Hampton Inn & Suites by Hilton Waterloo St. Jacobs

2.5 star property
Hotel with free breakfast, a quick walk to St. Jacobs Outlets

Choose dates to view prices

Photo gallery for Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Free daily buffet breakfast
Indoor pool, open 9:00 AM to 10:00 AM, sun loungers
Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar) | 1 bedroom, pillowtop beds, desk, laptop workspace
Exterior
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly

Explore the area

Map
55 Benjamin Road, Township of Woolwich, ON, N2A4G8
  • St. Jacobs Market District Visitor Information Centre
    ‪5 min walk‬
  • St Jacobs Farmers Market
    ‪10 min walk‬
  • University of Waterloo
    ‪4 min drive‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪21 min drive‬

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Room options

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Refrigerator & Microwave

  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

  • 534 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Refrigerator & Microwave

  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Shower)

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Township of Woolwich

St. Jacobs Outlets is within a 5-minute walk of Hampton Inn & Suites by Hilton Waterloo St. Jacobs while other popular sites like St. Jacobs Market District Visitor Information Centre are within a 15-minute stroll. This 108-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free self parking.

What's nearby

  • St. Jacobs Outlets - 3 min walk - 0.2 miles
  • St. Jacobs Market District Visitor Information Centre - 5 min walk - 0.3 miles
  • St Jacobs Farmers Market - 10 min walk - 0.5 miles
  • University of Waterloo - 4 min drive - 2.0 miles
  • Wilfrid Laurier University - 5 min drive - 2.7 miles

Getting around

  • Kitchener Station - 15 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 20 min drive

Restaurants

  • ‪The Fritter Co - ‬7 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Subway - ‬4 min drive
  • ‪Tim Hortons - ‬17 min walk
  • ‪Jack's Family Restaurant - ‬3 min walk

About this property

Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Hotel with free breakfast, a quick walk to St. Jacobs Outlets
Hampton Inn & Suites by Hilton Waterloo St. Jacobs features an indoor pool, a gym, and a conference center. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, an arcade/game room, and express check-in.
Pillowtop beds grant a restful night's sleep, and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Microwaves, coffee makers, and desks are also standard.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Das Bar

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Bicycle tours
  • Gym
  • Indoor pool
  • Mini golf

Family friendly

  • Arcade/game room
  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Mini golf
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • Banquet hall
  • Built in 2020
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for CAD 50.00 per accommodation, per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • 4 percent destination fee will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 10:00 AM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Suites by Hilton Waterloo St. Jacobs
Hampton Inn & Suites by Hilton Waterloo St. Jacobs Hotel

Frequently asked questions

Are free cancellation options available at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

Hampton Inn & Suites by Hilton Waterloo St. Jacobs offers free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

What can I see close to Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

Guests positively rate the hotel's location in Township of Woolwich, just steps from St. Jacobs Country Playhouse and St. Jacobs Outlets, and within a short walk of St Jacobs Farmers Market. You'll also find St. Jacobs Market District Visitor Information Centre and Waterloo Central Railway less than a mile away.

Is there parking available at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Hampton Inn & Suites by Hilton Waterloo St. Jacobs include a casino on the premises?

No, Hampton Inn & Suites by Hilton Waterloo St. Jacobs doesn't have a casino.

Will I find an indoor pool at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 10:00 AM.

Is Hampton Inn & Suites by Hilton Waterloo St. Jacobs a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Hampton Inn & Suites by Hilton Waterloo St. Jacobs have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hampton Inn & Suites by Hilton Waterloo St. Jacobs have a restaurant that serves breakfast?

Yes, Hampton Inn & Suites by Hilton Waterloo St. Jacobs serves free buffet breakfast at Das Bar each morning.

Does Hampton Inn & Suites by Hilton Waterloo St. Jacobs allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hampton Inn & Suites by Hilton Waterloo St. Jacobs for a fee of CAD 50.00 per accommodation, per stay.

Are there connecting rooms at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

The closest major airport to Hampton Inn & Suites by Hilton Waterloo St. Jacobs is Kitchener, ON (YKF-Region of Waterloo Intl.), which is 12.2 mi away (20 minutes by car).

Are there rooms with balconies at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

No, at Hampton Inn & Suites by Hilton Waterloo St. Jacobs, there aren't any guestrooms that list a balcony.

Hampton Inn & Suites by Hilton Waterloo St. Jacobs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 616 out of 1009 reviews
Rating 8 - Good. 269 out of 1009 reviews
Rating 6 - Okay. 64 out of 1009 reviews
Rating 4 - Poor. 33 out of 1009 reviews
Rating 2 - Terrible. 27 out of 1009 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Venus

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s quiet and close to grocery.
Stayed 1 night in Mar 2025

10/10 Excellent

Karan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 3 nights in Mar 2025

10/10 Excellent

Riddhi

Liked: Staff & service, property conditions & facilities
Very very good
Stayed 1 night in Mar 2025

2/10 Terrible

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
People partying making noice spilling drinks everywhere lots of young fellas in big groups no sleep if u want to come here
Stayed 1 night in Mar 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kimberley

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property. Hot breakfast with lots of options. Convenient coffee and tea bar close to elevators and front desk for a quick and convenient hot beverage. Staff super friendly and attentive and the check out is quick. Overall really great experience!! Would stay there again.
Stayed 5 nights in Mar 2025

10/10 Excellent

Ronald, Timmins

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, rooms are clean, staff is great, they get you to your room in minutes, no need to wait for anything.
Stayed 1 night in Mar 2025

8/10 Good

Joanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night at this hotel for the first time. The location is excellent. Shopping is just around the corner. We are also impressed by its quietness and cleanliness. The only reason we don't give it a 5 star rating is their breakfast is barely warm at 9:00 a.m., an hour before closing time. Overall, this hotel meets our needs and we would recommend it.
Stayed 1 night in Mar 2025

10/10 Excellent

Jay

Stayed 2 nights in Feb 2025

10/10 Excellent

A James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great trip. No issues with hotel. Good breakfast
Stayed 2 nights in Mar 2025

10/10 Excellent

Krista

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was super fast and loved the followup via texg messaging during our stay snd afterward.
Stayed 2 nights in Mar 2025

8/10 Good

Santine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 2 nights. One of the newest and cleanest Hampton Inn’s I have ever stayed in and I’ve stayed in quite a few. Bathrooms are incredible (despite no fan) and beds are comfortable overall. My only issue was the breakfast. Quite a few options but the eggs were not good and did not look appetizing at all and the potatoes tasted like they had been frozen for a long time. Low quality bread for toast and bagels. Otherwise decent but not great. Great area with a lot of eating options.
Stayed 2 nights in Mar 2025

8/10 Good

Roula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay visiting my university kid

It was a room, the bedding could have been better. Only saying since I’ve slept in better. I didn’t think there were any large towels until I was done drying with a small towel. Oops! I didn’t look up and to the left.
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and modern. Staff were great.
Stayed 1 night in Feb 2025

10/10 Excellent

Victoria

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed everything the hotel has to offer. The staff were friendly and very accomodating. The hotel rooms were clean, and well stocked with hygiene products, and linens.
Stayed 1 night in Feb 2025

10/10 Excellent

Aparna

Stayed 1 night in Feb 2025

10/10 Excellent

Janet, Goderich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Andrea

Stayed 1 night in Feb 2025

10/10 Excellent

Tammy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great room
Stayed 1 night in Feb 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2025

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and quiet.
Stayed 1 night in Dec 2024

10/10 Excellent

cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Grest property it seems fairly new..was convenient for the function we were attending.. Woukd definitely stay there again
Stayed 1 night in Jan 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Meagan, Plympton-Wyoming

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay, clean and close to St Jacobs market and playhouse
Stayed 1 night in Feb 2025

8/10 Good

James

Sidewalks not cleared of snow.
Stayed 1 night in Feb 2025