See all properties

Crowne Plaza Kitchener-Waterloo by IHG

4.0 star property
Hotel with a full-service spa, a quick walk to Centre In The Square

Choose dates to view prices

Photo gallery for Crowne Plaza Kitchener-Waterloo by IHG

Exterior
Exterior
Standard Room, 2 Queen Beds | 1 bedroom, premium bedding, desk, blackout drapes
Exterior
Interior detail

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Spa

Explore the area

Map
105 King St E, Kitchener, ON, N2G2K8
  • Centre In The Square
    ‪8 min walk‬
  • Kitchener Memorial Auditorium Complex
    ‪20 min walk‬
  • University of Waterloo
    ‪8 min drive‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪14 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

View all photos for Standard Room

1 bedroom, premium bedding, desk, blackout drapes

Standard Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, premium bedding, desk, blackout drapes

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, desk, blackout drapes

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(18 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | 1 bedroom, premium bedding, desk, blackout drapes

Premium Room, 2 Queen Beds

8.4 out of 10
Very good
(7 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, desk, blackout drapes

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(71 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible Bathtub (Communication, Accessible Tub)

1 bedroom, premium bedding, desk, blackout drapes

Premium Room, 1 King Bed, Accessible Bathtub (Communication, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, desk, blackout drapes

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(32 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Property amenity

Holiday Inn Express and Suites Kitchener Southeast by IHG

Pioneer Tower West
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
8.2 out of 10, Very Good, 1,487 reviews
$109 nightly
The price is $128
Jul 8 - Jul 9
Total includes taxes and fees
Holiday Inn Express and Suites Kitchener Southeast by IHG

About the neighborhood

Kitchener

Located in Downtown Kitchener, Crowne Plaza Kitchener-Waterloo by IHG is within a 10-minute walk of popular sights such as Kitchener-Waterloo Art Gallery and Centre In The Square. This 201-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and an indoor pool.

What's nearby

  • Centre In The Square - 8 min walk - 0.5 miles
  • Kitchener Memorial Auditorium Complex - 20 min walk - 1.1 miles
  • Bingemans - 6 min drive - 3.2 miles
  • Wilfrid Laurier University - 7 min drive - 2.9 miles
  • University of Waterloo - 8 min drive - 3.4 miles

Getting around

  • Kitchener Station - 14 min walk
  • Toronto Pearson Intl. Airport (YYZ) - 67 min drive

Restaurants

  • ‪Crabby Joe's Bar & Grill - ‬1 min walk
  • ‪Rose Cafe - ‬1 min walk
  • ‪Coffee Culture Cage and Eatery - ‬2 min walk
  • ‪Variedad Latina Restaurant - ‬2 min walk
  • ‪The Yeti Cafe - ‬4 min walk

About this property

Crowne Plaza Kitchener-Waterloo by IHG

Hotel with a full-service spa, a quick walk to Centre In The Square
Guests staying at Crowne Plaza Kitchener-Waterloo by IHG enjoy access to a full-service spa, an indoor pool, and free WiFi in public areas. Self parking is offered for CAD 12.00 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this spa hotel include a conference center, a business center, and a computer station.
37-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Karma Medi Spa has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath and a sauna. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Languages

English, French, Hindi

Similar properties

Pillowtop beds, desk, blackout drapes, soundproofing

Quality Inn

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
8.2 out of 10, Very Good, 1,296 reviews
$76 nightly
The price is $90
Jul 13 - Jul 14
Total includes taxes and fees
Quality Inn

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Aqua Lounge Restaurant
  • Aqua Lounge Restaurant

Things to do

  • Full-service spa
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Computer station
  • Conference center (15,000 square feet of space)

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Massage
  • Mud bath
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or hydromassage showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 15.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 250.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: CAD 12.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 AM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Kitchener-Waterloo Hotel
Crowne Plaza Kitchener-Waterloo
Delta Kitchener-Waterloo Hotel Kitchener
Crowne Plaza Kitchener Waterloo
Crowne Plaza Kitchener-Waterloo by IHG Hotel
Crowne Plaza Kitchener Waterloo an IHG Hotel
Crowne Plaza Kitchener-Waterloo by IHG Kitchener
Crowne Plaza Kitchener-Waterloo by IHG Hotel Kitchener

Frequently asked questions

Is free cancellation available at Crowne Plaza Kitchener-Waterloo by IHG?

Crowne Plaza Kitchener-Waterloo by IHG provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza Kitchener-Waterloo by IHG?

As of Jul 6, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Kitchener-Waterloo by IHG on Jul 13, 2025 start from $111.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Crowne Plaza Kitchener-Waterloo by IHG?

This hotel is situated in Downtown Kitchener, just steps from TheMuseum and Conrad Centre for the Performing Arts, and within a short walk of Kitchener City Hall. You'll also find Kitchener Market and Victoria Park less than a mile away.

Will I be able to park at Crowne Plaza Kitchener-Waterloo by IHG?

Yes, secured parking is offered for CAD 12.00 per night with in/out privileges. Accessible parking is also available for guests.

Is there a spa available at Crowne Plaza Kitchener-Waterloo by IHG?

Karma Medi Spa is the hotel's spa and services include body wraps, mud baths, Ayurvedic treatments, and massages.

Does Crowne Plaza Kitchener-Waterloo by IHG include a casino on the premises?

No, Crowne Plaza Kitchener-Waterloo by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Kitchener-Waterloo by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 10:00 AM.

What amenities will couples enjoy at Crowne Plaza Kitchener-Waterloo by IHG?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Crowne Plaza Kitchener-Waterloo by IHG?

No, but this hotel does have a sauna.

Does Crowne Plaza Kitchener-Waterloo by IHG have a restaurant that serves breakfast?

Yes, Crowne Plaza Kitchener-Waterloo by IHG serves breakfast for a surcharge each morning at Aqua Lounge Restaurant.

Will Crowne Plaza Kitchener-Waterloo by IHG allow pets to stay free of charge?

No, pets aren't allowed at Crowne Plaza Kitchener-Waterloo by IHG though service animals are welcome.

Are there connecting rooms at Crowne Plaza Kitchener-Waterloo by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Crowne Plaza Kitchener-Waterloo by IHG?

The closest major airport to Crowne Plaza Kitchener-Waterloo by IHG is Kitchener, ON (YKF-Region of Waterloo Intl.), which is 8 mi away (19 minutes by car).

Can I book a room with a balcony at Crowne Plaza Kitchener-Waterloo by IHG?

No, you won't find guestrooms with balconies at Crowne Plaza Kitchener-Waterloo by IHG.

Does Crowne Plaza Kitchener-Waterloo by IHG have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Crowne Plaza Kitchener-Waterloo by IHG.

Crowne Plaza Kitchener-Waterloo by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 590 out of 1207 reviews
Rating 8 - Good. 319 out of 1207 reviews
Rating 6 - Okay. 168 out of 1207 reviews
Rating 4 - Poor. 56 out of 1207 reviews
Rating 2 - Terrible. 74 out of 1207 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Stephanie

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfy bed!
Stayed 1 night in Apr 2025

6/10 Okay

Mekidim

Liked: Cleanliness
Disliked: Staff & service
The reception manager was overacting! He needs to learn how to respect all customers
Stayed 4 nights in Mar 2025

6/10 Okay

MICHAEL, MARKHAM

Stayed 2 nights in Mar 2025

10/10 Excellent

Werner

Stayed 2 nights in Mar 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Barry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is great and very nice. Staff is very friendly!
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Stayed 2 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very spacious and clean. The location was central to downtown Kitchener
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, clean rooms and hotel gym was great!
Stayed 2 nights in Mar 2025

6/10 Okay

Nenad

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Dan

Traveled with family
Amazingly clean rooms and the building itself!! Friendly staff and an awesome restaurant. Would come again and recommend it to all friends!!!
Stayed 2 nights in Mar 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Didn’t like the parking.
Stayed 1 night in Mar 2025

10/10 Excellent

Blair

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Marcy

Stayed 1 night in Mar 2025

4/10 Poor

Stephanie

Traveled with family and small children, Business traveler
Liked: Cleanliness, property conditions & facilities
There was a hockey tournament going on wich im ok with but i was told my room was gonna be away from it! In reality i was on the same floor and the kids were booting and kicking my door as hard as they could, I came out several times to confront them amd then called the front office and they still cam back to kick on the door wich really irratated me because my children were awoken everytime! I finally went to speak with there parents myself
Stayed 2 nights in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

Danielle

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
I absolutely loved how every single staff greeted me with a friendly face and was all very accommodating for all my needs. They made my stay feel welcoming and like I was at home. Kid friendly 💯💯
Stayed 2 nights in Mar 2025

4/10 Poor

stephen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel is very nice. DO NOT BOOK NEAR ST. PATRICK'S DAY. There were 20 year olds running the halls, yelling and banging into things till 3 am on the Saturdays morning. We told the front desk when we checked out and were told there was nothing they could do because the people started partying for the weekend.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Traveled with family

9 out of 10 stars!

Trouble checking in because the reservation was made in my husbands name and I went in to check in and they would not let me. And our shower water came out weird but other than that it was great. Would probably stay again. Breakfast buffet was wonderful!
Stayed 2 nights in Mar 2025

6/10 Okay

Jane

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beds, nice quiet.
Stayed 1 night in Mar 2025

6/10 Okay

SHYAM SUNDER REDDY, San Ramon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Breakfast is the only saviour.
Stayed 2 nights in Mar 2025

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very accommodating with their hockey customers. Great to see from a hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Andria

Stayed 1 night in Mar 2025

Hotels

Monte Carlo Inn Vaughan Suites
Hampton Inn & Suites by Hilton Toronto Markham
Waterpark Hotels & Resorts in Denmark
Toronto Marriott Markham
Hotel Theo New Orleans, Tapestry Collection by Hilton
Microtel Inn & Suites by Wyndham Aurora
Gay Friendly Hotels in India
Hotels with Balconies in Manhattan
The Tryst Beachfront Hotel
Hampton Inn & Suites by Hilton Brantford Conference Centre
Cheap Hotels in Independence
Oceanfront Hotels in Catalina Island
Hotels near Skidaway Island State Park
Hilton Toronto Airport Hotel & Suites
Super 8 by Wyndham Mt Hope Hamilton Intl Arpt ON
Residence & Conference Centre - London

Flights

Flights from Denver to Sanford
Flights from Walgett to Sydney
Flights from Las Vegas to Shreveport
Flights from Elmira to Orlando
Flights from Duluth to Fort Lauderdale
Flights from Grand Rapids to Phoenix
Flights from Nassau to Newark
Flights from Mexico City to San Juan
Flights from Bozeman to Denver
Flights from New York to Tenerife
Flights from Cleveland to Tucson
Flights from Columbus to Chennai

Cars

Advantage Rent-A-Car