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Recent guest reviews

Area seems very dangerous although the hotel was fine. Parking seemed too far away from the hotel for my liking and the parking height was almost too low for my SUV. Area looks to be inhabited my a lot of drug addicts.

I brought my granddaughters for school shopping and they loved the pool and hot tub. We played mini golf and the arcade as well. The staff were very friendly and helpful. The only negative thing was the parking. The parking garage was across the lane and there were some pretty sketchy people hanging about there. We weren't comfortable walking to the hotel after dark especially.

Very nice and clean hotel. Would recommend this hotel for anyone with any preferences to stay here and satisfied.

I have stayed here before, but this time there was some sort of convention of teenagers staying in the hotel. It was noisy and we got a crank call. The only restaurant in the hotel was swamped with children and we had to walk across the street to a McDonalds to eat breakfast. They are completely unable to handle a breakfast rush due to having all of 3 people working in this restaurant. The buffet ran out of everything. It costs $12/day to park here and the neighborhood has a lot of weird people hanging around.

Great place, front desk staff was very helpful. We will return.

Great location in the centre of downtown core. Staff were all friendly and very helpful. Happily accommodated a request to change rooms to have a better view - no questions asked! The gym is spacious with lots of equipment. Perfect if you are a fitness fanatic. Pool, hot tub and tons of activities for kids - great place for a family to visit. All this and a reasonable price - great value. Would return anytime.

Check in was very quick, staff was very helpful, accomodation was quite good, comfortable and clean room.

I had a wonderful time here. No complaints. I llked it so much I stayed an extra 2 days. Will book in here again next summer.

The services were fine. reception was friendly food at the restaurant( room service ) was excellent, Gym was acceptable. Pool and games area for kids looked neat. The only negative was that the rooms and hallways were in need of a refreshing but at the price [...], I have nothing to complain about

This hotel was great. I was only in town for 1 night and I wasn't too familiar with the city. I had to attend a conference in Waterloo and the staff at the front desk were very helpful in helping me find the fastest way there.

The property has a tremendous amount of potential. It has a score of activities icluding an extensive gym, a bowling lane, mini golf, a great pool and a decent restaurant. It even has free parking for cars. We stayed here after a day at the various local sites. It was great to combine a country experience during the day and a city experience at night. The Delta staff is very friendly and accommodating.

105 King St E Kitchener ON

Hotel highlights

  • Walking distance to Centre In The Square
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Indoor pool

Centre In The Square is a short stroll from Crowne Plaza Kitchener-Waterloo, and other popular attractions like Bingemans are within a few miles (5 km). This 3.5-star hotel welcomes guests with 201 rooms and conveniences like an indoor pool, free in-room WiFi, and a health club.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is served each morning for a fee.


Rooms

The 201 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 37-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Other amenities include free newspapers, phones, and ironing boards.


Property features

Guests of Crowne Plaza Kitchener-Waterloo have access to an indoor pool, a health club, and a spa tub. Valet parking is offered for CAD 20.00 per night. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this family-friendly hotel include a sauna, free WiFi in public areas, and a conference center.

Room options

Executive Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room, Non Smoking

1 King Bed | 1 Queen Bed | Sleeps 2

Executive Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Crowne Plaza Kitchener-Waterloo

Everyone (3) Couples (1) Business (3) Family (1) Other (2) Friends (1)
4
Business Business

Area seems very dangerous although the hotel was fine. Parking seemed too far away from the hotel for my liking and the parking height was almost too low for my SUV. Area looks to be inhabited my a lot of drug addicts.

By on Aug 15, 2019

Review comment responded on Aug 18, 2019

Dear Anonymous, Thank you for your review. We do have an upper parking lot as well that does not have a height restriction. We also have security at night patrolling the parking lot. We hope that you enjoyed your stay with us and look forward to seeing you again soon! Warm regards, Martina Gareau Assistant Front Office Manager

4
Everyone

By on Jul 9, 2019

Review comment responded on Jul 13, 2019

Thank you for your 4/5 rating. We are happy to see that you enjoyed your visit. We hope to be your hotel of choice in the Kitchener-Waterloo area! Warm regards, Martina Gareau Assistant Front Office Manager

4
Everyone

I brought my granddaughters for school shopping and they loved the pool and hot tub. We played mini golf and the arcade as well. The staff were very friendly and helpful. The only negative thing was the parking. The parking garage was across the lane and there were some pretty sketchy people hanging about there. We weren't comfortable walking to the hotel after dark especially.

By , from Southampton on Aug 26, 2017

Review comment responded on Sep 4, 2017

Thank you for the feedback. Active Fitness & Squash Club gets lots of positive reviews- guests love the pool & spa. We hope your family will visit us again!

5

very nice and clean hotel.

Everyone

Very nice and clean hotel. Would recommend this hotel for anyone with any preferences to stay here and satisfied.

By , from Indiana on Mar 1, 2016

Review comment responded on Mar 28, 2016

Dear Sean, Thank you for your feedback about your stay with us at the Crowne Plaza. We are delighted that you enjoyed your stay. Thank you for recommending us to your friends. We look forward to your next visit. Warm Regards, Lucy Domingos Front Office Manager

3

not bad, but could be better

Family

I have stayed here before, but this time there was some sort of convention of teenagers staying in the hotel. It was noisy and we got a crank call. The only restaurant in the hotel was swamped with children and we had to walk across the street to a McDonalds to eat breakfast. They are completely unable to handle a breakfast rush due to having all of 3 people working in this restaurant. The buffet ran out of everything. It costs $12/day to park here and the neighborhood has a lot of weird people hanging around.

By on May 26, 2015

4

oktoberfest time

Couples

Great place, front desk staff was very helpful. We will return.

By on Oct 13, 2014

4

great service!

Other

Great location in the centre of downtown core. Staff were all friendly and very helpful. Happily accommodated a request to change rooms to have a better view - no questions asked! The gym is spacious with lots of equipment. Perfect if you are a fitness fanatic. Pool, hot tub and tons of activities for kids - great place for a family to visit. All this and a reasonable price - great value. Would return anytime.

By on Jul 15, 2014

4

great place

Friends

Check in was very quick, staff was very helpful, accomodation was quite good, comfortable and clean room.

By on Sep 5, 2011

5

i don't know what this means.

Other

I had a wonderful time here. No complaints. I llked it so much I stayed an extra 2 days. Will book in here again next summer.

By on Jul 5, 2011

4

manage your expectations

Business

The services were fine. reception was friendly food at the restaurant( room service ) was excellent, Gym was acceptable. Pool and games area for kids looked neat. The only negative was that the rooms and hallways were in need of a refreshing but at the price [...], I have nothing to complain about

By on Mar 18, 2011

Crowne Plaza Kitchener-Waterloo

105 King St E, Kitchener, ON N2G2K8
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