Comforter had dried washed on blood stain, floor was so dirty that feet were black after showering, husband found some kinda bug on the wall and google said it was a carpet mite, hard bed, flat pillows, front desk told me to “find housekeeping” to get new towels, we received two upon arrival and stayed four nights and they acted like we were crazy for asking for more. Pool had tons of bugs in it, cleaned it ourselves, and was freezing cold. Overall horrible experience!