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Candlewood Suites Jacksonville East Merril Road

2.5 out of 5.0

Recent guest reviews

We stayed here the night before a recent cruise. We advised the front desk that we would need a late arrival which they said was no problem. When we got there we had to call a number because our key was not left in a lock box. The next morning I received a phone call because the people who entered prior to us took a chair from the business center into their room and after reviewing the security tape, they thought that we were all together. I'm not sure why they thought that. We were going to book our room online, however, my sister is a member of their rewards program and saved a few dollars for the room. But the one thing that wasn't explained, which my sister says she did mention is the fact that the price online was their park and cruise rate and the reduced rate they offered didn't include free parking. They charge $7 per person/per way which would've cost $56, but to park at the port was $60 so we went that route. The room was large and had a kitchen. The beds were soft but the linens had stains on them. The location is near a Burger King and a shopping center. All-in-all, if I had to do it over again, I would not stay here.

Had a blast! Pool was great. Staff are very friendly. Booked on line and had a very easy check in and was given all sorts of information on amenities. Very close to restaurants and groceries. Well stocked pantry and lending library for dvds games and more.

Stayed here for two months for a work assignment close by. The hotel is well maintained and clean. They are located next to I-295 and in walking distance to restaurants, a supermarket as well as some other businesses. The staff is very friendly, and they have a pool, small gym, gas grills and free do it yourself laundry. The rooms have kitchens with microwave ovens and stove top range.

This hotel has very nice rooms and is close to the grocery store and has a pool, too bad the staff is less than interested you or what you need. We had some questions about our surroundings and every time we went to the desk they made us feel as though we were a bother. I have absolutely no interest in staying here again. I would recommend the Candlewood Suite on Belfort Rd. instead.

I have been traveling for 14 days this was the cheapest stay but the best room. Had a full kitchen stocked even had a toaster. Free laundry they even give u a laundry basket. They a a lazy boy type chair all hotels should have this. The closet was so large great selection of tv chanels. Very nice shower great stay thanks

I was stayed in rm 106 for about 10 days cleanest off the rm & bathroom was nice free laundry nice swimming pool great location friendly staff rm with dvd-r and tv full kitchen nice beds overall everything was good

Great hotel, comfortable and modern rooms, full kitchen included and bathroom is decent size. Solid gym and free laundry(do it yourself). Front desk staff is very friendly and helpful. They also have a convenient store open 24/7.

Amazing stay the rooms were perfect and the amenities are up to date free laundry ,gym, pool and everything very accessible a publix supermarket right across the street makes it ver convenient to drive or walk across to pick up anything just in case you decide to stay in and cook will definitely stay again on my next trip to Jacksonville.

it is nice to show up at a hotel that has great front desk people we arrived early and they went out of their way to get us into a room early the room was very nice fridge, microwave, coffee maker (with a free pouch of coffee) while we were there they were updating the public areas with new paint never once were we inconvenienced by any worker

My wife and I were taking a trip to Savannah, GA (from South Florida) and didn't know where we'd stay for the night. A few hours before our arrival, we chose Candlewood Suites due to the affiliation with Holiday Inn (my wife's preferred hotel). The location was ideal due to the Interstate and our travel plans the next day. We checked in and were given an upgraded room and found the staff very kind and accommodating. The room was large, very clean and we slept well. The following morning we had work to do and were able to utilize the free internet and the comfortable work space (desk/table). I'd choose this location and the room type time and again!

Room options

Standard Suite

Twin 1 | Sleeps 2

Studio Suite, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Studio Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Studio Suite, 1 King Bed, Smoking

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

65% of guests recommend this hotel

Total of 74 reviews