DoubleTree by Hilton Kitchener

4.0 star property
Art Deco hotel with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Kitchener

Lobby
Pillowtop beds, in-room safe, desk, blackout drapes
Dining
Front of property - evening/night
Coffee shop

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
30 Fairway Rd S, Kitchener, ON, N2A2N2
  • Place, Fairview Park
    ‪8 min walk‬
  • Place, Chicopee Ski and Summer Resort
    ‪11 min walk‬
  • Place, Chicopee Tube Park
    ‪12 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪8 min drive‬

Room options

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 338 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(20 reviews)
  • 338 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.6 out of 10
Excellent
(23 reviews)
  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 6
  • 2 Queen Beds

Room, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

Kitchener

Located in Centreville Chicopee, DoubleTree by Hilton Kitchener is a leisurely stroll from sights such as Fairview Park and Cineplex Cinemas Kitchener. This 75-room, 4-star hotel has an indoor pool along with free in-room WiFi and free self parking.

What's nearby

  • Fairview Park - 8 min walk - 0.5 miles
  • Chicopee Ski and Summer Resort - 11 min walk - 0.6 miles
  • Chicopee Tube Park - 12 min walk - 0.6 miles
  • Cineplex Cinemas Kitchener - 16 min walk - 0.9 miles
  • Cineplex Cinemas Kitchener - 16 min walk - 0.9 miles

Getting around

  • Kitchener Station - 10 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 54 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min walk
  • ‪Tim Hortons - ‬10 min walk
  • ‪Chick-fil-A - ‬13 min walk
  • ‪HomeTaste - Indian Restaurant, Catering and Tiffin Service - ‬15 min walk
  • ‪East Side Shawarma and Kabab - ‬17 min walk

About this property

DoubleTree by Hilton Kitchener

Art Deco hotel with a 24-hour front desk and a coffee shop
Guests of DoubleTree by Hilton Kitchener enjoy an indoor pool, free WiFi in public areas, and a conference center. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a microwave in a common area, a computer station, and laundry facilities.
42-inch TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hydromassage showers, hair dryers, and free toiletries, and pillowtop beds with pillow menus ensure a restful night. IPod docks, coffee makers, and free local calls are also available.
Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CAD 18.95 for adults and CAD 11.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Arbor Kitchen
  • Starbucks

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • Computer station
  • Conference center (10,000 square feet of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1969
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with premium satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 50 per pet (varies based on length of stay), plus a deposit of CAD 50.00 per stay
  • Dogs only
  • 2 total (23 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free, per registered adult, when using existing bedding
  • Rollaway/extra beds are available for CAD 20.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 100.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CAD 18.95 for adults and CAD 11.95 for children
  • Pet deposit: CAD 50.00 per stay
  • Pet fee: CAD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: CAD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Kitchener-Waterloo
Holiday Inn Kitchener-Waterloo
Kitchener-Waterloo Holiday Inn
Holiday Inn Kitchener-Waterloo Hotel
Holiday Inn Kitchener Waterloo Conference Center
Holiday Inn Kitchener-Waterloo Conference Center Hotel
Holiday Inn Kitchener-Waterloo Conference Center Kitchener
Holiday Inn Kitchener-Waterloo Conference Center Hotel Kitchener
Sunbridge Kitchener
DoubleTree by Hilton Kitchener Hotel
DoubleTree by Hilton Kitchener Kitchener
DoubleTree by Hilton Kitchener Hotel Kitchener

Frequently asked questions

Are free cancellation options available at DoubleTree by Hilton Kitchener?

DoubleTree by Hilton Kitchener offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at DoubleTree by Hilton Kitchener?

As of Nov 15, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Kitchener on Nov 23, 2025 start from $98.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to DoubleTree by Hilton Kitchener?

This hotel is situated in Centreville Chicopee within a short 11-minute walk of Fairview Park and also 15 minutes on foot from Chicopee Tube Park. You'll also find Chicopee Ski and Summer Resort and Cineplex Cinemas Kitchener less than a mile away.

Will I be able to park at DoubleTree by Hilton Kitchener?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does DoubleTree by Hilton Kitchener feature a casino at the property?

No, DoubleTree by Hilton Kitchener doesn't have a casino.

Will I find an indoor pool at DoubleTree by Hilton Kitchener?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at DoubleTree by Hilton Kitchener?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and a hydromassage showerhead as well as a bar.

Does DoubleTree by Hilton Kitchener have a hot tub?

No, there isn't a spa tub at this hotel.

Does DoubleTree by Hilton Kitchener have a restaurant that serves breakfast?

Yes, DoubleTree by Hilton Kitchener serves buffet breakfast for a surcharge each morning at Arbor Kitchen.

Will DoubleTree by Hilton Kitchener allow pets to stay for free?

Although they can't stay for free, dogs are welcome at DoubleTree by Hilton Kitchener for a fee of CAD 50 per pet, per stay. A deposit of CAD 50.00 per stay is collected.

Does DoubleTree by Hilton Kitchener have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from DoubleTree by Hilton Kitchener?

The closest major airport to DoubleTree by Hilton Kitchener is Kitchener, ON (YKF-Region of Waterloo Intl.), which is 4.2 mi away (8 minutes by car).

Can I book a room with a balcony at DoubleTree by Hilton Kitchener?

No, there aren't any guestrooms with balconies at DoubleTree by Hilton Kitchener.

Does DoubleTree by Hilton Kitchener have a wedding venue?

Take advantage of the wedding venue at DoubleTree by Hilton Kitchener if you plan to say "I do" during your trip.

Reviews

DoubleTree by Hilton Kitchener Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 319 out of 597 reviews
Rating 8 - Good. 167 out of 597 reviews
Rating 6 - Okay. 52 out of 597 reviews
Rating 4 - Poor. 27 out of 597 reviews
Rating 2 - Terrible. 32 out of 597 reviews

Reviews

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was great
Stayed 1 night in Aug 2025

6/10 Okay

Liyong

Traveled with family
Liked: Cleanliness, amenities
For Breakfast, there is no option to add on when booking. But in the hotel you need to buy $20 dollar per person for breakfast buffet which is not worth it. This is not present experience.
Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Kayla

Liked: Staff & service, amenities, property conditions & facilities
This place is lovely and beautiful! Love the pool and indoor option of Starbucks! Staff was so friendly and helpful! Don't think our room was vacuumed well as we found some hair. Also the tv had no options but HDMI connection. But overall would definitely recommend!
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, updated, glam feel.
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great location. Large room, fast service.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ling

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Anna-Marie

Stayed 1 night in Aug 2025

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
place was clean and comfotable
Stayed 2 nights in Aug 2025

10/10 Excellent

Vinko

Liked: Cleanliness, staff & service, property conditions & facilities
friendly atmosphere
Stayed 2 nights in Aug 2025

6/10 Okay

Cindy

Stayed 1 night in Aug 2025

10/10 Excellent

Simone

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfy.

Comfortable bed. Lovely clean sheets. There’s a Starbucks in the hotel. Central location.
Stayed 1 night in Aug 2025

10/10 Excellent

JAMES

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was fantastic. The kids loved the pool.
Stayed 1 night in Aug 2025

8/10 Good

Lauraine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The A/C was not working properly.My fault I should have went down to the desk and said something. I was very hot during the night around 6am it kicked in.
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was absolutely beautiful, the room was updated and clean. The hotel was massive. The issue we had was it states online the deposit is 50 dollars and they tried charging a 100. Both ladies I dealt with in check in and check out were absolutely rude and I personally will never stay here again. Jesna was the check in person she argued how hotels.com is wrong about deposit, then gave me a hard time for doing debit visa I stay in about two three hotels a month never had an issue. She advised me to call from my room and have someone come up and make sure we didnt damage anything before we leave will we will did. Morana (did not get correct spelling) made a HUGE deal in regards to this she would not have someone meet us there. I have three children under the age of 3 she made it extremely difficult one on the spectrum. She ended up making us late for our event it took another 20 Minutes not needed!! I will go over the rest with Mandy when she chooses to return my emails. I have requested a phone call or email by Mandy the Director. I did have some positive interactions with different staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Ugur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible service

Great stay. Every single staff member are very friendly and extremely helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

TONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall
Stayed 1 night in Aug 2025

8/10 Good

harold

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice clean friendly breakfast should be included
Stayed 1 night in Aug 2025

10/10 Excellent

Latanya

Stayed 2 nights in Jul 2025

8/10 Good

Laura

Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Stayed 3 nights in Jul 2025

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, very clean and friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Hemant

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is quite spacious and room was also quite big. Staff was very helpful throughout the stay. It's also walkable distance to fairway station from where you can get trams.
Stayed 1 night in Aug 2025

8/10 Good

Mike

Traveled with family
Liked: Cleanliness, property conditions & facilities
Beautiful building inside. Noisy and dirty area
Stayed 1 night in Aug 2025