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Crowne Plaza Kitchener-Waterloo places you within a 5-minute walk of TheMuseum and Conrad Centre for the Performing Arts. This 3.5-star hotel welcomes guests with 201 rooms and conveniences like an indoor pool, free in-room WiFi, and a health club. It's in central Kitchener and also a short walk from Historic St. Paul's Lutheran Church and Kitchener City Hall.


This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is served each morning for a fee.


The 201 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 37-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include free newspapers, phones, and ironing boards.

Property features

Guests of Crowne Plaza Kitchener-Waterloo have access to an indoor pool, a health club, and a spa tub. Parking is CAD 12.00 per night (CAD 20.00 per night for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle at scheduled times. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include a sauna, free WiFi in public areas, and a conference center.


  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Indoor pool
  • Health club

Crowne Plaza Kitchener-Waterloo

105 King St E Kitchener ON N2G2K8

Hotel Amenities

Hotel Amenities

In addition to an indoor pool, Crowne Plaza Kitchener-Waterloo provides a health club, a spa tub, and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wired and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 15000 square feet (1394 square meters) include a conference center. This family-friendly hotel also offers an arcade/game room, multilingual staff, and complimentary newspapers in the lobby. For a surcharge, the property provides an area shuttle within 10 km and a roundtrip airport shuttle at scheduled times. Parking is available onsite for a surcharge.

Crowne Plaza Kitchener-Waterloo is a smoke-free property.

  • Number of buildings/towers - 1 
  • Children's club (surcharge) 
  • Conference space size (meters) - 1394 
  • Number of meeting rooms - 14 
  • Computer station 
  • Free WiFi 
  • 24-hour business center 
  • Conference space size (feet) - 15000 
  • Meeting rooms 
  • Indoor pool 
  • Spa tub 
  • Free newspapers in lobby 
  • Breakfast available (surcharge) 
  • Bar/lounge 
  • Restaurant 
  • Airport transportation (surcharge) 
  • Conference space 
  • Total number of rooms - 201 
  • Safe-deposit box at front desk 
  • 24-hour front desk 
  • Express check-out 
  • ATM/banking 
  • Laundry facilities 
  • Dry cleaning/laundry service 
  • Arcade/game room 
  • Elevator/lift 
  • Number of floors - 10 
  • Wedding services 
  • Fireplace in lobby 
  • Health club 
  • Free wired high-speed Internet 
  • Billiards or pool table 
  • Express check-in 
  • Sauna 
  • Multilingual staff 
  • Porter/bellhop 
  • Luggage storage 
  • Conference center 
  • Area shuttle (surcharge) 
  • Self parking (surcharge) 
  • Smoke-free property 
  • Steam room 
  • Valet parking (surcharge) 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Arcade/game room  
  • Miniature golf on site  
  • Bowling alley on site  
  • Refrigerator  
  • Microwave  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet


Self parking (surcharge), Valet parking (surcharge)

Room Amenities

Crowne Plaza Kitchener-Waterloo offers 201 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. 37-inch LED televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with rainfall showerheads and hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Kitchener hotel provides complimentary wired and wireless high-speed Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Free WiFi 
  • Connecting/adjoining rooms available 
  • Premium bedding 
  • Room service (limited hours) 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Refrigerator 
  • Coffee/tea maker 
  • Microwave 
  • Daily housekeeping 
  • Private bathroom 
  • Designer toiletries 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Rainfall showerhead 
  • Cable TV service 
  • Iron/ironing board 
  • Desk 
  • Free newspaper 
  • Blackout drapes/curtains 
  • Free wired high-speed Internet 
  • Hydromassage showerhead 
  • Cribs/infant beds (surcharge) 
  • LED TV 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Aqua Lounge Restaurant - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Aqua Lounge Restaurant - This bar specializes in American cuisine and serves dinner only.

Late night fare is available from room service (during limited hours).

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Downhill skiing nearby 
  • Cross-country skiing nearby 
  • Snowboarding nearby 
  • Snowmobiling nearby 
  • Snowshoeing nearby 
  • Hiking/biking trails nearby 
  • Mountain biking nearby 
  • Bicycle rentals nearby 
  • Ecotours nearby 
  • Ski lessons available nearby 
  • Ski equipment rental shops nearby 
  • Golf lessons available nearby 
  • Sledding nearby 
  • Snow tubing nearby 
  • Fitness classes on site 
  • Bowling alley on site 
  • Miniature golf on site 
  • Racquetball/squash on site 
  • Game viewing nearby 
  • Rock climbing nearby 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies


Check-in time ends at 2 AM

Minimum check-in age is 18

Check-in time starts at 3 PM

Special check-in instructions:

Airport shuttle service is available at scheduled times. Contact the property in advance to get details.


Check-out time is noon

Payment types


  • Pets allowed for an extra charge of CAD 40.00 per pet (varies based on length of stay), plus a deposit of CAD 40.00 per week
  • 1 per room (up to 40 lb)
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Parking height restrictions apply


You'll be asked to pay the following charges at the property:
  • Deposit: CAD 250.00 per stay
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between CAD 5.00 and CAD 15 per person (approximately)
  • Self parking fee: CAD 12.00 per night (in/out privileges)
  • Valet parking fee: CAD 20.00 per night (in/out privileges)
  • Pet deposit: CAD 40.00 per week
  • Pet fee: CAD 40.00 per pet (varies based on length of stay)
  • Late check-out fee: CAD 50.00
  • Crib (infant bed) fee: CAD 15.00 per stay
  • Rollaway bed fee: CAD 15.00 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Crowne Plaza Kitchener-Waterloo Hotel
  • Crowne Plaza Kitchener-Waterloo
  • Delta Kitchener-Waterloo Hotel Kitchener
  • Crowne Plaza Kitchener-Waterloo Ontario

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Construction is underway at a neighboring building and there may be noise disturbance from the construction work. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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