Quality Inn Lees Summit - Kansas City

Very nice lady at the desk. She made the difference for me. Otherwise was a nice place i would stay again. She made it a place i would go out of my way to stay at.

dirty, smells, tv & refrigerator did not work. door did not lock properly.

I was extremely disappointed in this hotel this time. There was no hot water to take a shower. Let water run for 15 minutes and still no hot water.

Everything was excellent thank you for be nice and really clean

This property could be very nice - good location and amenities but there was mold on the shower door which didn't close and no hot water for a shower from the dripping faucet. Other cosmetic things could go a long way. The staff was great though and made the stay a decent experience for us.

The room was out dated. Old bedding. Didn't feel clean.

We took a weekend trip to Kansas City just to enjoy my birthday me and my girls had a great time here was a great place to lay my head at night and enjoy to go swimming when we came back from the zoo staff was extra friendly and willing to help if you had any problems

The staff seemed very friendly, the check in was quick and easy. The rooms were cleaner than some Ive seen. The only thing I can say negatively about the hotel was it seemed like there was no remodeling done at the time so it concerned me that the door across from was had the whole doorhandle/lock combo gone like it was ripped out, as well as a few cosmetic flaws and our bathroom was so tiny it was kinda hard to change in there. Other than thise few things, we had a great time. We even overslept an hour and they didnt even wake us up and tell us to go or anything, that was so nice.

Asked for quiet room the day shift msnsger insisted 3rd floor hecause of my dogs. Babies crying loud party goers an arrest outside door peole arguing if course baby crying over them. Aur conditioner pouring all over floor dhower head broken couldnt turn up tv. Maintainance Msn fixed tv snd shower. Moved finally by a different manager that didnt have yheir head buried. I got good night sleep after 2 days of pure hell. Asked dayshift manager got about comp.she claimed she had to owner Dont ever ask at this hotel they blow u off had . So around 1pm I noticed i left my charger. Owner at front desk jad no idea what i was talking about. Never even got a call back.

The nice thing about this inn is that there is no late check-in policy so they do not charge you. The bad things about this inn include some bad odors in the hallways as well as the rooms, strands of hair on the beds, and not the greatest customer service.

After reading the reviews, I was a little worried. When I got to my room, I found it to be clean and cozy. Staff was very nice and professional. Only concern was need more choices for breakfast! Overall-very pleased!

breakfast was terrible. people going barefoot in hotel

Only stayed here bc everything else was booked up. Dirty room. Stained sheets. AC was so loud you couldn't use it at night. Cold water at 10:30pm and again at 6:00am in the shower. Blow dryer didn't work. Should I continue?? Hotel staff was nice.

While the desk staff was friendly, the property is run down and in need of comprehensive remodel. During rain storm water leaked into room through window. Unrepaired holes in wall from previous television mount looks shabby. Excessive use of caulk on shower stall did not prevent water from leaking onto floor. Air conditioner was very loud, perhaps in need of repair or replacement. Employees park their vehicles directly outside of front door as if it their own personal shade structure. Pile of rocks on front sidewalk was difficult to navigate trip hazard.

Our family was in town for a wedding and just needed a place to sleep for the night. The rooms were no thrils but they were very clean and everything worked like it should. I would recommend this hotel to all family and friends.

First night no internet and the TV didn't work. They sent a handyman who was able to fix the TV. No internet for the next 2 nights, either. Then, when our vehicle was stolen out of the parking lot (they have cameras, but don't record anything - cops said this has been a problem before), they moved us to another room with internet. No common area business center, but now we were able to take care of things with the insurance company, car rental and change reservations for future cities on our trip - since we were running one day late due to stolen car. Charged us more for the new room (said extra night was last minute reservation, and weekend rate). New room had wires hanging out of the walls and came with a toilet clogged by previous occupant. They very graciously brought us a plunger. Will never, ever stay at an Americas Best Value again.