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Courtyard by Marriott Waterloo St. Jacobs

3.0 star property

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Photo gallery for Courtyard by Marriott Waterloo St. Jacobs

Lobby sitting area
Breakfast and dinner served
Lobby
View from property
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
50 Benjamin Rd, Township of Woolwich, ON, N2V2J9
  • Place, St. Jacobs Outlets
    ‪3 min walk‬
  • Place, St. Jacobs Market District Visitor Information Centre
    ‪3 min walk‬
  • Place, St Jacobs Farmers Market
    ‪6 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (Exercise Equipment)

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 1 King Bed with Sofa bed (Exercise Equipment)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Fireplace (Exercise Equipment)

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 1 King Bed with Sofa bed, Fireplace (Exercise Equipment)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Roll-in Shower)

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 1 King Bed, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Hearing Accessible

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 1 King Bed with Sofa bed, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible (Roll-in Shower)

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 2 Queen Beds, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 2 Queen Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Fireplace

Studio, 1 King Bed with Sofa bed, Fireplace | Premium bedding, pillowtop beds, desk, blackout drapes

Studio, 1 King Bed with Sofa bed, Fireplace

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette | Living room | 55-inch LCD TV with cable channels, TV

Suite, 1 Bedroom, Kitchenette

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Fireplace (Bathtub)

Suite, 1 King Bed with Sofa bed, Fireplace (Bathtub) | Pool

Suite, 1 King Bed with Sofa bed, Fireplace (Bathtub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Kitchenette

Junior Suite, 1 King Bed with Sofa bed, Kitchenette | Premium bedding, pillowtop beds, desk, blackout drapes

Junior Suite, 1 King Bed with Sofa bed, Kitchenette

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Township of Woolwich

Courtyard by Marriott Waterloo St. Jacobs places you next to St. Jacobs Country Playhouse and within a 5-minute walk of St. Jacobs Outlets. This 3-star hotel has 118 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • St. Jacobs Country Playhouse - 1 min walk - 0.0 miles
  • St. Jacobs Outlets - 3 min walk - 0.2 miles
  • St. Jacobs Market District Visitor Information Centre - 3 min walk - 0.2 miles
  • St Jacobs Farmers Market - 6 min walk - 0.4 miles
  • University of Waterloo - 6 min drive - 2.9 miles

Getting around

  • Kitchener Station - 14 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 25 min drive

Restaurants

  • ‪The Fritter Co - ‬8 min walk
  • ‪Tim Hortons - ‬17 min walk
  • ‪Ben Thanh 邊城 - ‬4 min drive
  • ‪Starbucks - ‬15 min walk
  • ‪State & Main Kitchen & Bar - ‬16 min walk

About this property

Courtyard by Marriott Waterloo St. Jacobs

Guests of Courtyard by Marriott Waterloo St. Jacobs enjoy a gym, free WiFi in public areas, and meeting rooms. If you decide to drive, there's free parking. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Additional amenities include conference space, a 24-hour business center, and express check-out.
55-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Microwaves, coffee makers, and free local calls are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Children under 12 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG
Township of Woolwich
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,288 reviews
$100 nightly
The price is $118
Apr 19 - Apr 20
Total with taxes and fees
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; CAD 8 to 10 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Bicycle tours
  • Gym
  • TV in common areas
  • Water sports equipment

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,302 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1998
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 89.50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 75.00 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 250.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately CAD 8.00 to 10.00 per person
  • Pet fee: CAD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 89.50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Jacobs
Courtyard Marriott Jacobs Hotel
Courtyard Marriott Jacobs Hotel Waterloo St.
Courtyard Marriott Waterloo St. Jacobs
Courtyard Waterloo St. Jacobs
Courtyard Marriott Waterloo St. Jacobs Hotel
Courtyard Marriott St. Jacobs Hotel
Courtyard Marriott St. Jacobs
Courtyard Marriott Waterloo St. Jacobs Township of Woolwich
Courtyard riott Waterloo St J
Courtyard by Marriott Waterloo St. Jacobs Hotel
Courtyard by Marriott Waterloo St. Jacobs Township of Woolwich

Frequently asked questions

Is a free cancellation option available at Courtyard by Marriott Waterloo St. Jacobs?

Courtyard by Marriott Waterloo St. Jacobs offers free cancellation on some room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Courtyard by Marriott Waterloo St. Jacobs?

As of Apr 13, 2026, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Waterloo St. Jacobs on Apr 19, 2026 start from $101, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Courtyard by Marriott Waterloo St. Jacobs?

This hotel is located in Township of Woolwich, just steps from St. Jacobs Country Playhouse and St. Jacobs Outlets, and within a short walk of St. Jacobs Market District Visitor Information Centre. You'll also find St Jacobs Farmers Market and Waterloo Central Railway less than a mile away.

Is there parking available at Courtyard by Marriott Waterloo St. Jacobs?

Yes, self parking is offered for free at the hotel. Accessible parking, electric car charging, and RV/bus/truck parking are also available.

Does Courtyard by Marriott Waterloo St. Jacobs have a casino?

No, Courtyard by Marriott Waterloo St. Jacobs doesn't have a casino.

Will I find an indoor pool at Courtyard by Marriott Waterloo St. Jacobs?

No, there is no indoor pool at this hotel.

Is Courtyard by Marriott Waterloo St. Jacobs a good place to stay for couples?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature fireplaces.

Are there hot tubs at Courtyard by Marriott Waterloo St. Jacobs?

Yes, some guestrooms at this hotel feature private indoor spa tubs.

Does Courtyard by Marriott Waterloo St. Jacobs feature a restaurant that includes a breakfast menu?

Yes, Courtyard by Marriott Waterloo St. Jacobs serves to-go breakfast for a surcharge each morning at The Bistro.

Will Courtyard by Marriott Waterloo St. Jacobs allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Courtyard by Marriott Waterloo St. Jacobs for a fee of CAD 75.00 per accommodation, per stay.

Are there connecting rooms at Courtyard by Marriott Waterloo St. Jacobs?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Courtyard by Marriott Waterloo St. Jacobs?

The closest major airport to Courtyard by Marriott Waterloo St. Jacobs is Kitchener, ON (YKF-Region of Waterloo Intl.), which is 14 mi away (25 minutes by car).

Are there rooms with balconies that I can book at Courtyard by Marriott Waterloo St. Jacobs?

No, there aren't any guestrooms with balconies at Courtyard by Marriott Waterloo St. Jacobs.

Courtyard by Marriott Waterloo St. Jacobs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 609 out of 1007 reviews
Rating 8 - Good. 265 out of 1007 reviews
Rating 6 - Okay. 79 out of 1007 reviews
Rating 4 - Poor. 29 out of 1007 reviews
Rating 2 - Terrible. 25 out of 1007 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ranjit

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking easy and safe. Quick and professional service. Enjoyed our stay
Stayed 1 night in Jan 2026

10/10 Excellent

matt

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean and smooth
Stayed 1 night in Jan 2026

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lack of a space for dog walking due to snow
Stayed 2 nights in Jan 2026

10/10 Excellent

Josh

Stayed 1 night in Dec 2025

10/10 Excellent

Niranjan

Stayed 1 night in Dec 2025

10/10 Excellent

Lori

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love this place! Beautiful large rooms. Fireplace, whirlpool tub Yes please! See you soon!
Stayed 1 night in Dec 2025

10/10 Excellent

debanjan

Stayed 1 night in Dec 2025

10/10 Excellent

Heney

Stayed 1 night in Dec 2025

10/10 Excellent

Paige

Stayed 2 nights in Dec 2025

10/10 Excellent

Naomi

Liked: Cleanliness
Exactly what was expected :) Clean, friendly staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Garnett

Liked: Cleanliness, staff & service, amenities
The layout of the room and the helpful staff. The bed was comfortable and the jacuzzi was fun to use. The location is close to amenities and this was very convenient.
Stayed 1 night in Nov 2025

8/10 Good

Grant

Stayed 2 nights in Dec 2025

10/10 Excellent

Liudmyla, Mobile

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect for what we needed. It was right next door to the play we attended. The staff was very efficient and friendly. Breakfast was great. Our room was well laid out, clean and quiet.
Stayed 1 night in Dec 2025

6/10 Okay

Calum

Stayed 2 nights in Dec 2025

10/10 Excellent

Nayeema

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Broderick

Traveled with family
Liked: Cleanliness, staff & service, amenities
yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Chanvir

Business traveler
Liked: Cleanliness, staff & service, amenities
Staff was great. Hotel was neat and clean everything from check in to check out went very smooth. I will be back here soon.
Stayed 1 night in Dec 2025

10/10 Excellent

Nick

Stayed 4 nights in Nov 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I was raving about this hotel to friends. I've stayed before and had similar experiences: there's simply nothing to fault about the place. Love staying there.
Stayed 2 nights in Nov 2025

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes, and the food at the bistro was delicious!! We will definitely be back!! Thank you for the great service!
Stayed 1 night in Nov 2025

8/10 Good

Dwight

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, and the staff were helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Sloan

Stayed 1 night in Nov 2025

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