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Courtyard by Marriott Waterloo St. Jacobs

3.0 star property

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Photo gallery for Courtyard by Marriott Waterloo St. Jacobs

Lobby sitting area
Lobby
Breakfast and dinner served
View from property
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
50 Benjamin Rd, Township of Woolwich, ON, N2V2J9
  • Place, St. Jacobs Outlets
    ‪3 min walk‬
  • Place, St. Jacobs Market District Visitor Information Centre
    ‪3 min walk‬
  • Place, St Jacobs Farmers Market
    ‪6 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (Exercise Equipment)

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 1 King Bed with Sofa bed (Exercise Equipment)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Fireplace (Exercise Equipment)

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 1 King Bed with Sofa bed, Fireplace (Exercise Equipment)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Roll-in Shower)

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 1 King Bed, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Hearing Accessible

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 1 King Bed with Sofa bed, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible (Roll-in Shower)

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 2 Queen Beds, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 2 Queen Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Fireplace

Studio, 1 King Bed with Sofa bed, Fireplace | Premium bedding, pillowtop beds, desk, blackout drapes

Studio, 1 King Bed with Sofa bed, Fireplace

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette | Living room | 55-inch LCD TV with cable channels, TV

Suite, 1 Bedroom, Kitchenette

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Fireplace (Bathtub)

Suite, 1 King Bed with Sofa bed, Fireplace (Bathtub) | Pool

Suite, 1 King Bed with Sofa bed, Fireplace (Bathtub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Kitchenette

Junior Suite, 1 King Bed with Sofa bed, Kitchenette | Premium bedding, pillowtop beds, desk, blackout drapes

Junior Suite, 1 King Bed with Sofa bed, Kitchenette

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Township of Woolwich

Courtyard by Marriott Waterloo St. Jacobs places you next to St. Jacobs Country Playhouse and within a 5-minute walk of St. Jacobs Outlets. This 3-star hotel has 118 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • St. Jacobs Country Playhouse - 1 min walk - 0.0 miles
  • St. Jacobs Outlets - 3 min walk - 0.2 miles
  • St. Jacobs Market District Visitor Information Centre - 3 min walk - 0.2 miles
  • St Jacobs Farmers Market - 6 min walk - 0.4 miles
  • University of Waterloo - 6 min drive - 2.9 miles

Getting around

  • Kitchener Station - 14 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 25 min drive

Restaurants

  • ‪The Fritter Co - ‬8 min walk
  • ‪Ray Woodey's Craft Chippery - ‬7 min walk
  • ‪Tim Hortons - ‬17 min walk
  • ‪State & Main Kitchen & Bar - ‬16 min walk
  • ‪Starbucks - ‬15 min walk

About this property

Courtyard by Marriott Waterloo St. Jacobs

Guests of Courtyard by Marriott Waterloo St. Jacobs enjoy a gym, free WiFi in public areas, and meeting rooms. If you decide to drive, there's free parking. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include conference space, a 24-hour business center, and express check-out.
55-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Microwaves, coffee makers, and free local calls are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Children under 12 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 1,284 reviews
$80 nightly
The price is $95
Mar 15 - Mar 16
Total with taxes and fees
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; CAD 8 to 10 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Bicycle tours
  • Gym
  • TV in common areas
  • Water sports equipment

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,302 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1998
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 89.50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 75.00 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 250.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately CAD 8.00 to 10.00 per person
  • Pet fee: CAD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 89.50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Jacobs
Courtyard Marriott Jacobs Hotel
Courtyard Marriott Jacobs Hotel Waterloo St.
Courtyard Marriott Waterloo St. Jacobs
Courtyard Waterloo St. Jacobs
Courtyard Marriott Waterloo St. Jacobs Hotel
Courtyard Marriott St. Jacobs Hotel
Courtyard Marriott St. Jacobs
Courtyard Marriott Waterloo St. Jacobs Township of Woolwich
Courtyard riott Waterloo St J
Courtyard by Marriott Waterloo St. Jacobs Hotel
Courtyard by Marriott Waterloo St. Jacobs Township of Woolwich

Frequently asked questions

Is a free cancellation option available at Courtyard by Marriott Waterloo St. Jacobs?

Courtyard by Marriott Waterloo St. Jacobs offers free cancellation on some room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Courtyard by Marriott Waterloo St. Jacobs?

As of Feb 27, 2026, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Waterloo St. Jacobs on Mar 1, 2026 start from 81.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Courtyard by Marriott Waterloo St. Jacobs?

This hotel is located in Township of Woolwich, just steps from St. Jacobs Country Playhouse and St. Jacobs Outlets, and within a short walk of St. Jacobs Market District Visitor Information Centre. You'll also find St Jacobs Farmers Market and Waterloo Central Railway less than a mile away.

Will I be able to park at Courtyard by Marriott Waterloo St. Jacobs?

Yes, self parking is offered for free at the hotel. Accessible parking, electric car charging, and RV/bus/truck parking are also available.

Does Courtyard by Marriott Waterloo St. Jacobs have a casino?

No, Courtyard by Marriott Waterloo St. Jacobs doesn't have a casino.

Will I find an indoor pool at Courtyard by Marriott Waterloo St. Jacobs?

No, there is no indoor pool at this hotel.

Is Courtyard by Marriott Waterloo St. Jacobs good for couples?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature fireplaces.

Are there hot tubs at Courtyard by Marriott Waterloo St. Jacobs?

Yes, this hotel offers private indoor spa tubs in some guestrooms.

Does Courtyard by Marriott Waterloo St. Jacobs feature a restaurant that includes a breakfast menu?

Yes, Courtyard by Marriott Waterloo St. Jacobs serves to-go breakfast for a surcharge each morning at The Bistro.

Will Courtyard by Marriott Waterloo St. Jacobs allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Courtyard by Marriott Waterloo St. Jacobs for a fee of CAD 75.00 per accommodation, per stay.

Does Courtyard by Marriott Waterloo St. Jacobs have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Courtyard by Marriott Waterloo St. Jacobs?

The closest major airport to Courtyard by Marriott Waterloo St. Jacobs is Kitchener, ON (YKF-Region of Waterloo Intl.), which is 14 mi away (25 minutes by car).

Are there rooms with balconies that I can book at Courtyard by Marriott Waterloo St. Jacobs?

No, there aren't any guestrooms with balconies at Courtyard by Marriott Waterloo St. Jacobs.

Courtyard by Marriott Waterloo St. Jacobs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 607 out of 1003 reviews
Rating 8 - Good. 263 out of 1003 reviews
Rating 6 - Okay. 79 out of 1003 reviews
Rating 4 - Poor. 27 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes, and the food at the bistro was delicious!! We will definitely be back!! Thank you for the great service!
Stayed 1 night in Nov 2025

8/10 Good

Dwight

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, and the staff were helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Sloan

Stayed 1 night in Nov 2025

4/10 Poor

Alexis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice & the fireplace made it very cozy. The downside was the unacceptable noise level of the kids playing in the hallway till almost 11pm. Should my husband and I choose to stay again, I will be phoning any hotel property directly to see if youth teams will be staying the same time we are hoping to stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2025

8/10 Good

Larry

Stayed 1 night in Nov 2025

10/10 Excellent

Sabrina

Stayed 1 night in Nov 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
Everyone friendly. Room clean. Breakfast amazing
Stayed 1 night in Nov 2025

4/10 Poor

Darren

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
the main problem we had was the morning after our night's stay - the cleaning staff started making so much noice outside our room at 8AM! we were up later celebrating a wedding and was expecting to sleep in- which was the main reason we decided to stay at a hotel instead of sharing a B&B - we wanted the peace and quiet in the morning as we don't get to sleep in much with kids. The cleaning staff were loudly talking to each other- ACROSS THE HALLWAY! - and all of this noise went on from 8 am to about 9:30 - vacuuming, doors opening and closing constantly... we kept on trying to go back to sleep - in and out, in and out - we missed breakfast for this reason! Also, there was no tissue box in the room - prompting us to go get our own - I would expect this basic item in our room. Despite the cleanliness - we cant help but rate poorly as sleep is the main component of our stay at the hotel - especially if we are staying one night and if that wasn't satisfactory - it leaves an overall bad experience.
Stayed 1 night in Nov 2025

10/10 Excellent

Serkalm

Stayed 1 night in Nov 2025

8/10 Good

Sandee

Liked: Cleanliness
one elevator not ok
Stayed 1 night in Nov 2025

6/10 Okay

Dan

Soso
Stayed 1 night in Nov 2025

8/10 Good

marlyn, Whitby

Stayed 1 night in Sep 2025

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and very clean. Will definitely stay here again :)
Stayed 1 night in Oct 2025

8/10 Good

Sean

Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Stayed 2 nights in Oct 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, our stay was excellent. We were upgraded from a regular king room to a room with a fireplace as it was our anniversary. The only disappointment was the noise of a few of the guests at 3:15am in the hallway. The room was clean and comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Lyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re planning a trip to the St Jacob’s Market. This hotel is within walking distance. Our room was large and clean. We did not eat in the hotel restaurant so I didn’t rate the breakfast. As an EV car owner. There were plenty of charging stations available. The staff were very friendly, and accommodating! We recommend.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Newly renovated. Spacious and clean rooms. Breakfast was excellent
Stayed 1 night in Oct 2025

6/10 Okay

Victoria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom was dirty, remov
Stayed 1 night in Oct 2025

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable room. Loved the Lemongrass body wash. Large bottles of shampoo, conditioner and body wash in shower. The bed was so luxurious. Great stay, every staff is friendly and helpful. Highly recommend
Stayed 1 night in Oct 2025

10/10 Excellent

Olivia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and friendly staff. The stay was quiet and rooms were neat and comfortable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Wesley

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Mel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The toilet was too low and both my wife and I had problems getting up. No grab bar available for assistance. At 2:00 am I tried to use the elevator to go down to the "market" to buy something to eat. The elevator did not function. When I called down to report this to the desk, they seemed to know about it but were not equipped to deal with the problem. They told me I would have to wait until the "morning" shift came on at about 7 am. After 7 am I called the front desk and was told that their maintenance person would not answer the phone until after 8 am and that they would call me to let me know the results.. Every time I spoke to the front desk I advised the attendant of the following: Both my wife and I are handicapped and cannot use the stairs. We must be in our car and on the road no later than 10 am, due to a nurse appointment in Toronto to check my bandages, reset my pump, replenish my antibiotics and clense my picc line (I recently had spinal surgery and developed an infection). At no time did I feel that Marriot understood our potential dilema or that they were sympathetic to our situation. I did not get much sleep as I was on the phone with the front desk intermittently for over 6 hours before I was told that the elevator was now usable (it seems that the elevator went to the basement and the door was left open and thus it would not move. A company like Marriot should have staff that "think" about the safety and well being of their guests as well as the potential co
Stayed 1 night in Oct 2025

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