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The Walper Hotel

4.0 out of 5.0

Recent guest reviews

Modern updated chic style. Room was very comfortable. Enjoyed drinks and snacks at the bar. Well located there were several cute shops and good restaurants nearby. No onsite parking but Municipal Parking Garage across the street.

The hotel is well located and beautifully decorated. It was quiet and I enjoyed my stay. The municipal parking garage, however was pricey. I was in town on a budget and the cost to park was a complete ouch. It's much nicer than the crowne plaza with a large bright bathroom. The coffee shop downstairs was useful. I drink a ton of coffee and popped in there throughout the day.

This hotel is comfortable with a quirky feel which sets is aside from some upmarket but impersonal places. The bed side lights were too dim to read by, and the painfully slow breakfast service meant many in our party had to go hungry. Apart from the lights, the room was comfortable, and apart from the breakfast disaster the staff were efficient and friendly. I would stay here again.

This Hotel is freshly updated. An old hotel that has been gutted and completely modernized inside. Located in downtown Kitchener ON. One person on staff at the desk. No other staff at time of arrival. Easy check in and then park around the block at a nearby lot with good signage where to park near the exit close to the hotel. The parking pass provides you with in and out privileges. There are chargers for EV if you have a Charepoint account. The stairwells and common areas of the garage are sketchy with garbage across the floor, in the elevators and in the stairwells including used needles. Generally filthy if you are there on a Saturday morning but I guess that is City life. The room was small but very clean and fresh - one of us slept with our head literally beside the door and there is no sneaking in any out with the loud closing noises of the doors. Doors are a bit of an issue. If you try to sit in the lobby in the morning and read the paper there is a door behind the reception desk that is very squeaky but maybe won't sit there long since there is no public washroom as I was told in no uncertain terms by the staff at 6:45 AM saturday morning. Not wanting to return to the room and make a lot of racket I went next door to coffee culture, a tenant of the building. While reading the morning paper I had learned that there was a flood in the basement of the hotel and coffee culture. Tradesmen were called from the main desk and cleaning buckets and staff routinely use the front desk area as well. Which is fine because no one really is there to make your day particularly nice. The lady on the desk continues to cough and cough and cough every where. Her rudeness and put down to me won't be forgotten. However every other staff person at the desk was absolutely a pleasure to meet and while they recommend their own restaurant and have no lists for any other places to eat in the neighbourhood, the staff at check in and check out were very kind. We come to Kitchener Waterloo frequently for work and also for events where our child goes to University. We tried this hotel for a change. Having your head in bed right beside the opening door is just not the best and if the door is opened you can see entirely inside the single boxy room. Pull down your blinds because there are people across the courtyard in the next rooms as well. To pull down the one blind you will have to move the floor lamp and squeeze in behind the chair. I can do it at 60 you can do it too. There is a fridge in the room and that is where they hide the glasses if you don't want to use a mug. They left my husband a little brown bag with a greeting to him on the desk. I did feel left out. Inside was a coffee filter, coffee grounds, two tea bags and two stir sticks. There is a kettle separate from the coffee maker which is such a treat for tea drinkers. but no milk is provided. The soap is highly scented as is the hand cream. The floors are hard wood with a mat over about 85% of the floor surface. There is a lovely cupboard for clothing and to hang your things. We didn't have much luggage. the floor lights in the one elevator do not light up but the other one does so don't be wondering if the elevator works. It does. Overall, the room size, lack of privacy and noise of the room door (and for me coupled with the on staff person's lack of helpfulness - at a minimum) we decided we will not return right away (unless possibly if we are driving the EV but we might try the Crowne Plaza next which is also close to that garage). We are not hurrying back. It is new but cold, would be the way I sum it up. Small (boutique I guess) . Also I highly recommend Dalise's across the street for breakfast.

Parking is on Charles Street underground parking and less than a 1/4 block away from door to door. The service we received here was second to none. Personalized bag of tea and coffee in the room after checking in, with a mini fridge and boxed water to drink. The location is great downtown with many restaurants and attractions nearby. Only downfalls we had were the noise controls. It's an old building so not the quietest...you can hear people walking by the halls and the traffic outside. But, that aside; this will now be our go-to when in Kitchener for sure. Recommended, highly.

We are a family of four touring universities. This hotel is 13 minutes from Waterloo and half an hour from Guelph U so perfect location. There is flooring instead of wall to wall carpeting, platform beds, industrial lighting and a large shower. Clearly modernized recently. Everything was spotless and any issues were addressed promptly and courteously. If our girls end up attending university nearby we will certainly make this our home away from home. There is also a nice restaurant connected to the hotel and a good Thai restaurant a block away.

My first visit to Kitchener and The Walper was my late night intro to the town. Great staff, very comfortable rooms, superb breakfasts and close to all the action. At the end of a busy day, pace and silence are a necessity. The Walper has an easy going feel and embraces you with warm wood accents, high ceilings and wonderful peace and quiet. Really enjoyed my stay. The bar serves up some wonderful concoctions each afternoon...definitely give it a try. Highly recommended for your stay in Kitchener/Waterloo.

Amazing hotel and nothing like the other chain hotels. Great architecture, well updated but kept the old charm. Meals are great and well priced. Great service throughout. Only negative is public parking close by in a parking garage which the validation and being charged back to your room was not working if you were going in and out.

What a wonderful hotel!! Well situated in downtown Kitchener. The renovations are brilliant; a warm, contemporary space is the result. Staff are second to none..friendly, accommodating and helpful. We have travelled extensively and the customer service cannot be improved upon. Great dining options downstairs with a comfortable vibe and stellar food. We shall return.

I came upon this hotel by chance after going to my reserved hotel. My reserved hotel should be fined for false advertising. Saw this hotel while in the taxi and said I could not be unlucky twice. I was right. A jewel. An old hotel refurbished to combine old world and modern charms. Works for me. Room is great. All mod cons. Service is excellent. The staff is great. Much props to Gavin. You are great. The food and the TWH Social restaurant downstairs. Great. Luvs it. I will come again. Cheryl

20 Queen St S. Kitchener ON

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Concierge services
  • 24-hour front desk

The Walper Hotel places you next to TheMuseum and Conrad Centre for the Performing Arts. This 92-room hotel welcomes guests with conveniences like 2 restaurants, a bar/lounge, and free in-room WiFi. It's in central Kitchener and also a short walk from Kitchener City Hall and Historic St. Paul's Lutheran Church.


Dining

Enjoy dining at TWH Social, one of 2 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Start each morning off right with cooked-to-order breakfast served for a fee.


Rooms

All 92 individually furnished rooms provide iPod docks, refrigerators, and coffee makers. Guests can expect free WiFi and 48-inch flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Free weekday newspapers, free local calls, and free bottled water are also available.


Property features

The Walper Hotel features free WiFi in public areas, 6 meeting rooms, and conference space. Parking is available for CAD 14.50 per day (CAD 25 per day for valet parking), and there's also a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free newspapers, a gift shop, and wedding services.

Reviews from Trip Advisor

Trip Advisor aggregated rating

56.0% of guests recommend this hotel

Total of 89 reviews