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AC Hotel Jacksonville St Johns Town Center

2.5 star property
Hotel with free parking, a short walk to St. Johns Town Center

Choose dates to view prices

Photo gallery for AC Hotel Jacksonville St Johns Town Center

Lounge
Terrace/patio
Lobby
Property amenity
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Gym
  • Pet friendly

Explore the area

Map
5323 BIG ISLAND DRIVE, Jacksonville, FL, 32246
  • St. Johns Town Center
    ‪7 min walk‬
  • University of North Florida
    ‪1 min drive‬
  • Mayo Clinic Florida
    ‪8 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪31 min drive‬

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Room options

View all photos for Room, 1 King Bed with Sofa bed

Iron/ironing board, bed sheets

Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Iron/ironing board, bed sheets

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Iron/ironing board, bed sheets

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Iron/ironing board, bed sheets

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(13 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

Iron/ironing board, bed sheets

Room, Multiple Beds

  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Iron/ironing board, bed sheets

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Iron/ironing board, bed sheets

Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds

Iron/ironing board, bed sheets

Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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Tru By Hilton Jacksonville St Johns Town Center

Southside
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
9.0 out of 10, Wonderful, 744 reviews
$121 nightly
The price is $138
Jul 27 - Jul 28
Total includes taxes and fees
Tru By Hilton Jacksonville St Johns Town Center

About the neighborhood

Jacksonville

Located in Southside within a short walk of St. Johns Town Center, AC Hotel Jacksonville St Johns Town Center is within 2 miles (3 km) of University of North Florida. This hotel has 118 rooms and welcomes guests with conveniences like a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • St. Johns Town Center - 7 min walk - 0.4 miles
  • University of North Florida - 1 min drive - 0.9 miles
  • UNF Arena - 4 min drive - 3.0 miles
  • Mayo Clinic Florida - 8 min drive - 6.3 miles
  • EverBank Stadium - 16 min drive - 12.4 miles

Getting around

  • Jacksonville Station - 24 min drive
  • Jacksonville International Airport (JAX) - 31 min drive

Restaurants

  • ‪Chick-fil-A - ‬15 min walk
  • ‪The Cheesecake Factory - ‬10 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Texas Roadhouse - ‬19 min walk
  • ‪P.F. Chang's China Bistro - ‬11 min walk

About this property

AC Hotel Jacksonville St Johns Town Center

Hotel with free parking, a short walk to St. Johns Town Center
Built in 2024, the brand new AC Hotel Jacksonville St Johns Town Center offers an outdoor pool, a 24-hour gym, and free WiFi in public areas. A stay here includes free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include meeting rooms, a computer station, and a terrace.
Guests can expect to find 55-inch flat-screen TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers and ironing boards are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

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Hyatt Place Jacksonville / St. Johns Town Center

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Total includes taxes and fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping mall

Family friendly

  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Proposal/romance packages

Business services

  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in public areas
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Built in 2024
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per accommodation, per stay
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 22 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

AC BY Marriott Jacksonville
AC Hotel Jacksonville ST Johns Town CTR
AC Hotel Jacksonville St Johns Town Center Hotel
AC Hotel Jacksonville St Johns Town Center Jacksonville
AC Hotel Jacksonville St Johns Town Center Hotel Jacksonville

Frequently asked questions

Are free cancellation options available at AC Hotel Jacksonville St Johns Town Center?

AC Hotel Jacksonville St Johns Town Center provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to see around AC Hotel Jacksonville St Johns Town Center?

This hotel is situated in Southside within a short 8-minute walk of St. Johns Town Center. You'll also find UNF Arena and Cinemark Tinseltown Jacksonville within a short drive.

Will I be able to park at AC Hotel Jacksonville St Johns Town Center?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does AC Hotel Jacksonville St Johns Town Center feature a casino on the premises?

No, AC Hotel Jacksonville St Johns Town Center doesn't have a casino.

Will I find an indoor pool at AC Hotel Jacksonville St Johns Town Center?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is AC Hotel Jacksonville St Johns Town Center good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at AC Hotel Jacksonville St Johns Town Center?

No, this hotel doesn't have a spa tub.

Does AC Hotel Jacksonville St Johns Town Center feature a restaurant that includes a breakfast menu?

Yes, AC Hotel Jacksonville St Johns Town Center serves a full breakfast each morning for a surcharge from its restaurant.

Will AC Hotel Jacksonville St Johns Town Center allow pets to stay for free?

Although they can't stay for free, pets are welcome at AC Hotel Jacksonville St Johns Town Center for a fee of USD 150 per accommodation, per stay.

Are there connecting rooms at AC Hotel Jacksonville St Johns Town Center?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to AC Hotel Jacksonville St Johns Town Center?

The closest major airport to AC Hotel Jacksonville St Johns Town Center is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is 7.2 mi away (15 minutes by car). Another top airport is Jacksonville International Airport (JAX), which is located 23.3 mi away (31-minute drive).

Are there rooms with balconies at AC Hotel Jacksonville St Johns Town Center?

No, you won't find guestrooms with balconies at AC Hotel Jacksonville St Johns Town Center.

AC Hotel Jacksonville St Johns Town Center Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 98 out of 124 reviews
Rating 8 - Good. 15 out of 124 reviews
Rating 6 - Okay. 7 out of 124 reviews
Rating 4 - Poor. 1 out of 124 reviews
Rating 2 - Terrible. 3 out of 124 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nakia, Byron

Stayed 2 nights in Mar 2025

8/10 Good

Patricia

Stayed 3 nights in Mar 2025

10/10 Excellent

Yadira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfull hotel
Stayed 2 nights in Apr 2025

8/10 Good

Troy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Place was really clean and up to date with modern design. Best part was the abundance of electric vehicle chargers and the convenience to shopping and dining. Worst part was our room not being ready on time. But over all i would stay here again anytime I’m in the city.
Stayed 2 nights in Apr 2025

10/10 Excellent

DAMIEN

Stayed 1 night in Mar 2025

2/10 Terrible

Sarah

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The exterior and interior can, at first, lead you to believe it's luxury. Here are reasons it absolutely is NOT and you should spend your valuable time and money elsewhere: 1. The check-in attendant was personable and kind. I was thrilled she was our first encounter! That employee, however, was the only knowledgeable, kind, and attentive employee we would encounter on our three-day stay. The other front desk encounters were walking by employees on their cell phones not paying any attention or greeting guests as they were walking by. Every morning, it became an ongoing joke that we'd walk by the front desk and he/she would have no clue. 2.Statistically, at least half of your towels provided will have pubic hair, brown stain, or worse. I say worse because where you would hang your towel to dry in the designated spot, the towel length will reach the toilet paper holder. We asked for more towels the first night. We received towels quickly, but most went to a dirty pile as the top hand towel had a large yellow stain. 3. I called the very first night because I noticed in between the leather bench seats and the wall were a ton of crumbs and lord knows what else. I asked if I could vacuum or have some help. The operator told me that housekeeping was already gone, but that they would make a note to do a refresh the very next day ahead of the scheduled refresh. No other options, just hopeful that whoever would be cleaning would catch these two areas. Left that next morning by 6am
Stayed 3 nights in Apr 2025

10/10 Excellent

Deborah

Stayed 1 night in Mar 2025

4/10 Poor

Leander

Stayed 1 night in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A+

Whole experience was great. From check-in to check-out. Friendly front desk. Clean, immaculate room. Great location. Will be back.
Stayed 1 night in Mar 2025

8/10 Good

JT

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

ann

Stayed 2 nights in Mar 2025

10/10 Excellent

Kaliopi, South Barrington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jung Ying

Stayed 2 nights in Mar 2025

10/10 Excellent

Clarence, Columbia

Liked: Cleanliness, staff & service, property conditions & facilities
It was wonderful
Stayed 1 night in Mar 2025

10/10 Excellent

Glen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Superb!!

First time staying at an AC location, but definitely not the last. By far one of the best stays I have had in a long time.
Stayed 1 night in Mar 2025

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Within town center.
Stayed 1 night in Dec 2024

10/10 Excellent

Donnell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Lauren

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very impressed with the hotel. This will be our go to for future stops in Jacksonville!
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Feb 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Yenny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! Really love this hotel and its ambiance. A lot of options for shopping and food.
Stayed 2 nights in Feb 2025

6/10 Okay

Lauren

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk staff could have definitely been friendlier. No microwave for guests to use and beds were a little hard. Water pressure average at best.
Stayed 2 nights in Feb 2025

10/10 Excellent

Antonio

Stayed 1 night in Feb 2025

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room. Bed was very comfortable. We wished they had a better breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Don

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly helpful staff
Stayed 3 nights in Jan 2025