycle tours
  • Gym
  • Indoor pool
  • Mini golf

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Mini golf
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • Banquet hall
  • Built in 2020
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's Hilton Honors mobile app before check-in
This property enforces quiet hours from 10:00 PM to 7:00 AM

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for CAD 84 per pet (varies based on length of stay)
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 84 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 10:00 AM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hampton Inn Suites by Hilton Waterloo St. Jacobs
Hampton Inn & Suites by Hilton Waterloo St. Jacobs Hotel

Frequently asked questions

Are free cancellation options available at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

Hampton Inn & Suites by Hilton Waterloo St. Jacobs offers free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites by Hilton Waterloo St. Jacobs on Oct 12, 2025 start from $87.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

Guests positively rate the hotel's location in Township of Woolwich, just steps from St. Jacobs Country Playhouse and St. Jacobs Outlets, and within a short walk of St Jacobs Farmers Market. You'll also find St. Jacobs Market District Visitor Information Centre and Waterloo Central Railway less than a mile away.

Will I be able to park at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Hampton Inn & Suites by Hilton Waterloo St. Jacobs include a casino on the premises?

No, Hampton Inn & Suites by Hilton Waterloo St. Jacobs doesn't have a casino.

Will I find an indoor pool at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 10:00 AM.

What do couples enjoy most about Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

No, there isn't a spa tub at this hotel.

Does Hampton Inn & Suites by Hilton Waterloo St. Jacobs have a restaurant that serves breakfast?

Yes, Hampton Inn & Suites by Hilton Waterloo St. Jacobs serves free buffet breakfast at Das Bar each morning.

Does Hampton Inn & Suites by Hilton Waterloo St. Jacobs allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hampton Inn & Suites by Hilton Waterloo St. Jacobs for a fee of CAD 84 per pet, per stay.

Does Hampton Inn & Suites by Hilton Waterloo St. Jacobs have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

The closest major airport to Hampton Inn & Suites by Hilton Waterloo St. Jacobs is Kitchener, ON (YKF-Region of Waterloo Intl.), which is 12.2 mi away (20 minutes by car).

Are there rooms with balconies at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

No, you won't find guestrooms with balconies at Hampton Inn & Suites by Hilton Waterloo St. Jacobs.

Hampton Inn & Suites by Hilton Waterloo St. Jacobs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 676 out of 1070 reviews
Rating 8 - Good. 271 out of 1070 reviews
Rating 6 - Okay. 68 out of 1070 reviews
Rating 4 - Poor. 28 out of 1070 reviews
Rating 2 - Terrible. 27 out of 1070 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Jul 2025

8/10 Good

Josette

Unfortunately, the king size bed room that we were supposed to get we didn’t. They gave us two queens. But they also gave us a voucher for dinner so that was OK.
Stayed 1 night in Jul 2025

10/10 Excellent

Rosemary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our room and the pool. We were not crazy about the children upstairs playing and running around their room staring around 11:10 pm up to about 1:30 am. All we could hear was thump, thump, THUMP,
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Shelby

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here before an early morning flight. We loved the pool but found it a little too hot. The rooms were very clean and staff was very friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Dale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great shower and washroom. Need to adjust glass door so stays closed. Great room overall however couch and desk chair are very stiff and don't offer much comfort. Happy to respond.
Stayed 1 night in Jul 2025

10/10 Excellent

Yue

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Ashley

Stayed 2 nights in Jun 2025

6/10 Okay

Amy

Stayed 1 night in Jun 2025

10/10 Excellent

Robert Neil

Stayed 1 night in Jun 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only thing we did not like was they did not take the garbage from the room on a daily basis
Stayed 2 nights in Jun 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

abrahale

Stayed 2 nights in Jun 2025

8/10 Good

Amarbir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was new, clean and spacious. The hot breakfast was warm at best with little or no taste. Coffee was good.
Stayed 1 night in Jun 2025

10/10 Excellent

Vida

Liked: Cleanliness, staff & service, property conditions & facilities
The room decor was bright, really enjoyed all the pillows on the beds, mattress was great. Couldn't figure out how to vent the room on Low. It seemed to only work on High. Wee suggestion, just clean the ceiling vent cover in the bathroom otherwise everything was spotless.
Stayed 1 night in Jun 2025

8/10 Good

Chander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good experience
Stayed 2 nights in Jun 2025

10/10 Excellent

Biak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Margaret

Traveled with partner
Liked: Amenities
Great
Stayed 2 nights in Jun 2025

10/10 Excellent

jennifer

Liked: Cleanliness, property conditions & facilities
Clean
Stayed 1 night in Jun 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is amazing, staff are friendly and helpful, breakfast was plentiful and lots of options. Rooms are very clean and spacious. Next to St. Jacobs Farmers Market. Great location. Highly recommend this Hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

Dustyn

Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed here twice. It's really near the St. Jacobs Market and St. Jacobs Country Playhouse and an easy drive to Kitchener-Waterloo. The air conditioning in the rooms helped beat a big heat wave. Good!
Stayed 1 night in Jun 2025

8/10 Good

Lori

Stayed 3 nights in Jun 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay. The staff were so accommodating to our dog. Everything was nice and clean. Great location.
Stayed 2 nights in Jun 2025

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