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Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

2.5 star property
Suburban hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

Free buffet breakfast
Indoor pool
Check-in/check-out kiosk
Point of interest
Suite, 1 King Bed, Jetted Tub | Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
14 Benjamin Rd, Farmer's Market Road, Township of Woolwich, ON, N2V 2J9
  • Place, St. Jacobs Market District Visitor Information Centre
    ‪1 min walk‬
  • Place, St. Jacobs Outlets
    ‪2 min walk‬
  • Place, St Jacobs Farmers Market
    ‪3 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible

Standard Room, 2 Queen Beds, Accessible | Bathroom | Designer toiletries, hair dryer, towels, soap

Standard Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(13 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(30 reviews)
  • 398 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Room amenity

Suite, Multiple Beds

9.2 out of 10
Wonderful
(30 reviews)
  • 398 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(50 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub | Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds

Suite, 1 King Bed, Jetted Tub

7.4 out of 10
Good
(6 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(8 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(16 reviews)
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

8.4 out of 10
Very good
(17 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Bathroom | Designer toiletries, hair dryer, towels, soap

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(93 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Free daily buffet breakfast

Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Township of Woolwich
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, 1,107 reviews
$79 nightly
The price is $93
Dec 14 - Dec 15
Total with taxes and fees
Hampton Inn & Suites by Hilton Waterloo St. Jacobs

About the neighborhood

Township of Woolwich

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG places you next to St. Jacobs Market District Visitor Information Centre and St. Jacobs Outlets. This 103-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • St. Jacobs Market District Visitor Information Centre - 1 min walk - 0.0 miles
  • St. Jacobs Outlets - 2 min walk - 0.1 miles
  • St. Jacobs Country Playhouse - 3 min walk - 0.2 miles
  • St Jacobs Farmers Market - 3 min walk - 0.2 miles
  • Conestoga Mall - 3 min drive - 2.5 miles

Getting around

  • Kitchener Station - 14 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 24 min drive

Restaurants

  • ‪The Fritter Co - ‬5 min walk
  • ‪Ray Woodey's Craft Chippery - ‬4 min walk
  • ‪Tim Hortons - ‬20 min walk
  • ‪Perogie Palace - ‬5 min walk
  • ‪Dairy Queen - ‬3 min drive

About this property

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

Suburban hotel with free breakfast and a fitness center
Guests of Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG have access to an indoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and tours or tickets. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Guests can expect 42-inch LED TVs with digital channels, along with free WiFi and wired Internet. Select Comfort beds sport Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Free daily buffet breakfast
Hampton Inn & Suites by Hilton Waterloo St. Jacobs
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, 1,107 reviews
$79 nightly
The price is $93
Dec 14 - Dec 15
Total with taxes and fees
Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Splash pad
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Splash pad

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,200 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CAD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: CAD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 6 AM to 10 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel St Jacobs
Holiday Inn Express Hotel St Jacobs Hotel
Holiday Inn Express Hotel St Jacobs Hotel Waterloo
Holiday Inn Express Waterloo St Jacobs Township of Woolwich
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs Ontario
Holiday Inn Express Hotel Suites Waterloo St Jacobs
Express Waterloo St Jacobs To
Holiday Inn Express Hotel Suites Waterloo St Jacobs
Holiday Inn Express Hotel Suites Waterloo St Jacobs by IHG
Holiday Inn Express Hotel Suites Waterloo St Jacobs an IHG Hotel

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG?

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG offers free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG?

As of Nov 26, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG on Dec 24, 2025 start from $98.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG?

Guests positively rate the hotel's walkable location in Township of Woolwich, just steps from St. Jacobs Market District Visitor Information Centre and St. Jacobs Outlets, and within a short walk of St. Jacobs Country Playhouse. You'll also find St Jacobs Farmers Market and Waterloo Central Railway less than a mile away.

Is parking available on site at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG?

Yes, self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG include a casino?

No, Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 6 AM and 10 PM.

Is Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a comfy mattress and free Internet access as well as an indoor pool.

Are there hot tubs at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG serves free buffet breakfast from its snack bar.

Will Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG though service animals are welcome.

Does Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG?

The closest major airport to Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG is Kitchener, ON (YKF-Region of Waterloo Intl.), which is 16.4 mi away (24 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG.

Reviews

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 676 out of 1236 reviews
Rating 8 - Good. 347 out of 1236 reviews
Rating 6 - Okay. 128 out of 1236 reviews
Rating 4 - Poor. 40 out of 1236 reviews
Rating 2 - Terrible. 45 out of 1236 reviews

Reviews

10/10 Excellent

cecile

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful place very clean staff we great breakfast was very good a lot of variety this is our 3rd time at this hotel, and we were never disappointed, and it won't be last
Stayed 2 nights in Aug 2025

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and relax.
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was recently renovated from top to bottom and the hotel is very fresh and new. We will definitely stay here again on our next trip to Waterloo!
Stayed 3 nights in Aug 2025

10/10 Excellent

Courtney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Nice clean room. Very quiet
Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to St. Jacob’s market

Really enjoyed the convenient location to the Market. Staff was helpful and friendly. Breakfast was great!
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service
Stayed 4 nights in Aug 2025

10/10 Excellent

Joel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is within walking distance of so many things to do. Also its a short drive to Waterloo Kitchener and St Jacob's. The staff was polote and helpful. Rooma were clean and wll set out. Breakfast was filling and coffee was good.
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kazumi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice county side hotel. The doorframe os the our room door was slightly too small for the door. We had a trouble shutting the door but we figure out to slam the door to shut.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, excellent pool area.
Stayed 1 night in Aug 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

victoria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in May 2025

10/10 Excellent

Wesley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect place to stay for a visit to St.Jacobs market. Staff were friendly and the hotel was very clean and quiet despite being fairly busy.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, sparkling clean, comfortable room (particularly the bed and pillows). The ambiance is way nicer than I was expecting with a modern decor and lots of light in the public spaces. The only improvement I would recommend is replacing the towels with something more comfortable. I had a nice stay and would definitely return.
Stayed 1 night in Aug 2025

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was beautiful and clean Breakfast was good Perhaps more staff needed to keep dining area clean
Stayed 2 nights in Aug 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent breakfast; super clean room;efficient check in
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Hotel was a bit pricey but overall nice hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff ,easy to go anaywere
Stayed 2 nights in Aug 2025

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Christine

Stayed 3 nights in Aug 2025

10/10 Excellent

andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was close to everything, clean rooms, staff friendly, beds a little hard, breakfast was hot and ready. would stay again
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean
Stayed 1 night in Aug 2025

10/10 Excellent

Erik

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jul 2025

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