Homewood Suites by Hilton Waterloo/St. Jacobs

3.0 star property
Hotel with free breakfast, near University of Waterloo

Choose dates to view prices

Photo gallery for Homewood Suites by Hilton Waterloo/St. Jacobs

Full-size fridge, microwave, oven, stovetop
37-inch LCD TV with cable channels, TV, MP3 dock
37-inch LCD TV with cable channels, TV, MP3 dock
Terrace/patio
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Pool
  • Bar
  • 24/7 front desk

Explore the area

View in a map
45 Benjamin Road, St Jacobs, Township of Woolwich, ON, N0B2N0
  • Place, St. Jacobs Market District Visitor Information Centre
    ‪3 min walk‬
  • Place, St. Jacobs Outlets
    ‪3 min walk‬
  • Place, St Jacobs Farmers Market
    ‪6 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪19 min drive‬

Room options

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(64 reviews)
  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

8.6 out of 10
Excellent
(14 reviews)
  • 740 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(30 reviews)
  • 840 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Studio, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • 740 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 1050 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 740 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 740 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(8 reviews)
  • 840 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Studio With 1 King Bed, Roll In Shower-Mobility And Hearing Accessible Non-Smoking

  • Sleeps 3

Two-Bedroom Suite - Non-Smoking

  • Sleeps 7

King Suite-Hearing Accessible-Non-Smoking

  • Sleeps 3

King Studio Suite-Hearing Accessible-Non-Smoking

  • Sleeps 3

Suite With 2 Queen Beds-Hearing Accessible-Non Smoking

  • Sleeps 5

One Bedroom Suite with 2 Queen Beds-Non-Smoking

  • Sleeps 5

One-Bedroom King Suite-Non-Smoking

  • Sleeps 4

King Studio Suite-Non-Smoking

  • Sleeps 4

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About the neighborhood

Township of Woolwich

Homewood Suites by Hilton Waterloo/St. Jacobs places you next to St. Jacobs Country Playhouse and within a 5-minute walk of St. Jacobs Outlets. This 3-star hotel welcomes guests with 97 rooms and conveniences like an indoor pool, free self parking, and a gym.

What's nearby

  • St. Jacobs Country Playhouse - 1 min walk - 0.0 miles
  • St. Jacobs Market District Visitor Information Centre - 3 min walk - 0.2 miles
  • St. Jacobs Outlets - 3 min walk - 0.2 miles
  • St Jacobs Farmers Market - 6 min walk - 0.4 miles
  • University of Waterloo - 6 min drive - 2.9 miles

Getting around

  • Kitchener Station - 14 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 20 min drive

Restaurants

  • ‪The Fritter Co - ‬7 min walk
  • ‪Ray Woodey's Craft Chippery - ‬6 min walk
  • ‪Tim Hortons - ‬17 min walk
  • ‪Perogie Palace - ‬7 min walk
  • ‪Dairy Queen - ‬3 min drive

About this property

Homewood Suites by Hilton Waterloo/St. Jacobs

Hotel with free breakfast, near University of Waterloo
Guests of Homewood Suites by Hilton Waterloo/St. Jacobs have access to an indoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include meeting rooms, conference space, and a business center.
37-inch LCD TVs come with cable channels, and guests can stay connected with WiFi and free wired internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include kitchens, MP3 docks, and sofa beds.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10); free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast
  • A bar/lounge
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Playground

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,200 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive key retrieval information
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • This property welcomes pets for CAD 84 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: CAD 10 (rates may vary)
  • Pet fee: CAD 84 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood St Jacobs
Homewood St Jacobs Hotel
Homewood St Jacobs Hotel Waterloo
Homewood Suites Hilton Waterloo/St. Jacobs Township of Woolwich
Homewood Suites Hilton Waterloo/St. Jacobs Hotel Waterloo
wood Suites Hilton WaterlooSt
Homewood Suites Hilton Waterloo/St. Jacobs Waterloo
Homewood Suites By Hilton Waterloo/St. Jacobs, Ontario, Canada
Homewood Suites by Hilton Waterloo/St. Jacobs Hotel

Frequently asked questions

Are free cancellation options available at Homewood Suites by Hilton Waterloo/St. Jacobs?

Homewood Suites by Hilton Waterloo/St. Jacobs offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to do close to Homewood Suites by Hilton Waterloo/St. Jacobs?

This hotel is located in Township of Woolwich, just steps from St. Jacobs Country Playhouse and St. Jacobs Outlets, and within a short walk of St. Jacobs Market District Visitor Information Centre. You'll also find St Jacobs Farmers Market and Waterloo Central Railway less than a mile away.

Is parking available on site at Homewood Suites by Hilton Waterloo/St. Jacobs?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Homewood Suites by Hilton Waterloo/St. Jacobs include a casino?

No, Homewood Suites by Hilton Waterloo/St. Jacobs doesn't have a casino.

Is there an indoor pool at Homewood Suites by Hilton Waterloo/St. Jacobs?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Homewood Suites by Hilton Waterloo/St. Jacobs?

Couples staying at this hotel will appreciate amenities like a kitchen and free Internet access as well as a bar.

Are there hot tubs at Homewood Suites by Hilton Waterloo/St. Jacobs?

No, this hotel doesn't have a spa tub.

Does Homewood Suites by Hilton Waterloo/St. Jacobs have a restaurant with a breakfast menu?

Yes, Homewood Suites by Hilton Waterloo/St. Jacobs serves free full breakfasts from its snack bar.

Does Homewood Suites by Hilton Waterloo/St. Jacobs allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Homewood Suites by Hilton Waterloo/St. Jacobs for a fee of CAD 84 per accommodation, per stay. The property also provides food and water bowls.

Does Homewood Suites by Hilton Waterloo/St. Jacobs have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Homewood Suites by Hilton Waterloo/St. Jacobs?

The closest major airport to Homewood Suites by Hilton Waterloo/St. Jacobs is Kitchener, ON (YKF-Region of Waterloo Intl.), which is 12.3 mi away (20 minutes by car).

Are there rooms with balconies at Homewood Suites by Hilton Waterloo/St. Jacobs?

No, there aren't any guestrooms with balconies at Homewood Suites by Hilton Waterloo/St. Jacobs.

Reviews

Homewood Suites by Hilton Waterloo/St. Jacobs Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 644 out of 1004 reviews
Rating 8 - Good. 245 out of 1004 reviews
Rating 6 - Okay. 72 out of 1004 reviews
Rating 4 - Poor. 24 out of 1004 reviews
Rating 2 - Terrible. 19 out of 1004 reviews

Reviews

8/10 Good

Adam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower was out of shampoo.
Stayed 4 nights in Sep 2025

8/10 Good

Philippa

Stayed 1 night in Aug 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent proximity to St. Jacobs Market
Stayed 2 nights in Aug 2025

10/10 Excellent

Zahra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and we loved our suite
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
I have Celiac disease, so a room with a basic kitchen was a godsend. It was clean, easy, and comfortable. I was able to bring some food with me, and for at least one meal each day, be confident that I could eat safely.
Stayed 3 nights in Aug 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Patrick, Porcupine

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Walkable to market.
Stayed 2 nights in Aug 2025

10/10 Excellent

Susan

Traveled with family
Liked: Amenities
very quite
Stayed 1 night in Aug 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
I always stay at this hotel and it is consistently top notch. Clean, comfortable, great breakfast, friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The second day at our stay the breakfast food was ice cold,eggs,potatoes. The food needs to have warmers placed under them.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 1 night in Aug 2025

8/10 Good

Brandon

Traveled with family and small children
Liked: Cleanliness, amenities
Clean and beautiful rooms. Staff is very friendly and polite. There are a few items that could be improved. First is the pool, while the pool room was warm the pool itself is not heated and very cold compared to the room temp. This made for a bit of an uncomfortable swim. The only other issue was at check in called to see if they had an early check in available and they told us they would call us when the room was available and we did not get a call, checked in at normal time without issue.
Stayed 1 night in Aug 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Tamara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in had a long line at 3:30 pm. There was only one person at desk who did a fantastic job of getting people through. They should have had more people to assist her
Stayed 1 night in Aug 2025

6/10 Okay

Michele

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Good,very well, like
Stayed 1 night in Aug 2025

10/10 Excellent

Félix

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
thank you
Stayed 4 nights in Aug 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel for a Visit to St.Jacobs

It was our first time staying at the Homewood Suites by Hilton Waterloo/St.Jacobs with our family. We had the Studio Suite with 1 King Bed. We came to check out the market and enjoy some sights around the town. Our check in was easy enough, Carl was very kind and efficient. The room studio suite was clean and very spacious only negative is that the room was too cool for our liking, but we adjusted the temperature and it was fine. There was a pool and fitness area, but we did not have enough time to enjoy it this time around. There was free wifi available and if there are any issues connecting - just ask at the front desk and they will give you a promotional code. The breakfast room was quite spacious compared to other hotels and breakfast was served from 6:30 am to 9:30 am. Again, only negative is that the room was a bit cool in temperature for us (bring a light sweater). We found that by 7:30 a.m. it was the busy time. The breakfast offering was more generous than most hotels that serve only continental breakfast. The had a good sampling of breakfast foods for all tastes from scrambled eggs, breakfast sausage, toast, bagels, muffins, oatmeal, make your own waffles, yogurt, chia pudding, fresh fruit (apples, bananas, oranges) coffee, tea, water, cranberry and orange juices. Another small inconvenience is the parking - there are not many parking spots in the front of the hotel, but more along the side and back. It is free parking. Overall, a nice hotel and experience for us.
Stayed 1 night in Aug 2025

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Tanya

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The only issue was allergies. Probably cause the room had dog or cat hair from last stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Stacey

Liked: Cleanliness, property conditions & facilities, room comfort

Clean Good location free breakfast

Nice hotel. We have stayed here several times and it has always been pleasant. This stay, I found the bed to be a little too soft for me bit my husband loved it! Nice to have the free breakfast in the morning. We also like the convenience to the Market.
Stayed 1 night in Aug 2025

6/10 Okay

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025