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Courtyard by Marriott Waterloo St. Jacobs

3.0 star property
Eco-certified hotel with a fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Courtyard by Marriott Waterloo St. Jacobs

Breakfast and dinner served
Lobby
Lobby sitting area
Lobby
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • 24/7 front desk
  • Gym
  • Parking included

Explore the area

Map
50 Benjamin Rd, Township of Woolwich, ON, N2V2J9
  • St. Jacobs Market District Visitor Information Centre
    ‪3 min walk‬
  • St Jacobs Farmers Market
    ‪8 min walk‬
  • University of Waterloo
    ‪4 min drive‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪21 min drive‬

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Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed, Kitchen

Junior Suite, 1 King Bed with Sofa bed, Kitchen | Premium bedding, pillowtop beds, desk, blackout drapes

Junior Suite, 1 King Bed with Sofa bed, Kitchen

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Premium bedding, pillowtop beds, desk, blackout drapes

Room, 1 King Bed with Sofa bed

  • 334 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Fireplace

Studio, 1 King Bed with Sofa bed, Fireplace | Premium bedding, pillowtop beds, desk, blackout drapes

Studio, 1 King Bed with Sofa bed, Fireplace

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Fireplace

Room, 1 King Bed with Sofa bed, Fireplace | Pool

Room, 1 King Bed with Sofa bed, Fireplace

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette | Living room | 55-inch LCD TV with cable channels, TV

Suite, 1 Bedroom, Kitchenette

  • 431 sq ft
  • Sleeps 5
  • 1 Double Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, pillowtop beds, desk, blackout drapes

Room, 2 Queen Beds

  • 334 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Township of Woolwich

Courtyard by Marriott Waterloo St. Jacobs places you next to St. Jacobs Country Playhouse and within a 5-minute walk of St. Jacobs Outlets. This 118-room hotel has conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • St. Jacobs Market District Visitor Information Centre - 3 min walk - 0.2 miles
  • St. Jacobs Outlets - 3 min walk - 0.2 miles
  • St Jacobs Farmers Market - 8 min walk - 0.5 miles
  • University of Waterloo - 4 min drive - 2.0 miles
  • Wilfrid Laurier University - 5 min drive - 2.7 miles

Getting around

  • Kitchener Station - 10 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 20 min drive

Restaurants

  • ‪The Fritter Co - ‬7 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Subway - ‬4 min drive
  • ‪Tim Hortons - ‬17 min walk
  • ‪Jack's Family Restaurant - ‬3 min walk

About this property

Courtyard by Marriott Waterloo St. Jacobs

Eco-certified hotel with a fitness center and a 24-hour business center
Guests of Courtyard by Marriott Waterloo St. Jacobs enjoy a gym, free WiFi in public areas, and meeting rooms. If you decide to drive, there's free parking. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include conference space, a 24-hour business center, and express check-out.
55-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Microwaves, coffee makers, and free local calls are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Children under 12 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, Hindi, Polish, Spanish, Ukrainian

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; CAD 8 to 10 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Bicycle tours
  • Gym
  • TV in common areas
  • Water sports equipment

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference space

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1998
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 89.50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 75.00 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 250.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately CAD 8.00 to 10.00 per person
  • Pet fee: CAD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 89.50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Jacobs
Courtyard Marriott Jacobs Hotel
Courtyard Marriott Jacobs Hotel Waterloo St.
Courtyard Marriott Waterloo St. Jacobs
Courtyard Waterloo St. Jacobs
Courtyard Marriott Waterloo St. Jacobs Hotel
Courtyard Marriott St. Jacobs Hotel
Courtyard Marriott St. Jacobs
Courtyard Marriott Waterloo St. Jacobs Township of Woolwich
Courtyard riott Waterloo St J
Courtyard by Marriott Waterloo St. Jacobs Hotel
Courtyard by Marriott Waterloo St. Jacobs Township of Woolwich

Frequently asked questions

Is a free cancellation option available at Courtyard by Marriott Waterloo St. Jacobs?

Courtyard by Marriott Waterloo St. Jacobs offers free cancellation on some room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Courtyard by Marriott Waterloo St. Jacobs?

As of Jun 12, 2025, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Waterloo St. Jacobs on Jul 6, 2025 start from $111.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Courtyard by Marriott Waterloo St. Jacobs?

This hotel is located in Township of Woolwich, just steps from St. Jacobs Country Playhouse and St. Jacobs Outlets, and within a short walk of St Jacobs Farmers Market. You'll also find St. Jacobs Market District Visitor Information Centre and Waterloo Central Railway less than a mile away.

Is parking available on site at Courtyard by Marriott Waterloo St. Jacobs?

Yes, self parking is offered for free at the hotel. Accessible parking, electric car charging, and RV/bus/truck parking are also available.

Does Courtyard by Marriott Waterloo St. Jacobs have a casino?

No, Courtyard by Marriott Waterloo St. Jacobs doesn't have a casino.

Will I find an indoor pool at Courtyard by Marriott Waterloo St. Jacobs?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Courtyard by Marriott Waterloo St. Jacobs?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature fireplaces.

Are there hot tubs at Courtyard by Marriott Waterloo St. Jacobs?

Yes, this hotel offers private indoor spa tubs in some guestrooms.

Does Courtyard by Marriott Waterloo St. Jacobs feature a restaurant that includes a breakfast menu?

Yes, Courtyard by Marriott Waterloo St. Jacobs serves to-go breakfast for a surcharge each morning at The Bistro.

Will Courtyard by Marriott Waterloo St. Jacobs allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Courtyard by Marriott Waterloo St. Jacobs for a fee of CAD 75.00 per accommodation, per stay.

Are there connecting rooms at Courtyard by Marriott Waterloo St. Jacobs?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Courtyard by Marriott Waterloo St. Jacobs?

The closest major airport to Courtyard by Marriott Waterloo St. Jacobs is Kitchener, ON (YKF-Region of Waterloo Intl.), which is 12.3 mi away (20 minutes by car).

Are there rooms with balconies at Courtyard by Marriott Waterloo St. Jacobs?

No, you won't find guestrooms with balconies at Courtyard by Marriott Waterloo St. Jacobs.

Courtyard by Marriott Waterloo St. Jacobs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 590 out of 1000 reviews
Rating 8 - Good. 276 out of 1000 reviews
Rating 6 - Okay. 81 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Mar 2025

10/10 Excellent

John-Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Colin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, clean property and really nice rooms.
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Stayed 2 nights in Mar 2025

8/10 Good

tina

Business traveler
Liked: Staff & service, property conditions & facilities

Will be staying again

I got a room with breakfast included which set this Courtyard apart from others. It's not a continental breakfast - they have a bistro that has some great options. The service was friendly and efficient. I cancelled my next hotel so that I can stay here again next week.
Stayed 1 night in Mar 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Mar 2025

10/10 Excellent

Nneka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. From desk was exceptional
Stayed 1 night in Feb 2025

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in and out
Stayed 1 night in Mar 2025

10/10 Excellent

pat

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly staff, clean and quite
Stayed 1 night in Mar 2025

4/10 Poor

Breanna

Business traveler
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I travel to the area often for work and was excited to try Courtyard by Marriott. Pros: Parking Easy check-in Starbucks and bistro inside hotel. You can use your free breakfast to grab a Starbucks coffee to go Cons: They only clean the rooms every other day unless requested They don’t provide extra makeup wipes or supplies, even though they’re cleaning the room every other day The shower in the room was unacceptable. My first thought was I was I had flip flops. It needs to be redone as the floor is worn with various stains and discolouring. The corners of the shower have black and red mold growing and the seal is torn around the base. There are numerous hairs on the sealing Can easily hear noise in hallways and rooms Nextdoor Given there are other options in the area, which I’ve also visited, I wouldn’t stay here again. The rooms and experience didn’t meet the standard I expect, especially with comparable room rates right across the road, but with greater service experience and higher quality rooms. I left feeling as though I didn’t get value for the money spent.

8/10 Good

Justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional and friendly staff. Comfortable rooms and good location.
Stayed 3 nights in Feb 2025

10/10 Excellent

jeff

Liked: Amenities
No complaints
Stayed 2 nights in Feb 2025

10/10 Excellent

Yuhong

Liked: Cleanliness, staff & service, property conditions & facilities
The room is very clean and big. The staff is kind and considerate. A hotel with high cost-effective. I highly recommend it.
Stayed 1 night in Feb 2025

10/10 Excellent

Jen

Stayed 1 night in Feb 2025

8/10 Good

Peter

Stayed 2 nights in Feb 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel 🏨

Had no issues at all. With the hockey teams being there, they were all quiet by 11pm.
Stayed 1 night in Feb 2025

6/10 Okay

Jodi

Stayed 1 night in Feb 2025

10/10 Excellent

Humayun, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Brian A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place great service
Stayed 1 night in Feb 2025

8/10 Good

Ping

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staffs, clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Glenn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
breakfast, clean
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

marianne

Traveled with partner
Liked: Amenities
Clean rooms, wonderful staff at front desk and restaurant
Stayed 2 nights in Jan 2025

8/10 Good

Deborah

Liked: Cleanliness
Stayed 1 night in Jan 2025

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