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Crowne Plaza Kitchener-Waterloo

3.5 out of 5.0

Recent guest reviews

Very nice and clean hotel. Would recommend this hotel for anyone with any preferences to stay here and satisfied.

I have stayed here before, but this time there was some sort of convention of teenagers staying in the hotel. It was noisy and we got a crank call. The only restaurant in the hotel was swamped with children and we had to walk across the street to a McDonalds to eat breakfast. They are completely unable to handle a breakfast rush due to having all of 3 people working in this restaurant. The buffet ran out of everything. It costs $12/day to park here and the neighborhood has a lot of weird people hanging around.

Great place, front desk staff was very helpful. We will return.

Great location in the centre of downtown core. Staff were all friendly and very helpful. Happily accommodated a request to change rooms to have a better view - no questions asked! The gym is spacious with lots of equipment. Perfect if you are a fitness fanatic. Pool, hot tub and tons of activities for kids - great place for a family to visit. All this and a reasonable price - great value. Would return anytime.

Check in was very quick, staff was very helpful, accomodation was quite good, comfortable and clean room.

I had a wonderful time here. No complaints. I llked it so much I stayed an extra 2 days. Will book in here again next summer.

The services were fine. reception was friendly food at the restaurant( room service ) was excellent, Gym was acceptable. Pool and games area for kids looked neat. The only negative was that the rooms and hallways were in need of a refreshing but at the price [...], I have nothing to complain about

This hotel was great. I was only in town for 1 night and I wasn't too familiar with the city. I had to attend a conference in Waterloo and the staff at the front desk were very helpful in helping me find the fastest way there.

The property has a tremendous amount of potential. It has a score of activities icluding an extensive gym, a bowling lane, mini golf, a great pool and a decent restaurant. It even has free parking for cars. We stayed here after a day at the various local sites. It was great to combine a country experience during the day and a city experience at night. The Delta staff is very friendly and accommodating.

105 King St E Kitchener ON

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Indoor pool
  • Health club

Crowne Plaza Kitchener-Waterloo places you within a 5-minute walk of TheMuseum and Conrad Centre for the Performing Arts. This 3.5-star hotel welcomes guests with 201 rooms and conveniences like an indoor pool, free in-room WiFi, and a health club. It's in central Kitchener and also a short walk from Historic St. Paul's Lutheran Church and Kitchener City Hall.


This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is served each morning for a fee.


The 201 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 37-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include free newspapers, phones, and ironing boards.

Property features

Guests of Crowne Plaza Kitchener-Waterloo have access to an indoor pool, a health club, and a spa tub. Parking is CAD 12.00 per night (CAD 20.00 per night for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include a sauna, free WiFi in public areas, and a conference center.

Room options

Room, 1 King Bed, Non Smoking (Leisure)

King 1 | Sleeps 2

Room, 1 King Bed, Accessible, Bathtub (Mobility)

King 1 | Sleeps 2

Executive Room, Non Smoking

King 1 | Queen 2 | Sleeps 4

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

64% of guests recommend this hotel

Total of 220 reviews