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The Walper Hotel

4.0 out of 5.0

Recent guest reviews

I was an overnight guest this past weekend. Everyone there, including my husband and I were cold. The rooms were very cold even though the thermostat in the rooms could be turned up. I overheard one guess say their room would not go over 17 Celsius. Our was not much higher. Nicely renovated but they need to address the heat issue

I end up being stuck in Kitchener and shop around for a overnight stay, came across the Walper online, booked a night as the rooms looked real cozy, parking was a drag but surprising the room was exactly the same as the one on the website and clerk at the desk even knew the room, it was a refreshing feeling after a busy day, Gavin was quite helpful, hooked me up with toothpaste and toothbrush did room service and was even there to check me out in the morning CRAZY! It's a great little spot, real clean and quiet, heading back with my girlfriend hope Gavin is working!

OK Hotel. Fairly small boutique Hotel. Rooms are spacious and clean and fairly new. The Hotel is located in downtown, walking distance to few restaurants and Cafes. The room faced an inner court, which is visible. Would refrain from such setup. Receptionists were attentive. Parking is not available and is offered in a parking lot outside and is fairly expensive.

My girlfriend and I stayed the night there while we were passing through Kitchener. The decor was really up to date and really nice. The bed was super comfortable, the bathroom, my girlfriend decided that is what she wants ours to look like, so it must had been nice. :) The staff was not only helpful, but very friendly. We really enjoyed our evening there and will definitely comeback the next time we are in Kitchener.

Spent the night there in November and I must say I was quite impressed with the place. Very up to date decor in the lobby and the room. The service was great as a bag containing cartons of water (environment friendly) and coffee/tea was delieved to our room with a personal note to my wife (made the booking) to enjoy our stay.

We really enjoyed our stay. There is a spot to park out front to unload and check in then they will explain exactly where to go for parking. It is very close by and was no problem. Our room was great - beautiful floors and nice fixtures. There is coffee and tea in the room with water in the fridge. We bought milk near by but they should consider putting it in the room. Doesn't make sense to provide coffee and tea without offering milk and sugar. The hotel felt very comfortable and we will return. Great service at the front desk.

The recent refurbishment seems to have erased the "history" from this historic hotel. Our room was comfortable enough, but the decor was just plain ugly with occasional sad attempts at hipness (for context, we don't feel this way about all modern designs - some are clean and elegant). In the bathroom especially, function had been sacrificed to (bad) design - the square sink meant that the corners were not really clean, and we could not for the life of us figure out how to make the hose attachment in the shower work (and my partner is a professional mechanic). Soundproofing was poor - we could hear both outside traffic noise and the sound of other people walking around upstairs etc. at a higher volume than we've usually found elsewhere. Coffee/tea supplies were minimal - one each of coffee pack and tea bag per day, and no milk/creamer. Also, our room lacked the binder of information that most hotels provide about hotel and local services - we always find that sort of information helpful. Parking is not included - you have to use the public garage across the street. There isn't even a place you can pull up when you arrive, so we also ended up paying for street parking while we checked in and learned that there was no hotel lot or parking validation. Basically, nothing was terrible, but we were hoping for/expecting more. Positives: the staff were helpful and friendly, and the downtown location is convenient. We can't comment on the food as we did not eat in the hotel.

My Husband and I stayed at the Walper at the suggestion of our son-in-law, based on its proximity to a party we were attending. Parking was not on site but there is a covered municipal lot around the corner. (No idea of cost as the machines were not working). Check in was a breeze and they offer a text messaging system to the front desk for any items you may require. Our room was small but clever and very comfortable. We overlooked an inside courtyard, which muffled any downtown street noise. While the hotel itself is over 100 years old, everything inside has been updated with a modern cool urban feel. Our room had a king sized comfortable bed, a modern bathroom, beautiful wallpaper and a walk in closet. There were beautiful toiletries in the bathroom, organic cotton bath robes, and locally roasted coffee. I loved the unique light fixtures, and there was a bouquet of charging cables for any device on the bedside table. We would definitely stay here again!

Recently stayed on the recommendation of my good friend, Corey Webb. The hotel has been nicely renovated and is quite inviting. The rooms were unique and spacious for an older building. The 2nd floor bar and seating area was nice for a night cap. If travelling for business or pleasure it is a nice spot to stay.

I booked a Weekender package at the Walper Hotel, which included dinner at the Berlin restaurant (amazing - separate review) and breakfast next morning. When I booked, they indicated they would book the dinner reservation. When I received the email confirmation,which I had to call and request a second time, there was no indication about dinner. I emailed them, they replied asking if I wanted them to book the dinner. I requested - again - for the reservation to be made. Night before our arrival the hotel texted us to say how excited they were we would be arriving the next day. We texted back, asking them to confirm the reservation. No response. Day of arrival, we called, asking to confirm, and were told they would check and call back. No call. We arrived at the hotel to find out they had not booked the dinner reservation. They did get us booked, but the angst of feeling that we may have made the trip for nothing was totally ridiculous, considering the many times we reached out to insure it was done. Had another question of the staff after our arrival - again they would check and get back to us. Never did. The room was fine, but the shower tap seemed defective - I could not turn it off...my husband eventually went in and showered and he struggled to finally get it off. Kudos to the rooms manager who handled our concerns very professionally. The package that we had was tremendous value because of the high quality of the dinner, but the hotel staff really needs to be better trained in customer service.

20 Queen St S. Kitchener ON

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Concierge services
  • 24-hour front desk

The Walper Hotel places you next to TheMuseum and Conrad Centre for the Performing Arts. This 92-room hotel welcomes guests with conveniences like 2 restaurants, a bar/lounge, and free in-room WiFi. It's in central Kitchener and also a short walk from Kitchener City Hall and Historic St. Paul's Lutheran Church.


Dining

Enjoy dining at TWH Social, one of 2 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Start each morning off right with cooked-to-order breakfast served for a fee.


Rooms

All 92 individually furnished rooms provide iPod docks, refrigerators, and coffee makers. Guests can expect free WiFi and 48-inch flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Free weekday newspapers, free local calls, and free bottled water are also available.


Property features

The Walper Hotel features free WiFi in public areas, 6 meeting rooms, and conference space. Parking is available for CAD 14.50 per day (CAD 25 per day for valet parking), and there's also a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free newspapers, a gift shop, and wedding services.

Room options

Pocket Queen

Queen 1 | Sleeps 2

Cityside King

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

56% of guests recommend this hotel

Total of 77 reviews